X9SRA USER’S MANUAL Revision 1.
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes no responsibility for any inaccuracies that may be contained in this document, makes no commitment to update or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note: For the most up-to-date version of this manual, please see our web site at www.supermicro.com. Super Micro Computer, Inc.
Preface Preface This manual is written for system integrators, PC technicians and knowledgeable PC users. It provides information for the installation and use of the X9SRA motherboard series. About This Motherboard The X9SRA motherboard series supports a single Intel® E5-1600 / E52600 Series Processor (2011-pin, Socket R). With the Intel® C600 series chipset built in, the X9SRA motherboard series offers top-of-the-line system performance and storage capability.
X9SRA Motherboard Series User’s Manual Conventions Used in the Manual: Special attention should be given to the following symbols for proper installation and to prevent damage done to the components or injury to yourself: Danger/Caution: Instructions to be strictly followed to prevent catastrophic system failure or to avoid bodily injury Warning: Critical information to prevent damage to the components or data loss.
Contacting Supermicro Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web Site: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML 's-Hertogenbosch, The Netherlands Tel: +31 (0) 73-6400390 Fax: +31 (0) 73-6416525 Email: sales@supermicro.
X9SRA Motherboard Series User’s Manual Table of Contents Preface Chapter 1 Introduction 1-1 Overview.......................................................................................................... 1-1 1-2 Chipset Overview ............................................................................................ 1-9 1-3 Special Features............................................................................................ 1-10 1-4 PC Health Monitoring.................................
Table of Contents HDD LED................................................................................................... 2-18 Power Fail LED......................................................................................... 2-18 NIC1/NIC2 (LAN1/LAN2)........................................................................... 2-19 Overheat (OH)/Fan Fail............................................................................. 2-19 NMI Button........................................................
X9SRA Motherboard Series User’s Manual Chapter 3 Troubleshooting 3-1 Troubleshooting Procedures............................................................................ 3-1 3-2 Technical Support Procedures......................................................................... 3-3 3-3 Frequently Asked Questions............................................................................ 3-4 3-4 Battery Removal and Installation.....................................................................
Chapter 1: Introduction Chapter 1 Introduction 1-1 Overview Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance. Please check that the following items have all been included with your motherboard. If anything listed here is damaged or missing, contact your retailer.
X9SRA Motherboard Series User’s Manual Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics shown in this manual.
Chapter 1: Introduction Motherboard Layout KB/MOUSE JKBMS_USB01 JUSB23 USB2/3 USB4/5 LAN2 LAN1 USB3.0 0/1 JLAN2_USB67 USB6/7 AUDIO FP JFPAUDIO 1 2 MH1 JUSB45 6 DIMM1A HD AUDIO FAN4 JSPDIF_OUT JSPDIF_IN DIMM1B JCOM2 1 1 USB0/1 JAUDIO1 JPAC1:AUDIO 1-2:ENABLE 2-3:DISABLE 9 DIMM2A DIMM2B JPUSB1 1 PCIE4 JCOM1 JFPAUDIO_EN1 OFF:By BIOS ON:Force Enable COM1 SLOT5 PCI-E 2.0 X1 1 1 JI2C1 Wake on Lan X9SRA 3 CLOSE 1st SLOT6 PCI-E 3.0 X16 REV:1.01 SLOT4 PCI-E 3.
X9SRA Motherboard Series User’s Manual Motherboard Quick Reference FAN 5 JPAC1 USB 6/7 USB3.0 0/1 USB 4/5 JKBMS1 USB 2/3 HD AUDIO LAN2 LAN1 JKBMS_USB01 KB/MOUSE JUSB23 USB2/3 USB4/5 USB3.0 0/1 USB0/1 FAN4 PCIE4 SLOT5 PCI-E 2.
Chapter 1: Introduction Motherboard Headers/Connectors Connector Description AUDIO FP Front Panel Audio Header COM1, COM2 COM1 & COM2 Serial Port Headers USB 8/9, USB 10/11, USB 12/13 USB 2.0 Headers for front panel access JUSB2/3 (USB 3.0) USB 3.0 Header for USB 2/3 USB 0/1, USB 2/3, USB 4/5, USB 6/7 Back Panel USB 2.0 Ports USB 3.0 0/1 Back Panel USB 3.
X9SRA Motherboard Series User’s Manual Motherboard Features CPU Single Intel® E5-1600 / E5-2600 Series Processor (LGA 2011-pin, Socket-R) Memory Eight (8) DIMM slots support up to 256GB of DDR3 ECC RDIMM memory or 64GB of DDR3 ECC or non-ECC UDIMM memory, up to 1600MHz. Supports dual-channel memory bus DIMM sizes UDIMM 1GB, 2GB, 4GB, 8GB RDIMM 2GB, 4GB, 8GB, 16GB, 32GB Chipset Intel C600-A Expansion PCI Slots Two (2) PCI-Express 3.0 x16 Slot One (1) PCI-Express 3.
