C7Q67-H USER’S MANUAL Revision 1.
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual, please see our web site at www.supermicro.com. Super Micro Computer, Inc.
Preface Preface This manual is written for system integrators, PC technicians and knowledgeable PC users. It provides information for the installation and use of the C7Q67-H motherboard. About This Motherboard The C7Q67-H supports a single 2nd generation Intel® Core™ i7/i5/i3 DT processor in an LGA 1155 socket.
C7Q67-H User’s Manual Conventions Used in the Manual: Special attention should be given to the following symbols for proper installation and to prevent damage done to the components or injury to yourself: Danger/Caution: Instructions to be strictly followed to prevent catastrophic system failure or to avoid bodily injury Warning: Critical information to prevent damage to the components or data loss. Important: Important information given to ensure proper system installation or to relay safety precautions.
Contacting Supermicro Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web Site: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML 's-Hertogenbosch, The Netherlands Tel: +31 (0) 73-6400390 Fax: +31 (0) 73-6416525 Email: sales@supermicro.
C7Q67-H User’s Manual Table of Contents Preface About This Motherboard................................................................................................. iii Manual Organization...................................................................................................... iii Conventions Used in the Manual:..................................................................................iv Contacting Supermicro............................................................................
Table of Contents Memory Population Guidelines........................................................................ 2-9 2-4 Motherboard Installation..................................................................................2-11 Tools Needed..................................................................................................2-11 Location of Mounting Holes............................................................................2-11 Installing the Motherboard.........................
C7Q67-H User’s Manual CMOS Clear (JBT1).................................................................................. 2-30 PCI Slot SMB Enable (I2C1/I2C2).............................................................. 2-30 ME Recovery Enable (JPME1)................................................................. 2-31 HD FP Audio/AC' 97 FP Audio Select (JHD AC1).................................... 2-31 Audio Enable (JPAC1)..............................................................................
Table of Contents Build Date.................................................................................................... 4-3 Processor.................................................................................................... 4-3 Type of Processor....................................................................................... 4-3 Speed.......................................................................................................... 4-3 Physical Count..........................
C7Q67-H User’s Manual PCI Express Port......................................................................................... 4-9 PEG Force Gen1......................................................................................... 4-9 Detect Non-Compliant Device..................................................................... 4-9 Initiate Graphics Adapter............................................................................. 4-9 IGD Memory......................................................
Table of Contents PS2 KB/MS Wake up................................................................................ 4-14 ITE LPC I/O - IT8760................................................................................ 4-15 Serial Port 3 / Serial Port 4....................................................................... 4-15 Serial Port 3 / Serial Port 4 Settings......................................................... 4-15 Hardware Health Configuration................................................
C7Q67-H User’s Manual Appendix A BIOS Error Beep Codes A-1 BIOS Error Beep Codes..................................................................................A-1 Appendix B Software Installation Instructions B-1 B-2 Installing Drivers...............................................................................................B-1 Configuring SuperDoctor® III...........................................................................
Chapter 1: Introduction Chapter 1 Introduction 1-1 Overview Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard. If anything listed here is damaged or missing, contact your retailer.
C7Q67-H User’s Manual C7Q67-H Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics shown in this manual.
Chapter 1: Introduction C7Q67-H Motherboard Layout PCB EDGE REV:1.00 KB/MOUSE/USB8/9 C7Q67-H HDMI DESIGNED IN USA J31 1 AUDIO FP JAUDIO1 J30 HD AUDIO JUSBLAN2 3 JHD_AC1 JHD_AC1: Audio Front Panel ON:AC'97 J21 OFF:HD Audio JPAC1 JPAC1:AUDIO 1-2:ENABLE 2-3:DISABLE J32 VGA/ COM1 J22 JPL2 SLOT3 PCI-E 2.0 X1 1 1 JSPDIF_IN JSPDIF_OUT SLOT4 PCI-E 2.0 X1 J23 USB10/13 1 3 J24 JPL2:LAN2 1-2:ENABLE 2-3:DISABLE MAC CODE JPW2 JI2C1 JI2C2 SLOT5 PCI-E 2.
