Warranty

Waterproof wood installation guide lines
With 2G Technology
Life Time Finish residential warranty / 15 year light commercial
7 WPW 01.20 HC
CARE GUIDE
CLEANING YOUR FLOOR
● Use a damp cloth to blot up spills and spots as soon as possible. For tough spots such as oil, paint, markers, lipstick, ink, tar or
cigarette marks, use acetone/nail polish remover then wipe with a damp cloth. Always avoid allowing liquids to stand on your floor
more than 72 hours
 Vacuum, (using the hard floor attachment, not the beater bar), dust mop, or sweep the floor to minimize abrasive grit, debris, and
dirt.
● Do not use oil based, wax, and polish, strong ammoniated or abrasive cleaners, steel wool or scouring powder to clean the floor.
● Do not wash or wet-mop the floor with soap, oil soap detergent or any other liquid cleaning material except for water. This could void
the warranty.
● Do not use any buffing machine or steam cleaner.
PROTECTING YOUR FLOOR
 Use quality area rugs and doormats by outdoor entrance areas to prevent dirt, sand, grit and other substances such as oil, asphalt or
driveway sealer from being tracked onto your floor. The rugs must be made of a breathable material to prevent moisture entrapment.
Rugs with rubber bottoms or non-skid pads may leave an imprint on the flooring.
● Sweep, dust, or vacuum the floor regularly to prevent accumulation of dirt or grit that can scratch or dull the floor finish.
 Use protective casters/caster cups or felt pads on the legs of furniture to prevent damage to the flooring. Use wide bearing leg
bases, barrel type caster wheels, rubber rollers to minimize indentations and scratches from heavy objects. As a rule of thumb, the
heavier the object, the wider the floor protector should be. Make certain to keep them clean and well maintained.
 Do not use rubber or foam backed plastic mats as they may discolor or leave an imprint on the floor. To prevent slippage use an
approved vinyl rug underlayment.
● Avoid gouges or cuts in your floor from sharp objects. While your floor is very wear resistant, sharp or pointed objects can
nevertheless damage it.
● Don’t walk on your floor with stiletto-style heels, spiked shoes, or cleats; they may cause indentations in your floor.
● Keep pet’s nails trimmed to minimize finish scratches.
● Rearrange area rugs and furniture periodically so the floor ages evenly. UV sunlight will soften the tone of different species of
hardwood to varying degrees.
 Protect your floor from direct sunlight. Use curtains and UV resistant film on large glass doors and windows. Over time, natural and
artificial light could discolor the floor.
 Use a dolly when moving heavy furniture or appliances. But first, put down a sheet of quarter-inch plywood or Masonite to protect the
floor and help prevent denting. Carpet or cardboard is not adequate to prevent surface compression scratches. Never try to slide or
roll heavy objects across the floor to avoid denting.
REPAIRING YOUR FLOOR
● Minor damage can be easily repaired with finishing putty available in blending colors.
● Retain several planks for future repairs.
● Major damage will require board replacement. If using the floating installation only, your floor can easily be disassembled to allow for
replacement.
To disengage the planks, lift the long
side to a 45-degree angle and
remove. You may need to gently
knock just above the joint.
Slide the ends in opposite directions
to disengage. Do not pull upwards
to disengage the short ends so as
not to break them.