Chapter 1: Introduction Super I/O Winbond Super I/O NCT6776F BIOS 32 Mb SPI AMI BIOS® SM Flash BIOS Play and Plug APM 1.2, DMI 2.3, PCI 2.2, ACPI 1.0/2.0, USB Keyboard and SMBIOS 2.3 Power Configuration ACPI/ACPM Power Management Wake On LAN (WOL) Header Keyboard Wake-up from Soft-Off CPU Fan Auto-off in Sleep Mode Power-on mode for AC power recovery PC Health Monitoring CPU & Chassis Monitoring Onboard voltage monitors for CPU core, +1.8V, +3.3V, +5V, +/-12V, +3.
X9SRA Motherboard Series User’s Manual Motherboard Block Diagram X9SRA #0-8 #0-7 #0-6 #0-5 #3 #1B DDRIII #1A DMI2 DMI2 4GB/s #2 PCI-E X4 G3 DDRIII 8 SNB CORE DDR-III #5 #4 #3 #2 PCI-E X4 G2 PCH PATSBURG SSB-D #5 USB 3.0 uPD720201 uPD720200 PCI-E X1 G2 #6 USB 2.
Chapter 1: Introduction 1-2 Chipset Overview The Intel® C600 series is a single chip solution that is designed for dedicated servers and workstations. It supports high-speed SATA and advanced requirements for Intel Xeon platforms. • Intel C600 Chipset Features Direct Media Interface (up 5 Gt/s transfer, Full Duplex) • Intel® Matrix Storage Technology and Intel Rapid Storage Technology • Intel I/O Virtualization (VT-d) Support • Intel Trusted Execution Technology Support • PCI Express 2.
X9SRA Motherboard Series User’s Manual 1-3 Special Features Recovery from AC Power Loss Basic I/O System (BIOS) provides a setting for you to determine how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must press the power switch to turn it back on), or for it to automatically return to a power-on state. See the Advanced BIOS Setup section to change this setting. The default setting is Last State.
Chapter 1: Introduction Windows OS environment or used with SuperDoctor II in Linux. SuperDoctor is used to notify the user of certain system events. For example, you can also configure SuperDoctor to provide you with warnings when the system temperature, CPU temperatures, voltages and fan speeds go beyond predefined thresholds. 1-5 ACPI Features ACPI stands for Advanced Configuration and Power Interface.
X9SRA Motherboard Series User’s Manual 2. To provide adequate power to SATA devices, please connect the SATA DOM PWR connector (JWF1) to the power supply. It is strongly recommended that you use a high quality power supply that meets ATX power supply Specification 2.02 or above. It must also be SSI compliant. (For more information, please refer to the web site at http://www.ssiforum.org/).
Chapter 2: Installation Chapter 2 Installation 2-1 Static-Sensitive Devices Electrostatic-Discharge (ESD) can damage electronic components. To avoid damaging your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD. Precautions • Use a grounded wrist strap designed to prevent static discharge. • Touch a grounded metal object before removing the board from the antistatic bag.
X9SRA Motherboard Series User’s Manual 2-2 Processor and Heatsink Installation Warning: When handling the processor package, avoid placing direct pressure on the label area. Notes: • • • • • Always connect the power cord last, and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink.
Chapter 2: Installation 2. Press the second load lever labeled 'Close 1st' to release the load plate which covers the CPU socket from its locking position. 1 Press down on Load Lever 'Close 1st' WA R NI NG 2 Pull lever away from the socket ! WA R NI OP EN NG ! 1st OP EN 1st 3. With the 'Close 1st' lever fully retracted, gently push down on the 'Open 1st' lever to open the load plate. Lift the load plate to open it completely.
X9SRA Motherboard Series User’s Manual Installing the LGA2011 Processor WA R NIN G! 1. With the LGA 2011 socket open, remove the 'WARNING' plastic cap using your fingers. Socket Keys CPU Keys 2. Use your thumb and index finger to hold the CPU on its edges. Align the CPU keys (semi-circle cutouts) against the socket keys. Warning: You can only install the CPU inside the socket in one direction. Make sure that it is properly inserted into the CPU socket before closing the load plate.
Chapter 2: Installation 3. Once it is aligned, carefully lower the CPU straight down into the socket. (Do not drop the CPU on the socket. Do not move the CPU horizontally or vertically. 4. Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket.) 5. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed. 6. To close and lock the socket, close the load plate with the CPU.