C7Q67-H User’s Manual C7Q67-H Quick Reference LAN 1 HDMI USB 10/13 HD AUDIO LAN 2 USB 11/12 JPAC1 VGA KB/MOUSE COM1 USB 8/9 PCB EDGE 3 JPL2 SLOT4 PCI-E 2.0 X1 J23 JAUDIO1 J30 HD AUDIO JUSBLAN2 JI2C1 1 JPL2:LAN2 1-2:ENABLE 2-3:DISABLE USB10/13 MAC CODE JI2C1 JI2C2 1 1 1 FAN4 3 With FCC Standards FAN4 JCPUVRD-SMB JPW2 FAN4 COM3 CATERR_LED 3 A C FOR HOME OR OFFICE USE 1 JI2C2 Tested to Comply 4 JCPUVRD_SMB COM4 SLOT4 JPW2 JI2C1/JI2C2 ON:ENABLE OFF:DISABLE SLOT7 PCI-E 2.
Chapter 1: Introduction C7Q67-H Headers/Connectors Connector Description Audio FP Front Panel Audio Header HD AUDIO High-Definition Audio Connectors (on the I/O back panel) B1, SP1 Onboard Battery, Internal Speaker/Buzzer COM1/COM2/COM3/COM4 COM1 Port (Back Panel) COM 2/3/4 Serial Port Headers Fan1~Fan4 System/CPU Fan Headers (Fan1: CPU Fan) JCPUVRD SMB PWM SMB programming header(for debugging only) JD1 Speaker/buzzer (Pins 1-2: Buzzer, Pins 1~4: External Speaker) JF1 Front Panel Control He
C7Q67-H User’s Manual Motherboard Features CPU Single 2nd Generation Intel® Core™ i7/i5/i3 DT processor in an LGA1155 socket. Memory Four (4) SDRAM slots support up to 32 GB of DDR3 Unbuffered, Non-ECC 1333/1066 memory Supports dual-channel memory bus DIMM sizes UDIMM 1 GB, 2 GB, 4GB, and 8GB Chipset Intel® Q67 Express Expansion Slots Two (2) PCI Express 2.0 x1 slot One (1) PCI Express 2.0 x4 slot One (1) PCI Express 2.
Chapter 1: Introduction Audio Five (5) Female Mini Jacks for High Definition Audio on the Back Panel Front Panel Audio Header One (1) SP/DIF Optical Out on the back panel SP/DIF In and SP/DIF Out Headers Super I/O Nuvoton NCT6776F BIOS 64 Mb AMI BIOS® SPI Flash BIOS Play and Plug (PnP0, DMI 2.3, PCI 2.3, ACPI 1.0/2.0/3.0, USB Keyboard and SMBIOS 2.
C7Q67-H User’s Manual C7Q67-H Block Diagram C7Q67-H BLOCK DIAGRAM RoHS 6/6 PCIe x16 SLOT #7 DDR3 (CHA) PCIe2.0_x16 INTEL LGA1155 5.0GT/s DIMM1A (Blue) DIMM1B 1333/1066MHz Sandy Bridge-DT DDR3 (CHB) (Socket-H2) DIMM2A (Blue) DIMM2B 1333/1066MHz VRD12 GLAN2 82574L PCIe x1 SLOT #3 PCIe x1 SLOT #4 PCIe x4 SLOT #5 PCIe2.0_x4 5GT/s PCI-E SWITCH PEX8604 PCIe2.0_x1 5GT/s PCIe2.0_x1 2.5GT/s PCIe2.0_x1 5GT/s PCIe2.0_x1 5GT/s PCIe2.
Chapter 1: Introduction 1-2 Chipset Overview The C7Q67-H supports a single 2nd generation Intel® Core i7/i5/i3 DT processor in the LGA 1155 Socket. Built upon the functionality and the capability of the Q67 Express chipset, the motherboard provides substantial enhancement to system performance and storage capability for high performance platforms in a sleek package.
C7Q67-H User’s Manual 1-3 Special Features Recovery from AC Power Loss Basic I/O System (BIOS) provides a setting for you to determine how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off, (in which case you must press the power switch to turn it back on), or for it to automatically return to a power-on state. See the Advanced BIOS Setup section to change this setting. The default setting is Last State.
Chapter 1: Introduction Doctor is used to notify the user of certain system events. For example, you can also configure Supero Doctor to provide you with warnings when the system temperature, CPU temperatures, voltages and fan speeds go beyond predefined thresholds. 1-5 ACPI Features ACPI stands for Advanced Configuration and Power Interface.
