Security Made Smarter PLATINUM DIGITAL HD Professional HD Security System INSTRUCTION MANUAL
Important Information FCC Verification FCC Regulation (for USA): Prohibition against eavesdropping This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Password Recovery Front Yard CH1 18/01/2018 12:30:15 PM Back Yard CH2 18/01/2018 12:30:15 PM Forgotten your password? Please do the following: 1. Right-click the mouse on the Live View screen to display the Menu Bar then click “Main Menu”. 2. At the password login screen click “Forgot Password” then click “Yes”. PIR Staircase CH3 18/01/2018 12:30:15 PM PIR Side Gate CH4 18/01/2018 12:30:15 PM 3.
Contents Important Information ������������������������������������������������������������������������������������������ 2 Controlling your PTZ Camera ���������������������������������������������������������������������������� 41 Password Recovery ����������������������������������������������������������������������������������������������� 3 Creating a Preset ������������������������������������������������������������������������������������������������� 42 Live View ��������������������������
Contents Playback Interface ����������������������������������������������������������������������������������������������� 66 System Status ������������������������������������������������������������������������������������������������������95 Search: Events (copy motion events to a USB drive) �������������������������������������� 68 Search: Log ���������������������������������������������������������������������������������������������������������� 96 Search: QuickShot (copy snapshots to a USB
Live View Front Yard CH1 09/05/2017 04:30:15 PM Back Yard CH2 09/05/2017 04:30:15 PM Live View is the default display mode for your NVR. Each camera connected will be displayed on-screen. You can check PIR Staircase CH3 09/05/2017 04:30:15 PM PIR Side Gate CH4 the status or operation of your NVR and cameras using the icons and Menu Bar on the Live View screen. Right-click the mouse to access the Menu Bar.
Live View Mode Live View mode is the default display for your NVR. Each camera connected will be displayed (multiple view modes available). You can check the operation of your NVR by using the status icons on the Live View screen. The date and time as well as the name for each camera is also displayed.
Live View Icons & Controls Menu Bar 1. Click this to open the Main Menu. 2. Lock your NVR to prevent access to the Main Menu when “Menu Timeouts” is turned off. 3. Four camera view. 4. Nine camera view (this will display eight cameras). 5. Click this to select from one of the multi-screen viewing modes available. 6. Click this to change from Mainstream to Substream when viewing the cameras in Live View mode. Click again to change to Mainstream. 7.
Main Menu The “Main Menu” is where you control the various actions and options that are available on your NVR. You can also access previously recorded video for playback and to copy to a storage device such as a USB flash drive. To maintain system integrity, a firmware upgrade can be performed when available and access to the “Shutdown” menu to restart or safely turn off your NVR.
Menu Layout The various functions and options available, are categorised on the lefthand side of the Menu. Clicking each category will reveal a number of tabs or sub-categories that can be changed from their default setting. To exit or access the previous menu, rightclick the mouse. Please note: The “Analytics” function in the Main Menu, is only visible if one or more 4K cameras are connected to your NVR. Click for contents Save changes that have been made or restore default settings.
Camera Configuration The camera configuration options are available in the “Display”, “Record”, “Alarm” and “Device” menus that are accessible from the Main Menu. You can change the resolution, bitrate, OSD (on-screen display) position as well as image settings for hue, brightness, contrast and saturation. Your NVR has controls for detecting motion, allowing you to define specific areas to alert you to a potential threat in and around your home.
Display: Live ·· Don’t forget to click “Save” to apply settings. The configuration options available allow you to name each camera relevant to where it has been installed as well as the ability to adjust image settings such as brightness and contrast. You can also change how the date and time format are displayed in Live View mode. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. time format selected for the NVR itself).
Display: Live ·· Don’t forget to click “Save” to apply settings. ·· Click the “Close” button to exit the Main Menu. →→ Bright: This changes how light the image appears to be. →→ Contrast: This increases the difference between the blackest black and the whitest white in the image. →→ Saturation: This alters how much color is displayed in the image. Use the slider to adjust each setting. Click the “Default” button to reset all settings. When finished, click the “Save” button then click “Close” to exit.
Display: Image Control The functions available enable you to control the appearance and characteristics of the image shown from each camera. Each function can be adjusted to obtain the best possible image quality, providing you the flexibility to install the camera in the most challenging of lighting situations. Channel: Select a camera that you would like to edit.
