Operation Manual

- Important Information -
70
7 Important Information
7.1 Troubleshooting
Should problems arise with the answering machine, refer to the following information. In the case of
claims under the terms of guarantee, contact your sales outlet.
There is a 2 year period of guarantee.
Answering machine cannot be switched on
Check that the power adapter plug is fitted properly in the mains socket. Check that power is
available at the mains socket.
The \ icon flashes in the display
The battery is empty and must be replaced. Your outgoing message, all recorded messages and the
day and time announcement are deleted in the event of a power failure.
No messages are recorded
Check that the telephone line is properly connected in the telephone line socket.
Delete messages to create memory space.
Check that the sliding switch on the rear side is not set to “ANN ONLY”. To enable recording of
messages, the sliding switch must be set to “ANS”.
7.2 Guarantee
SWITEL equipment is produced and tested according to the latest production methods. The
implementation of carefully chosen materials and highly developed technologies ensure trouble-free
functioning and a long service life. The terms of guarantee do not apply where the cause of
equipment malfunction is the fault of the telephone network operator or any interposed private branch
extension system. The terms of guarantee do not apply to the standard batteries or power packs
used in the products. The period of guarantee is 24 months from the date of purchase.
All deficiencies resulting from material or production faults which occur during the period of guarantee
will be eliminated free of charge. Rights to claims under the terms of guarantee are annulled following
intervention by the purchaser or third parties. Damage caused as a result of improper handling or
operation, incorrect positioning or storing, improper connection or installation, Acts of God or other
external influence are not covered by the terms of guarantee. In the case of complaints, we reserve
the right to repair or replace defect parts or provide a replacement device. Replacement parts or
devices become our property. Rights to compensation in the case of damage are excluded where
there is no evidence of intent or gross negligence by the manufacturer.
If your device shows signs of defect during the period of guarantee, please return it to the sales outlet
in which you purchased the SWITEL device together with the purchase receipt. All rights to claims
under the terms of guarantee in accordance with this agreement must be asserted exclusively with
regard to your sales outlet. Two years after the purchase and transfer of our products, claims under
the terms of guarantee can no longer be asserted.