X9SRA Motherboard Series User’s Manual Installing a Passive CPU Heatsink 1. Do not apply any thermal grease to the heatsink or the CPU die -- the required amount has already been applied. 2. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the Motherboard's and the Heatsink Bracket underneath. 3. Screw in two diagonal screws (i.e., the #1 and the #2 screws) until just snug (-do not over-tighten the screws to avoid possible damage to the CPU.) 4.
Chapter 2: Installation Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket. 1. Unscrew the heatsink screws from the motherboard in the sequence as shown in the illustration below. 2. Gently wriggle the heatsink to loosen it from the CPU. (Do not use excessive force when wriggling the heatsink!!) 3.
X9SRA Motherboard Series User’s Manual 2-3 Installing DDR3 Memory Note: Check the Supermicro website for recommended memory modules. CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. JKBMS_USB01 JUSB23 KB/MOUSE USB2/3 USB4/5 USB3.0 0/1 MH1 JUSB45 JSPDIF_OUT JSPDIF_IN DIMM1A HD AUDIO FAN4 1 6 DIMM1B JCOM2 1 USB0/1 JAUDIO1 JPAC1:AUDIO 1-2:ENABLE 2-3:DISABLE 9 DIMM2A DIMM2B JPUSB1 1 SLOT5 PCI-E 2.
Chapter 2: Installation Memory Support The X9SRA motherboard series supports up to 256GB of 800/1066/1333/1600 MHz ECC/Non-ECC DDR3 DIMMs in eight (8) memory slots (UDIMM/RDIMM). Populating these DIMM modules with a pair of memory modules of the same type and same size will result in interleaved memory, which will improve memory performance.
X9SRA Motherboard Series User’s Manual Memory Population Guidelines When installing memory modules, the DIMM slots should be populated in the following order: DIMM1A, DIMM2A, DIMM3A, DIMM4A then DIMM1B, DIMM2B, DIMM3B, DIMM4B. • Always use DDR3 DIMM modules of the same size, type and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM. • The motherboard will support odd-numbered modules installed (1 ,3 ,5 ,or 7 modules).
Chapter 2: Installation 2-4 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both motherboard and chassis match. Although a chassis may have both plastic and metal mounting fasteners, metal ones are highly recommended because they ground the motherboard to the chassis. Make sure that the metal standoffs click in or are screwed in tightly.
X9SRA Motherboard Series User’s Manual Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 4. Install standoffs in the chassis as needed. 5. Install the motherboard into the chassis carefully to avoid damaging motherboard components. 6.
Chapter 2: Installation 2-5 Connectors/IO Ports The I/O ports are color coded in conformance with the industry standards. See the figure below for the colors and locations of the various I/O ports. Motherboard I/O Backpanel JKBMS_USB01 KB/MOUSE JUSB23 USB2/3 USB4/5 LAN1 LAN2 USB3.
X9SRA Motherboard Series User’s Manual ATX PS/2 Keyboard/Mouse Ports The ATX PS/2 keyboard and PS/2 mouse are located next to the Back Panel USB Ports 13/10 on the motherboard. See the table at right for pin definitions.
Chapter 2: Installation Universal Serial Bus (USB) Eight (8) Universal Serial Bus 2.0 ports are located on the I/O back panel, in addition to two USB 3.0 Ports that are located below LAN1. There are also six (6) USB 2.0 ports on three headers, and two (2) USB 3.0 ports on one header that can be used to provide front chassis access using USB cables (not included). See the tables below for pin definitions. Front Panel USB (2.0) Header Pin Definitions Pin # Definition Pin # Back Panel USB (2.
X9SRA Motherboard Series User’s Manual Ethernet Ports LAN Ports Pin Definition Two Ethernet ports (LAN1/LAN2) are located next to the VGA port on the Pin# Definition 1 TD0- 10 SGND 2 TD0+ 11 P3V3SB 3 TD1- 12 Act LED 4 TD1+ 13 Link 100 LED (Green, +3V3SB) 5 TD2- 14 Link 1000 LED (Yellow, +3V3SB) (Back_Panel) High Definition Audio (HD Audio) 6 TD2+ 15 Ground 7 TD3- 16 Ground This motherboard features a 7.
Chapter 2: Installation Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro server chassis. See the figure below for the descriptions of the various control panel buttons and LED indicators. Refer to the following section for descriptions and pin definitions.