Display: Image Control ·· Don’t forget to click “Save” to apply settings. ·· Click the “Close” button to exit the Main Menu. Front Yard →→ BLC (Back Light Compensation) Level: If “Back Light” has been enabled, you will see this option available. Click the drop down menu to select the level of back light compensation that you would like to apply. Some experimentation is recommended to select the best settings.
Display: Image Control ·· Don’t forget to click “Save” to apply settings. ·· Click the “Close” button to exit the Main Menu. Front Yard White Balance: This function adjusts for lighting in order to make white objects appear white in photos. One of the indicators for an improper white balance setting are dark colors which appear faded, shifted, or a completely different color altogether.
Display: Privacy Zone This function can be used to obscure all or part of your image for privacy (up to four privacy masks can be created per camera). You can also use this to minimize false triggers when motion is detected. Areas obscured by a mask won’t be shown live or recorded. ·· Don’t forget to click “Save” to apply settings. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. Mask Area: To create a mask, click the drop down menu to enable.
Creating a Privacy Mask Front Yard 18/01/2018 12:30:15 PM 1 Click and hold here to reposition the mask to the desired location. 2 Click and hold here to resize the mask to the desired size. 1. Depending on the number of masks that you want to create, each mask will be numbered. To reposition the mask, click and hold the mask number then move the mask to the desired location. 2. To resize the mask, click and hold the bottom right corner of the mask then resize to the desired size.
Record: Mainstream (4K Camera) ·· Don’t forget to click “Save” to apply settings. The functions available allow you to change the resolution, frame rate and bitrate for each camera connected. By default the recording resolution, frame rate and bitrate are automatically selected to fit in with the capabilities of the provided cameras, however you can change them if required. Channel: Select a camera that you would like to edit.
Record: Mainstream (4K Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Which method should I choose? Scene complexity can vary significantly over several hours of recorded video, and the bitrate you select for recording will have an effect on image quality, bandwidth consumption, and hard drive storage.
Record: Mainstream (4K Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Decreasing this will consume less bandwidth when streaming. Audio: By default, your NVR will record audio using the camera’s built-in microphone. If this is not required, click the checkbox to disable.
Record: Mainstream (5MP Camera) ·· Don’t forget to click “Save” to apply settings. The functions available allow you to change the resolution, frame rate and bitrate for each camera connected. By default the recording resolution, frame rate and bitrate are automatically selected to fit in with the capabilities of the provided cameras, however you can change them if required. Channel: Select a camera that you would like to edit.
Record: Mainstream (5MP Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Which method should I choose? Scene complexity can vary significantly over several hours of recorded video, and the bitrate you select for recording will have an effect on image quality, bandwidth consumption, and hard drive storage.
Record: Mainstream (5MP Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Decreasing this will consume less bandwidth when streaming. Audio: By default, your NVR will record audio using the camera’s built-in microphone. If this is not required, click the checkbox to disable.
Record: Substream (4K Camera) ·· Don’t forget to click “Save” to apply settings. The functions available allow you to control how video is streamed to your mobile device and computer using the HomeSafe View app and software. You can also click “Stream switch” to change to Substream in Live View mode. You can change the resolution, frame rate, bitrate control and bitrate if you’re having issues streaming live video from your NVR. Channel: Select a camera that you would like to edit.
Record: Substream (4K Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Bitrate: The amount of data that your NVR will use to stream video to your mobile device. For cameras that monitor medium to high traffic areas, increase the bitrate to add more detail to the camera’s image, but just be aware this will increase the bandwidth required.
Record: Substream (5MP Camera) ·· Don’t forget to click “Save” to apply settings. The functions available allow you to control how video is streamed to your mobile device and computer using the HomeSafe View app and software. You can also click “Stream switch” to change to Substream in Live View mode. You can change the resolution, frame rate, bitrate control and bitrate if you’re having issues streaming live video from your NVR. Channel: Select a camera that you would like to edit.
Record: Substream (5MP Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Bitrate: The amount of data that your NVR will use to stream video to your mobile device. For cameras that monitor medium to high traffic areas, increase the bitrate to add more detail to the camera’s image, but just be aware this will increase the bandwidth required.
Record: Mobilestream (4K Camera) ·· Don’t forget to click “Save” to apply settings. Mobilestream is the default control method used to stream video to your mobile device and computer using the HomeSafe View app and software. You can change the resolution, frame rate, bitrate control and bitrate if you’re having issues streaming live video from your NVR. Channel: Select a camera that you would like to edit.