C7Q67-H User’s Manual 2. To provide adequate power to SATA devices, please connect the SATA DOM PWR connector (JWF1) to the power supply. It is strongly recommended that you use a high quality power supply that meets ATX power supply Specification 2.02 or above. It must also be SSI compliant. (For more information, please refer to the web site at http://www.ssiforum.org/).
Chapter 2: Installation Chapter 2 Installation 2-1 Static-Sensitive Devices Electrostatic-Discharge (ESD) can damage electronic components. To avoid damaging your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions • Use a grounded wrist strap designed to prevent static discharge. • Touch a grounded metal object before removing the board from the antistatic bag.
C7Q67-H User’s Manual 2-2 Processor and Heatsink Installation Warning: When handling the processor package, avoid placing direct pressure on the label area of the fan. Important: Always connect the power cord last, and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink. If you buy a CPU separately, make sure that you use an Intel-certified multi-directional heatsink only.
Chapter 2: Installation 2. Gently lift the load lever to open the load plate. Remove the plastic cap. 3. Use your thumb and your index finger to hold the CPU at the North center edge and the South center edge of the CPU. North Center Edge South Center Edge 4. Align the CPU key that is the semi-circle cutouts against the socket keys. Once it is aligned, carefully lower the CPU straight down into the socket. (Do not drop the CPU on the socket. Do not move the CPU horizontally or vertically.
C7Q67-H User’s Manual 5. Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket.) 6. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 7. Use your thumb to gently push the load lever down to the lever lock. CPU properly installed Load lever locked into place Warning: You can only install the CPU inside the socket only in one direction.
Chapter 2: Installation Installing an Active CPU Heatsink with Fan 1. Locate the CPU Fan power connector on the motherboard. (Refer to the layout on the right for the CPU Fan location.) 2. Position the heatsink so that the heatsink fan wires are closest to the CPU fan power connector and are not interfered with other components. Thermal Grease 3. Inspect the CPU Fan wires to make sure that the wires are routed through the bottom of the heatsink. 4.
C7Q67-H User’s Manual 7. Align the four heatsink fasteners with the mounting holes on the motherboard. Gently push the pairs of diagonal fasteners (#1 & #2, and #3 & #4) into the mounting holes until you hear a click. Also, make sure to orient each fastener so that the narrow end of the groove is pointing outward. 8. Repeat Step 7 to insert all four heatsink fasteners into the mounting holes. 9.
Chapter 2: Installation Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to remove the heatsink, please follow the instructions below to remove the heatsink and to prevent damage done to the CPU or other components. Active Heatsink Removal Unplug the PWR cord 1. Unplug the power cord from the power supply. 2. Disconnect the heatsink fan wires from the CPU fan header. 3.
C7Q67-H User’s Manual 2-3 Installing DDR3 Memory Note: Check the Supermicro website for recommended memory modules. CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. PCB EDGE DIMM Installation REV:1.00 KB/MOUSE/USB8/9 C7Q67-H HDMI DESIGNED IN USA J31 JUSBLAN2 3 JPL2 SLOT3 PCI-E 2.0 X1 1 1 JSPDIF_IN SLOT4 PCI-E 2.
Chapter 2: Installation Memory Support The C7Q67-H supports up to 32GB of Unbuffered (UDIMM) DDR3 Non-ECC 1333/1066 MHz in 4 memory slots. Populating these DIMM modules with a pair of memory modules of the same type and same size will result in interleaved memory, which will improve memory performance.
C7Q67-H User’s Manual Possible System Memory Allocation & Availability System Device Size Physical Memory Remaining (-Available) (4 GB Total System Memory) Firmware Hub flash memory (System BIOS) 1 MB 3.99 Local APIC 4 KB 3.99 Area Reserved for the chipset 2 MB 3.99 I/O APIC (4 Kbytes) 4 KB 3.99 PCI Enumeration Area 1 256 MB 3.76 PCI Express (256 MB) 256 MB 3.51 PCI Enumeration Area 2 (if needed) -Aligned on 256-MB boundary- 512 MB 3.01 VGA Memory 16 MB 2.85 TSEG 1 MB 2.
Chapter 2: Installation 2-4 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both motherboard and chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis. Make sure that the metal standoffs click in or are screwed in tightly.
C7Q67-H User’s Manual Installing the Motherboard 1. Install the I/O shield into the back of the chassis. 2. Locate the mounting holes on the motherboard. (See the previous page.) 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 4. Install standoffs in the chassis as needed. 5. Install the motherboard into the chassis carefully to avoid damaging other motherboard components. 6.
