Instruction Manual

TROUBLESHOOTING

I keep getting false alerts from the Alert Sensor

• The Alert Sensor uses passive infrared to detect changes in temperature so check

that there are no shifting heat sources in the view of the sensor. This includes the

obvious things, such as moving pets or people, but also things such as a moving

shadow on a hot day or bushes which can absorb a lot of heat and trigger motion

alerts as they sway in the wind. Sometimes reected infrared heat from the sun is

also enough to trigger the Alert Sensor.

• Avoid placing the Alert Sensor in a location where sunlight will shine directly on the

PIR detector. Direct sunlight may cause false alarms and may also cause damage

to the PIR detector.

• If you’re using the system in an environment with a high level of radio ‘noise’ (that

is, somewhere with multiple wireless devices in use) then these interfering signals

might be interpreted by the system as alarm signals. This should, however, be a

very rare occurrence.

• Batteries could be running low which can cause the Alert Sensor to behave

erratically. The Alert Sensor's LED indicator will start blinking continuously when the

batteries need replacing. See the "Battery Installation — Alert Sensor" section for

instructions.

I am getting too many alerts from the Alert Sensor

• Try repositioning the Alert Sensor so it doesn’t face the street or bush. By changing

the Alert Sensor's angle even slightly, it can help reduce unwanted alerts triggered

by passing objects.

• Ensure the Alert Sensor is mounted in areas that are not exposed to unfavorable

environmental conditions including, but not limited to, excessive vibration and wind.

• Put the Indoor Alarm Receiver on silent temporarily if you're working (for example,

gardening) in the vicinity of the Alert Sensor and don't want it to continually go off.

See the "Muting the Indoor Alarm Receiver" section for instructions.

The Indoor Alarm Receiver is sounding for no reason

• There might be interference from other similar alarm receiver devices operating

nearby. Try resetting the Indoor Alarm Receiver - see the "Resetting the Indoor

Alarm Receiver" section for instructions.

• Batteries could be running low which can cause the Indoor Alarm Receiver to

behave erratically. Try installing fresh batteries, see the "Battery Installation —

Indoor Alarm Receiver" section for instructions.

The Indoor Alarm Receiver doesn't sound when the Alert Sensor is triggered

• Ensure the Sensor/Doorbell channel associated with the Alert Sensor has not been

muted. See the "Muting the Indoor Alarm Receiver" section for details.