Record: Mobilestream (4K Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. Bitrate Mode: You have the choice of selecting a predefined or user-defined bitrate. For most instances, the default selection will be suitable. Bitrate: The amount of data that your NVR will use to stream video to your mobile device.
Alarm: Motion ·· Don’t forget to click “Save” to apply settings. When motion has been detected by one or more cameras, your NVR will alert you to a potential threat at your home. It does this by sending you an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/ or sending push notifications via the HomeSafe View app. Channel: Select a camera that you would like to edit.
Alarm: Motion ·· Don’t forget to click “Save” to apply settings. ·· Click the “Close” button to exit the Main Menu. Send Email: Click the checkbox to enable your NVR to send an email alert when motion has been detected. Full Screen: Click the checkbox if you would like to view the camera full screen in Live View mode when motion has been detected. Please note: The “Push” and “Send to Cloud” options are only available when thermal-sensing cameras are connected to your NVR.
Motion Detection Setup To delete the default motion detection area, place your mouse here. 1. Place the mouse inside the cell or square surrounded by a yellow border (as illustrated on the left). Press and hold the left mouse button, click and drag to the bottom right-hand corner then release the mouse. This will delete the default motion detection area. 2. To create a new motion detection area, select the cell or square that you want to start at.
Motion Detection Tips Placement of the cameras 1. Place cameras so they are facing areas where people have to walk through to approach your home regardless of where they are headed. A good idea is to place a camera overlooking your front door to capture an image of anyone approaching it for later reference. This is great if you have parcels delivered to your door or if the potential burglar knocks or rings the doorbell to see if anyone is home. 2.
Thermal-Sensing Camera Tips Your cameras have a built-in PIR (passive infrared motion detector) sensor. This means they can sense movement of warm objects including people, cars and animals. The advantage over cameras that don’t have a PIR sensor, is they are very resistant to false triggers from changes in the image. →→ PIR sensors work best when an intruder walks parallel or is passing across their “field of view” as opposed to walking directly at them.
Alarm: Deterrent (Spotlight Security Camera) ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. WARNING: The “Strobe” function may trigger seizures for people with photosensitive epilepsy. User discretion is advised. Channel: Select a camera that you would like to edit. Enable: The camera’s spotlight is enabled by default.
Alarm: Deterrent (Spotlight Security Camera) ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. WARNING: The “Strobe” function may trigger seizures for people with photosensitive epilepsy. User discretion is advised. Sensitivity: This option allows you to change how sensitive the spotlight and siren will be when your NVR has detected motion.
Spotlight and Siren Detection Setup To delete the default spotlight and siren detection area, place your mouse here. 1. Place the mouse inside the cell or square surrounded by a yellow border (as illustrated on the left). Press and hold the left mouse button, click and drag to the bottom right-hand corner then release the mouse. This will delete the default spotlight and siren detection area. 2. To create a spotlight and siren motion detection area, select the cell or square that you want to start at.
Spotlight and Siren Trigger Schedule By default, the spotlight and siren will not trigger between 06:30 a.m. and 04:30 p.m., however you can change this according to your needs. Each square represents 30 minutes. Using the mouse, click on a particular square to change or click and drag the mouse over the squares corresponding to your desired time period. Click the “Save” button to save changes made.
Device: PTZ ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Close” button to exit the Main Menu. If you have a compatible PTZ camera connected to your NVR, you can use the PTZ controls to move the camera as well as the ability to zoom into an object and to control the level of focus (if available). You can create multiple preset positions, which can be recalled to focus the camera’s view to a different position.
Controlling your PTZ Camera Back Yard CH2 18/01/2018 12:30:15 PM 1 2 3 1. If you have multiple PTZ cameras connected, click this to select a different camera. 4 6 5 To control your PTZ camera, in Live View mode click on the channel the camera is connected to then click the “PTZ” button located on the camera toolbar. The channel will go full screen and the PTZ controls will be visible (as shown on the left). To move the PTZ controls, click and hold then reposition it.
Creating a Preset Back Yard CH2 Creating a Preset 18/01/2018 12:30:15 PM →→ To create a preset, use the PTZ controls to move the camera to the desired focal position. The zoom and focus controls can also be used. Use the speed control to alter how fast or slow the camera will move. →→ Change the length of time the camera will stay at this position. 6 5 5 1 3 2 4 6 →→ Click the “Set” button to create the preset. You will notice that the preset position will increase each time a preset is created.
