User Manual

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Frequently Asked Questions

When scanning the QR code in the Wi-Fi network tab to add my NVR to the

AlwaysSafe app, I get a “UID is invalid” error, what am I doing wrong?

This QR code is for adding cameras to your NVR only. To add your NVR to the

AlwaysSafe app, enter the Wizard from the Menu and scan the QR code there.

I can’t find a way to change the date format, where do I find this?

The ability to change the date format is only available in the AlwaysSafe app

(see page 60).

Can I change display settings such as exposure and white balance for my

cameras?

The ability to change camera display settings are only available in the Al-

waysSafe app (see page 50). You cannot change camera display settings on

your NVR directly.

Is trigger recording supported as I cannot see this function on my NVR?

Yes, you can enable this function in the AlwaysSafe app (see page 54).