Warranty

2
Near-Absolute Protection
“Having a safe room in your home or small business can help provide near-
absolute
protection
for you and your family or employees from injury or death caused by the
dangerous forces of extreme winds. Near-absolute protection means
that, based on our
current knowledge of tornadoes and hurricanes, the occupants of a safe room built
and
installed
according to the guidance in this publication will have a high probability of
being protected from injury or death.” FEMA – P 320 - 2008
Lifetime Storm Damage Replacement Benefit
For the life of this product and
to the original purchaser, the manufacturer will replace any
structurally damaged components (excluding accessories) of the Safe Room
resulting
from a NOAA (National Oceanic and Atmospheric Association)
confirmed tornado
missile impact
. This replacement benefit does not include labor to replace the
components, cosmetic damages to any surface, or shipping. For this benefit t
o be valid this
Safe Room must have been properly installed (or if moved properly reinstalled)
per all the
manufacturer’s guidelines, and affixed with a valid NSSA
(National Storm Shelter
Association) Type 4 Seal (for its current location) which was
obtained from the
manufacturer. This replacement benefit is not tran
sferable to anyone beyond the original
purchaser.
To obtain this benefit, the owner of the Safe Room must also allow the Manufacturer (or
its representative) onsite to inspect the structurally damaged components if requested
. The
owner must also agree in
writing to allow manufacturer to take photographs of the Safe
Room and to use these photographs and story for marketing purposes at its sole discretion.
In the event you have a claim under this benefit, you must
notify the manufacturer in
writing either via US mail or electronic mail
. All transportation charges, damage, or loss
incurred during transportation of parts submitted for replacement or repair under this
benefit
shall be borne by the purchaser. Should you have any questions concerning this
benefit, please contact us toll-free at 1-800-222-
8183. The model number, serial number,
date of purchase, NSSA Type 4 Seal Number and the name of the authorized
dealer from
whom you purchased the product will be needed before any benefit
claim can be
processed.
To maintain this replacement benefit the original owner must perform the following:
1. During installation the original owner must f
ollow all manufacturer’s
installation guidelines, checklists and inspection requirements as needed
to
obtain the NSSA’s
(National Storm Shelter Association) Type 4 Seal
which is outlined here:
a.
This tornado safe room was designed, tested and manufactured by a
Producer Member of the National Storm
Shelter Association (NSSA) in
accordance with FEMA, ICC, and NSSA requiremen
ts, but may have
been
assembled and/or installed outside of the control of the Producer
Member. The manner, in which this safe room is installed, i
ncluding
the foundation to which this safe room is affixed, is
integral to the