Operation Manual

In Case of Problems
155
14 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the follo-
wing information first. In the case of technical problems, you can con-
tact our hotline service, Tel. [phone] within Switzerland (Swis-
scom fees at time of going to print: CHF 2.60/min). In the case of
claims under the terms of guarantee, please contact your sales outlet.
There is a 2 year period of guarantee.
Problems and solutions
Problems Corrective measures
No connection to
base station possible
− Check that the handset has been regi-
stered on the base station with the cor-
rect PIN code;  Page 149.
Connection is distur-
bed or cut off
− The handset is too far from the base
station.
− The base station is in an unsuitable lo-
cation.
No display − Charge the battery pack;  Page 127.
The battery pack is
empty in a short time
− The rechargeable battery pack is empty
or defect.
− Place the handset in the base station
properly. Clean the contact surfaces on
the handset and base station with a soft,
dry cloth.
− Place the handset in the base station for
16 hours.
No telephone calls
possible
− A call is already in progress from an-
other handset.
− The handset is too far from the base
station.
− The rechargeable battery pack is empty
or defect.
− The telephone is not connected pro-
perly or is defective. Only use the tele-
phone connection cable supplied.
Check that all cables are correctly con-
nected; disconnect the cable, if neces-
sary, and then plug it in again.
− The power adaptor plug is not plugged
in or there is a complete power failure.
− Test whether the telephone connection
is in order by using another telephone.
− The dialling mode selected is incorrect;
 Page 149.
The system no longer
responds
− Disconnect the power adapter plug brie-
fly from the power socket.
− Return all the functions to their default
status using the DEFAULT" function;
 Page 150.