Chapter 2: Installation 2-5 Connectors/IO Ports The I/O ports are color coded in conformance with the PC 99 specification. See the figure below for the colors and locations of the various I/O ports. Backplane I/O Panel PCB EDGE REV:1.00 KB/MOUSE/USB8/9 C7Q67-H HDMI DESIGNED IN USA J31 1 AUDIO FP JAUDIO1 J30 HD AUDIO 3 LAN2 USB 11/12 JPAC1 JPAC1:AUDIO 1-2:ENABLE 2-3:DISABLE J22 JPL2 SLOT3 PCI-E 2.0 X1 1 1 JSPDIF_IN JSPDIF_OUT SLOT4 PCI-E 2.
C7Q67-H User’s Manual ATX PS/2 Keyboard/Mouse Ports The ATX PS/2 keyboard and PS/2 mouse are located next to the Back Panel USB Ports 8/9 on the motherboard. See the table at right for pin definitions. PS/2 Keyboard/Mouse Pin Definitions PS2 Keyboard PS2 Mouse Pin# Definition Pin# Definition 1 KB Data 1 Mouse Data 2 No Connection 2 No Connection 3 Ground 3 Ground 4 Mouse/KB VCC (+5V) 4 Mouse/KB VCC (+5V) 5 KB Clock 5 Mouse Clock 6 No Connection 6 No Connection VCC: with 1.
Chapter 2: Installation Universal Serial Bus (USB) Six Universal Serial Bus 2.0 ports (8/9, 10/13, 11/12) are located on the I/O back panel. USB 2.0 headers 0/1, 2/3, 4/5 and USB 3.0 header 0/1 (JUSB30) are used to provide front chassis access using USB cables (not included). See the tables below for pin definitions. Front Panel USB (2.0) #0/1, 2/3, 4/5 Pin Definitions Pin # Definition Pin # Back Panel USB (2.
C7Q67-H User’s Manual Ethernet Ports Two Gigabit Ethernet ports (LAN1/ LAN2) are located next to the HD Audio Connector on the I/O Backpanel to provide network connections. These ports accept RJ45 type cables. Note Please refer to the LED Indicator Section for LAN LED information.
Chapter 2: Installation Front Accessible Audio Header 10-in Audio Pin Definitions A 10-pin Audio header is also located on the motherboard. This header allows you to use the onboard sound for audio playback. Connect an audio cable to the audio header to use this feature. See the tables at right for pin definitions for these headers. A.
C7Q67-H User’s Manual HDMI Port One HDMI (High-Definition Multimedia Interface) Port is located next to the VGA port on the I/O backpanel. This connector is used to display both high definition video and digital sound through an HDMI-capable display, using a single HDMI cable (not included). VGA Port A VGA port is located next to the USB ports on the I/O backpanel. Use this port to connect to a compatible VGA display. Serial Port (COM1) Serial port COM1 is located on the I/O back panel.
Chapter 2: Installation Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators. Refer to the following section for descriptions and pin definitions. PCB EDGE REV:1.
C7Q67-H User’s Manual Front Control Panel Pin Definitions Power LED Pin Definitions (JF1) Power LED The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table on the right for pin definitions. Pin# Definition 15 +5V 16 Ground HDD LED The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable here to indicate the status of HDD-related activities, including IDE, SATA activities. See the table on the right for pin definitions.
Chapter 2: Installation NIC1/NIC2 (LAN1/LAN2) LAN1/LAN2 LED Pin Definitions (JF1) The NIC (Network Interface Controller) LED connection for LAN port 1 is located Pin# on pins 11 and 12 of JF1, and the LED connection for LAN Port 2 is on Pins 9 and 10. NIC1 LED and NIC2 LED are 2-pin NIC LED headers. Attach NIC LED cables to NIC1 and NIC2 LED indicators to display network activities. Refer to the table on the right for pin definitions.
C7Q67-H User’s Manual Reset Button Reset Button Pin Definitions (JF1) The Reset Button connection is located on pins 3 and 4 of JF1. Attach it to a hardware reset switch on the computer case to reset the system. Refer to the table on the right for pin definitions. Pin# Definition 3 Reset 4 Ground Power Button The Power Button connection is located on pins1 and 2 of JF1. Momentarily contacting both pins will power on/off the system.
