Multi-Zone Cooking and Refrigeration Model No. SV301 Suvie Kitchen Robot User Manual This product is intended for HOUSEHOLD USE ONLY Ver. 122021-1 www.suvie.
IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of burns, electric shock, fire, or injury to persons when using your Suvie, be sure to follow the basic safety precautions in this section. When using electrical appliances, ALWAYS follow basic safety precautions including all of the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Read all instructions. Do not touch hot surfaces directly; use handles or knobs.
FCC (Federal Communications Commission) Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Safety Symbols These safety alert symbols can be found throughout the guide, alerting you to potential hazards. It’s important to comply with these directives to avoid possible injury or death. DANGER Indicates a hazardous situation which you must prevent to avoid death or injury. WARNING Indicates a hazardous situation which you should prevent to avoid possible death or injury. CAUTION Indicates a hazardous situation which you must prevent to avoid injury.
Before Using Your Suvie DANGER Do not operate Suvie if the cord or plug becomes damaged, if the appliance malfunctions, or if the Suvie is dropped or damaged in any manner. Contact Suvie immediately for examination, repair, or electrical or mechanical adjustment. WARNING • ONLY place Suvie on a clean, even open counter to help prevent it from slipping.
• Remove all pans carefully to prevent contents from spilling or splashing. • Do not reach inside the appliance. Avoid loose clothing or jewelry when removing pans from Suvie. CAUTION • Damaged accessories may cause injury. If any Suvie accessories are damaged during food preparation, discard food. Contact help@suvie.com for a replacement accessory. • Never add more water to the reservoir during a cook. • Do not modify your Suvie or any accessories.
Welcome to BEFORE OPERATING THIS PRODUCT, IT IS IMPORTANT TO READ, UNDERSTAND, AND FOLLOW THESE INSTRUCTIONS. PLEASE SAVE THIS BOOKLET FOR FUTURE REFERENCE. Model No.
Contents of this Manual IMPORTANT SAFETY INSTRUCTIONS..................................................................................1 FCC (FEDERAL COMMUNICATIONS COMMISSION)............................................................2 SAFETY SYMBOLS.................................................................................................................3 HOW TO CONTACT SUVIE......................................................................................................
When Your Meal Will Finish...........................................................................................24 Monitor the Status of Your Suvie..................................................................................24 WHEN COOKING IS COMPLETE..........................................................................................24 SUVIE CONTROL PANEL AND FEATURES..........................................................................25 CLEANUP AND MAINTENANCE..........................
Technical Data Certification Marks UL Listed Heating System 1,400 W power consumption with protection against overheating Power 110-120 VAC 50/60Hz Maximum power consumption 1,400W (110V / 15A) Detachable power cord, 48 inches in length Dimensions Height: 14 inches Width: 13 inches Depth: 20 inches Weight 58 pounds Suvie Pan Volume 2.35 L × 2 Pans Control Panel 3.5” Color LCD Screen, Resolution 480 x 320 with push-button rotary dial 9 Model No.
Getting To Know Your New Personal Chef The Suvie appliance uses water with two zones of temperature control to independently cook your ingredients. Please be aware that some cooking functions require the reservoir to be filled with water prior to cooking. Suvie will prompt you to fill the reservoir when needed.
Countertop Placement Always leave a drip loop to prevent water from dripping onto the outlet or plug in case of a spill. Always use a GFCI (Ground Fault Circuit Interrupt) outlet. Leave Suvie upright for 24 hours prior to refrigerating or scheduling to allow coolant to settle. WARNING • A child or adult can tip the appliance causing serious injury or death. An anti-tip bracket should be installed at the back of the appliance and attached to the wall behind it for extra stability and protection.
CAUTION • Remove all packing materials and accessories. Examine your Suvie for any damage such as dents or broken components. • To prevent personal injury, use caution when moving the appliance. Always move the appliance with two people. • Use caution when opening & closing the door to avoid pinching fingers. • Always ensure the drip tray is in place before operating the unit. Check each time you use the appliance that the drip tray is empty. Use caution when emptying the drip tray to avoid spilling water.
A. A short power supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. B. Grounded extension cords may be used if care is exercised in their use. Be sure to maintain a drip loop in the extension cord at all times. C.
A list of detectable Wi-Fi networks will appear. Rotate the dial to select the network Suvie will use to connect to the Internet. Press the control knob to make your selection. Date and time will then be set automatically. You may adjust the time zone, and there is an option for daylight savings. Enter your password by rotating the dial and pressing on each character. Once all settings have been confirmed, Suvie will download updates automatically, and then will reboot.
