Operation Manual
15
Problems and solutions
Problems Solutions
No connection to base station
possible
− Check that the handset has been registered on the
base station with the correct PIN code; Page 13.
No telephone calls possible − The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable supplied.
− Test whether the telephone connection is in order by
using another telephone.
− The power adaptor plug is not plugged in or there is a
complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set; Page 13.
Connection is disturbed or cut off − The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no longer responds − Reset all the functions to their default settings;
Page 13.
− Disconnect the power adapter plug briefly from the
power socket.
The rechargeable batteries are
empty in a short time
− The rechargeable batteries are empty or defect.
− Place the handset in the base station properly. Clean
the contact surfaces on the handset and base station
with a soft, dry cloth.
− Place the handset in the base station for 15 hours.
The caller number display (CLIP
1
)
does not function
− The caller number display (CLIP) is a supplementary
service offered by your telephone network provider.
Contact your network provider for further information.
− The caller has suppressed the transmission of their
phone number.
1
CLIP: Calling Line Identification Presentation = Displays the caller’s phone number.