SWANN SECURITY APP USER MANUAL for ANDROID English 1
Contents Getting Started Installing the Swann Security App 5 Creating your Swann Security Account 6 Pairing the Device 8 Pairing the Device - CCTV System 9 Pairing the Device - Alert Indoor Camera Pairing the Device - Security Tracker Camera Pairing the Device - Security Pan Tilt Camera Pairing the Device - Spotlight Outdoor Camera Pairing the Device - Wi-Fi Floodlight Security Camera 11 16 21 26 31 About the App Interface Navigation Bar 37 Live View Tab - CCTV System 38 Live V
Device Settings CCTV System - Settings Overview Alert Indoor Camera - Settings Overview Alert Indoor Camera - Camera Settings Alert Indoor Camera - Motion Settings Security Tracker Camera - Settings Overview Security Tracker Camera - Camera Settings Security Tracker Camera - Motion Settings Security Pan Tilt Camera - Settings Overview Security Pan Tilt Camera - Camera Settings Security Pan Tilt Camera - Motion Settings Security Pan Tilt Camera - Pan & Tilt Settings Spotlight Outdoor Camera
Getting Started
Installing the Swann Security App Search and download the latest version of the Swann Security app using the Google Play store app on your phone. Swann Security After the Swann Security app is installed on your phone, the Swann Security app icon appears on the Home or Apps screen. To open the Swann Security app, tap the app icon.
Creating your Swann Security Account Open the Swann Security app and tap Not yet registered? Register. Enter your first and last names, then tap . This helps us verify your identity if you contact us for assistance with your account or device. If Location (GPS) is turned on for your phone, your approximate address is automatically set based on your phone's current location. Enter your device location (if GPS is off) or make any changes to the auto-populated address fields if necessary, then tap .
Creating your Swann Security Account Enter your email address, desired password (between 8 - 32 characters), and confirm the password. This will be the email address and password you use to sign into the Swann Security app. Read the Terms of Service and Privacy Policy (link on the bottom of the screen), select the checkbox to agree to the Terms of Service, and then tap Register to create your account.
Pairing the Device If this is your first time pairing a Swann device, tap the Pair Device button. If you are pairing a second or subsequent Swann device, open the Menu , and then tap Pair Device. 8 For specific instructions on how to pair your Swann device: • To pair the CCTV system such as the DVR or NVR, go to page 9. • To pair the Alert Indoor Camera, go to page 11. • To pair the Security Tracker Camera, go to page 16. • To pair the Security Pan Tilt Camera, go to page 21.
Pairing the Device - CCTV System Before you start the pairing process, make sure your CCTV system is powered and connected to the internet modem/router. Tap the Start button to proceed. Scan the CCTV system's QR code. The QR code's location is generally found on the top of the device.
Pairing the Device - CCTV System Tap Save at the top of the screen. The app will establish a connection with your CCTV system and register it to your Swann Security account. Enter the password of your CCTV system which is the same password you use to unlock the CCTV system's main menu locally. This is normally the password that you created when setting up your DVR or NVR for the first time using the integrated Startup Wizard. NOTE Toggle to make sure that you have entered the password correctly.
Pairing the Device - Alert Indoor Camera Before you start the pairing process, make sure your camera is powered. If you need information on how to power your camera, refer to the quick start guide that came with it. Scan the camera's QR code. The QR code's location is generally found under the base of the camera, as shown below. ID:990a1af6da5a S/N:89052081900001 At this point, you should check that your phone is connected to a 2.4GHz Wi-Fi network and you have the Wi-Fi network password handy.
Pairing the Device - Alert Indoor Camera Tap the Start button to continue. Enter a name for your camera and then tap the Next button.
Pairing the Device - Alert Indoor Camera Enter and confirm your Wi-Fi network password, and then tap the Next button. The Wi-Fi network name field is auto-filled with the Wi-Fi network that your phone is currently using. Your camera will join this Wi-Fi network by default. NOTE • Make sure the home Wi-Fi network your camera will be joining is a 2.4GHz network.
Pairing the Device - Alert Indoor Camera Check if the LED indicator on your camera is blinking blue slowly as shown. If so, your camera is already in pairing mode (i.e., the camera's hotspot is activated temporarily) and ready to pair. Tap the Next button. Tap the Start button to allow the app to automatically connect to the camera's hotspot (e.g., Swann-SWIFI-xxxxxx) and pair your camera to your home Wi-Fi as well as link to your Swann Security account.
