Instruction Manual
TROUBLESHOOTING
PROBLEM CAUSE CORRECTIVE ACTION
1. Pilot noise Excess pressure • Check line pressure and adjust to 7
inch water column.
• Adjust pilot ame.
2. Pilot will not light Inadequate gas ow
Thermocouple too tight
• Check all valves
• Clear obstructions
• Check for line kinks
• Loosen Thermocouple slightly
3. Pilot & Burner go out after
burning for several minutes (up to
one hour)
Overheating of Thermocouple • Check to see that Main Burner
Flames are not hitting the
Thermocouple (move Pilot
Assembly so only the tips of
the Thermocouple and pilot are
handing over the burner pan).
• Reposition logs, if that is the cause,
move Main Burner ames away
from the Thermocouple.
• If you have glass doors, open them
fully when opearting your gas logs.