Display: IP Channel 2 1 This function is an advanced feature that is used to manage the cameras connected directly to your NVR as well as compatible IP cameras connected to your router. In most circumstances, the functions available here will not be needed for general use of your NVR. 3 4 4. Click this button “Add selected” to add the camera. A green status button will appear indicating successful connection. Click the “Close” button to finish.
Analytics (4K Camera) Analytics provides you with much greater control on how your NVR detects motion. You can enable face detection, be alerted if the camera detects static objects removed or left behind, and to count movement crossing a line that you draw on the image.
Analytics: PID (Perimeter Intrusion Detection) A perimeter intrusion region can be used to define specific areas that you want to monitor for motion. For example, a rule can be defined so that your NVR will alert you if one or more objects have stayed within the intrusion region for a particular time. You can also select which direction an object can enter and or exit the region defined. Channel: Select a camera that you would like to edit. Enable: Two choices are available.
Drawing a Perimeter Intrusion Region Front Yard Front Yard 18/01/2018 12:30:15 PM 18/01/2018 12:30:15 PM A 1 A 1 A B B A A B B A B Rule Number: Click the drop down menu to select the rule number that you want to create. Up to four perimeter intrusion regions can be drawn. Rule Switch: Leave this enabled. Rule Type: There are three rule types that can be selected. Select the appropriate rule for the region created (each region can have a different rule).
Analytics: LCD (Line Crossing Detection) By drawing a detection line (it can be drawn at any orientation, length or angle), you can apply a rule on which direction your NVR detects motion. As an example, this can be used to detect people jumping a fence or entering and or exiting a doorway. Channel: Select a camera that you would like to edit. Enable: Two choices are available. Select “LCD” to receive alerts when motion has been detected.
Drawing a Detection Line Back Yard Back Yard 18/01/2018 12:30:15 PM 18/01/2018 12:30:15 PM B 1 B 1 A A To remove a detection line, click the rule number checkbox to select then press the “Remove” button. Rule Number: Click the drop down menu to select the rule number that you want to create. Up to four detection lines can be drawn. Rule Switch: Leave this enabled. Rule Type: There are three rule types that can be selected.
Analytics: SOD (Stationary Object Detection) This function can be used to monitor static objects in and around your home. By drawing an area around an object, if that object is removed, your NVR will trigger recording and alert you to an event. Protect valuables or use it on your porch to detect a parcel delivered. Channel: Select a camera that you would like to edit. Enable: Two choices are available. Select “SOD” to receive alerts when motion has been detected.
Drawing an Object Detection Region Living Room Living Room 18/01/2018 12:30:15 PM 18/01/2018 12:30:15 PM 1 Taken 1 Taken To remove an object detection region, click the rule number checkbox to select then press the “Remove” button. Rule Number: Click the drop down menu to select the rule number that you want to create. Up to four object detection regions can be drawn. Rule Switch: Leave this enabled. Rule Type: There are three rule types that can be selected.
Analytics: PD (Pedestrian Detection) This function distinguishes movement of person-shaped objects. When detected, your NVR will activate recording, and it will also send an alert. Use it to detect anyone walking towards your property or residence. ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu.
Drawing a Pedestrian Detection Region Side Gate Side Gate 18/01/2018 12:30:15 PM 1 18/01/2018 12:30:15 PM 1 To remove a pedestrian detection region, click the rule number checkbox to select then press the “Remove” button. Rule Switch: Leave this enabled. Right-click to exit. Using the mouse, you need to create four points to draw a pedestrian detection region (it can be drawn at any size). Your NVR does not allow lines to be crossed when drawing a detection region.
Analytics: FD (Face Detection) Enabling this function is a great way to improve how you monitor the different areas that you want to keep an eye on. When human faces are detected, your NVR will activate recording, and it will also send an alert. This makes it ideal for restricted places where there shouldn’t be people roaming around at particular times. Channel: Select a camera that you would like to edit. Enable: Two choices are available. Select “FD” to receive alerts when motion has been detected.
Drawing a Face Detection Region Back Yard Back Yard 18/01/2018 12:30:15 PM 18/01/2018 12:30:15 PM 1 1 To remove a face detection region, click the rule number checkbox to select then press the “Remove” button. Rule Switch: Leave this enabled. Right-click to exit. Using the mouse, you need to create four points to draw a face detection region (it can be drawn at any size). Your NVR does not allow lines to be crossed when drawing a detection region.
