I ns t al l a onManual CM2500W Ampl i fier
Table of Contents CHAPTER 1: Introduction - - - - - - - - - - - - - - - 1 1.1 - Package Contents - - - - - - - - - - - - - - - - 1 1.2 - Features & Benefits - - - - - - - - - - - - - - - 2 1.3 - Additional Items Needed - - - - - - - - - - - 2 1.4 - How It Works - - - - - - - - - - - - - - - - - - - 3 1.5 - About This Manual - - - - - - - - - - - - - - - 3 CHAPTER 2: Safety - - - - - - - - - - - - - - - - - - - - 5 2.
CM2500W Amplifier - Installation Manual Copyright & Trademark Information THIS MANUAL CONTAINS SAFETY, INSTALLATION, CONFIGURATION AND WARRANTY INFORMATION FOR YOUR CELLPHONE-MATE, INC (CMI) AMPLIFIER. CMI RECOMMENDS THAT YOU SAVE THIS MANUAL IN A READILY ACCESSIBLE LOCATION IN CASE ANY QUESTIONS ARISE ABOUT THIS PRODUCT. Copyright © 2011 by Cellphone-Mate, Inc. All rights reserved. SureCall is a registered trademark and Cellphone-Mate is a trademark of Cellphone-Mate, Inc.
CHAPTER 1: Introduction This chapter introduces the CM2500W Amplifier and this manual. Read this entire manual before proceeding with the installation. This manual is for all CM2500W models. 1.1 - Package Contents Your amplifier box contains the following items: • CM2500W amplifier. • Mounting kit (not shown). • DC power supply (not shown). • Wall anchors (not shown). Copyright 2011 Cellphone-Mate, Inc. All rights reserved.
CM2500W Amplifier - Installation Manual 1.2 - Features & Benefits 1.3 - Additional Items Needed The CM2500W amplifier offers the following features and benefits: The CM2500W amplifier requires the following additional components for a complete installation: • Powerful in-building amplifier with 31dB of adjustable gain level. • Extends cellular signals in areas with poor coverage due to geographical location and/or building design.
CHAPTER 1: Introduction • Sufficient CM400 ultra low loss interior/exterior cable (for amplifiers above 55dB). • Sufficient CM240 ultra low loss interior/exterior cable (for amplifiers 55dB and below). • Up to 6 internal antennas (such as the CM222-W omnidirectional domes and/or CM248-W directional flat panel by Cellphone-Mate, Inc.). • Grounded surge suppressor for DC power supply. 1.
CM2500W Amplifier - Installation Manual • Introduction: This chapter introduces the CM2500W amplifier and this manual. Procedures that must be followed in a specific order appear in numbered steps: • Safety: This chapter contains important safety information. 1. Perform this step first. • Planning: This chapter describes how to plan your installation for best results. • Installation: This chapter describes how to install the amplification system.
CHAPTER 2: Safety This chapter contains important safety information designed to prevent personal injury, equipment malfunction, and/or radio interference. You are responsible for ensuring a safe installation. • WARNING: FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY. 2.1 - Safety Warnings • • You are responsible for knowing and following all applicable codes and regulations and for obtaining all required permits and inspections.
CM2500W Amplifier - Installation Manual • • • Some components may be heavy and/or bulky. Always use proper lifting and carrying techniques when handling components, especially when working on a ladder, roof, or other area with a fall hazard. The exterior antenna must not be co-located or operating in conjunction with any other antenna. Always use a properly installed CellphoneMate lightning protector between the exterior antenna and the amplifier.
CHAPTER 3: Planning This chapter describes how to plan your amplifier installation, including how to determine the best locations for the inside and outside antennas. 3.1 - Overview The general amplifier installation process follows these steps: 1. Decide where to mount the exterior antenna. This will generally be on the wall or roof of the building in the location with the strongest signal.
CM2500W Amplifier - Installation Manual 4. Decide where to route the cables between the exterior antenna and the amplifier and between the amplifier and interior antennas. 5. Install the antennas as described in their respective Installation Manuals. 6. Route the cables to the amplifier location.
CHAPTER 3: Planning • Not collocated with other antennas or used in conjunction with other antennas. • Away from all power lines. • 6’ from lightning rod antennas. • 24” from all persons. such as the CM248-W provide a focused zone of coverage suitable for long narrow areas.
