Security Made Smarter PRO-SERIES HD Professional HD Security System INSTRUCTION MANUAL
Important Information FCC Verification FCC Regulation (for USA): Prohibition against eavesdropping This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Contents Important Information ����������������������������������������������������������������������������� 2 Record: Schedule ����������������������������������������������������������������������������������� 26 Contents ��������������������������������������������������������������������������������������������������� 3 Record: Advanced ����������������������������������������������������������������������������������� 27 Menu ��������������������������������������������������������������������
Contents Configuration: Network - NTP ��������������������������������������������������������������� 48 Helpdesk & Technical Support �������������������������������������������������������������� 72 Configuration: Network - Email ������������������������������������������������������������ 49 Configuration: Network - NAT ��������������������������������������������������������������� 50 Configuration: Network - More Settings ����������������������������������������������� 51 Configuration: Live View
Menu The Menu is where you control the various actions and options that are available on your DVR. You can also access previously recorded video for playback and to export to a storage device such as a USB flash drive. To maintain system integrity, a firmware upgrade can be performed when available and ac- 26-02-2016 Fri 09:30:15 26-02-2016 Fri 09:30:15 cess to the Shutdown menu to restart or safely turn off your DVR.
Menu Layout To access the Menu, right-click the mouse then select “Menu”. Hover the mouse cursor over each button to display a description. To exit the Menu click “Exit” or right-click the mouse. To shutdown or reboot your DVR, or simply log out of the current user account, click the “Shutdown” button. To ensure the integrity of your data and recordings, always select “Shutdown” when powering off your DVR. Playback: Click this to access all normal and event recordings.
Camera Configuration The camera configuration options are 26-02-2016 Fri 09:30:15 available in the “Record” and “Camera” menus that are accessible from Camera 01 the Menu. You can change the resolution and bitrate as well as image settings for brightness, contrast and saturation.
Record: Parameters - Record The Parameters function allows you to change the resolution and bitrate for each camera connected. By default the recording resolution is automatically selected to fit in with the capabilities of the provided cameras. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Back” button to go back to the Menu. Camera: Select a camera that you would like to edit.
Record: Parameters - Substream The Substream menu gives you control on how video is streamed to your mobile device or computer using the SwannView Plus app and Windows software. You can change the resolution and bitrate if you’re having issues streaming live video from your DVR. Camera: Select a camera that you would like to edit. Stream Type: By default “Video” is selected. Select “Video & Audio” if you have an audio source connected to your DVR’s audio input.
Camera: OSD ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. 26-02-2016 Fri 09:30:15 Camera 01 Camera: Select a camera that you would like to edit. Camera Name: Enter a name for the camera you’ve selected. It can be up to 32 characters in length. Display Name: Click the checkbox if you don’t want the camera name displayed. Click again to enable. ·· Click the “Back” button to go back to the Menu. pear on-screen.
Camera: Image You can adjust the various settings available to help fine-tune the camera’s overall image quality. At night, images that you see from the camera may have increased noise. By tweaking these settings, you can eliminate noise and increase image clarity. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. 26-02-2016 Fri 09:30:15 Camera: Select a camera that you would like to edit.
Camera: Motion Whether you’re waiting for an expected event, hoping you don’t spot an unwelcome visitor, or just curious about what happens when you’re not around, your DVR has been configured to record video and to alert you when motion is detected. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras.
Motion Detection Tips Motion Detection is an essential part of your security system and is the main method used to detect when someone is in your home. When motion has been detected, a signal is sent to your DVR that alerts you to a potential threat in your home. It does this in several ways such as activating its internal buzzer, sending an email and sending an alert to your mobile device or computer. You can also trigger the other cameras to start recording. Placement of the cameras Bedroom Backdoor 1.
Camera: Privacy Mask This function can be used to obscure all or part of your image for privacy (up to four masks per camera). You can also use this to minimize false triggers when motion is detected. Areas obscured by a mask won’t be shown live or recorded. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. 26-02-2016 Fri 09:30:15 Camera 01 ·· Click the “Back” button to go back to the Menu.