Pairing the Device - Alert Indoor Camera Once the pairing process is complete, tap the Done button. Your camera will be displayed on the Live View tab. NOTE • Depending on the internet connection, it may take a few moments for your camera's live video to start streaming. • To learn about the Live View tab, see "Live View Tab - Wi-Fi Cameras" on page 40. • As the camera completes initialization for the first time, you will get notifications that the device has been restarted and the device is online.
Pairing the Device - Security Tracker Camera Before you start the pairing process, make sure your camera is powered. If you need information on how to power your camera, refer to the quick start guide that came with it. Scan the camera's QR code. The QR code's location is generally found under the base of the camera, as shown below. At this point, you should check that your phone is connected to a 2.4GHz Wi-Fi network and you have the Wi-Fi network password handy.
Pairing the Device - Security Tracker Camera Tap the Start button to continue. Enter a name for your camera and then tap the Next button.
Pairing the Device - Security Tracker Camera Enter and confirm your Wi-Fi network password, and then tap the Next button. The Wi-Fi network name field is auto-filled with the Wi-Fi network that your phone is currently using. Your camera will join this Wi-Fi network by default. NOTE • Make sure the home Wi-Fi network your camera will be joining is a 2.4GHz network.
Pairing the Device - Security Tracker Camera Check if the LED indicator on your camera is blinking blue slowly as shown. If so, your camera is already in pairing mode (i.e., the camera's hotspot is activated temporarily) and ready to pair. Tap the Next button. Tap the Start button to allow the app to automatically connect to the camera's hotspot (e.g., Swann-SWIFI-xxxxxx) and pair your camera to your home Wi-Fi as well as link to your Swann Security account.
Pairing the Device - Security Tracker Camera Once the pairing process is complete, tap the Done button. Your camera will be displayed on the Live View tab. NOTE • Depending on the internet connection, it may take a few moments for your camera's live video to start streaming. • To learn about the Live View tab, see "Live View Tab - Wi-Fi Cameras" on page 40.
Pairing the Device - Security Pan Tilt Camera Before you start the pairing process, make sure your camera is powered and contains a microSD card in the microSD card slot. If you need information on how to install your camera, refer to the quick start guide that came with it. Scan the camera's QR code. The QR code's location is generally found under the base of the camera, as shown below. At this point, you should check that your phone is connected to a 2.
Pairing the Device - Security Pan Tilt Camera Tap the Start button to continue. Enter a name for your camera and then tap the Next button.
Pairing the Device - Security Pan Tilt Camera Enter and confirm your Wi-Fi network password, and then tap the Next button. The Wi-Fi network name field is auto-filled with the Wi-Fi network that your phone is currently using. Your camera will join this Wi-Fi network by default. NOTE • Make sure the home Wi-Fi network your camera will be joining is a 2.4GHz network.
Pairing the Device - Security Pan Tilt Camera Check if the LED indicator on your camera is blinking blue slowly as shown. If so, your camera is already in pairing mode (i.e., the camera's hotspot is activated temporarily) and ready to pair. Tap the Next button. Tap the Start button to allow the app to automatically connect to the camera's hotspot (e.g., Swann-SWIFI-xxxxxx) and pair your camera to your home Wi-Fi as well as link to your Swann Security account.
Pairing the Device - Security Pan Tilt Camera Once the pairing process is complete, tap the Done button. Your camera will be displayed on the Live View tab. NOTE • Depending on the internet connection, it may take a few moments for your camera's live video to start streaming. • To learn about the Live View tab, see "Live View Tab - Wi-Fi Cameras" on page 40.
Pairing the Device - Spotlight Outdoor Camera Before you start the pairing process, make sure your camera is powered. If you need information on how to power your camera, refer to the quick start guide that came with it. ID:990a1af6da5a At this point, you should check that your phone is connected to a 2.4GHz Wi-Fi network and you have the Wi-Fi network password handy.
Pairing the Device - Spotlight Outdoor Camera Tap the Start button to continue. Enter a name for your camera and then tap the Next button.
Pairing the Device - Spotlight Outdoor Camera Enter and confirm your Wi-Fi network password, and then tap the Next button. The Wi-Fi network name field is auto-filled with the Wi-Fi network that your phone is currently using. Your camera will join this Wi-Fi network by default. NOTE • Make sure the home Wi-Fi network your camera will be joining is a 2.4GHz network.
