User's Manual
Table Of Contents
- SWORD Health User Manual
- Getting to know SWORD Phoenix
- 1 - Introduction
- 2 - Indications, Contraindications and Adverse Events
- 3 - Candidate Selection
- 4 - Components
- 5 - Digital Therapist Kits
- 6 - Setup
- 7 - Motion Trackers
- 8 - Patient’s Card
- 9 - Straps
- Phoenix Portal
- 10 - Create a User Account
- 11 - Accessing the Portal
- 12 - Getting to Know the Portal
- 13 - Patient List
- 14 - Add a New Patient
- 15 - Patient Screen
- 16 - Prescription
- 17 - Prescribe a Session
- 18 - Set Exercise Difficulty Level
- 19 - Patient Results
- 20 - Patient Profile
- 21 - Overview
- 22 - Daily Summary
- 23 - Send Messages
- 24 - Settings
- Digital Therapist
- 25 - Turn On the Digital Therapist
- Support
- Technical specifications
- 34. Service and inspections
- 35. Regulatory Statements
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1 - REPORTING ADVERSE EVENTS AND PROBLEMS WITH SWORD PHOENIX
If you detect any adverse events or functioning problems while using Sword Phoenix, please
contact SWORD Health’s Support teams via an email to help@swordhealth.com
To make it so our team can give you an answer quickly with a prior analysis, make sure the
following information can be found on your email:
Subject: Help
Message body:
● Name
● Telephone Number (optional)
● Problem Description
● Date and Time the problem occurred
● If the problem is in regard to the Digital Therapist, please let us know the Motion Trackers’
number.
After you send your email, SWORD Health’s teams will contact you as soon as possible.