Operation Manual

In the Case of Problems
102
12 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, please contact our hot-
line under tel. [phone] (only valid for calls within Switzerland − costs
at time of going to print: CHF 2.00 / min.). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of
guarantee.
Problems and solutions
Problems Solutions
No connection to
base station
possible
− Check that the handset has been registered
on the base station with the correct PIN code.
 Page 97
No telephone calls
possible
− The telephone is not connected properly or is
defective. Only use the telephone connection
cable supplied.
− Test whether the telephone connection is in
order by using another telephone.
− The power adaptor plug is not plugged in or
there is a complete power failure.
− The rechargeable batteries are empty or de-
fective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly.  Page 97
Connection is
disturbed or cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no
longer responds
− Reset all the functions to their default settings.
 Page 103
− Disconnect the power adapter plug briefly
from the power socket.
− Remove the batteries briefly from the handset.
Problems Solutions
The batteries are
empty in a short
time
− Batteries are empty or defective.
− Place the handset in the base station properly.
Clean the contact surfaces on the handset
and base station with a soft, dry cloth.
− Place the handset in the base station for 16
hours.
The CLIP
1
function
does not work
− The caller number display function is an optio-
nal service offered by telephone network pro-
viders. Contact your network provider for furt-
her information.
− The caller has suppressed the transmission of
their phone number.
The answering ma-
chine no longer
records messages/
memos
− Ensure that the answering machine is con-
nected correctly and switched on.
− Check whether the answering machine mem-
ory is full. Delete messages from the memory,
if necessary.  Page 93
No remote access
functions can be
executed
− Check that the correct PIN code has been en-
tered for the remote access.  Page 94
− The telephone used for remote access must
be set to tone dialling.
1
CLIP: Calling Line Identification Presentation