X9SRA Motherboard Series User’s Manual Front Control Panel Pin Definitions Power LED Pin Definitions (JF1) Power LED The Power LED connection is located on pins 15 and 16 of JF1. Refer to the table on the right for pin definitions. Pin# Definition 15 LED VCC 16 Ground HDD LED HDD LED Pin Definitions (JF1) The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable here to indicate the status of HDD-related activities, including IDE, SATA activities.
Chapter 2: Installation NIC1/NIC2 (LAN1/LAN2) LAN1/LAN2 LED Pin Definitions (JF1) The NIC (Network Interface Controller) LED connection for LAN port 1 is located Pin# on pins 11 and 12 of JF1, and the LED connection for LAN Port 2 is on Pins 9 and 10. NIC1 LED and NIC2 LED are 2-pin NIC LED headers. Attach NIC LED cables to NIC1 and NIC2 LED indicators to display network activities. Refer to the table on the right for pin definitions.
X9SRA Motherboard Series User’s Manual NMI Button NMI Button Pin Definitions (JF1) The non-maskable interrupt button header is located on pins 19 and 20 Pin# Definition of JF1. Refer to the table on the right for pin definitions. 19 Control 20 Ground Reset Button The Reset Button connection is located on pins 3 and 4 of JF1. Attach it to a hardware reset switch on the computer case to reset the system. Refer to the table on the right for pin definitions.
Chapter 2: Installation 2-6 Connecting Cables & Optional Devices This section provides brief descriptions and pin-out definitions for onboard headers and connectors. Be sure to use the correct cable for each header or connector. ATX Power 24-pin Connector Pin Definitions (JPW1) ATX Main PWR (JPW1) & CPU PWR Connectors (JPW2) The 24 - pin main power connector (JPW1) is used to provide power to the motherboard. The 8-pin CPU PWR connector (JPW2) is also required for the processor.
X9SRA Motherboard Series User’s Manual Fan Headers (FAN1~4, FANA) Fan Header Pin Definitions The X9SRA motherboard series has five fan headers (Fan 1~Fan 4 and Fan A). These fans are 4-pin fan headers. Pins 1-3 of these fan headers are backward compatible with the traditional 3-pin fans. However, the fan speed control setting in the BIOS Hardware Monitoring section will only work with 4-pin fans. This allows the BIOS to automatically set fan speeds based on the system temperature.
Chapter 2: Installation Speaker (JD1) Speaker Connector Pin Definitions On the JD1 header, pins 3~4 are used for the internal speaker. Close pins 3~4 with a jumper or cap to use the onboard speaker. If you wish to use an external speaker, attach the external speaker's cable to Pins 1~4. See the table on the right for pin definitions.
X9SRA Motherboard Series User’s Manual Power Supply I2C (JPI2C) PWR Supply I2C Pin Definitions The Power Supply I C Connector, located at JPI2C, monitors the status 2 of the power supply, fan and system temperature. See the table on the right for pin definitions. DOM PWR Connector (JWF1) The Disk-On-Module (DOM) power connector, located at JWF1, provides 5V (Gen1/Gen) power to a solid-state DOM storage device connected to one of the SATA ports. See the table on the right for pin definitions.
Chapter 2: Installation T-SGPIO 1/2 & 3-SGPIO 1/2 Headers Serial_Link-SGPIO Pin Definitions Two T-SGPIO (Serial-Link General Purpose Input/Output) headers are located next to the I-SATA Ports on the motherboard. Additionally, two 3-SGPIO ports (for SAS) are also located next to USB 8/9 . These headers are used to communicate with the enclosure management chip in the system. See the table on the right for pin definitions. Refer to the board layout below for the locations of the headers.
X9SRA Motherboard Series User’s Manual Overheat/Fan Fail LED (JOH1) Overheat LED Pin Definitions The JOH1 header is used to connect an LED to provide warnings of chassis overheat. This LED will also blink to indicate a fan failure. Refer to the table on right for pin definitions. Pin# Definition 1 5vDC 2 OH Active OH/Fan Fail LED Pin Definitions State Message Solid Overheat Blinking Fan Fail A. Overheat/Fan Fail LED KB/MOUSE JKBMS_USB01 JUSB23 USB2/3 USB4/5 LAN1 LAN2 USB3.
Chapter 2: Installation Serial Ports Serial Ports-COM1/COM2 Pin Definitions Two COM headers (COM1 & COM2) are provided on the motherboard. The Pin # COM1 and COM2 headers are located next to the expansion slots to provide onboard serial connection support. See the table on the right for pin definitions.
X9SRA Motherboard Series User’s Manual SPDIF IN / SPDIF OUT (JSPDIF_IN/ JSPDIF_OUT) SPDIF_Out Pin Definitions The SPDIF In (JSPDIF_In) and SPDIF Out (JSPDIF_Out) are used for input and output of S/P DIF digital audio. You will also need the appropriate cables to use these features. Pin# Definition 1 S/PDIF_Out 2 Ground SPDIF_In Pin Definitions Pin# Definition 1 S/PDIF_In 2 Ground A.
