User's Manual

SurveyMonkey User Manual
Page 64
EXAMPLE: If an email address is deleted from the Address Book, all that does is
removes that email from the Address Book. Any new collector lists created from that
Address Book will not contain that email. However, existing collector lists will still
contain the email. Therefore, if you want to remove an email from a recipient list or add
it to a list, you will need to remove (or add) that email from the actual recipient list in the
Email Invitation collector.
Additional Information: Syncing Address Book with Email Collector
The Address Book does not automatically update any new emails uploaded into an
Email Invitation collector itself. If you add emails "manually" into the provided manual
entry textbox, then those will not automatically upload into the Address Book (or vice
versa). If you want them stored in a specific list or if you want to create a new list that
will be used multiple times, you must also add them to the Address Book.
Once you create lists in this section, your address book will look like the following:
8. Tracking the Identity of Respondents
If you want to track the identity of your respondents, then this needs to be created
initially before you send out the survey. In order to track what survey response belongs
to which respondent, we offer three options:
1. Create an Email Invitation Collector and send the survey through our email
server.
2. Create unique IDs and customize the Web Link Collector link. Then send the
individual customized links through your own email client. Each link must be
emailed separately. For example: If you have 10 respondents to track, you will
customize 10 links and then email 10 separate messages.
3. Or create demographic type questions in the body of the survey.