Warranty

Waterproof wood installation guide lines
With 2G Technology
Life Time Finish residential warranty / 15 year light commercial
1 WPW 01.20 HC
PLEASE READ THE ENTIRE INSTALLATION INSTRUCTIONS BEFORE PROCEEDING WITH THE ACTUAL INSTALLATION
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OWNER / INSTALLER RESPONSIBILITY
● Hardwood flooring is a product of nature, which is characterized by distinctive natural variations in grain and color and is not
considered flaws. Hardwood flooring will also experience a change in color over a period of time. The degree of change depends
upon the species and the amount of UV exposure. This hardwood flooring is manufactured to accepted industry standards, which
permit a grading defect tolerance not to exceed 5%. The defects may be of a manufacturing or natural type.
● The owner/installer assumes all responsibility for final inspection of product quality. This inspection of all flooring should be done
before installation. Carefully examine the flooring for color, factory finish, grade, and quality before installing it. Do not install (or cut
off) pieces with glaring defects whatever the cause. If the material is not acceptable, contact your distributor or dealer immediately
before installation. Installation implies acceptance. No warranty will be offered for material with visible defects once the
product is installed.
● Before beginning the installation of any hardwood flooring product, the installer must determine that the environment of the job site
and the condition and type of the sub-floor involved is acceptable, ensuring that it meets or exceeds all requirements, which are,
stipulated in the installation instructions which follow. The manufacturer declines any responsibility for job failure resulting from or
associated with inappropriate or improperly prepared sub-floors or job site environment deficiencies. For best results, we suggest
using a National Wood Flooring Association Certified Professional for your flooring installation.
● The installer must document all site tests, and the records must be available if a claim is filed.
● The use of stain, filler, or putty stick for the correction of defects, small cracks, during installation, should be accepted as normal
procedure.
● When ordering, 5-10% must be added to the actual square footage amount needed for grading and cutting allowances.
● We strongly recommend that you visit the NWFA website at www.woodfloors.org for installation help and maintenance tips.
JOB SITE INSPECTION & CONDITIONS
● In new construction, hardwood flooring should be one of the last items installed. All work involving water or potential ground debris
(plumbing, drywall, etc.) should be completed before wood flooring being installed. Heating and air systems should be fully
operating, maintaining consistent room temperature at 60-80
o
F.
● Flooring should not be delivered until the building has been closed in and cement work, plastering, painting, and other materials are
completely dry. New concrete and plaster should be cured and at least 30 days old before moisture testing.
● Check basements and under floor crawl space to be sure that they are dry and well ventilated to avoid damage caused by
moisture. Crawl spaces must have a minimum 6 mil black polyurethane film as a vapor retarder on the ground surface if the crawl
space is not finished with cement.
● The moisture content of both the sub-floor and the flooring should be checked and recorded before any work begins.
● The engineered flooring must be properly conditioned to temperature before proceeding with the installation. Do not open
cartons until ready to install. Follow the NWFA guidelines for (www.nwfa.org ) on the job site temperature equilibrium.
● Handle with care. Do not stand on ends. Store flooring in a dry place, being sure to provide at least a four-inch airspace on or
around cartons.
● Do not store directly upon on grade concrete or next to outside walls. Cartons should be placed in the installation area.
● Room temperature and humidity of installation areas should be consistent with normal, year-round living conditions before
proceeding with the installation. Do not open cartons until ready to install. Maintaining an optimum yearly room temperature of 60-
80
o
is recommended.
● Waterproof flooring is for below grade, on grade or above grade installation only and can be installed in full bathrooms or other high
moisture areas if installation instructions are followed.
● Some Waterproof flooring can be installed over Radiant Heat using the floating floor method on or above grade. See approved
species below or check with your distributor.
SUB-FLOOR PREPARATION
APPROVED SUB FLOOR TYPES:
1) Agency approved 5/8"(19/32”) minimum thickness or 3/4” (23/32”) CDX Exposure 1 plywood 16” on center floor joists properly
nailed.
2) Agency approved 3/4” (23/32”) underlayment grade OSB Exposure 1 16” on center floor joists properly nailed.
Note: When installing approved plywood or OSB, refer to specific structural panel manufacturer’s instructions for fastening and spacing.
3) Agency approved underlayment grade particleboard. (Nail down and glue down installation not recommended on particleboard)
4) Existing wood floors (installed at a right angle only).
5) Concrete Slab
6) Resilient tile, sheet vinyl, and ceramic tile only over those mentioned above and approved sub-floor.
SUB-FLOORS MUST BE:
● CLEAN - Scraped or sanded, swept, free of wax, grease, paint, oil, previous or existing glues or adhesives, and other debris