Filling the Water Reservoir Water Level & Placement ONLY FILL RESERVOIR WHEN PROMPTED ON DISPLAY Not all cooking functions require the the water reservoir to be filled prior to use. Do not fill above the max fill line indicated on the side of the reservoir. WE RECOMMEND ONLY USING DISTILLED WATER FOR OPTIMAL PERFORMANCE. The water in the unit is used for refrigeration as well as for some cooking functions.
Refrigeration Information Suvie uses a water-based cooling method (refrigerant type R513a) similar to that of your household refrigerator to keep your ingredients cold until they are ready to be cooked. Suvie is designed to keep your food under 41°F as per FDA safe storage guidelines. For best refrigeration performance, please make sure to follow our counter-top placement guidelines on page 11.
How Suvie Calculates Cook Time Enter Time & Temperature Settings Cooking frozen proteins? No need to thaw, simply select “frozen” once prompted on the display while setting up your meal. Suvie will automatically adjust the cook settings to acount for your frozen proteins. If cooking using the Rapid Cook function, be sure to load only frozen ingredients. Suvie will automatically thaw your food when using this function. The Time & Temperature chart can also be found online at: mycook.suvie.
How It Works Simple Preparation Steps for Multi-Zone Cooking Your Suvie can make between 1-12 servings depending on which cook function is used. Please follow the instructions below to begin cooking. Be aware that certain functions are limited in each zone, based on which cooking method is used. Please review the instructions and function chart below. CAUTION Never overfill or use any ingredients that extend beyond the capacity of the pans.
STEP 3: CHOOSE YOUR TOP ZONE FUNCTION Select Botton Zone Sous Vide Steam Slow Cook Reheat Proof If you are using our Suvie Meal service, Suvie will automatically detect the appropriate cooking function after the meal card has been scanned. If you are cooking using your own ingredients, choose a top-zone cooking function from the list of available options. Please be aware that the top-zone functions available are limited based on the function used in the bottom-zone.
STEP 6: SCHEDULE YOUR MEAL OR COOK NOW Lastly, choose: schedule, refrigerate, or cook now. Schedule: This function allows you to enter the time you’d like your meal to be completed. When using the schedule function, Suvie will automatically refrigerate your ingredients until it begins cooking to complete your meal at the time entered. Refrigerate: This function will refrigerate your ingredients until you initiate the cook process, either on the mobile app or the unit itself.
Cooking Zone Function Capabilities Both the top and bottom cooking zone can perform all cooking functions, however some may not be used in combination with another. Please reference the chart below for zonefunction combinations. NOTICE When selecting the sous vide or slow cook function in both zones, these zones must cook at the same temperature. Cooking From Frozen Suvie can automatically thaw frozen ingredients prior to cooking, so there is no need to defrost your meal beforehand.
Cook Settings for Suvie Meals Every Suvie Meal comes in Suvie packaging that tells your Suvie appliance how, when, and for how long to cook the meal. The Tap Zone Your meal card contains a NFC chip allowing Suvie to easily auto-detect each recipe and cooking instructions. Simply hold the logo on the meal card to the logo on the Suvie, located above the control dial. Once successful, you will hear a beep sound, and the display will indicate the recipe selected.
Modifying Cook Settings or Cancelling Your Meal Easily Make Changes to Your Meal or Cancel It Entirely After your Suvie begins cooking, you can adjust the cook settings within 10 minutes of starting the cook. If your Suvie is still refrigerating, you can adjust the settings anytime. To make changes, turn the control dial and select the “Modify” button, then make your changes and select “Update”.
Suvie Automatically Updates the Mobile App Whether you are using Suvie Meals or your own ingredients and recipes, Suvie relays the programming information to your Suvie mobile app for easy remote control by phone or tablet — you can easily specify the meal completion time you want, and Suvie will take care of the rest. Download the Suvie mobile app now.
Suvie Control Panel and Features This is the standby screen with the current date and time. The appliance’s Wi-Fi connection is also indicated here. Rotate the dial to move among menu items, then press the dial to make your selection. When prompted on the display, fill the water reservoir with distilled water to between the max and min fill lines. Please be aware that the water may bubble while cooking, which is perfectly normal during operation.
Troubleshooting NOTICE WARNING Be sure to follow applicable federal, local, and state regulations for the proper disposal of this appliance, which contains refrigerant and requies special handling. To avoid injury, do not attempt to disassemble the device. Why is my water reservoir bubbling when cooking? When your Suvie is cooking, water inside the appliance and reservoir will bubble causing various sounds to occur. This is completely normal and expected behavior.
