6.0 Product Manual Care for our Environment; ‘It's the right thing to do.’ Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products. This manual is made from recycled materials.
Norton 360™ Product Manual The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 6.0 Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, LiveUpdate, Norton 360, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Portions of this product Copyright 1996-2011 Glyph & Cog, LLC.
Contents Chapter 1 Getting Started ....................................... 7 About Norton 360 ...................................... 7 Activation protects you ............................. 20 About your Norton Account ........................ 24 About Norton Community Watch ................. 32 About Norton Bootable Recovery Tool ............................................... 34 About updating Norton 360 ....................... 38 About Network Proxy Settings ....................
Contents About Insight Network scan ...................... About Reputation Scan ............................ About Scan Facebook Wall ........................ About SONAR Protection .......................... About scanning Office documents ............... About Silent Mode .................................. About boot time protection ....................... Running a scan at the command prompt ..........................................
Contents Chapter 9 5 Securing your sensitive data .................. 301 About securing your sensitive data ............. 301 Chapter 10 Protecting your home network ............... 375 About the Network Security Map ................ 375 Chapter 11 Keeping your PC tuned up ..................... 401 About PC Tuneup ................................... About disk and file fragmentation .............. Optimizing your permanent disks manually ........................................
Contents About Antivirus settings .......................... About Firewall settings ............................ About Norton AntiSpam settings ................ About My Network settings ....................... About backup settings ............................. About Identity Protection settings .............. About Task Scheduling settings ................. About Administrative Settings ................... Chapter 14 482 506 515 519 521 524 528 532 Finding additional solutions ..................
Getting Started 1 This chapter includes the following topics: 1 About Norton 360 1 Activation protects you 1 About your Norton Account 1 About Norton Community Watch 1 About Norton Bootable Recovery Tool 1 About updating Norton 360 1 About Network Proxy Settings 1 About Norton 360 status About Norton 360 Norton 360 offers proven performance and delivers today’s fast and light all-in-one solution to protect your PC and all your online activities.
Getting Started About Norton 360 performance. By offering an unmatched combination of performance and protection, Norton 360 helps you get the most out of your PC and your online experience. About Norton 360 main window The Norton 360 main window acts as a security management interface. You can access the main features and monitor the performance of your computer from the main window.
Getting Started About Norton 360 PC Tuneup 9 Includes the performance tuning features, such as cleaning up unwanted files and performing Registry Cleanup . Depending on the security status of the different components of your computer, the status areas of the four protection categories are marked as Protected, Attention, or At Risk.
Getting Started About Norton 360 Performance Lets you open the Performance window in Norton 360. The Performance window chronicles all installs, downloads, optimizations, detections, alerts, and instances of Quick Scan that occurred on your computer since installing Norton 360. The window also displays a detailed graphical representation of the CPU and memory usage by your Norton product. Feedback Lets you give feedback about the Norton product that you use.
Getting Started About Norton 360 11 When your system status is At Risk or Attention, this section automatically provides you the Fix Now option to fix all the issues at once.
Getting Started About Norton 360 The bottom section of the Norton 360 main window helps you do the following: Activity Map
Getting Started About Norton 360 Lets you access the world map with hotspots of cybercrimes and the latest threats. The Activity Map shows the top cities in the world where most of the cybercrime activities occur. These cities are represented as yellow dots on the map. You can click a continent in the world map to view its cities with the highest number of threats. The details on the Activity Map are updated from a Symantec server on a regular basis.
Getting Started About Norton 360 Manage Lets you access Norton Management. Norton Management lets you manage your Norton products installed on all of your devices from one location. To sign up or to log into Norton Management, click the Manage icon at the bottom of the main window. You can use your existing Norton Account login information to access Norton Management. The Norton Management agent should be installed on each device that you want to add to Norton Management.
Getting Started About Norton 360 Online Family 15
Getting Started About Norton 360 Lets you monitor your child’s activities on the Internet. Norton Online Family w may not be available with some versions of Norton 360. In such case, you may not be able to access Norton Online Family options. When you click Online Family icon on the main window, the bottom section of the Norton 360 main window displays Norton Online Family sign in options. Norton Online Family provides you advanced controls to monitor your child's online activities.
Getting Started About Norton 360 latest search terms, and the latest alerts. After you sign in, you can use the Get Details option in the bottom section of the Norton 360 main window to view more details on the Norton Online Family Web site.
Getting Started About Norton 360 Safe Web
Getting Started About Norton 360 Lets you check the safety of a Web site. You can also perform a safe search. This option may not be w available with some versions of Norton 360. In such case, you may not be able to access this option. When you click Safe Web icon on the main window, the bottom section of the Norton 360 main window displays Norton Safe Web options.
Getting Started Activation protects you activity option in the bottom section of the Norton 360 main window to view the recent Norton Safe Web statistics on malicious sites and URLs. You can also view the list of new malicious URLs. Your activation status or subscription status appears at the bottom of the main window. You can use the Activate Now option to activate or subscribe your Norton product. Activation protects you Product activation protects users from pirated or counterfeit software.
Getting Started Activation protects you w 21 If you do not activate the product within the time period that the alert specifies, the product stops working. You can activate it after the time period has elapsed, but you are not protected until you activate the product. Activating Norton 360 To use all of the features in Norton 360, you must first activate your product. Product activation reduces software piracy and ensures that you have authentic Symantec software.
Getting Started Activation protects you To activate Norton 360, your computer must be connected to the Internet. If you use a proxy server to connect to the Internet, you must configure the proxy settings. To configure proxy settings, go to the Norton 360 main window, and then click Settings > Administrative Settings > Network Proxy Settings > Configure. To activate Norton 360 from the alert 1 2 3 4 In the alert, click Activate Now or Renew Now. Click OK. Follow the on-screen instructions.
