Warranty

Swiss Madison® LIMITED LIFETIME WARRANTY
This product has been manufactured and tested to the highest quality standards by Swiss Madison LLC.
We offer our customers thoughtfully crafted fixtures & accessories, engineered for enduring
performance over years of use.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original purchaser only. This warranty is not transferable, between homes
or owners and is only applicable to residential use.
WHAT IS COVERED BY THE WARRANTY
SM® warranties this product against defects due to material or craftsmanship error during the warranty
period: SM® will provide replacement parts at no charge, or at its option, replace any product or part of
the product that is deemed defective, under normal installation, use, service and maintenance. If SM® is
unable to provide a replacement and repair is not practical or cannot be made in timely fashion, SM®
may elect to refund the purchase price in exchange for the return of the product.
CONDITIONS AND EXCLUSIONS
Like other home fixtures, SM® products will require light maintenance to ensure proper function. We
provide you with complete knowledge to perform this maintenance and can also recommend resources
if you are unable to fulfill this service.
A. SM® will not be responsible for product failures due to lack of maintenance or proper use.
Please read your care and maintenance documentation to determine the limits of proper use.
B. B. The original sales receipt, order number, and/or proof of purchase must be presented at the
time of the warranty claim, without exception, for this warranty to be applied to all SM®
products.
C. SM® recommends installing all SM® products with a licensed, professional plumber. SM® will not
be held responsible for any damage or product failure due to improper installation, misuse, or
failure to use a licensed professional. Please read your care and maintenance documentation to
determine the limits of proper use.
NON-APPLICABILITY OF THIS WARRANTY by the purchase and use of our products, you agree that
SM® is not liable for incidental, consequential or special damages associated with the return,
replacement, installation or use of your product. This includes freight costs, cartridge replacement,
labor, travel time, lost profit, home damages and other contingent liabilities and costs (including,
without limitation, costs associated with experts, investigations, analyses, attorneys and other
professionals and services). The SM® warranty is a comprehensive and explicit limit of liability, and
all items outside of it are not addressable by or the responsibility of SM®. Certain states have
variances regarding implied warranties and in those situations we remain fully compliant. SM®
makes no implication that products comply with any or all local building or plumbing codes. It is the
consumer’s responsibility to determine local code compliance. This warranty extends to the original
purchaser and first consumer.
WARNING: Content contains sharp and other possibly harmful pieces and may cause hazard to
children & adults, SM® is not responsible in any way for personal damage.