Chapter 2: Installation 2-7 Jumper Settings Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. Note: On two-pin jumpers, "Closed" means the jumper is on, and "Open" means the jumper is off the pins.
X9SRA Motherboard Series User’s Manual Clear CMOS (JBT1) JBT1 is used to clear CMOS. Instead of pins, this "jumper" consists of contact pads to prevent accidental clearing of CMOS. To clear CMOS, use a metal object such as a small screwdriver to touch both pads at the same time to short the connection. Always remove the AC power cord from the system before clearing CMOS. Important: For an ATX power supply, you must completely shut down the system, remove the AC power cord and then short JBT1 to clear CMOS.
Chapter 2: Installation Watch Dog Reset (JWD1) Watch Dog Jumper Settings Watch Dog (JWD1) is a system monitor that can reboot the system when a Jumper Setting software application hangs. Close pins 1-2 to reset the system if an application hangs. Close pins 2-3 to generate a non-maskable interrupt signal for the application that hangs. See the table on the right for jumper settings. Watch Dog must also be enabled in the BIOS.
X9SRA Motherboard Series User’s Manual TPM Support Enable (JPT1) TPM Support Enable Jumper Settings JPT1 allows the user to enable TPM (Trusted Platform Module) support to improve Jumper Setting data integrity and system security. See the table on the right for jumper settings. The default setting is Enabled. Definition 1-2 (Default) Enabled 2-3 Disabled CF Card Master/Slave (JCF1) CF Slave/Master Jumper Settings A Compact Flash Card Master/Slave Select Jumper is located at JCF1.
Chapter 2: Installation ME Recovery (JPME1) ME Recovery Jumper Settings ME Recovery (JPME1) is used to enable or disable the ME Recovery feature of the motherboard. Install the jumper on pins 1-2 for normal operation. Install pins 2-3 to reset Intel ME values back to their default settings. The default setting is pins 1-2 (Normal). Jumper Setting Definition 1-2 (Default) Normal 2-3 Recover Audio Enable (JPAC1) Audio Enable (JPAC1) JPAC enables or disables the onboard audio connections.
X9SRA Motherboard Series User’s Manual 2-8 Onboard Indicators LAN Port LEDs LAN Link LEDs (Green/Amber/Off) The LAN ports are located on the I/O backpanel of the motherboard. Each Ethernet LAN port has two LEDs. The yellow LED indicates activity, while the Link LED may be green, amber, or off to indicate the speed of the connections. See the table on the right for more information.
Chapter 2: Installation 2-9 SATA and SAS Connections SATA Connectors Pin Definitions SATA/SAS Connections There are eight (8) SATA 2.0 ports and two (2) SATA 3.0 ports on the motherboard. See the layout below for the location of the connectors. Pin# Signal 1 Ground 2 SATA_TXP 3 SATA_TXN 4 Ground 5 SATA_RXN 6 SATA_RXP 7 Ground A. I-SATA 0 (3.0) (via AHCI) 1. SATA 0 (2.0) (via SCU) B. I-SATA 1 (3.0) (via AHCI) 2. SATA 1 (2.0) (via SCU) C. I-SATA 2 (2.0) (via AHCI) 3. SATA 2 (2.
X9SRA Motherboard Series User’s Manual Notes 2-36
Chapter 3: Troubleshooting Chapter 3 Troubleshooting 3-1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components. Before Power On 1. Make sure that the Standby is not on.
X9SRA Motherboard Series User’s Manual No Video 1. If the power is on, but you have no video--in this case, you will need to remove all the add-on cards and cables first. 2. Use the speaker to determine if any beep codes exist. (Refer to Appendix A for details on beep codes.) 3. Remove all memory modules and turn on the system. (If the alarm is on, check the specs of memory modules, reset the memory or try a different one.) Memory Errors 1.
Chapter 3: Troubleshooting 3-2 Technical Support Procedures Before contacting Technical Support, please make sure that you have followed all the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro does not sell directly to end users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you. 1.
X9SRA Motherboard Series User’s Manual 3-3 Frequently Asked Questions Question: What type of memory does my motherboard support? Answer: Please see Section 2-3 for a comprehensive answer. Question: How do I update my BIOS? Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS files are located on our website at http://www.supermicro.com/support/bios/.
