User Guide

VIII. Warranty information and customer support
Our microscopes are manufactured to meet ISO 9001 standards. Swift warranties are
as follows:
● Five (5) Year Warranty for Microscopes: Microscopes come with a five (5) year
warranty against manufacturing defects
● One (1) Year Warranty for Accessories: Microscope accessories such as
eyepiece cameras, dust covers, power supply cords, etc., come with a one (1)
year warranty
All warranties start from the original date of purchase. Swift provides the repair or
replacement of warrantied parts for free, including labor, during the warranty period.
Proof of original purchase is required. Buyers are responsible for shipping to and from
our warehouse for warranty services. The warranty does not cover damages resulting
from normal wear and tear, abuse, or unauthorized repairs.
For more information or to submit a repair request, please contact our Customer
Support department:
Tel: [phone], option 1
Email: [e-mail]
Disclaimer: We are constantly working to improve our instruments and to adapt them in
response to customer feedback. These improvements occasionally involve small
modifications to the mechanical structure and optical design of our microscopes.
Therefore, some descriptions, illustrations, and specifications in this instruction manual
may vary slightly from the microscope you receive.
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