Chapter 2: Installation 2-6 Connecting Cables This section provides brief descriptions and pin-out definitions for onboard headers and connectors. Be sure to use the correct cable for each header or connector. For information on Backpanel USB and Front Panel USB ports, refer to Page 2-17. For Front Panel Audio, please refer to Page 2-19.
C7Q67-H User’s Manual Fan Headers (Fan 1 ~ Fan 4) Fan Header Pin Definitions The C7Q67-H has four fan headers (Fan 1~Fan 4). These fans are 4-pin fan headers. Although pins 1-3 of the fan headers are backward compatible with the traditional 3-pin fans, we recommend the use 4-pin fans to take advantage of the fan speed control in the BIOS Hardware Monitoring section. This allows the BIOS to automatically adjust fan speeds based on the motherboard's detected system temperature.
Chapter 2: Installation Internal Buzzer (SP1) Internal Buzzer Pin Definition The Internal Buzzer (SP1) can be used to provide audible indications for Pin# various beep codes. See the table on the right for pin definitions. Pin 1 Pos. (+) Beep In Pin 2 Neg. (-) Alarm Speaker Speaker (JD1) Definitions Speaker Connector Pin Definitions On the JD1 header, Pins 3~4 are used for internal speaker. Close Pins 3~4 with a cap to use the onboard speaker.
C7Q67-H User’s Manual Onboard Power LED (JLED) Onboard PWR LED Pin Definitions An onboard Power LED header is located at JLED. This Power LED header is connected to Front Control Panel located at JF1 to indicate the status of system power. See the table on the right for pin definitions.
Chapter 2: Installation DOM PWR Connector (JSD1) DOM PWR Pin Definitions The Disk-On-Module (DOM) power connector, located at JSD1, provides 5V (Gen1/Gen) power to a solid state DOM storage device connected to one of the SATA ports. See the table on the right for pin definitions. Pin# Definition 1 5V 2 Ground 3 Ground Wake-On-LAN Pin Definitions (JWOL) Wake-On-LAN (JWOL) The Wake-On-LAN header is located at JWOL on the motherboard. See the table on the right for pin definitions.
C7Q67-H User’s Manual Wake-On-Ring (JWOR) Wake-On-Ring Pin Definitions The Wake-On-Ring header is located at JWOR. This function allows your computer to wake up when receiving an incoming call to the modem while in the suspend state. This header is provided to support legacy devices. See the table on the right for pin definitions.
Chapter 2: Installation 2-7 Jumper Settings Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. Note: On two pin jumpers, "Closed" means the jumper is on, and "Open" means the jumper is off the pins.
C7Q67-H User’s Manual CMOS Clear (JBT1) JBT1 is used to clear the saved system setup stored in the CMOS chip. To clear the contents of the CMOS, completely shut down the system, remove the AC power cord and then short JBT1 with a jumper. Remove the jumper before powering on the system again. This will erase all user settings and revert everything to their factory-set defaults.
Chapter 2: Installation ME Recovery Enable (JPME1) ME Recovery Jumper Settings Close JPME1 to enable ME (Manufacture Mode) Recovery. See the table on the right Settings for jumper settings. On Enabled Off Normal (Default) HD FP Audio/AC' 97 FP Audio Select (JHD AC1) Definition HD Audio/AC' 97 Audio Select Jumper Settings Jumper JHD AC1 allows the user to select between High-Definition Front Panel Audio and AC' 97 Front Panel Audio support. See the table on the right for jumper settings.
C7Q67-H User’s Manual Audio Enable (JPAC1) Audio Enable/Disable Jumper Settings JPAC1 allows you to enable or disable the onboard audio support. The default position is on pins 1 and 2 to enable onboard audio connections. See the table on the right for jumper settings. Both Jumpers Definition Pins 1-2 Enabled Pins 2-3 Disabled A. Audio Enable PCB EDGE REV:1.
Chapter 2: Installation 2-8 Onboard Indicators LAN1 LAN2 Activity LED Link LED LAN 1/LAN 2 LEDs Two LAN ports (LAN 1/LAN 2) are located on the I/O backplane of the motherboard. Each Ethernet LAN port has two LEDs. The yellow LED indicates activity, while the Link LED may be green, amber, or off to indicate the speed of the connections. See the tables at right for more information.