Pairing the Device - Spotlight Outdoor Camera Check if the LED indicator on your camera is blinking blue slowly as shown. If so, your camera is already in pairing mode (i.e., the camera's hotspot is activated temporarily) and ready to pair. Tap the Next button. Tap the Start button to allow the app to automatically connect to the camera's hotspot (e.g., Swann-SWIFI-xxxxxx) and pair your camera to your home Wi-Fi as well as link to your Swann Security account.
Pairing the Device - Spotlight Outdoor Camera Once the pairing process is complete, tap the Done button. Your camera will be displayed on the Live View tab. NOTE • Depending on the internet connection, it may take a few moments for your camera's live video to start streaming. • To learn about the Live View tab, see "Live View Tab - Wi-Fi Cameras" on page 40.
Pairing the Device - Wi-Fi Floodlight Security Camera Before you start the pairing process, make sure your camera is powered. If you need information on how to power your camera, refer to the quick start guide that came with it. Scan the camera's QR code. The QR code's location is generally found on the back of the camera, as shown below. At this point, you should check that your phone is connected to a 2.4GHz Wi-Fi network and you have the Wi-Fi network password handy.
Pairing the Device - Wi-Fi Floodlight Security Camera Tap the Start button to continue. Enter a name for your camera and then tap the Next button.
Pairing the Device - Wi-Fi Floodlight Security Camera Enter and confirm your Wi-Fi network password, and then tap the Next button. The Wi-Fi network name field is auto-filled with the Wi-Fi network that your phone is currently using. Your camera will join this Wi-Fi network by default. NOTE • Make sure the home Wi-Fi network your camera will be joining is a 2.4GHz network.
Pairing the Device - Wi-Fi Floodlight Security Camera Check if the LED indicator on your camera is blinking blue slowly as shown. If so, your camera is already in pairing mode (i.e., the camera's hotspot is activated temporarily) and ready to pair. Tap the Next button. Tap the Start button to allow the app to automatically connect to the camera's hotspot (e.g., Swann-SWIFI-xxxxxx) and pair your camera to your home Wi-Fi as well as link to your Swann Security account.
Pairing the Device - Wi-Fi Floodlight Security Camera Once the pairing process is complete, tap the Done button. Your camera will be displayed on the Live View tab. NOTE • Depending on the internet connection, it may take a few moments for your camera's live video to start streaming. • To learn about the Live View tab, see "Live View Tab - Wi-Fi Cameras" on page 40.
About the App Interface
Navigation Bar 1 2 3 4 1 Tap to access the Notifications screen where you can view and manage device notifications from Swann Security. For more information, see "Notifications Tab" on page 48. 2 Tap to access the video activity timeline where you can search and review motion and sound detection event clips that have been recorded by your devices. For more information, see "Playback Tab" on page 47. 3 Tap to access the Live View screen where you can view live video from your devices.
Live View Tab - CCTV System 1 2 3 4 5 1 Open the menu where you can edit your account profile, pair a new device, download the app manual, and more. See "Menu" on page 49. 2 Toggle the layout of camera (channel) tiles in the viewing area between list and two-column grid views. 3 If the camera has the spotlight feature, tap the Bulb icon to turn on or off the camera's spotlight. 4 The camera (channel) name. 5 The viewing area. • Scroll up or down to see more camera (channel) tiles.
Single Camera View Mode - CCTV System 1 2 3 4 5 6 7 8 9 1 2 3 4 5 Return to the Live View tab camera dashboard. The video window. Swipe left or right to display live video from the previous or next camera channel. • You can turn your phone sideways for landscape view (fullscreen). • You can zoom in or out on the video. Use two fingers to pinch and spread out to zoom in on an area, and pinch back to zoom out. Tap to take a snapshot with the camera.
Live View Tab - Wi-Fi Cameras 2 1 3 4 1 5 Open the menu where you can edit your account profile, pair another device, download the app manual, and more. See "Menu" on page 49. Note: If a red dot appears on the menu icon, it tells you the number of unread device notifications in the Notifications tab. For more information, see "Notifications Tab" on page 48. 2 3 4 5 Toggle the layout of camera tiles in the viewing area between list and two-column grid views.