Chapter 3: Troubleshooting Question: Why do I get an error message “IASTOR.SYS read error” and "press F6 to install Intel RAID driver" when installing Windows on my motherboard? Answer: To solve this issue, disable the IPMI jumper (if your motherboard has this feature). Another solution is to use a USB floppy drive instead of the onboard floppy drive. For the IPMI jumper location, please check Chapter 1.
X9SRA Motherboard Series User’s Manual 3-4 Battery Removal and Installation Battery Removal Battery Battery Lock To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. Battery Holder 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it. Once unlocked, the battery will pop out from the holder. 4. Remove the battery.
Chapter 3: Troubleshooting 3-5 Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. For faster service, you may also obtain RMA authorizations online (http://www.supermicro. com/RmaForm/).
X9SRA Motherboard Series User’s Manual Notes 3-8
Chapter 4: AMI BIOS Chapter 4 BIOS 4-1 Introduction This chapter describes the AMI BIOS Setup Utility for the X9SRA motherboard series. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the AMI BIOS Setup Utility setup screens. Note: For instructions on BIOS recovery, please refer to the instruction guide posted at http://www.supermicro.com/support/manuals/.
X9SRA Motherboard Series User’s Manual How to Start the Setup Utility Normally, the only visible Power-On Self-Test (POST) routine is the memory test. As the memory is being tested, press the key to enter the main menu of the AMI BIOS Setup Utility. From the main menu, you can access the other setup screens. An AMI BIOS identification string is displayed at the left bottom corner of the screen, below the copyright message.
Chapter 4: AMI BIOS System Overview: The following BIOS information will be displayed: System Time/System Date Use this option to change the system time and date. Highlight System Time or System Date using the arrow keys. Enter new values through the keyboard. Press the key or the arrow keys to move between fields. The date must be entered in Day MM/DD/YY format. The time is entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.
X9SRA Motherboard Series User’s Manual 4-3 Advanced Setup Configurations Use the arrow keys to select Boot Setup and hit to access the submenu items: BIOS SETUP UTILTY Main Advanced Event Logs Security Boot Save & Exit System Boot Feature Setting.
Chapter 4: AMI BIOS 19 at boot and allow the drives that are attached to these host adaptors to function as bootable disks. If this item is set to Disabled, the ROM BIOS of the host adaptors will not capture Interrupt 19, and the drives attached to these adaptors will not function as bootable devices. The options are Enabled and Disabled. Watch Dog Function If enabled, the Watch Dog Timer will allow the system to reboot when it is inactive for more than 5 minutes. The options are Enabled and Disabled.
X9SRA Motherboard Series User’s Manual Active Processor Cores Set to Enabled to use a processor's Second Core and beyond. (Please refer to Intel's web site for more information.) The options are All, 1, 2, 3, 4, 5, 6 and 7. Limit CPUID Maximum This feature allows the user to set the maximum CPU ID value. Enable this function to boot the legacy operating systems that cannot support processors with extended CPUID functions. The options are Enabled and Disabled (for the Windows OS.).
Chapter 4: AMI BIOS creating multiple "virtual" systems in one physical computer. The options are Enabled and Disabled. Note: If there is any change to this setting, you will need to power off and restart the system for the change to take effect. Please refer to Intel’s web site for detailed information. CPU Power Management Configuration Power Technology This feature determines what power-saving scheme the motherboard uses. The options are Disabled, Energy Efficient and Custom.
X9SRA Motherboard Series User’s Manual Short duration power limit - During Turbo Mode, the system may exceed the processor's default power setting and exceed the Short Duration Power limit. By increasing this value, the processor can provide better performance for a short duration. Chipset Configuration WARNING: Setting the wrong values in the following sections may cause the system to malfunction.
Chapter 4: AMI BIOS DIMM Configuration Memory Configuration This section displays memory status such as Current Memory Mode, Memory Speed, Mirroring and Sparing information. DIMM Information This feature displays information regarding the installed memory. Memory Mode The options are Independent, Mirroring, Lockstep and Sparing. Independent - All DIMMs are available to the operating system. Mirroring - The motherboard maintains two identical copies of all data in memory for redundancy.
X9SRA Motherboard Series User’s Manual Patrol Scrub Patrol Scrubbing is a process that allows the CPU to correct correctable memory errors detected on a memory module and send the correction to the requestor (the original source). When this item is set to Enabled, the North Bridge will read and write back one cache line every 16K cycles, if there is no delay caused by internal processing. By using this method, roughly 64 GB of memory behind the North Bridge will be scrubbed every day.
Chapter 4: AMI BIOS Legacy USB Support This feature enables support for legacy USB devices. Select Auto to disable legacy support if USB devices are not present. Select Disable to have USB devices available only for EFI applicatioins. The options are Enabled, Disabled and Auto. Port 60/64 Emulation This feature enables I/O port 60h/64h emulation support. This should be enabled for complete USB keyboard legacy support for non-USB aware Operating Systems.
