User's Manual

SurfControl RiskFilter - E-mail V5.2.4 Administrator’s Guide i
CONTENTS
Notices...............................................................................................................................................i
FINDING YOUR WAY AROUND ..................................................................................... 1
How RiskFilter works ......................................................................................................................... 2
Managing your messages with RiskFilter ............................................................................2
Load balancing with RiskFilter........................................................................................................... 4
Launching SurfControl RiskFilter....................................................................................................... 6
RiskFilter System Management Console ............................................................................ 6
RiskFilter Management Console (Administrator) ................................................................. 7
Before you start .................................................................................................................................8
SYSTEM SETTINGS .................................................................................................... 9
The System Settings tab ...................................................................................................................10
Terminology used ................................................................................................................10
What can be configured in the System Settings tab? .......................................................... 10
General..............................................................................................................................................11
Configuration .......................................................................................................................11
User Directories ...................................................................................................................13
Secure Proxy .......................................................................................................................22
Logs and Archives ...............................................................................................................24
Certificate ............................................................................................................................25
Receive Settings................................................................................................................................27
Connection Control ..............................................................................................................27
Directory Attack Control .......................................................................................................29
Relay Control ....................................................................................................................... 30
Recipient Validation .............................................................................................................33
Message Control .................................................................................................................34
Exception Control ................................................................................................................ 35
Black List .............................................................................................................................37
White List .............................................................................................................................39
Send Settings .................................................................................................................................... 41
Domain-Based Delivery .......................................................................................................41
Traffic Control ......................................................................................................................43
Advanced Delivery ...............................................................................................................43
User Management ............................................................................................................................. 45
Account Manager ................................................................................................................45
Personal E-mail Manager .................................................................................................... 48
End-user Control .................................................................................................................52
User Authentication .............................................................................................................53
License & Updates ............................................................................................................................55
Update Now .........................................................................................................................55
Scheduled Update ...............................................................................................................57
License Status .....................................................................................................................58
Update Server .....................................................................................................................59
License Server .....................................................................................................................60