User Guide

SureCall | www.surecall.com | 1-888-365-6283 | support@surecall.com
8
SpecicationsTroubleshooting
LED Indicators
Place a call in a location you have previously experienced poor signal and conrm that your phone
is receiving a boosted signal. Normal operation is indicated by Green LEDs (both ashing and solid).
In the event Red LEDs appear, antenna adjustments may be needed.
Color
Condition
Indication
Green Solid Indicates normal operation.
Green Flashing Normal operation. Indicates that Automatic Gain Control (AGC) is self-adjusting due to over-signal or antenna
proximity.
Red Flashing Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it has sufcient separation from
the inside antenna, as well as, any potentially interfering objects or antennas
Note that the booster case may become warm during operation. This is normal.
Troubleshooting
Problem Resolution
Signal booster has no
power
Verify that the Power LED is ON.
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at:
1-888-365-6283 or support@surecall.com
After completing
installation, signal has
not Improved
Verify that cable connections are tightly tted to the booster.
Try further separating the antennas.
Note: Bars are not always a reliable measure of signal. The best way to conrm signal coverage is the ability to
place and hold a call.