Analytics: CC (Cross Counting) This function will count the times an object or person has crossed a counting line from both directions. It will display this in Live View mode for the camera that has been enabled. This is especially useful for businesses to count customers entering and exiting the premises. Channel: Select a camera that you would like to edit. Enable: Two choices are available. Select “CC” to receive alerts when motion has been detected.
Drawing a Counting Line In: 0 Out: 01 Total: 0 Camera 18/01/2018 12:30:15 PM 1 In: 0 Out: 01 Total: 0 Camera 18/01/2018 12:30:15 PM 1 B A B A To remove a counting line, click the rule number checkbox to select then press the “Remove” button. Rule Number: Click the drop down menu to select the rule number that you want to create. Up to four detection lines can be drawn. Remove: See above right example. Rule Switch: Leave this enabled.
Analytics: SD (Sound Detection) ·· Don’t forget to click “Save” to apply settings. As many security incidents are preceded or initiated by some kind of noise, this function will alert you when your NVR detects audio that matches or exceeds the set trigger level. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. after an event has occurred. Enable: Click the drop down menu to enable.
Recording Configuration The recording configuration options are available in the “Record”, “Capture” and “Analytics” menus that are accessible from the Main Menu. From here you can access and change the default recording schedule (presented as a 24 hour 7 days a week grid and is color coded) for each camera connected. You can also enable and set a schedule for your NVR to take a snapshot each time an event occurs.
Record: Record ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. Record Switch: When disabled, your NVR will detect motion but it will not record (manual record is also disabled).
Record: Schedule By default, a Motion schedule has been enabled for each camera connected, however you can change the schedule to suit your needs. The schedule is presented as a 24-hour 7 days a week grid and is color coded to represent the event type. Channel: Select a camera that you would like to edit. Normal: Your NVR will constantly record for a set period of time. ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras.
Capture: Capture As an added feature, you can enable and set a schedule for your NVR to take a snapshot each time an event occurs. This is particularly useful for finding motion events quickly and can also be used for different purposes such as time lapse photography. Channel: Select a camera that you would like to edit. Auto Capture: When enabled, your NVR will take a snapshot each time an event occurs. Stream Mode: Leave the default selection.
Capture: Schedule ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. Each square represents 30 minutes.
Analytics: Schedule (4K Camera) By default, an Analytic schedule has been enabled for each camera connected, however you can change the schedule to suit your needs. When one or more analytic functions have been enabled, they will automatically be scheduled to record and to send alerts. ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Default” button to revert back to default settings.
Playback & Backup The Search function gives you the ability to search for and play previously recorded videos as well as snapshots that are stored on your NVR’s hard drive. You have the choice of playing video that matches your recording and analytic schedules, manual recordings or motion events only. The Backup function gives you the ability to save important events (both video and snapshots) to a USB flash drive.
Search: General 1. Click the drop down menu to select the month to search on. 2. Click the drop down menu to select the year to search on. 3 4 3. Click the drop down menu to select from one or all cameras that you would like to search on and display for playback. 5 1 2 6 4. Click the drop down menu to select the video type that you want to search on. For events triggered by one of the analytic functions, select “Smart”.
Playback Interface Front Yard 22/01/2018 10:01:05 AM Back Yard Click to close 22/01/2018 10:01:05 AM Play Calendar Click on a camera to select it (a surrounding blue square is shown). Playback Mode Camera List The orange lock icon represents cameras that can be selected for playback. 1 Timeline Click and hold the timeline then drag left or right to the desired time period. 2 3 Time Period Calendar: You can select a different date without exiting to the previous screen.
Playback Interface Front Yard 22/01/2018 10:01:05 AM Back Yard Click to close 22/01/2018 10:01:05 AM Play Calendar Double-click a camera to view full screen. Double-click again to return. Playback Mode Camera List 4 Timeline 6 5 Time Period 4. This button allows you to edit the video by setting mark in and mark out points which you can then copy to a USB flash drive. Click on a camera to select it, press this button at the mark in point and press it again at the mark out point.
Search: Events (copy motion events to a USB drive) This function can be used to search, play and copy events to a USB flash drive. Date: Click the calendar icon to select the month, year and date that you would like to search on. Time: You can leave the default selection or you can click the dialogue box to enter a specific start and end time. Channel: Click the drop down menu to select from one or all cameras that you would like to search on.
Search: QuickShot (copy snapshots to a USB drive) This function can be used to search, play and copy snapshots to a USB flash drive. Date: Click the calendar icon to select the month, year and date that you would like to search on. Time: You can leave the default selection or you can click the dialogue box to enter a specific start and end time. Channel: Click the drop down menu to select from one or all cameras that you would like to search on.
