Datasheet

See “You cannot access the local drive where your recovery points are saved
” on page 192.
■ You need information about your system to help you run the recovery
environment.
See “Locating required system information ” on page 181.
See “Troubleshooting the recovery environment ” on page 186.
To test Symantec Recovery Disk
1
Run the driver validation tool to test whether Symantec Recovery Disk works
with the network cards and storage devices on the computer.
2
Boot your computer using the Symantec Recovery Disk.
See “Starting a computer by using the recovery environment ” on page 142.
3
When you have booted into the recovery environment, do one of the following:
■ If you want to store recovery points on a network, run a mock restore of
a recovery point that is stored on a network to test the network connection.
■ If you want to store recovery points on the computer, run a mock restore
of a recovery point that is stored locally to test the local hard-drive
connection.
If driver validation fails
The driver validation test verifies whether the drivers for all storage devices and
network cards in use by the computer are available in the recovery environment.
If the drivers are available on the recovery disk, you receive a validation message.
If any drivers are missing from the recovery disk, the Driver Validation Results
dialog appears.
Without access to the correct drivers, a device cannot be used while running the
SRD. Therefore, if the recovery points required for recovering your computer are
stored on a network or a local hard drive, you might not have access to them.
You can find the drivers and copy them to a CD or a floppy disk, or you can create
a custom Symantec Recovery Disk CD.
See “Creating a custom Symantec Recovery Disk CD” on page 24.
Creating a custom Symantec Recovery Disk CD
If driver validation fails, or if your Symantec Recovery Disk CD does not work,
you can create a new one that contains your computer's current network and
storage device drivers.
Installing Symantec Backup Exec™ System Recovery
Creating a custom Symantec Recovery Disk CD
24