Operation Manual

In Case of Problems
40
18 In Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the fol-
lowing information first. In the case of technical problems, you can
contact our hotline service, Tel. [phone] within Switzerland
(Swisscom fees at time of going to print: CHF 2.60/min). In the
case of claims under the terms of guarantee, please contact your
sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to base
station possible
− Check that the handset has
been registered on the base
station with the correct PIN
code;  Chapter 5.
No telephone calls possible − The telephone is not con-
nected properly or is defec-
tive. Only use the telephone
connection cable supplied.
− Test whether the telephone
connection is in order by
using another telephone.
− The power adaptor plug is not
plugged in or there is a com-
plete power failure.
− The rechargeable batteries
are empty or defective.
− The handset is too far from
the base station.
− The wrong dialling mode is
set;  Chapter 5.