C7Q67-H User’s Manual 2-9 SATA Connections SATA Connections (I-SATA0~I-SATA5) Four Serial ATA (SATA) 3.0 connectors (I-SATA 0/1, A-SATA 0/1) are located on the motherboard. In addition, four SATA 2.0 (I-SATA 2~5) connectors are also located on the board. The SATA 2.0 ports are supported by the Intel Q67 PCH chip; while SATA 3.0 ports are supported by the Intel PCH and ASMedia SATA Controllers. The SATA 3.0 ports support RAID 0, 1 while the SATA 2.0 ports support RAID 0, 1, 5 &10.
Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3-1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components. Before Power On 1. Make sure that the Standby PWR LED is not on.
C7Q67-H User’s Manual No Video 1. If the power is on, but you have no video--in this case, you will need to remove all the add-on cards and cables first. 2. Use the speaker to determine if any beep codes exist. (Refer to Appendix A for details on beep codes.) 3. Remove all memory modules and turn on the system. (If the alarm is on, check the specs of memory modules, reset the memory or try a different one.) Memory Errors 1.
Chapter 3: Troubleshooting does not sell directly to end users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you. 1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our website (http://www.supermicro.com/support/faqs/) before contacting Technical Support. 2.
C7Q67-H User’s Manual our website at http://www.supermicro.com/support/bios/. Please check our BIOS warning message and the information on how to update your BIOS on our web site. Select your motherboard model and download the BIOS ROM file to your computer. Also, check the current BIOS revision to make sure that it is newer than your BIOS before downloading. You may choose the zip file or the .exe file.
Chapter 3: Troubleshooting Question: Why do I get an error message “IASTOR.SYS read error” and "press F6 to install Intel RAID driver" when installing Windows on my motherboard? Answer: To solve this issue, disable the IPMI jumper. Another solution is to use a USB floppy drive instead of the onboard floppy drive. For the IPMI jumper location, please check Chapter 1.
C7Q67-H User’s Manual Battery Installation 1. To install an onboard battery, follow the steps 1& 2 above and continue below: 2. Identify the battery's polarity. The positive (+) side should be facing up. 3. Insert the battery into the battery holder and push it down until you hear a click to ensure that the battery is securely locked. Warning: When replacing a battery, be sure to only replace it with the same type. Battery Holder 1 2 This side up 3-5 Press down until you hear a click.
Chapter 4: AMI BIOS Chapter 4 BIOS 4-1 Introduction This chapter describes the AMI BIOS Setup Utility for the C7Q67-H. The ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the AMI BIOS Setup Utility setup screens. Note: For AMI BIOS Recovery, please refer to the UEFI BIOS Recovery Instructions in Appendix C. Starting BIOS Setup Utility To enter the AMI BIOS Setup Utility screens, press the key while the system is booting up.
C7Q67-H User’s Manual How to Start the Setup Utility Normally, the only visible Power-On Self-Test (POST) routine is the memory test. As the memory is being tested, press the key to enter the main menu of the AMI BIOS Setup Utility. From the main menu, you can access the other setup screens. An AMI BIOS identification string is displayed at the left bottom corner of the screen, below the copyright message. Warning! Do not upgrade the BIOS unless your system has a BIOS-related issue.
Chapter 4: AMI BIOS System Overview: The following BIOS information will be displayed: System Time/System Date Use this option to change the system time and date. Highlight System Time or System Date using the arrow keys. Enter new values through the keyboard. Press the key or the arrow keys to move between fields. The date must be entered in Day MM/DD/YY format. The time is entered in HH:MM:SS format. Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.
C7Q67-H User’s Manual 4-3 Advanced Setup Configurations Use the arrow keys to select Boot Setup and press to access the submenu items: Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Main Advanced Security Boot Exit System Boot Feature Setting.
Chapter 4: AMI BIOS as bootable disks. If this item is set to Disabled, the ROM BIOS of the host adaptors will not capture Interrupt 19, and the drives attached to these adaptors will not function as bootable devices. The options are Enabled and Disabled. Power Configuration Power Button Function This feature controls how the system shuts down when the power button is pressed.
C7Q67-H User’s Manual Adjacent Cache Line Prefetch (Available when supported by the CPU) Select Enabled for the CPU to prefetch both cache lines for 128 bytes as comprised. Select Disabled for the CPU to prefetch both cache lines for 64 bytes. The options are Disabled and Enabled.
