User's Manual
14
6.3 Installation in metal doors
The presence of a metal plate in a door can inuence the performance of the DualScan cat ap,
reducing the range of the microchip reader. This includes the following:
• Metal skin doors
• Security doors
• Metal garage doors
• UPVC coated metal doors
Please note that metal hinges, door handles etc. should not affect the performance of your
DualScan cat ap.
For most situations you will not notice anything, as the read range will still be sufcient for the
majority of microchips. However, if you experience intermittent operation or failure to open for
your cat, rst check for the presence of a metal plate in the door. Note that UPVC coated metal
doors often look the same as standard UPVC doors and you may need to look carefully where
the panel has been cut. If a metal plate is conrmed, follow the instructions below for improved
read range.
Improved installation in metal doors requires the mounting adaptor shown in Figure 12. For
details of where to purchase this adaptor see our website www.sureap.com.
1. Cut a circular hole in the door 212mm (8 3/8”) in diameter. Install the DualScan cat ap
in this circular hole according to the instructions in section 6.2. The circular hole removes
some metal in the vicinity of the reader antenna, which sits within the tunnel. The result will
be improved read range and more reliable performance.
2. If you still experience intermittent operation, increase the diameter of the hole from 212mm
(8 3/8”) to the maximum diameter of 260mm (10 1/4”) that can be accommodated with the
mounting adaptor. This will extend the read range further and should resolve any issues
with mounting in a metal door.
If you have followed the steps above and are still experiencing performance issues please
follow the steps in the troubleshooting section. If all other troubleshooting has been carried out
without nding the source of the problem please contact SureFlap customer service for further
assistance.