CM2500W Amplifier - Installation Manual Keep in mind that floor structures in multistory buildings can cause significant signal loss, which means that you may need to install interior antennas on more than one floor. Here is an example of a multistory installation: Note: You may or may not need antennas on every floor of a multistory building depending on factors such as building material, amplifier gain, etc. 10 Copyright 2011 Cellphone-Mate, Inc. All rights reserved. 3.
CHAPTER 3: Planning Note: Vertical separation is more important than horizontal separation. If you are unable to obtain the required separation horizontally, try raising the exterior antenna. You may also try reducing the amplifier gain as described in Chapter 5 of this manual. The easiest way to calculate the straight-line separation between antennas is to break it down into three simple measurements and then use some basic geometry to find the distance, as follows: 1.
CM2500W Amplifier - Installation Manual 7. The straight-line distance ad is the square root () of the result obtained in Step 6. Note: Most calculators have a square root () key. Example: • Distance ab=40 feet; ab2 = 40x40=1600. • Distance bc=10 feet; bc2 = 10x10=100. • Distance cd=20 feet; cd2 = 20x20=400. • ac2 = 1600+100=1700 • ad2 = 1700+400=2100 • ad = 45.
CHAPTER 3: Planning 3.5 - Calculating Signal Strength • You can calculate the number of antennas you will need using the following parameters (in dB): • Outside signal level (OSL): This is the signal strength at the exterior antenna location and will always be a negative number that will usually fall between -50 and -100dBm. Calls will drop at levels of about -100dB and lower.
CM2500W Amplifier - Installation Manual • Splitter loss (SL): This is the signal loss caused by a splitter (used if you are installing multiple antennas). SL 2-way 3-way 4-way • 2500MHz WiMAX -3 -5 -6 Amplifier gain (AG): Number of decibels of amplification provided by the amplifier (rated gain less any attenuation, as described in Chapter 5 of this manual). This is always a positive number. The signal strength S at an interior antenna equals OSL+OAG+IAG+CL+SL+AG.
CHAPTER 3: Planning 3.7 - Accessories The final step in the planning process is to make sure you have all of the necessary accessories to complete the installation. You will need all of the items listed in Chapter 1 of this manual plus some or all of the following: • Cable clips: Use these to secure the cables to interior and exterior walls/ceilings. • Appropriately rated sealant/caulking: Use this to waterproof the opening where the cable from the exterior antenna enters the building, if needed.
CM2500W Amplifier - Installation Manual • Personal Protective Equipment (PPE): Use all PPE required by local codes and/or best practices to help ensure personal safety during installation. Note: You may need to obtain a permit from your local building department to install the amplifier and antennas. Check your local building and/or electrical codes. You do not need any permits from the FCC or the cellular carrier. CAUTION: YOU ARE RESPONSIBLE FOR ENSURING THAT THE INSTALLATION MEETS ALL APPLICABLE CODES.
CHAPTER 4: Installation This chapter describes how to install the amplifier and antennas for best results. 4.1 - Selecting the Locations Select the locations for the exterior antenna, interior antenna(s), amplifier, cables, and accessories as described in the previous chapter. CAUTION: FAILURE TO PROPERLY PLAN THE AMPLIFIER INSTALLATION CAN CAUSE SIGNAL OSCILLATION AND/OR OTHER EQUIPMENT MALFUNCTION. 4.
CM2500W Amplifier - Installation Manual • An omnidirectional antenna (CM288-W) must be mounted vertically. • A Yagi antenna (such as the CM230-W) must be mounted horizontally and be aimed at the desired cellular tower (line of sight). CAUTION: MOUNT THE EXTERIOR ANTENNA ON A FIXED STRUCTURE . WARNING: FAILURE TO EXERCISE CAUTION WHEN WORKING IN HIGH AREAS COULD CAUSE A FALL AND PERSONAL INJURY.
CHAPTER 4: Installation to follow the instructions included with the antenna(s) for a safe installation. Remember: 2. Connect a length of CM400 or CM240 cable to the antenna and tighten until hand-tight. • Dome antennas (CM222-W, etc.) should be mounted in the ceiling as close to the center of the desired coverage area as possible with the domed side pointing down. 3.
CM2500W Amplifier - Installation Manual 2. Attach the included mounting kit to the amplifier using the screws provided. Tighten the screws by hand with a screwdriver until snug plus 1/4 to 1/2 turn. Do not over-tighten. 3. Mount the amplifier to the wall using appropriate screws and/or wall anchors. The top side of the amplifier with the lights and DIP switches should be facing up and be plainly visible when standing near the amplifier. 4.
