User Manual

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3
Password Recovery
Forgotten your password? Please do the following:
1. Right-click the mouse on the Live View screen to display the Menu Bar
then click “Menu”.
2. At the password login screen click “Forgot Password”.
3. A message will appear on-screen. Follow the instructions to receive the
password recovery code via email. This will contain your NVR’s MAC address
(if it’s not in your inbox, check your junk or spam folder).
4. Input the MAC address including the colons (see left example) then click
“OK”.
5. A message will appear on-screen stating that your password has been
reset. Click “OK” to create a new password.
6. Enter a new password (see bottom left example). The password has to
be a minimum of six characters and can contain a mixture of numbers and
letters. Use a password that you are familiar with, but is not easily known to
others.
7. Write down your password in the space provided below for safe keeping.
8. When finished click “Save”. A message will appear on-screen. Click “OK”
to finish.
Don’t forget to write down your password: __________________________
I haven’t created an email for my NVR, what can I do? Don’t worry, you can
use SwannView Link to retrieve your recovery code (see page 63 - Resetting
your Password using SwannView Link).
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Backyard
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Front door
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Staircase
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Side gate
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Backyard
08/04/2019 12:30:15 pm MON
Front door
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Staircase
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Side gate