Chapter 4: AMI BIOS consumption and heat dissipation. Please refer to Intel’s web site for detailed information. The options are Disabled and Enabled. P-STATE Coordination This feature selects the type of coordination for the P-State of the processor. P-State is a processor operational state that reduces the processor's voltage and frequency. This makes the processor more energy efficient, resulting in further energy gains. The options are HW_ALL, SW_ALL and SW-ANY.
C7Q67-H User’s Manual Recommended Short Duration Power Limit The system's power consumption may exceed the processor's default power setting and the Short Duration Power Limit when operating in the turbo mode. This feature displays the Short Duration Power Limit value recommended by the manufacturer for turbo mode operation. By increasing this value, the processor can provide better performance for a short duration operation. The default setting is 1.25* Long Duration (that means, 1.
Chapter 4: AMI BIOS PCI Express Port This feature can force to enable or disable the onboard PCI Express port. The options are Disabled, Enabled and Auto. PEG Force Gen1 This feature forces Gen1 support on the PCI Express Graphics (PEG) port. The options are Disabled, and Enabled. Detect Non-Compliant Device This feature enables or disables the detection of a non-compliant device that is attached to the PCI Express Graphics (PEG) port. The options are Disabled, and Enabled.
C7Q67-H User’s Manual Wake on LAN from S5 Select Enabled to enable the capabiltiy to 'wake-up' the system from the S5 power state (Soft Off State) through the Ethernet controller. The settings are Enabled and Disabled. USB Functions This feature will enable or disable the motherboard's USB functions. The options are Enabled and Disabled. If enabled, the following options are available: Legacy USB Support This feature enables support for legacy USB devices.
Chapter 4: AMI BIOS PCH IO Port 80 Decoding Selects Port 80 Decoding between LPC or PCI for debug purposes. The settings are PCI and LPC. Deep Sx Select Enabled to enable Deep Sleep State support. The settings are Enabled and Disabled. On Board Chip Configuration This item displays the On Board Chip options. ASMedia 1061 SATA Controller ASMedia 1061 SATA Controller Select Enabled to activate the on board ASMedia SATA controller. The settings are Enabled and Disabled.
C7Q67-H User’s Manual PLX PEX8604-BA PCIe Gen2 Switch Port 0 ~ Port 5 This feature activates the specified PEX8604 PCIe port. The options are Enabled and Disabled. Read Pacing This feature activates Read Pacing on PEX8604 chip. The options are Enabled and Disabled. IDE/SATA Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of the IDE Devices and displays the following items: SATA Mode This item selects the mode for the installed drives.
Chapter 4: AMI BIOS IDE Mode The following items are displayed when IDE Mode is selected: Serial-ATA Controller 0~1 This feature is used to activate/deactivate the SATA controller, and sets the compatibility mode. The options are Enhanced and Compatible. The default of Serial-ATA Controller 1 is Enhanced. SATA Port0~Port5 This item displays the information detected on the installed SATA drives on the particular SATA port.
C7Q67-H User’s Manual PCIe Max Read Request Size This item manually sets the maximum read request size of the PCI Express device or allows the system BIOS to choose the value (Auto). The options are Auto, 128 Bytes, 256 Bytes, 512 Bytes, 1024 Bytes, 2048 Bytes and 4096 Bytes PCI Slot 1 & 2 Option ROM Use this feature to enable or disable PCI slot Option ROMs. The options are Disabled and Enabled. PCIe Slot 3, 4, 5, & 7 Option ROM Use this feature to enable or disable PCIe slot Option ROMs.
Chapter 4: AMI BIOS S1 (OS Control) - Enables system wake up from S1 (default). S5 (OS Control) - Enables system wake up from S1/S3/S4/S5. Force Enable - Wake up support is always enabled regardless whether it is disabled in the O/S. Force Disable - Wake up support is always disabled regardless whether it is enabled in the O/S. ITE LPC I/O - IT8760 Serial Port 3 / Serial Port 4 Select Enabled to enable the onboard serial port. The options are Enabled and Disabled.
C7Q67-H User’s Manual CPU Temperature This feature displays the CPU temperature status in text ("Low", "Medium" or "High"): Low – This level is considered as the ‘normal’ operating state. The CPU temperature is well below the CPU ‘Temperature Tolerance’. The motherboard fans and CPU will run normally as configured in the BIOS (Fan Speed Control). User intervention: No action required. Medium – The processor is running warmer.