Playing a Slideshow Front Yard 22/01/2018 11:53:19 AM Back Yard 22/01/2018 11:53:24 AM Staircase 22/01/2018 11:53:34 AM Play Side Gate 22/01/2018 11:53:39 AM Back Yard 22/01/2018 11:53:44 AM Bedroom 22/01/2018 11:53:54 AM Living Room 22/01/2018 11:53:59 AM 1 2 3 4 5 6 Court Yard 7 8 1. Click this to play the slideshow in reverse. 6. Click this to view a single snapshot at a time. 2. Click this to play the slideshow. 7. Click this to view four snapshots at a time. 3.
Search: QuickReview 3 4 QuickReview allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode that has been selected. For example, if the video is an hour long and you have selected Split-screens x 2, each split-screen will play for 30 minutes. 5 1 2 1. Click the drop down menu to select the month to search on. 2.
QuickReview Playback Front Yard 22/01/2018 10:36:03 AM Front Yard Click to close 22/01/2018 03:38:03 PM Play Click on a split-screen to select it (a surrounding blue square is shown). Split-screens 1 Timeline Within the split-screen selected, you can select a different time period on the timeline. 2 3 Time Period Split-screens: Click the drop down menu to select the preferred split-screen mode for playback. Time Period: This represents the time period that is visible.
QuickReview Playback Front Yard 22/01/2018 10:36:03 AM Front Yard Click to close 22/01/2018 03:38:03 PM Play Split-screens 4 Timeline 6 5 Time Period 4. This button allows you to edit the video by setting mark in and mark out points which you can then copy to a USB flash drive. Click on a camera to select it, press this button at the mark in point and press it again at the mark out point.
System Configuration The options available give you complete control on how your NVR is configured and how it operates. Some of the options such as display resolution, time zone, email configuration, Daylight Saving and password creation are configured during the Startup Wizard. For experienced network users, your NVR provides options that can be configured to suit your particular requirements. You can also perform a firmware upgrade when available.
Display: Output ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Video Output: This option cannot be changed. ent the Menu Bar and Main Menu will appear on-screen. Adjust accordingly. SEQ Mode: Select how many video channels you would like to display when your NVR is in sequence mode. You can select from one, four or six cameras to display at a time.
Network: Network ·· Don’t forget to click “Save” to apply settings. As SwannLink Peer-to-Peer technology is utilised to communicate with your network and mobile device, configuration of the network settings is not required. If you have networking expertise and require specific settings for your network, you do have the ability to change them. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu.
Network: Network ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. UPNP: A network protocol designed to allow network connected devices to automatically configure the router for the purposes of remote access. This is not required when using UID to access your NVR via the HomeSafe View app. You can enable UPNP if required.
Network: Switch ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Switch Mode: When adding one or more cameras connected to your router, you need to change this to Manual Mode. Click the drop down menu and adjust accordingly. Please note: When changing back to Auto Mode, any camera or cameras that you have added in Manual Mode, will be deleted.
Network: Email The following email providers are supported - Gmail gmail.com and Outlook outlook.com. On your computer or mobile device, go to the relevant website to create an account. When finished, input those details here. ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu.
Network: Email Schedule (4K Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. Motion: If email alerts have been enabled for motion detection, you can change the schedule on when your NVR can send those alerts.
Network: Email Schedule (5MP Camera) ·· Don’t forget to click “Save” to apply settings. ·· Use the “Copy” function to apply all settings to the other cameras. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Channel: Select a camera that you would like to edit. time period. Motion: If email alerts have been enabled for motion detection, you can change the schedule on when your NVR can send those alerts.
Network: DDNS Prior to developing our SwannLink Peer-to-Peer technology, our SwannDNS service was used to connect to your NVR remotely. This service is still active and we recommend creating an account as a means of backup. ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Go to www.swanndvr.com and click the “Registration” button. Follow the prompts to create your account.
Network: RTSP The RTSP function can be used to stream a camera’s live view image to your computer, using video streaming software such as VLC media player. Multiple cameras can be streamed at the same time. You can also record each stream if required. The following instructions are for the VLC media player software (you can download a free copy from www.videolan.org). After download, double click the file then follow the on-screen instructions for installation.