Camera: Video Tampering Any security system can be vulnerable to attack or image failure. This function can be used in scenarios where someone may cover up the camera’s field of view or if they are attempting to disable or tamper with the video signal. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. 26-02-2016 Fri 09:30:15 Camera: Select a camera that you would like to edit.
Camera: Video Loss If your DVR doesn’t receive an active video signal from one or more cameras, this is regarded as a potential alarm event. When a video input has no incoming signal, a “NO VIDEO” message will appear on-screen. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. 26-02-2016 Fri 09:30:15 Camera 01 ·· Click the “Back” button to go back to the Menu. Camera: Select a camera that you would like to edit.
Camera: Video Quality Diagnostics Video Quality Diagnostics enables your DVR to alert you if the camera has a blurred image, if there is abnormal brightness in the image or if there is an unwanted tint in the image due to the lighting and white balance of the camera (known as Color Cast). ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. 26-02-2016 Fri 09:30:15 Camera: Select a camera that you would like to edit.
Camera: VCA - Line Crossing Detection VCA (Video Content Analysis) provides you with much greater control on how your DVR detects motion. By drawing a detection line, you can apply a rule on which direction your DVR detects motion. You can also define specific areas for Intrusion Detection. ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. 26-02-2016 Fri 09:30:15 Camera 01 Camera: Select a camera that you would like to edit.
Camera: VCA - Line Crossing Detection (cont.) 26-02-2016 Fri 9:30:15 1 26-02-2016 Fri 09:30:15 2 A B Camera 01 Camera 01 You can select a different rule for each detection line, giving you flexibility on how motion is detected. 1. Draw Line: The pen tool is used to draw a detection line. Click this button then using the mouse, click once at the start point then click again at the end point. A detection line will be drawn between the two points.
Camera: VCA - Intrusion Detection Intrusion Detection can be used to define specific areas that you want to monitor for motion. For example, a rule can be defined so that your DVR will alert you if one or more objects have stayed within the intrusion region for a particular time. ·· Don’t forget to click “Apply” to save settings. 26-02-2016 Fri 09:30:15 Camera: Select a camera that you would like to edit. VCA can be applied to a single camera only. Type: Select “Intrusion Detection”.
Camera: VCA - Intrusion Detection (cont.) 26-02-2016 Fri 9:30:15 26-02-2016 Fri 09:30:15 1 2 Camera 01 Camera 01 Up to four intrusion regions can be drawn at any size, giving you flexibility on how motion is detected. 1. Draw Quadrilateral: A quadrilateral is a polygon with four sides and four corners (basically a square shape). Click this button then using the mouse, you need to create four points to draw an intrusion region (it can be drawn at any size within the image).
Camera: PTZ 08-07-2016 Fri 09:30:15 Camera 01 To configure PTZ devices, consult your camera’s manual then match those settings here. If you have a compatible PTZ camera connected to your DVR, use the PTZ controls to move the camera as well as the ability to zoom into an object and to control the level of focus (if available). You can create multiple preset positions, which can be recalled to focus the camera’s view to a different position within the image.
Camera: PTZ - Creating a Preset 08-07-2016 Fri 09:30:15 3 2 Camera 01 1 1. Use the PTZ controls to move the camera to the desired focal position. The zoom and focus controls can also be used. You can use the speed control to determine how fast or slow the camera will move. 2. Each preset position must be assigned a different number. Click the “Preset” dialogue box as illustrated, input a number then click “Enter”. You may want to make note which preset position is assigned to each number.
Camera: PTZ - Creating a Patrol 2 3 4 08-07-2016 Fri 09:30:15 1 Camera 01 When creating multiple patrol groups (group 1 is the default), click the “Patrol” dialogue box and change accordingly. Up to 4 different patrol groups can be created. 1. Click the “Set” button to create a patrol. 2. Select a preset position that you would like to add to the patrol. The preset position will determine the order at which the camera will cycle through the patrol. 3.