Chapter 4: AMI BIOS synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU. The High Performance Event Timer is used to replace the 8254 Programmable Interval Timer. The options are Enabled and Disabled. Suspend Mode This setting allows you to configure the ACPI (Advanced Configuration and Power Interface) sleep state for your system when it is in the Suspend mode.
C7Q67-H User’s Manual 4-3 Security Settings Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Main Advanced Security Boot Exit Set Setup Administrator Password. Password Description If ONLY the administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup. If ONLY the User’s password is set, then this is a power on password and must be entered to boot or enter Setup. In Setup the User will have Administrator rights.
Chapter 4: AMI BIOS 4-4 Boot Settings Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Main Advanced Security Boot Setup Prompt Timeout Exit Number of seconds to wait for setup activation key. 65535 (0xFFFF) means indefinite waiting. 1 Boot Options Priority Hard Disk Drives Delete Boot Option : : Enter: +/- : F1 : F2 : F3 : F4 : ESC : Select Screen Select Item Select Change Opt. General Help Previous Values Optimized Defaults Save & Exit Exit Version 2.11.1210.
C7Q67-H User’s Manual 4-5 Exit Options Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Main Advanced Security Boot Exit Exit system setup after saving the changes.
Chapter 4: AMI BIOS Restore Defaults To set this feature, select Restore Defaults from the Exit menu and press . These are factory settings designed for maximum system stability, but not for maximum performance. Save As User Defaults To set this feature, select Save as User Defaults from the Exit menu and press .
C7Q67-H User’s Manual Notes 4-22
Appendix A: POST Error Beep Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue with bootup. The error messages normally appear on the screen. Fatal errors will not allow the system to continue to bootup. If a fatal error occurs, you should consult with your system manufacturer for possible repairs.
C7Q67-H User’s Manual Notes A-2
Appendix B: Software Installation Instructions Appendix B Software Installation Instructions B-1 Installing Drivers After you've installed the Windows Operating System, a screen as shown below will appear. You are ready to install software programs and drivers that have not yet been installed. To install these software programs and drivers, click the icons to the right of these items. (Note: To install the Windows Operating System, please refer to the instructions posted on our website at http://www.
C7Q67-H User’s Manual B-2 Configuring SuperDoctor® III The SuperDoctor III program is a Web-based management tool that supports remote management capability. It includes Remote and Local Management tools. The local management tool is called the SD III Client. The SuperDoctor III program included on the CDROM that came with your motherboard allows you to monitor the environment and operations of your system.
Appendix B: Software Installation Instructions SuperDoctor III Interface Display Screen-II (Remote Control) Note: The SuperDoctor III software and manual may be downloaded from our Website at: http://www.supermicro.com/products/accessories/software/SuperDoctorIII.cfm. For Linux, we still recommend that you use SuperDoctor II, this version is also available for download at the link above.
C7Q67-H User’s Manual Notes B-4
Appendix C: UEFI BIOS Recovery Appendix C UEFI BIOS Recovery Instructions Warning! Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you need to update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.
C7Q67-H User’s Manual a USB CD/DVD ROM/RW device can be used for this purpose. However, a USB Hard Disk drive cannot be used for BIOS recovery at this time. To perform UEFI BIOS recovery using a USB-attached device, follow the instructions below. 1. Using a different machine, copy the "Super.ROM" binary image file into the disc Root "\" Directory of a USB device or a writeable CD/DVD. Note: If you cannot locate the "Super.ROM" file in your driver disk, visit our website at www.supermicro.
Appendix C: UEFI BIOS Recovery 5. When the screen as shown above displays, using the arrow key, select the item- "Proceed with flash update" and press the key. You will see the progress of BIOS Recovery as shown in the screen below. Note: Do not interrupt the process of BIOS flashing until it is completed. 6. After the process of BIOS Recovery is complete, press any key to reboot the system. 7. Using a different system, extract the BIOS package into a bootable USB flash drive.
C7Q67-H User’s Manual 8. When a DOS prompt appears, enter AMI.BAT BIOSname.### at the prompt. Note: Do not interrupt this process until BIOS flashing is completed. 9. After seeing the message that BIOS update is completed, unplug the AC power cable from the power supply to clear CMOS, and then plug the AC power cable in the power supply again to power on the system. 10. Press continuously to enter the BIOS Setup utility. 11. Press to load default settings. 12.
(Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.