Single Camera View Mode - Alert Indoor Camera 1 2 3 4 5 6 7 8 1 Return to the Live View tab camera dashboard. 1 2 Displays the Wi-Fi signal strength of the camera. 3 4 5 6 7 8 The video window. Swipe left or right to display live video from the previous or next camera, if available. • You can zoom in or out on the video. Use two fingers to pinch and spread out to zoom in on an area, and pinch back to zoom out.
Single Camera View Mode - Security Tracker Camera 1 2 3 4 5 6 7 8 9 10 1 Return to the Live View tab camera dashboard. 1 2 Displays the Wi-Fi signal strength of the camera. 3 4 5 6 7 8 9 10 The video window. Swipe left or right to display live video from the previous or next camera, if available. In Dual view, the top window shows the panoramic (180°) wide angle camera stream and the bottom window shows the zoom camera stream which will track and focus on the movements of the detected person.
Single Camera View Mode - Security Pan Tilt Camera 1 2 3 4 5 6 7 8 9 1 Return to the Live View tab camera dashboard. 1 2 Displays the Wi-Fi signal strength of the camera. 3 4 5 6 7 8 9 The video window. Swipe left or right to display live video from the previous or next camera, if available. • You can turn your phone sideways to view the video window in landscape (fullscreen) mode. • You can zoom in or out on the video.
Single Camera View Mode - Security Pan Tilt Camera: Pan & Tilt Control Panel 1 3 2 7 6 5 4 1 Tap to turn on privacy mode. When the camera is in privacy mode, the icon will be highlighted. To use privacy mode, you must first define the camera's privacy mode position in Camera Settings > Pan & Tilt Settings > Camera Postion > Privacy Mode Settings. Tap again to turn privacy mode off. The camera will return to the position it was at before privacy mode was turned on.
Single Camera View Mode - Spotlight Outdoor Camera 1 2 3 4 5 6 7 8 9 1 Return to the Live View tab camera dashboard. 1 2 Displays the Wi-Fi signal strength of the camera. 3 4 5 The video window. Swipe left or right to display live video from the previous or next camera, if available. • You can zoom in or out on the video. Use two fingers to pinch and spread out to zoom in on an area, and pinch back to zoom out.
Single Camera View Mode - Wi-Fi Floodlight Security Camera 1 2 3 4 5 6 7 8 9 1 Return to the Live View tab camera dashboard. 1 2 Displays the Wi-Fi signal strength of the camera. 3 4 5 The video window. Swipe left or right to display live video from the previous or next camera, if available. • You can zoom in or out on the video. Use two fingers to pinch and spread out to zoom in on an area, and pinch back to zoom out.
Playback Tab 2 1 3 5 4 1 Tap the left or right arrow to view the previous or following day or month's timeline of events for all of the devices that are currently online. 2 Tap to filter the timeline by "Device", "Event type", and "Time At Camera Location" so you can easily find specific events that you want to review by showing a smaller subset of events. 3 4 5 The timeline shows all of your cameras' event history, with the most recent event of the day at the top.
Notifications Tab 1 2 3 1 Tap to display the menu option to clear all device notifications in the Notifications area below. 2 Tap on the Notification Status toggle to turn on or off push notifications from Swann Security.
Menu 1 2 3 4 5 6 7 8 9 1 Update your profile name, account password, and location. See "Profile" on page 50. 2 View and manage various settings for your devices. 3 Pair a new Swann device to your Swann Security account or re-pair an existing Swann device (to update the Wi-Fi information). 4 View, share, and delete video clips that were captured manually during live view. See "Viewing and Managing Manual Recordings" on page 77. 5 View and manage device notifications from Swann Security.
Profile 1 2 3 4 1 Tap the Edit button to update your name. 2 Tap the Edit button to change your Swann Security account login password. 3 Tap the Edit button to change your address. 4 button to delete your Swann Security account. A confirmation link will be sent Swipe left and tap the Bin to your registered email address. Open the link to confirm that you want to permanently delete your account.
Device Settings
CCTV System - Settings Overview 1 2 3 4 5 1 The current name of your CCTV system. Tap 2 The current connection state of your CCTV system. 3 4 to change it. Scroll up or down the Channels area to view more camera channels associated with your CCTV system. Tap the Edit button of the corresponding camera channel to change its name. If you rename the camera channel in the app, it will also be automatically reflected on your CCTV system.