X9SRA Motherboard Series User’s Manual SATA Mode This item selects the mode for the installed drives. The options are Disabled, IDE Mode, AHCI Mode and RAID Mode. The following are displayed depending on your selection: IDE Mode The following items are displayed when IDE Mode is selected: Serial-ATA Controller 0~1 This feature is used to activate/deactivate the SATA controller, and sets the compatibility mode. The options are Disabled, Enhanced and Compatible.
Chapter 4: AMI BIOS SCU Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of the SAS SCU Devices and displays the following items: Disable Storage Controller Unit (SCU) Devices Set this item to Enabled to activate the chipset's SCU devices. The options are Enabled and Disabled. OnChip SCU Option PROM Set this item to Enabled to activate the onboard SAS option ROM. The options are Enabled and Disabled.
X9SRA Motherboard Series User’s Manual Maximum Read Request This feature selects the setting for the PCIE maximum Read Request size. The options are Auto, 128 Bytes, 256 Bytes, 512 Bytes, 1024 Bytes, 2048 Bytes, and 4096 Bytes. ASPM Support Set this item to the desired ASPM (Active State Power Management) level. The options are Disabled, Auto and Force L0s.. Slot Slot Slot Slot Slot Slot 1 2 3 4 5 6 PCI-E 2.0 x4 OPROM, PCI-E 3.0 x4 OPROM, PCI 33MHz OPROM, PCI-E 3.0 x16 OPROM, PCI-E 2.0 x1 OPROM, PCI-E 3.
Chapter 4: AMI BIOS Serial Port 1 Settings / Serial Port 2 Settings This option specifies the base I/O port address and the Interrupt Request address of Serial Port 1 and Serial Port 2. Select Disabled to prevent the serial port from accessing any system resources. When this option is set to Disabled, the serial port becomes unavailable.
X9SRA Motherboard Series User’s Manual Data Bits: 8 or 7 Parity: None, Even, Odd, Mark, or Space Stop Bits: 1 or 2 Flow Control: None or Hardware RTS/CTS VT-UTF8 Combo Key Support: Enabled or Disabled Recorder Mode: Disabled or Enabled Resolution 100x31: Disabled or Enabled Legacy OS Redirection Resolution: 80x24 or 80x25 PuTTY Keypad: VT100, Linux, XTerm86, SCO, ESCN, VT400 Serial Port for Out-of-Band Management / Windows Emergency Management Services (EMS) Use this feature to enable console redirection.
Chapter 4: AMI BIOS system cooling. Select "Full Speed" to allow the onboard fans to run at full speed (of 100% Pulse Width Modulation Duty Cycle) for maximum cooling. This setting is recommended for special system configuration or debugging. Select "Standard" for the onboard fans to run at 50% of the Initial PWM Cycle in order to balance the needs between system cooling and power saving. This setting is recommended for regular systems with normal hardware configurations.
X9SRA Motherboard Series User’s Manual Fan 1 ~ Fan 4, Fan A Speed This feature displays the fan speed readings from fan interfaces Fan1 through Fan4 and FanA. VCORE, 12V, VDIMM, 5VCC, CPU VTT, AVCC, 3.3VCC, VSB, VBAT This feature displays the current voltages of the above voltage monitors. ACPI Settings Use this feature to configure Advanced Configuration and Power Interface (ACPI) power management settings for your system.
Chapter 4: AMI BIOS Pending operation Displays any TPM-related operation by the system. Pending operation The following are informational status messages that indicate the current TPM State: TPM Enabled Status TPM Active Status TPM Owner Status Intel® TXT (LT-SX) Configuration Intel TXT Initialization Intel TXT (Trusted Execution Technology) helps protect against software-based attacks and ensures protection, confidentiality and integrity of data stored or created on the system.
X9SRA Motherboard Series User’s Manual 4-4 Event Logs BIOS SETUP UTILTY Main Advanced Event Logs Security Boot Save & Exit Press to change the Smbios Event Log Configuration. Change Smbios Event Log Settings View Smbios Event Log : : Enter: +/- : F1 : F2 : F3 : F4 : ESC : Select Screen Select Item Select Change Opt. General Help Previous Values Optimized Defaults Save & Exit Exit Version x.xx.xxxx. Copyright (C) 2011 American Megatrends, Inc.
