User's Manual
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com
11
Troubleshooting
LED INDICATORS
LED
Position
LED Color LED
Condition
Indication
Left Red: Flashing The booster is receiving too strong of a signal which could cause the booster to
automatically turn o
When this happens: Relocate the EZ 4G to a window location where the signal is
weaker.
Left OR
Right
Red Flashing Automatic Gain Control (AGC) is self-adjusting. This is part of normal operation.
Left OR
Right
Yellow Solid All bands are inactive. Light is o while band is active.
Right Yellow/Red Alternately
Flashing
Oscillation is detected.
When this happens: Increase the separation between the inside antenna and the EZ
4G.
Left AND
Right
Yellow/Red Alternately
Flashing
The level of oscillation being received by the EZ requires the booster to be shut o until
adequate separation between the booster and inside antenna is achieved.
IF YOU WANT TO IMPROVE COVERAGE
• Find a location that receives a stronger signal and relocate the outside antenna to that location.
• Increase the distance between the booster and inside antennas.
• If using the inside desktop antenna, try upgrading to the optional inside panel antenna.