Alert Indoor Camera - Settings Overview 1 2 3 4 5 6 1 The current name of your camera. Tap 2 The current connection state of your camera. 2 3 2 4 2 5 6 to change it. The current timezone (GMT format) of your camera. The date and time stamp of camera recordings will be based on the timezone you've selected. If this information is wrong, tap to update it. You can sync the camera to your phone's timezone. The Wi-Fi signal strength of the camera.
Alert Indoor Camera - Settings Overview 7 8 9 10 11 12 13 7 Adjust the camera's settings such as the video stream quality, image flip, image mirror, microphone volume, and speaker volume. See "Alert Indoor Camera - Camera Settings" on page 55. 8 Adjust the camera's detection settings such as the motion detection sensitivity and the siren duration. See "Alert Indoor Camera - Motion Settings" on page 56.
Alert Indoor Camera - Camera Settings 8 1 2 3 4 5 6 7 1 Select the quality of the camera's live video stream. If live video takes a long time to load or stutters during streaming, this may be caused by a slow or unstable internet connection —try using the Low (SD) setting which may help improve loading times and provide smoother video performance as less internet bandwidth is used to stream live video.
Alert Indoor Camera - Motion Settings 5 1 3 2 4 1 2 3 4 5 Select the motion sensitivity level to optimize motion detection recordings for your home environment. Higher sensitivity settings will increase the distance at which motion events can be detected. Use lower settings to reduce detection range and minimize unwanted recordings. Selecting Off turns off motion detection completely. Receive person detection alerts when the camera detects the presence of a person in the motion event.
Security Tracker Camera - Settings Overview 1 2 3 4 5 6 1 The current name of your camera. Tap 2 The current connection state of your camera. 2 3 2 4 2 5 6 to change it. The current timezone (GMT format) of your camera. The date and time stamp of camera recordings will be based on the timezone you've selected. If this information is wrong, tap to update it. You can sync the camera to your phone's timezone. The Wi-Fi signal strength of the camera.
Security Tracker Camera - Settings Overview 7 8 9 10 11 12 13 7 Adjust the camera's settings such as the video stream quality, image flip, image mirror, microphone volume, and speaker volume. See "Security Tracker Camera - Camera Settings" on page 59. 8 Adjust the camera's detection settings such as the motion detection sensitivity and the siren duration. See "Security Tracker Camera - Motion Settings" on page 60. 9 Access the event clips stored on the camera’s microSD memory card.
Security Tracker Camera - Camera Settings 8 1 2 3 4 5 6 7 1 Select the quality of the camera's live video stream. If live video takes a long time to load or stutters during streaming, this may be caused by a slow or unstable internet connection —try using the Low (SD) setting which may help improve loading times and provide smoother video performance as less internet bandwidth is used to stream live video.
Security Tracker Camera - Motion Settings 1 2 3 1 2 3 4 Select the motion sensitivity level to optimize motion detection recordings for your home environment. Higher sensitivity settings will increase the distance at which motion events can be detected. Use lower settings to reduce detection range and minimize unwanted recordings. Selecting Off turns off motion detection completely. Lets you enable or disable the camera's Auto Tracking feature.
Security Pan Tilt Camera - Settings Overview 1 2 3 4 5 6 1 The current name of your camera. Tap 2 The current connection state of your camera. 2 3 2 4 2 5 6 to change it. The current timezone (GMT format) of your camera. The date and time stamp of camera recordings will be based on the timezone you've selected. If this information is wrong, tap to update it. You can sync the camera to your phone's timezone. The Wi-Fi signal strength of the camera.
Security Pan Tilt Camera - Settings Overview 7 8 9 10 11 12 13 14 7 Adjust the camera's settings such as the video stream quality, image flip, image mirror, microphone volume, and speaker volume. See "Security Pan Tilt Camera - Camera Settings" on page 63. 8 Adjust the camera's detection settings such as the motion detection sensitivity and the siren duration. See "Security Pan Tilt Camera - Motion Settings" on page 64.
Security Pan Tilt Camera - Camera Settings 8 1 2 3 4 5 6 7 1 Select the quality of the camera's live video stream. If live video from your camera takes a long time (e.g., more than a minute) to load or stutters during streaming, this may be caused by a slow or unstable internet connection —try using the Low (SD) setting which may help improve loading times and provide smoother video performance as less internet bandwidth is required to stream live video.
