User manual
95
The network does not work
• Check the connection between the monitor/DVR and your router/network switch.
• Before switching on the monitor/DVR, establish a network connection to the router/network switch.
• Connect the monitor/DVR directly to the router (not a network switch) for test purposes.
• Use a 1:1 fully-wired network cable to establish the connection.
• Depending on your network, select DHCP or assign a static IP address in the network settings.
If there is a DHCP server on your network (most routers feature a built-in DHCP server), enable the DHCP function
on the monitor/DVR. The monitor/DVR will then automatically obtain an IP address from your DHCP server.
If your network uses static IP addresses, assign a new IP address to your monitor/DVR in the same address range.
• If you have changed the network settings, switch off the monitor/DVR. Wait a few seconds, and then switch it back
on.
• Arewallisblockingthemonitor/DVR.
The IR remote control does not work
• Replace the battery in the IR remote control. Ensure that the battery is inserted in the correct polarity.
• Point the front of the IR remote control at the receiver in the monitor/DVR (the black area beneath the LCD display).
Recordings cannot be played on the computer
• Use a different piece of software to play the recording.