User's Manual

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11
Troubleshooting
LED INDICATORS
LED
Position
LED Color LED
Condition
Indication
Left Red: Flashing The booster is receiving too strong of a signal which could cause the booster to
automatically turn o
When this happens: Relocate the EZ 4G to a window location where the signal is
weaker.
Left OR
Right
Red Flashing Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation.
Left OR
Right
Yellow Solid All bands are inactive. Light is o while band is active.
Right Yellow/Red Alternately
Flashing
Oscillation is detected.
When this happens: Increase the separation between the inside antenna and the EZ
4G.
Left AND
Right
Yellow/Red Alternately
Flashing
The level of oscillation being received by the EZ requires the booster to be shut o until
adequate separation between the booster and inside antenna is achieved.
IF YOU WANT TO IMPROVE COVERAGE
Find a location that receives a stronger signal and relocate the outside antenna to that location.
Increase the distance between the booster and inside antennas.
If using the inside desktop antenna, try upgrading to the optional inside panel antenna.