Security Pan Tilt Camera - Motion Settings 5 1 2 3 1 2 3 4 5 4 Select the motion sensitivity level to optimize motion detection recordings for your home environment. Higher sensitivity settings will increase the distance at which motion events can be detected. Use lower settings to reduce detection range and minimize unwanted recordings. Selecting Off turns off motion detection completely. Receive person detection alerts when the camera detects the presence of a person in the motion event.
Security Pan Tilt Camera - Pan & Tilt Settings 6 1 2 3 4 5 1 2 2 3 2 4 2 5 6 Lets you turn on or off privacy mode on the camera. You can quickly point the camera somewhere else, for example, towards the wall or ceiling, when privacy is temporarily required. Note: Privacy mode can also be turned on or off via the camera's single live view mode screen. Lets you reset the current position of the camera to the default starting (home) center position. You can set the camera's privacy mode position.
Spotlight Outdoor Camera - Settings Overview 1 2 3 4 5 6 1 The current name of your camera. Tap 2 The current connection state of your camera. 2 3 2 4 2 5 6 to change the name. The current timezone (GMT format) of your camera. The date and time stamp of camera recordings will be based on the timezone you've selected. If this information is wrong, tap to update it. You can sync the camera to your phone's timezone. The Wi-Fi signal strength of the camera.
Spotlight Outdoor Camera - Settings Overview 7 8 9 10 11 12 13 7 Adjust the camera's settings such as the video stream quality, image flip, image mirror, microphone volume, and speaker volume. See "Spotlight Outdoor Camera - Camera Settings" on page 68. 8 Adjust the camera's detection settings such as the motion detection sensitivity and the spotlight duration. See "Spotlight Outdoor Camera - Motion Settings" on page 69.
Spotlight Outdoor Camera - Camera Settings 8 1 2 3 4 5 6 7 1 Select the quality of the camera's live video stream. If live video takes a long time to load or stutters during streaming, this may be caused by a slow or unstable internet connection —try using the Low (SD) setting which may help improve loading times and provide smoother video performance as less internet bandwidth is used to stream live video.
Spotlight Outdoor Camera - Motion Settings 3 1 2 1 2 3 Select the motion sensitivity level to optimize motion detection recordings for your home environment. Higher sensitivity settings will increase the distance at which motion events can be detected. Use lower settings to reduce detection range and minimize unwanted recordings. Selecting Off turns off motion detection completely. Receive person detection alerts when the camera detects the presence of a person in the motion event.
Spotlight Outdoor Camera - Motion Settings 6 4 5 4 5 6 Select how long the camera's spotlights will stay on when motion or sound is detected during night time. Note: The camera's built-in night detection sensor, which reads the ambient light levels, will automatically keep the spotlights off during daytime to conserve electricity and make them last longer. During the day, you can manually turn on the spotlights using the bulb icon that is available on the single camera live view mode.
Wi-Fi Floodlight Security Camera - Settings Overview 1 2 3 4 5 6 1 The current name of your camera. Tap 2 The current connection state of your camera. 2 3 2 4 2 5 6 to change it. The current timezone (GMT format) of your camera. The date and time stamp of camera recordings will be based on the timezone you've selected. If this information is wrong, tap to update it. You can sync the camera to your phone's timezone. The Wi-Fi signal strength of the camera.
Wi-Fi Floodlight Security Camera - Settings Overview 7 8 9 10 11 12 13 7 Adjust the camera's settings such as the video stream quality, image flip, image mirror, microphone volume, and speaker volume. See "Wi-Fi Floodlight Security Camera - Camera Settings" on page 73. 8 Adjust the camera's detection settings such as the motion detection sensitivity and the floodlight brightness and duration. See "Wi-Fi Floodlight Security Camera - Motion Settings" on page 74.
Wi-Fi Floodlight Security Camera - Camera Settings 8 1 2 3 4 5 6 7 1 Select the quality of the camera's live video stream. If live video from your camera takes a long time (e.g., more than a minute) to load or stutters during streaming, this may be caused by a slow or unstable internet connection —try using the Low (SD) setting which may help improve loading times and provide smoother video performance as less internet bandwidth is required to stream live video.
