User manual

SY-KVM31036 15
FAQ
Question: I installed the device and connected my systems but there is no display
to my monitor?
Answer: Please remember to connect the power cable to the kvm switch and,
ensure all cables are connected to the proper in/out ports.
Question: The device is not working with my system. Are there drivers I can
download to fix this?
Answer: No, there are no drivers/firmware for this device.
Question: The device installed properly but only one system will display on my
monitor?
Answer: Try using a different port on the kvm to determine if the problem is with
the port or the system. Also check that the port drivers on your system are up-to-
date and, that any system updates have been applied.
Question: The kvm won’t recognize my keyboard/mouse?
Answer: Try connecting the keyboard/mouse to each system before connecting
them to the switch. Please note that certain wireless keyboards will not work with
this kvm switch. It’s recommended that a wired keyboard/mouse combo be used
with this device.
Question: My keyboard/mouse will disconnect randomly but reconnect after a
reboot?
Answer: The keyboard/mouse may not have a sufficient supply of power. Try
changing the power management for the keyboard/mouse in the device settings.