Recording Configuration The recording configuration options are available in the “Record” menu that is accessible from the Menu. From here you can access and change the default recording schedule (presented as a 24 hour 7 days a week grid and is color coded) for each camera connected as well as enabling a schedule when holidays are taken.
Record: Schedule By default, a Motion schedule has been enabled for each camera connected, however you change the schedule to suit your needs. The schedule is presented as a 24-hour 7 days a week grid and is color coded to represent the event type. ·· Don’t forget to click “Apply” to save settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Back” button to go back to the Menu. Camera: Select a camera that you would like to edit.
Record: Advanced ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. 1080P Lite Mode: This option changes the camera’s resolution from 1920 x 1080 to 960 x 1080. It effectively halves the horizontal resolution. This means your DVR will record for much longer before it will overwrite the oldest video files on the hard drive. Overwrite: This option allows your DVR to overwrite the oldest video files on the hard drive when recording.
Record: Holiday There are times when you don’t want your DVR to record using its regular schedule. Perhaps you require it to record more, or less, or at different times. This function allows you to define periods of time where your DVR will employ an alternative recording schedule. Holiday schedules (up to 32) can be created by date, week or by the month. When creating multiple schedules, the holiday period with the highest priority must be created first. 1. Edit: Click this to begin. 2.
Manual: Record If you need to override the recording schedule in place, you can use this function for each camera connected. The green “ON” button indicates that each camera has a recording schedule enabled. The red “OFF” button indicates that each camera has no recording schedule enabled and the yellow “ON” button indicates that each camera is recording manually. Click the button next to each camera to change the recording status. Continuous: Your DVR will constantly record for any given period.
Playback 13-04-2016 Wed 11:32:39 This function gives you the ability to search and play previously recorded videos that are stored on your DVR’s hard drive or if you have copied important events to a USB flash drive. Camera 01 You have the choice of selecting from a number of different playback modes such as Normal, Event, Tag, Smart 13-04-2016 Wed 09:15:11 and Sub-periods. When playing videos, you can add tags to help you identify people or objects and you can then do a search on those tags.
Playback: Normal Normal mode gives you the ability to play video from one or more camera(s) on a given day. The blue segments located on the timeline (underneath the video) indicate a normal recording and the red segments indicate an event recording. Select from one or more camera(s) that you would like to display for playback. 13-04-2016 Wed 11:32:39 The colored dates indicate video that is recorded on those particular days. Click the “Play” button or double-click a date to play.
Playback: Event Event mode gives you the ability to search for video footage that has one or more events over a set period of time. For example, from October to November with a start and end time of your choice. Select from one or more camera(s) that you would like to search on. Select a start time & date and end time & date then click the “Search” button. Your DVR will start searching and will then display videos fitting your search criteria. Double-click a file to play.
Playback: Tag Tag mode isolates events based on the Tag information that has been applied to a particular video. In both Normal and Event modes, you can apply Tags to what is happening on-screen. For example, each time a particular person appears within the video, you can add a Tag to make it easier to search and find videos with that person. Select from one or more camera(s) that you would like to search on.
Playback: Smart Smart mode allows you to define a specific area of the video which then makes it easier to find what you are searching for. For example, you may have movement on the left-hand side of a room, but you want to see what is happening on the right-hand side. Define an area where required then search to play video based on the defined area. Select from one or more camera(s) that you would like to display for playback.
Playback: Smart (cont.) 1 2 13-04-2016 Wed 10:36:33 13-04-2016 Wed 10:36:33 Camera 01 1. There are four detection types available – Draw Line, Draw Quadrilateral, Draw Rectangle (Motion Detection) and Full Screen (Motion Detection). Click “Clear All” to remove the current defined area. Select the desired detection type then create the area that you want to define for Smart mode. Camera 01 13-04-2016 Wed 10:36:33 2. In the above right example, Draw Rectangle (Motion Detection) has been selected.