Wi-Fi Floodlight Security Camera - Motion Settings 3 1 2 1 2 3 Select the motion sensitivity level to optimize motion detection recordings for your home environment. Higher sensitivity settings will increase the distance at which motion events can be detected. Use lower settings to reduce detection range and minimize unwanted recordings. Selecting Off turns off motion detection completely. Receive person detection alerts when the camera detects the presence of a person in the motion event.
Wi-Fi Floodlight Security Camera - Motion Settings 7 4 5 6 4 5 6 7 Select how long the camera's floodlights will stay on when motion or sound is detected during night time. Note: The camera's built-in night detection sensor, which reads the ambient light levels, will automatically keep the floodlights off during daytime to conserve electricity and make them last longer.
Appendix
Viewing and Managing Manual Recordings From the Recordings (Menu > Recordings) screen, select your device. Note: Only devices that contain clips which you manually captured via the camera's live view are shown. To view a recording, tap on the video thumbnail. To manage your recordings, tap Edit. Tap to deselect all recordings. Tap on a video thumbnail to select the recording. A red border surrounds the video thumbnail of the selected recording.
Factory Resetting the Camera Factory resetting your camera is usually only necessary for troubleshooting. It isn’t something to do lightly as it will format the internal memory/microSD card (i.e., erase all locally stored clips), wipe the current Wi-Fi pairing information, and return all of the camera settings to the original factory defaults. Note: Factory resetting your camera does not remove (unlink) it from your Swann Security account.
Factory Resetting the Camera B If the camera is not currently connected to Wi-Fi 1. Locate the Reset button (see below) on the camera. Make sure the camera is plugged into power. Alert Indoor Camera Security Pan Tilt Camera Spotlight Outdoor Camera 2. Security Tracker Camera Wi-Fi Floodlight Security Camera Press and hold the Reset button for 20 seconds until the blue LED indicator on the camera turns off. The camera will reset to factory defaults and restart automatically.
Changing the Camera's Wi-Fi Network You can easily change the Wi-Fi network that your camera is using, if your home has multiple Wi-Fi access points or if you have installed a new router. To change the Wi-Fi network, follow the steps described in section A if the camera is currently connected to Wi-Fi or section B if the camera is not currently connected to Wi-Fi. A If the camera is currently connected to Wi-Fi 1. From the app, go to the camera's Settings > WiFi SSID. 2.
FAQs - General I have forgotten my Swann Security account password. How do I reset it? Tap the “Forgot Password” link on the Sign In screen of the Swann Security app and submit the email address that you used to create your account. You'll shortly receive an email with instructions on how to reset your account password. Can I access my devices with another phone? Yes. Just install the Swann Security app on your other phone and sign in using the same Swann Security account credentials.
FAQs - Alert Indoor, Spotlight Outdoor & Floodlight Cameras I cannot connect the camera to my Wi-Fi network • Make sure the Wi-Fi network that you want the camera to join is not an unencrypted (open) network or 5GHz band network. • Test your Wi-Fi network with other devices such as smart TV to make sure it is operating properly.
FAQs - Alert Indoor, Spotlight Outdoor & Floodlight Cameras Can my camera still record events if my internet connection goes down? Your camera continues to detect and record events locally to its internal memory even if your home Wi-Fi network or internet is having issues, as long as your camera is not powered off. Once your camera comes back online, it will attempt to upload any event clips that were recorded during the downtime to your cloud storage which you can later view from the Playback tab.
FAQs - Security Pan Tilt Camera / Security Tracker Camera I cannot connect the camera to my Wi-Fi network • Make sure the Wi-Fi network that you want the camera to join is not an unencrypted (open) network or 5GHz band network. • Test your Wi-Fi network with other devices such as smart TV to make sure it is operating properly.
FAQs - Security Pan Tilt Camera / Security Tracker Camera Why has my camera stopped recording events to the microSD card? If you’ve recently removed your microSD card from the camera (for example, to copy files to your computer) and then re-inserted the card, the camera might not have recognized and mounted the microSD card properly. Try restarting your camera. From the app, go the camera’s Settings > Admin and tap Reboot.
The content in this manual is for information purposes only and is subject to change without notice. While every effort is made to ensure that this manual is accurate and complete at the time of publication, no liability is assumed for any errors and omissions that may have occurred. For the latest version of this user manual, please visit: www.swann.com Google, Android, and Google Play are trademarks of Google Inc. © 2020 Swann Communications Swann Security Application Version: 1.8.
