User's Manual

BioAdmin User Manual 2

Suprema Warranty Policy

Suprema warrants to buyer, subject to the limitations set forth below, that

each product shall operate in substantial accordance with the published

specifications for such product for a period of one (1) year from the date of

shipment of the products (“Warranty Period”). If buyer notifies Suprema in

writing within the Warranty Period of any defects covered by this warranty,

Suprema shall, at its option, repair or replace the defective product which is

returned to Suprema within Warranty Period, freight and insurance prepaid

by buyer. Such repair or replacement shall be Suprema’s exclusive remedy

for breach of warranty with respect to the Product. This limited warranty

shall not extend to any product which has been: (i) subject to unusual

physical or electrical stress, misuse, neglect, accident or abuse, or

damaged by any other external causes; (ii) improperly repaired, altered or

modified in any way unless such modification is approved in writing by the

Supplier; (iii) improperly installed or used in violation of instructions

furnished by Suprema.

Suprema shall be notified in writing of defects in the RMA report supplied by

Suprema not later than thirty days after such defects have appeared and at

the latest one year after the date of shipment of the Products. The report

should give full details of each defected product, model number, invoice

number and serial number. No product without RMA (Return Material

Authorization) number issued by Suprema may be accepted and all

defects must be reproducible for warranty service.

Except as expressly provided herein, the products are provided “as is”

without warranty of any kind, either express or implied, including, but not

limited to, warranties or merchantability, fitness for a particular purpose.