CHAPTER 5: Configuration & Testing This chapter describes how to power on, configure, and test the amplifier. • Power switch (4): Allows you to turn the amplifier on and off. 5.1 - DIP Switches and Lights The CM2500W amplifier has the following indicators and controls: • Gain DIP switches (1): These DIP switches control the amplification gain. • Warning light (2): This light illuminates when signal oscillation is occurring.
CM2500W Amplifier - Installation Manual • The red Warning light (2) should remain OFF. If the Warning light illuminates, power off the amplifier immediately. The bank of DIP switches on the side of the amplifier contains five switches. • Moving a switch down (toward from the base of the amplifier) turns that switch OFF and increases amplifier gain for the selected channel.
CHAPTER 5: Configuration & Testing 5.2 - Initial Configuration By default, your amplifier ships with all DIP switches turned OFF to provide maximum gain in all channels. This should always be your starting point whenever installing or reinstalling the amplifier. 5.3 - Powering on the Amplifier To power on the amplifier: 1. Make sure both antenna cables are snugly connected to the proper amplifier ports. 2. Plug a surge suppressor into a grounded 110VAC wall outlet. 3.
CM2500W Amplifier - Installation Manual (reduce gain). If you are at maximum attenuation and still receiving a warning, then you must verify that all antennas have been placed according to these instructions and relocate antennas as needed to eliminate the oscillation. See Section 5.6 for more information. CAUTION: DO NOT PROCEED BEYOND THIS POINT UNTIL THE AMPLIFIER IS POWERED ON AND NO RED WARNING LIGHTS ARE ILLUMINATED. 8.
CHAPTER 5: Configuration & Testing • Do not expect to see 5 bars of reception everywhere in the building as this is practically impossible. Also, signal strength in dB can vary significantly without necessarily affecting the number of bars displayed because different phone and data card manufacturers handle bars sightly differently. • A good rule of thumb is that increasing gain by 6dB doubles the coverage distance of the interior antennas.
CM2500W Amplifier - Installation Manual 5.6 - Automatic Shutdown If equipped, the CM2500W amplifier includes an automatic shutdown feature that works in the following sequence: 1. When oscillation is detected in the uplink and/ or downlink, the Warning light will begin flashing red and the Power light will turn red. 2. If the problem is not resolved, the amplifier will shut down after 30 seconds. 3. The amplifier will wake back up. When this occurs, the Power light will be green.
CHAPTER 6: Warranty This chapter contains the warranty information for your CELLPHONEMATE product and also contains information on how to contact the company. 6.1 - Warranty Periods Your warranty includes the following periods: • Two-Year Product Warranty: CELLPHONEMATE products are covered under a two-year product warranty from the date of purchase. This protects the customer from any defects or problems the product may have that are solely the fault of CELLPHONE-MATE Inc.
CM2500W Amplifier - Installation Manual 6.2 - Warranty Information 1. CELLPHONE-MATE, Inc. warrants to the Buyer that each of its products will be free from defects in material and workmanship and will perform in full accordance with applicable specifications when shipped. The limit of liability under this warranty is, at CELLPHONEMATE, Inc.’s option, to repair or replace any product or part thereof which shall, within TWO YEARS of purchase as determined by examination by CELLPHONE-MATE, Inc.
CHAPTER 6: Warranty ing to the Buyer’s order if they satisfactorily fulfill the performance requirements that were published in the product specification literature, or in accordance with samples provided by CELLPHONE-MATE, Inc. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. CELLPHONE-MATE, Inc. makes no warranty whatsoever in respect to accessories or parts not supplied by it. 5.
CM2500W Amplifier - Installation Manual award rendered may be entered in any court having jurisdiction thereof. 7. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions herein. 6.3 - Contact Information You may consult a Cellphone-Mate, Inc.
CHAPTER 7: Regulatory Information This chapter contains the regulatory information for the FCC (USA). 7.1 - FCC Information FCC ID: RSNCM2500W Warning: Changes or modifications to this device not expressly approved by Cellphone-Mate, Inc. could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits pursuant to Part 27 of the FCC Rules.
CM2500W Amplifier - Installation Manual • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Chapter 7: Regulatory Information This page intentionally left blank. Copyright 2011 Cellphone-Mate, Inc. All rights reserved.
CM2500W Amplifier - Installation Manual This page intentionally left blank. 34 Copyright 2011 Cellphone-Mate, Inc. All rights reserved.