Playback: Sub-periods Sub-periods allows you to play multiple motion events simultaneously from a single channel. Up to 16 playback screens can be enabled. With event recordings, playback is divided on the number of events that have occurred. For normal recordings, the video is divided evenly depending on the playback mode that has been selected. 13-04-2016 Wed 08:43:05 13-04-2016 Wed 11:23:29 Camera 01 08-07-2016 Fri 14:02:49 Camera 01 13-04-2016 Wed 16:42:31 10 Camera 01 1 2 3 4 5 6 7 1.
Playback: External File 13-04-2016 Wed 08:43:39 Camera 01 1 To play videos that you have saved to a USB storage device (you can use the Export function - see page 38), click “External File” in the drop down menu then insert your USB flash drive to the USB port (rear or front depending on your model). If your DVR doesn’t detect the flash drive, click the “Refresh” button. After a short moment, a list of videos will appear.
Export The Export function gives you the ability to save important events to a USB flash drive. As the Overwrite option is enabled by default, it’s important to copy these important events before they are overwritten. You can play these video files either on your DVR or your computer.
Export: Normal 13-04-2016 Wed 09:14:55 Camera 01 Video files fitting your search criteria will be displayed. A thumbnail is visible displaying the video’s first frame. Analog: Click this to select all cameras or select one or more cameras to search on. 3. Click the checkbox to select files that you want to export. Record Type: Select the type of video that you would like to export or leave the default selection. 5. Click the “Export” button, select a save location then click “Export” again.
Export: Event 13-04-2016 Wed 09:14:55 Camera 01 Video files fitting your search criteria will be displayed. A thumbnail is visible displaying the video’s first frame. Major Type: Select either “Motion” or “VCA” for the event type. 2. Select a file then use the play controls to play a video. Start Time: Select your start date & time. 3. Click the checkbox to select files that you want to export. End Time: Select your end date & time. 4. Insert your USB flash drive to the USB port.
Configuration The options available give you complete control on how your DVR is configured and how it operates. Some of the options such as Resolution, Time Zone, Email, Daylight Saving and password creation are configured during the Setup Wizard. For experienced network users, your DVR provides options that can be configured to suit your particular requirements.
Configuration: General - General ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. Language: Select a language you would like the system menus and alerts to be displayed in. Multiple languages are available. Enable Wizard: Your DVR will automatically run the Setup Wizard when it is turned on (the Setup Wizard itself contains the option to disable it). VGA/HDMI Resolution: Select a resolution that is suitable for your TV.
Configuration: General - DST Settings ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. The DST (Daylight Saving Time) function allows you to select the amount of time that Daylight Saving has increased by in your time zone. Enable DST: Click the checkbox to enable. From/To: Set when Daylight Saving starts and ends. For example, 2 a.m. on the first Sunday of a particular month.
Configuration: General - More Settings ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. Device Name: The name that your DVR considers to be its own and what it will use to register an IP address with your router. You can change this to something more relevant or leave the default name. Device No.: The device number of your DVR. We recommend that you leave the default setting.
Configuration: Network - General Network configuration is not required when using SwannLink P2P for local or remote access. All that is required is a connection to your router. Most of the settings here are recommended for advanced users only. NIC Type: Your DVR has the ability to connect to your network at various speeds and can adjust itself accordingly. ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu.
Configuration: Network - PPPOE ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. PPPOE is an advanced protocol that allows your DVR to be directly connected to the Internet via a DSL modem. This is an option for advanced users only. Username: Enter the username for your DSL account provider. Password: Enter the password for your DSL account provider.
Configuration: Network - DDNS Prior to developing our SwannLink P2P technology, our SwannDNS service was used to connect to your DVR remotely. This service is still active and we recommend creating an account as a means of backup. ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. For now, ignore the “DDNS is disabled” message that appears. This will change when your DVR has confirmed your account details. Go to (www.swanndvr.
Configuration: Network - NTP ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. The NTP (Network Time Protocol) function allows your DVR to automatically sync its clock with a time server. This gives it the ability to constantly have an accurate time setting (your DVR will periodically sync time automatically). Obviously this is very important for a security system and is enabled by default.
