Instructions
Troubleshooting
App cannot connect to camera
This may be due to a weak WiFi signal or an
interrupted connection.
■
Check that your internet connection is
working correctly. Check cables, routers
and connections. Restart network devices if
necessary.
■
Check that the camera is within range of
your WiFi access point. Use of other 2.4
GHz products e.g. wireless networks and
microwave ovens may cause interference.
■
You may need to set up a wireless repeater
to improve the connection.
■
The camera battery may need to be
recharged.
Resetting the device
Resetting a device may help resolve erratic
behaviour such as connection problems, or
camera not responding
1. Insert the included reset pin into the reset
hole
2. Press down until you feel a “click” then hold
4-5 seconds.
3. Stop pressing when you hear the voice
prompt “system reset ...”.
4. If you continue to press and hold reset after
the prompt has sounded, the device will
power o.