Product Brochure

Tec h n i c a l S er vi c e 866-781-0061
43
WARRANTY I NFORMATI ON
Wa r r a n t i e s
The best protection in the business!
Superwinch proudly stands behind its products with the industry’s best warranties. We have implemented
an exclusive 3-year Warranty on our robust S
3
™
Solenoid. While most manufacturers use off-the-shelf sole-
noids designed for automotive use, the S
3
™
Sealed Submersible Solenoid was designed by Superwinch
engineers to outperform other solenoids on the market. Combined with the Superwinch commitment to
quality, these new warranty enhancements give owners greater protection for their investment and
unwavering confidence in their purchase.
Limited Lifetime Warranty
Superwinch, Inc., warrants to the original retail buyer only that the mechanical components of all genuine SUPERWINCH
®
Winch Models shall be free from defects in materials and workmanship from the provable date of purchase of the new
Product for the lifetime of the winch, the electrical components shall be free from defects in materials and workmanship
for one (1) year and the S
3
solenoid for three (3) years from the provable date of purchase. Any Product that Superwinch
determines to be defective will be repaired or replaced at Superwinch’s sole discretion without charge to Buyer upon
Buyer’s compliance with these procedures. Seller or its Authorized Agent may make reasonable charges for parts and
labor for repairs not covered by this Limited Warranty.
Limited Lifetime Warranty
Superwinch, Inc., warrants to the original retail buyer only that the mechanical components of all genuine SUPERWINCH
®
Winch Models shall be free from defects in materials and workmanship from the provable date of purchase of the new
Product for the lifetime of the winch, the electrical components shall be free from defects in materials and workmanship
for one (1) year. Any Product that Superwinch determines to be defective will be repaired or replaced at Superwinch’s sole
discretion without charge to Buyer upon Buyer’s compliance with these procedures. Seller or its Authorized Agent may
make reasonable charges for parts and labor for repairs not covered by this Limited Warranty.
Limited Two-year Warranty
Superwinch, Inc., warrants to the original retail buyer only that mechanical components of the genuine SUPERWINCH
®
Winch Model shall be free from defects in materials and workmanship for (2) two years and electrical components for (1)
one year from the provable date of purchase. Any Product Superwinch determines to be defective will be repaired or
replaced at Superwinch’s sole discretion without charge to Buyer upon Buyer’s compliance with these procedures. Seller
or its Authorized Agent may make reasonable charges for parts and labor for repairs not covered by this Limited Warranty.
Limited One-year Warranty
Superwinch, Inc., warrants to the original retail buyer only that mechanical and electrical components of the genuine
SUPERWINCH
®
Winch Model shall be free from defects in materials and workmanship for one year from the provable date
of purchase. Any Product that Superwinch determines to be defective will be repaired or replaced at Superwinch’s sole
discretion without charge to Buyer upon Buyer’s compliance with these procedures. Seller or its Authorized Agent may
make reasonable charges for parts and labor for repairs not covered by this Limited Warranty.
Limited One-year Motor ~ Three-year Gear Box Warranty
Superwinch, Inc. Power Drive products, except where noted, will carry a 3 year warranty on the Gear Box and 1 year war-
ranty on the motor against manufacturing defects only. This will be effective from date of sale to the end user. This warranty
does not allow for abuse or overloading of the product. Superwinch will not repair or replace any part(s) under warranty that
have become inoperative because of improper maintenance, eccentric loading, overloading, chemical or abrasive action,
excessive heat or other abuse. Superwinch retains the right to replace or repair the units at its discretion. Superwinch will
repair any parts proven to have been defective in material or workmanship under the warranty period and returned to
Superwinch. Units or parts that have been altered or modified in any way without the written authorization of Superwinch
will not be warranted. Superwinch shall not be responsible for incidental or consequential damages to property, loss of prof-
its, loss of use or costs associated with the installation or removal of the product.
Inquiries
Any inquiries regarding compliance with warranties may be addressed in writing to Superwinch, Inc. or to Superwinch, Ltd.
at the addresses noted below.
Superwinch, Inc. Superwinch, Ltd.
45 Danco Road Unit D, Union Mine Road, Pitts Cleave
Putnam, CT 06260 USA Tavistock, Devon PL 19 0PW England
Te l . (8 6 0 ) 9 2 8 - 7 7 8 7 Te l . + 4 4 ( 0 ) 1 8 2 2 6 1 4 1 0 1
Fax [phone] Fax[phone]
[e-mail] [e-mail]
The warranties set forth herein are exclusive and in lieu of all other warranties, whether oral or written, express or implied.
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