Warranty

SURVIVE-A-STORM SHELTERS
LIMITED LIFETIME WARRANTY
This product has been manufactured and tested to the highest quality standards by Harbor
Enterprises, LLC (dba Survive-a-Storm Shelters). This Limited Warranty offered by
Harbor Enterprises, LLC covers defects in material or workmanship in new Survive-a-
Storm Shelter products. This warranty extends to the original purchaser only and is non-
transferable. Only consumers purchasing Survive-a-Storm Shelters products from
authorized Survive-a-Storm Shelter dealers retailers or resellers or through the Survive-a-
Storm website may obtain coverage under our limited warranties.
Survive-a-Storm Shelters warrants this product against defects in material or
workmanship as follows:
Survive-a-Storm Shelters will replace at no charge for parts only or, at its option, replace
any product or part of the product that proves defective because of improper
workmanship and/or material, under normal installation, use, service and maintenance. If
Survive-a-Storm Shelters is unable to provide a replacement and repair is not practical or
cannot be made in a timely fashion, Survive-a-Storm Shelters may elect to refund the
purchase price in exchange for the return of the product.
This warranty is in effect for the lifetime of the product from the documented date of
purchase as established by a written sales order or receipt. In order for this warranty to
remain in-force after the first anniversary of purchase, purchaser must within 30-days of
each anniversary of purchase, submit to manufacturer a minimum of five color
photographs showing the exterior of the door, the stairway(s) if an underground safe
room, the door hinges, the floor, and the sidewalls of the safe room. Purchaser should
take special care to photograph any damage to the safe room so that the manufacturer
may, at its sole and exclusive option, take steps to mitigate such damage.
Our warranty does not cover any problem that is caused by:
A. Conditions, malfunctions, or damage not resulting from defects in materials or
workmanship.
B. Conditions, malfunctions, or damage resulting from normal wear and tear, improper
installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.

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