User's Manual

SurfControl RiskFilter - E-mail V5.2.4 Administrator’s Guide 71
P OLICY M ANAGER
Queue Manager
3
QUEUE MANAGER
When a message triggers a filter it can be sent to a queue, where it can be stored until you are ready to
deal with it. Queue Manager enables you to manage the three supplied queues as well as any queue that
you create. The default queues are:
• Virus mail – This stores messages that have triggered the Anti-Virus filter.
• Junk mail – This stores messages that have triggered the Anti-Spam filter.
• Quarantine – This stores messages that need to isolated, but which haven’t triggered the Anti-Virus or
Anti-Spam filter.
These queues can be configured in the Queue Manager screen.
Figure 3 - 6 The Queue Manager screen
ADDING QUEUES
You can create your own custom queues where messages that have been stopped can be stored. You
could, for example, have separate queues for different virus engines or a queue for messages that need to
be stopped and checked before delivery. Queues are created in the Queue Manager Screen.
Figure 3 - 7 Creating a new Queue
After you have submitted your changes the new queue will appear in the Save to list box in the Actions if
Filter Triggered section.