Datasheet

3-3
Chapter 3: Troubleshooting
system fi rst boots up)
•System confi guration
An example of a Technical Support form is on our web site at
(http://www.supermicro.com/support/contact.cfm).
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at [e-mail] or by fax at: [phone], option
2.
3-3 Frequently Asked Questions
Question: What are the various types of memory that my motherboard can
support?
Answer: The X7DBi+ has sixteen 240-pin DIMM slots that support DDR2 FBD ECC
533/667 SDRAM modules. It is strongly recommended that you do not mix memory
modules of different speeds and sizes.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are experi-
encing no problems with your system. Updated BIOS fi les are located on our web
site at
(http://www.supermicro.com/support/bios/). Please check our BIOS warning
message and the information on how to update your BIOS on our web site. Also,
check the current BIOS revision and make sure it is newer than your BIOS before
downloading. Select your motherboard model and download the BIOS fi le to your
computer. Unzip the BIOS fi les onto a bootable fl oppy and reboot your system.
Follow the Readme.txt to continue fl ashing the BIOS.
(
*Warning: Do not shut down or reset the system while updating BIOS to
prevent possible system boot failure!)
Question: What's on the CD that came with my motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install the
applications you need. Applications on the CD include chipset drivers for Windows
and security and audio drivers.
3-4 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required be-
fore any warranty service will be rendered. You can obtain service by calling your
vendor for a Returned Merchandise Authorization (RMA) number. When returning
to the manufacturer, the RMA number should be prominently displayed on the
outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and