Chapter 4: AMI BIOS When Log is Full This option automatically clears the Event Log memory of all messages when it is full. The options are Do Nothing and Erase Immediately. Log System Boot Event This option toggles the System Boot Event logging to enabled or disabled. The options are Disabled and Enabled. MECI The Multiple Event Count Increment (MECI) counter counts the number of occurences a duplicate event must happen before the MECI counter is incremented. This is a numeric value.
X9SRA Motherboard Series User’s Manual 4-5 Security Settings BIOS SETUP UTILTY Main Advanced Event Logs Security Boot Save & Exit Password Description Set Administrator Password If ONLY the administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup. If ONLY the User’s password is set, then this is a power on password and must be entered to boot or enter Setup. In Setup the User will have Administrator rights.
Chapter 4: AMI BIOS 4-6 Boot Use this feature to configure Boot Settings: BIOS SETUP UTILTY Main Advanced Event Logs Security Boot Save & Exit Sets the system boot order Boot Option Priorities Boot Option #1 Boot Option #2 Boot Option #3 [P5: XXX XXXXXXX ...] [IBA GE Slot 00C8 v.. ] [UEFI: Built-in EFI .....] Network Devices Hard Disk Drives Delete Boot Option : : Enter: +/- : F1 : F2 : F3 : F4 : ESC : Select Screen Select Item Select Change Opt.
X9SRA Motherboard Series User’s Manual 4-7 Save & Exit Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. BIOS SETUP UTILTY Main Advanced Event Logs Security Boot Save & Exit Discard Changes and Exit Save Changes and Reset Exit system setup without saving the changes.
Chapter 4: AMI BIOS Save As User Defaults To set this feature, select Save as User Defaults from the Exit menu and press . This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature, select Restore User Defaults from the Exit menu and press . Use this feature to retrieve user-defined settings that were saved previously. Boot Override Listed on this section are other boot options for the system (i.e., Built-in EFI shell).
X9SRA Motherboard Series User’s Manual Notes 4-26
Appendix A: POST Error Beep Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue with bootup. The error messages normally appear on the screen. Fatal errors will not allow the system to continue to bootup. If a fatal error occurs, you should consult with your system manufacturer for possible repairs.
X9SRA Motherboard Series User’s Manual Notes A-2
Appendix B: Software Installation Instructions Appendix B Software Installation Instructions B-1 Installing Drivers After you've installed the Windows Operating System, a screen as shown below will appear. You are ready to install software programs and drivers that have not yet been installed. To install these software programs and drivers, click the icons to the right of these items. (Note: To install the Windows Operating System, please refer to the instructions posted on our website at http://www.
X9SRA Motherboard Series User’s Manual B-2 Configuring SuperDoctor® III The SuperDoctor III program is a Web-based management tool that supports remote management capability. It includes Remote and Local Management tools. The local management is called the SD III Client. The SuperDoctor III program included on the CDROM that came with your baseboard allows you to monitor the environment and operations of your system.
Appendix B: Software Installation Instructions SuperDoctor® III Interface Display Screen-II (Remote Control) Note: The SuperDoctor III software and manual can be downloaded from our Website at: http://www.supermicro.com/products/accessories/ software/SuperDoctorIII.cfm. For Linux, we still recommend that you use SuperDoctor II, also downloadable from the link above.
X9SRA Motherboard Series User’s Manual Notes B-4
UEFI BIOS Recovery Appendix C UEFI BIOS Recovery Instructions Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you need to update the BIOS, do not shut down or reset the system while the BIOS is updating to avoid possible boot failure.
X9SRA Motherboard Series User’s Manual To perform UEFI BIOS recovery using a USB-attached device, follow the instructions below. 1. Using a different machine, copy the "Super.ROM" binary image file into the disc Root "\" Directory of a USB device or a writeable CD/DVD. Note: If you cannot locate the "Super.ROM" file in your driver disk, visit our website at www.supermicro.com to download the BIOS image into a USB flash device and rename it to "Super.ROM" for BIOS recovery use. 2.
UEFI BIOS Recovery Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc. Recovery WARNING! System firmware is being updated. Keyboard is locked. DO NOT TURN THE POWER OFF!!! Once firmware update is completed press any key to reboot the system Flash update progress 47% : : Enter: +/- : F1 : F2 : F3 : F4 : ESC : Select Screen Select Item Select Change Opt. General Help Previous Values Optimized Defaults Save & Exit Exit Version 2.12.1211. Copyright (C) 2011 American Megatrends, Inc.
X9SRA Motherboard Series User’s Manual 9. After seeing the message that BIOS update is completed, unplug the AC power cable to clear CMOS, and then plug in the AC power cable to power on the system. 10. Press continuously to enter the BIOS Setup utility. 11. Press to load default settings. 12. After loading default settings, press to save the settings and exit the BIOS Setup utility.
(Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.