User's Manual

ii Administrator’s Guide SurfControl RiskFilter - E-mail V5.2.4
Help ...................................................................................................................................................61
Admin Guide ........................................................................................................................61
Contact Support ...................................................................................................................61
Firstboot Wizard ..................................................................................................................62
Configuration Wizard ...........................................................................................................62
Key Points .........................................................................................................................................63
POLICY MANAGER ................................................................................................... 65
The Policy Manager tab.....................................................................................................................66
Terminology used ................................................................................................................66
What can be configured in the Policy Manager tab? ...........................................................66
Creating a Policy ...............................................................................................................................67
Step 1 - Defining users ........................................................................................................67
Step 2 - Defining the action ................................................................................................. 67
Step 3 - Defining the Rules ..................................................................................................68
Address Group ..................................................................................................................................69
Importing and exporting Lists .............................................................................................. 69
Deleting Address groups ..................................................................................................... 70
Queue Manager.................................................................................................................................71
Adding Queues ....................................................................................................................71
Dictionary Manager ...........................................................................................................................73
SurfControl Dictionaries .......................................................................................................73
Custom Dictionaries ............................................................................................................75
Importing dictionaries ..........................................................................................................76
Global Policy......................................................................................................................................79
Creating a new Sub-policy ...................................................................................................79
Editing a sub-policy ............................................................................................................. 81
Adding Filters to the policy ..................................................................................................81
Defining a filter ..................................................................................................................... 82
The Anti-Virus Agent Filter ..................................................................................................83
The Anti-Spam Agent Filters ...............................................................................................85
Internet Threat Database Filter ............................................................................................88
Standard Disclaimer ............................................................................................................89
General Content Filter .........................................................................................................91
advanced content filter ........................................................................................................92
Message Attachment Filter .................................................................................................. 96
Content Guardian ................................................................................................................98
Dictionary Threshold Filter ...................................................................................................100
Key Points .........................................................................................................................................103
REPORTS & LOGS ..................................................................................................... 105
The Reports and Logs tab ................................................................................................................. 106
Terminology used ................................................................................................................106
What can be configured in the Reports and Logs tab? ....................................................... 106
Dashboard ........................................................................................................................... 107
Master Report....................................................................................................................................108
Querying the Master Report ................................................................................................ 108
Message Report ................................................................................................................................ 110