Configuration: Network - Email ·· Don’t forget to click “Apply” to save settings. We recommend that you create a new email account that is dedicated to your DVR. Both Gmail (gmail.com) and Outlook (outlook. com) are supported. Select your preferred provider, go to the relevant website to create an account then input those details here. ·· Click the “Back” button to go back to the Menu. Email Server Authentication: Click “Enable” to input your email details. to send email alerts to.
Configuration: Network - NAT ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. In most circumstances there is no need to change the settings here. The following is for advanced users only. or your mobile service provider is blocking access, we recommend to change this to 5554. Do not change this if everything is working. Enable UPnP: Click the checkbox to enable. Server Port: This is the internal port that your DVR will use to send information through.
Configuration: Network - More Settings ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. The Alarm Host IP, Alarm Host Port and Multicast IP functions are not compatible with this DVR. Any changes to the Server Port, HTTP Port and RTSP Port on the previous tab will be reflected here.
Configuration: Live View - General ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu. Video Output Interface: This option cannot be changed. Event Output: All events will display on your DVR’s VGA or HDMI output. Live View Mode: This function allows you to change how the cameras are displayed on-screen in Live View mode. Selecting 2 x 2 will display four cameras on-screen, selecting 3 x 3 will display eight cameras onscreen and so on.
Configuration: Live View - View 2 ·· Don’t forget to click “Apply” to save settings. 1 ·· Click the “Back” button to go back to the Menu. 3 This function allows you to change the display order of each camera connected in Live View mode. 4 5 page numbers displayed will change depending on which Live View mode you have selected. 1. Select an available viewing window. 2. Double-click one of the cameras available. That camera will be placed in the viewing window that you selected. 3.
Configuration: Exceptions Whenever there is an event or if your DVR displays abnormal behaviour, you can be alerted to in multiple ways such as receiving an email, receiving an alert via the SwannView Plus Windows software and activating its internal buzzer. Enable Event Hint: When an event occurs, a message will appear onscreen. Click the checkbox if you wish to disable on-screen messages. Event Hint Settings: You can select which event messages will appear on-screen.
Configuration: User We recommend enabling password protection as your login has access to all aspects of your DVR’s operation. 1. Click “Edit” to change the password. Input your old password, enable “Change Password” and then input your new password. Click “OK” to save. 2. If you have multiple user accounts that you have created, click “Delete” to remove them. 3. Click the “Add” button to create additional user accounts. You can create multiple admin accounts or guest accounts.
System Maintenance System Maintenance gives you an overview of the various settings and options that have been selected for your DVR to function. Each action that your DVR performs as well as events detected are logged, which you can search, view and export. You can also install a firmware upgrade when available, format the hard drive and perform a factory reset in case of error.
System Maintenance: System Info In most circumstances, the information here and in the subsequent tabs will not be needed for general use of your DVR, however one of our Swann Technical Support staff may ask you to access this if you call for assistance. ·· Click the “Back” button to go back to the Menu.
System Maintenance: Log Information Each action that your DVR performs as well as events detected are logged. These log files can be searched, viewed and copied to a USB flash drive for safe keeping. 1. Select the search conditions to refine your search including the start & end time, Major Type and Minor Type. ·· Click the “Back” button to go back to the Menu. 2. Click the “Search” button to start searching the log files. 3. The matched log files will be displayed.
System Maintenance: Import/Export This function gives you the option to import or export your current configuration settings. This comes in handy as it will save you time configuring your DVR after performing a factory reset. Exporting your configuration settings 1. Insert your USB flash drive to the USB port. 2. Select a save location then click “Export”. 3. Click “OK” to finish and right-click to exit. Importing your configuration settings 1. Insert your USB storage device to the USB port. 2.
System Maintenance: Upgrade When new firmware is released, you can use this function to install the upgrade. 1. Insert your USB flash drive to the USB port. 2. Select the location of the file then click “Upgrade”. Your DVR will restart when finished. FTP: We don’t recommend using this option in case your DVR is disconnected from your network during the upgrade. ·· Click the “Back” button to go back to the Menu.
