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Troubleshooting incompatible or error messages
If the phone or tablet displays an incompatibility or error message, it basically translates to it needing more
power. These messages will not, in any way, harm your iPhone. It is an indication the sCharger is not outputting
the full energy needed to activate the iDevices’s internal charger. Make sure the sCharger is in the sun. After
you plug your device into the sCharger and you see the charge icon activate then you are charging. If not, then
unplug the phone and plug it back in while the sCharger is in the sun then let the sCharger do its job. For battery
status verification, take a note of the percentage charged (*see note below) then come back in ten minutes and
verify how much it increased.
*Go to Settings->General->Usage then turn Battery Percentage “ON”. If this option is unavailable, then your
iPhone needs an IOS update.