Operation Manual

In Case of Problems
158
14 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can also contact our hotline ser-
vice, tel. [phone] in switzerland (cost via Swisscom at time of going to print:
CHF 2.00/min). In the case of claims under the terms of guarantee, contact your
sales outlet. There is a 2 year period of guarantee.
Problems and solutions
PSTN
Problems Solutions
No telephone calls
possible
− The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
− Test whether the telephone connection is in order by
using another telephone.
− The telephone connection cable is not plugged in or
there is a complete power failure.
− The batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set;  Page 152.
Connection is
disturbed or cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no
longer responds
− Reset all the functions to their default settings;
 Page 162.
− Disconnect the power adapter plug briefly from the
power socket.