System Maintenance: Default This function allows you to factory reset your DVR in case of error. There are two options available: Restore Defaults: This option will reset all settings that have been changed. Factory Defaults: This option will perform a factory reset. All settings will go back to their default settings and information such as password and email settings will be removed. Your DVR will restart after pressing the “OK” button. ·· Click the “Back” button to go back to the Menu.
System Maintenance: Net Detect This function allows you to check network traffic and to obtain real-time information from your DVR such as sending and receiving, network detection and network status. In most circumstances, the information here and in the subsequent tabs will not be needed for general use of your DVR, however one of our Swann Technical Support staff may ask you to access this if you call for assistance. ·· Click the “Back” button to go back to the Menu.
System Maintenance: HDD Detect This function displays technical information of the hard drive installed as well as the ability to detect bad sectors (a bad sector is simply a cluster of storage space that appears to be defective). ·· Don’t forget to click “Apply” to save settings. ·· Click the “Back” button to go back to the Menu.
HDD: General This function allows you to initialize the hard drive inside your DVR. Initializing will erase any data that is on there. You also have the option of adding a NAS (network attached storage) device that your DVR can use to record to. Add: Create a folder on your NAS device to save to. Select “NAS”, input the IP address of your NAS device then click the “Search” button. If your NAS device uses the iSCSI protocol select “IP SAN”. Select the folder that you created then click “OK” to continue.
HDD: Advanced This function allows you to configure a quota on the hard drive for each camera connected. You can allocate more hard drive space to cameras monitoring a high traffic area and decrease space to cameras monitoring less frequented areas. Mode: The default selection is “Quota”. Select “Group” if you have multiple hard drives installed. You can then instruct your DVR on which drive each camera can record to. Camera: Select the camera you want to change.
Manual: Video Quality Diagnostics Diagnose: If you have Video Quality Diagnostics enabled on one or more cameras, click this button to display the diagnostic result and diagnostic time for each camera selected. ·· Click the “Back” button to go back to the Menu.
Glossary 3D-Noise Filter: Is an enhanced form of digital noise reduction. The advancement in technology enables noise to be filtered even more effectively from the image, even in low light conditions. 50Hz: Is the mains frequency used in the UK, Australia and most European countries. 60Hz: Is the mains frequency used in the United States, Canada and some Latin American countries.
Glossary DHCP (Dynamic Host Configuration Protocol): Uses an appropriate server or router to enable dynamic assignment of an IP address to a device connected to the network. while maintaining image quality. H.264+ is an innovative encoding technology aimed at surveillance video. Display Resolution: Is the number of pixels supported by your TV or VGA monitor or the output signal of a viewing device, e.g. your DVR. 1920 x 1080 resolution will give you the best display quality.
Glossary Menu: Is where you control the various actions and options that are available on your DVR. Post-record: Instructs your DVR to record for a set period of time after an event has occurred. Motion Detection: Is the main method used by your DVR to detect motion and is an essential part of your security system. It does this by comparing one frame of video with the next. A certain amount of difference between these two frames is interpreted as motion.
Glossary SMTP Server: This is the address of the server used for SMTP. Usually in the form of a web address (e.g. smtp.gmail.com). Software: A set of instructions that runs on a computing device. Internet Explorer and Swannview Plus for Windows are examples of software. SSID: Is the technical term for a wireless network name. When you setup a wireless network, you give it a name to distinguish it from other networks in your neighbourhood. SSL: Secure Socket Layer. A secure method for connecting to servers.
Warranty Information USA Australia United Kingdom Swann Communications USA Inc. 12636 Clark Street Swann Communications Unit 13, 331 Ingles Street Swann Communications LTD. Stag Gates House 63/64 The Avenue Santa Fe Springs CA 90670 USA Port Melbourne Vic 3207 Australia SO171XS United Kingdom Warranty Terms & Conditions Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase date.
Helpdesk & Technical Support Technical Support E-mail: tech@swann.com Technical Support Website: support.swann.