Operation Manual

In Case of Problems
46
6 In Case of Problems
Service hotline
Should problems arise with the monitoring set, please refer to the following information first. In the
case of technical problems, please contact our hotline within Switzerland under tel. [phone]
(cost with Swisscom at time of going to print: CHF 2.00/min). In the case of claims under the terms of
guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
Equipment does not
function
− The transmitter and/or receiver are not switched on.
− The batteries are empty or defective.
− The power adapter plugs are not plugged in properly.
No reception − The transmitter and receiver are not switched to the same
channel.
− The transmitter is too far from object being monitored, e.g. baby.
Observe the minimum distance of one meter.
− The receiver and transmitter are too far apart.
− The volume setting of the receiver is too low.
Reception interference − The distance between the receiver and transmitter is too large.
− The battery power is too low.
− Select another channel on the receiver and transmitter.
− Other electronic devices are causing interference in the field of
transmission.
Beeping noise (acoustic
feedback)
− Increase the distance between receiver and transmitter.
− Reduce the volume on the receiver.
Noise − The battery power is too low.
− The transmitter and receiver are not switched to the same
channel.
Reception from external
devices
− A device nearby is using the same channel. Switch to another
channel.
There is audio but no video
transmission
− The LCD switch is set to OFF.
− The battery power is too low.
Picture but no sound trans-
mission
− The volume setting is too low.
Picture is in black and white − The night vision function is active.
The batteries in the receiver
have not been recharged
− The power adapter plugs are not plugged in properly.
− Standard rechargeable batteries are being used. These cannot be
recharged directly in the receiver. Only special batteries can be
recharged directly in the receiver.