Device: HDD ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. This function gives you the option of formatting your NVR’s hard drive, and it will be listed here for selection. Connect a USB flash drive to copy events that you want to save. Remember, formatting the hard drive erases all your recordings.
Device: S.M.A.R.T. This function can be used to display technical information on the hard drive installed inside your NVR. You can also perform a test (there are three types available) to evaluate and detect potential drive errors. Whole Evaluation not passed, continue to use the disk: If for some reason the hard drive has developed a fault (such as one or more bad sectors), you can instruct your NVR to continue saving to the drive.
Device: Cloud ·· Don’t forget to click “Save” to apply settings. Your NVR has the ability to copy snapshots to the cloud via Dropbox™. Dropbox™ is a service that allows you to store and share snapshots and always have them on hand when you need them. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Click the YouTube logo to watch our tutorial video.
System: General ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Date: Click the calendar icon to change the date. Time: Click the dialogue box to change the time. Click the drop down menu to select AM or PM. As NTP is enabled by default, the date and time should always remain accurate. Date Format: Click the drop down menu to select the preferred date format.
System: DST The DST (Daylight Saving Time) function allows you to select the amount of time that Daylight Saving has increased by in your particular time zone or region. ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. DST: If Daylight Saving applies to your time zone or region, click the drop down menu to enable.
System: NTP The NTP (Network Time Protocol) function allows your NVR to automatically sync its clock with a time server. This gives it the ability to constantly have an accurate time setting (your NVR will periodically sync automatically). ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. NTP: This is enabled by default.
System: Users To change your NVR’s password, click the “Edit” button. The password has to be a minimum of six characters and can contain a mixture of numbers and letters. Enter your new password again to confirm. the “Save” button then click “OK” to confirm. Additional user accounts can also be enabled: 1. Select “user1” then click the “Edit” button. 2. Click the drop down menu to enable. 3. Enter a user name and password. 4. Click the “Save” button, enter the admin password then click “OK” to confirm.
Advanced: Maintain ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Default User: Admin is the default user account. If multiple user accounts have been created, click the drop down menu to disable. Auto Reboot: It’s recommended leaving this option enabled, as it maintains the operational integrity of your NVR. Reboot: Choose an appropriate day and time to reboot your NVR.
Advanced: Maintain ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. IPC Upgrade: Click this button to upgrade the camera’s firmware from a USB flash drive. Select the firmware file, click the checkbox for the camera that you want to upgrade or click “All” to select all cameras then click “OK” to confirm. When the firmware upgrade has completed, the camera will momentarily reset.
Advanced: Events Whenever there is an event or if your NVR displays usual behaviour, you can be alerted to in multiple ways such as receiving an email, displaying a message on-screen and activating its internal buzzer. There are three event types that your NVR will detect as an exception. Event Type: Select the event type that you would like to change. Enable: Click the checkbox if you would like to disable alerts for the event selected. ·· Don’t forget to click “Save” to apply settings.
Advanced: Auto Upgrade ·· Don’t forget to click “Save” to apply settings. ·· Click the “Default” button to revert back to default settings. ·· Click the “Close” button to exit the Main Menu. Auto Upgrade: By default, your NVR will automatically download and install new firmware when available. Click the drop down menu if you would like to disable this feature. Check for update from internet: By default, your NVR will automatically check and alert you if new firmware is available for download.
System Status The various status tabs give you an overview of the various settings and options that have been selected for your NVR to function. Each action that your NVR performs as well as events detected are logged, which you can search and view. If you call our helpdesk for assistance, our staff may ask you to access these tabs to assist them in solving any technical issues that you may be having.
Search: Log Each action that your NVR performs as well as events detected are logged. These log files can be searched, viewed and copied to a USB flash drive for safe keeping. Start/End Date: Click the calendar icon to select the month, year and date that you would like to search on. Start/End Time: You can leave the default selection or you can click the dialogue box to enter a specific start and end time.
Search: Intelligent Analytics With the Cross Counting analytic function enabled, you can perform a daily, weekly, monthly or yearly report, showing objects and pedestrians that have crossed a counting line. Channel: Select a camera that has the Cross Counting function applied. Report Type: Select the report type that you want to display. You can perform a daily, weekly, monthly or yearly report.
System: Info This tab displays technical information about your NVR as well as your device ID and QR code. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Device Name: Click the dialogue box to rename your NVR (if required). MAC Address: You can use this as a recovery password if you have forgotten your current password.
System: Channel Info Displays the Mainstream, Substream and Mobilestream settings used for each camera connected. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. ·· Click the “Close” button to exit the Main Menu.
