Operation Manual

In Case of Problems
110
14 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the follo-
wing information first. In the case of technical problems, you can con-
tact our hotline service, Tel. [phone] within Switzerland (Swis-
scom fees at time of going to print: CHF 2.60/min). In the case of
claims under the terms of guarantee, please contact your sales outlet.
There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base sta-
tion possible
− Check that the handset has been
registered on the base station
with the correct PIN code;
 Page 99.
No telephone calls possible − The telephone is not connected
properly or is defective. Only use
the telephone connection cable
supplied.
− Test whether the telephone con-
nection is in order by using an-
other telephone.
− The power adaptor plug is not
plugged in or there is a complete
power failure.
− The rechargeable battery pack is
empty or defect.
− The handset is too far from the
base station.
− The wrong dialling mode is set;
 Page 99.
Connection is disturbed or
cut off
− The handset is too far from the
base station.
− The base station is in an unsuita-
ble location.
The system no longer re-
sponds
− Return all the functions to their
default status using the Master
Reset" function;  Page 99.
− Disconnect the power adapter
plug briefly from the power sok-
ket.
The rechargeable batteries
are empty in a short time
− The rechargeable batteries are
empty or defect.
− Place the handset in the base sta-
tion properly. Clean the contact
surfaces on the handset and base
station with a soft, dry cloth.
− Place the handset in the base sta-
tion for 15 hours.
The caller number display
(CLIP
1
) does not function
− The caller number display (CLIP)
is a supplementary service offe-
red by your telephone network
provider. Contact your network
provider for further information.
− The caller has suppressed the
transmission of their phone num-
ber.
1
CLIP: Calling Line Identification Presentation = Displays the cal-
ler’s phone number.