System: Record Info Displays the recording settings for each camera connected. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. ·· Click the “Close” button to exit the Main Menu.
Glossary 3D-Noise Filter: Is an enhanced form of digital noise reduction. The advancement in technology enables noise to be filtered even more effectively from the image, even in low light conditions. DNS server is automatically provided by your internet service provider. 50Hz: Is the mains frequency used in the UK, Australia and most European countries. 60Hz: Is the mains frequency used in the United States, Canada and some Latin American countries.
Glossary Compound Stream: Indicates that your DVR or NVR is recording video and audio at the same time. Contrast: This increases the difference between the blackest black and the whitest white in the image. Without contrast you wouldn’t have an image because there wouldn’t be any differentiation between light and dark. Covert: The camera will detect motion and trigger your DVR or NVR to record, but you will not see an image of the camera in Live View mode.
Glossary Live View: Is the default display mode for your DVR or NVR. Each camera connected will be displayed on-screen. Optical Zoom: Is a true zoom feature. It allows you to zoom in (or out) on an object to get a closer view by using the camera’s lens. MAC Address: Is a unique identifier for network hardware. Can also be used as a super password if you have forgotten your current password. OSD (On-screen Display): Display information from the camera such as time, date and camera name on-screen.
Glossary RTSP (Real Time Streaming Protocol): A network protocol designed to transmit video and audio information over networks and the internet in real time. has been manually entered. Sometimes used on older devices without UIDs to prepare for internet access. Saturation: This alters how much color is displayed in the image. The higher the saturation, the more bright and vivid colors will appear.
Glossary UPnP (Universal Plug and Play): A network protocol designed to allow network connected devices to automatically configure the router for the purposes of remote access. Not required to be enabled when using UID. VCA (Video Content Analysis): Is a new method for triggering recording and events. This uses the image processing system of the DVR or NVR & camera to set specific triggers for recording (such as line crossing or intrusion).
Password Recovery using HomeSafe View I haven’t created an email for my NVR, what can I do? Don’t worry, you can use HomeSafe View to retrieve your recovery code. You can use this to reset your NVR’s password. Download the relevant version for your computer and follow the on-screen instructions to complete installation. HomeSafe View Windows click here. HomeSafe View Mac click here. 1. When you first run HomeSafe View, you will see an introduction screen. Click “Next” to continue.
Password Recovery using HomeSafe View 5. Click “Forgot Password”. A message will appear on-screen: 6. You will now be prompted to enter a password: Click “Yes” to continue. The recovery code prompt will appear on-screen: The password has to be a minimum of six characters and can contain a mixture of numbers and letters. Use a password that you are familiar with, but is not easily known to others. Write down your password for safe keeping. When finished click “Save”.
Use Internet Explorer to connect to your NVR Front Yard 09/05/2017 04:30:15 PM Back Yard 09/05/2017 04:30:15 PM Staircase 09/05/2017 04:30:15 PM Side Gate 09/05/2017 04:30:15 PM When connected to your home network, you can use Internet Explorer to connect to your NVR. From here you can access Live View mode, change some camera and system settings and to search/play previously recorded videos. 3. Open Internet Explorer again and input your NVR’s address along with the port number.
Frequently Asked Questions Can I play video(s) on my NVR that I have copied to a USB flash drive? No, your NVR doesn’t have the option to play video(s) from a USB flash drive. You will have to play them on your computer or mobile device. What is the largest hard drive that I can install inside my NVR? The largest hard drive you can install is 6TB (terabyte). We recommend that you purchase a drive that is surveillance rated such as the Western Digital Purple™ and Seagate Skyhawk™ range of drives.
Warranty Information USA Australia United Kingdom Swann Communications USA Inc. 12636 Clark Street Swann Communications Unit 13, 331 Ingles Street Swann Communications LTD. Stag Gates House 63/64 The Avenue Santa Fe Springs CA 90670 USA Port Melbourne Vic 3207 Australia SO171XS United Kingdom Warranty Terms & Conditions Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase date.
Help & Resources Visit Swann Support Center at support.swann.com. You can register your product for dedicated customer support, download guides, find answers to commonly asked questions, and more. Product Registration Customer Support Product Manuals Frequently Asked Questions Support Community Tell us what you think! We are constantly working to improve the quality of our documentation, and we would appreciate your feedback. Click here to complete a short survey. Firmware Version: V7.1.