Getting Started Activation protects you 23 The product key is a 25-character alphanumeric string that is shown in five groups of five characters each, separated by hyphens. The location of the product key varies depending on how you acquired the product. The locations of the product key are as follows: If you purchased a retail copy The product key is either on of the product on CD a sticker on the CD sleeve or on an insert in the product package.
Getting Started About your Norton Account If you are still unable to locate your product key, you can recover it using Norton Account To recover or access your product key log on to https://account.norton.com. If you are not registered, register for Norton Account. You can find the product key on the Products tab in the Norton Account page. About problems during activation If you cannot connect to the Symantec servers to activate your product, first check your Internet connection.
Getting Started About your Norton Account 25 moments to create your Norton Account. You must be connected to the Internet to create a Norton Account. After you create a Norton Account, you can access and manage your account information and product information from anywhere. It helps to reinstall your products and download the latest version of the products. If you install your product on more than one PC, you can use the same Norton Account.
Getting Started About your Norton Account After you log in to your Norton Account, you can manage your product information with the following options: Products Saves the information for all of the Norton products that you own. The Products tab provides you the information about the Norton products that you own and the expiration date. You can click the arrow icon against a product for more information such as product key and the registration date.
Getting Started About your Norton Account Profile Saves your account information and your billing details. The Profile options are: 1 Account Information 1 You can update your Norton Account information and your shipping address on the Account Information tab. After you update, click Update to save the changes. Billing Information 1 You can save your credit card information and your billing address on the Billing Information tab. It makes it easier for saving online orders.
Getting Started About your Norton Account Norton Online Backup Norton Online Backup provides a secure and easy-to-use online backup solution that safeguards your important data against system crash, accidental deleting, virus infection, and other disasters. Norton Safe Web Norton Safe Web checks the safety of a Web site and lets you perform a safe Web search. Norton.
Getting Started About your Norton Account 29 Creating a Norton Account Your Norton Account stores the product key and the billing information of your product. You can also register your product with the Norton Account. In addition, Norton Account helps you to do the following: 1 Access the product key and other product information when you need it. 1 Reinstall your Norton product. 1 Buy additional product keys for your home or office.
Getting Started About your Norton Account To create a Norton Account from the Norton Account Web page 1 In the Norton 360 main window, click Account. 2 In the My Account window, click Access Norton Account. 3 In the Norton Account Web page that appears, click Sign up now. 4 In the Norton Account Sign Up Web page, provide the details about your account information, and then click Sign Up.
Getting Started About your Norton Account 31 You can also change your Norton Account password, if required. Your computer must be connected to the Internet to access your Norton Account. w Symantec products that are older than the 2006 product year do not appear in your Norton Account. To access Norton Account 1 In the Norton 360 main window, click Account. 2 In the My Account window, click Access Norton Account.
Getting Started About Norton Community Watch About Norton Community Watch Norton Community Watch helps in identifying new security risks by submitting selected security and application data to Symantec for analysis. Symantec assesses the data to determine the new threats and their sources. The collective efforts from Norton security product users help in quick identification of solutions for these threats and risks. Norton Community Watch improves user security and product functionality.
Getting Started About Norton Community Watch 33 No personally identifiable information is exposed during data collection and submission. Symantec maintains an adequate level of protection for the collected information. The Detailed Error Data Collection option under Norton Community Watch in the Administrative Settings window lets you allow or deny the detailed data submissions. The detailed data may vary depending on the Norton-specific errors and components.
Getting Started About Norton Bootable Recovery Tool 2 In the Settings window, under Detailed Settings, click Administrative Settings. 3 In the Administrative Settings window, in the Norton Community Watch row, do one of the following: 1 To turn off Norton Community Watch, move the On/Off switch to the right to the Off position. 1 To turn on Norton Community Watch, move the On/Off switch to the left to the On position. 4 Click Apply.
Getting Started About Norton Bootable Recovery Tool 35 to install or continue using Norton 360 that you already purchased. Norton Bootable Recovery Tool detects and resolves the following security threats: Viruses Programs that infect another program, boot sector, partition sector, or document by inserting themselves or attaching themselves to that medium. Most viruses just replicate; many also do damage.
Getting Started About Norton Bootable Recovery Tool Adware Programs that facilitate the delivery of advertising content through their own window, or by using another program's interface. Trackware Programs that track system activity, gather system information, or track user habits, and relay this information to third-party organizations. The information that is gathered by such programs is neither personally identifiable nor confidential.
Getting Started About Norton Bootable Recovery Tool w 37 To use Norton Bootable Recovery Tool, you must use the product key of the Norton product that you purchased. If you use a trial version of Norton 360, you need to create a Norton Account to receive a product key to use Norton Bootable Recovery Tool. You can download Norton Bootable Recovery Tool Wizard in one of the following ways: 1 From the Start menu. 1 From the Norton Support Web site.
Getting Started About updating Norton 360 Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installation. If your computer is infected and you are not able to start your Windows operating system, you can use Norton Bootable Recovery Tool to remove threats and recover your computer.
Getting Started About updating Norton 360 39 files. These updates continually enhance the technology that Norton 360 uses to keep your PC protected. Automatic updates require an Internet connection. If you use a proxy server to connect to the Internet, you must configure the proxy settings in your product. If you do not normally keep your PC connected to the Internet, you can manually update Norton 360 after you connect to the Internet.
Getting Started About updating Norton 360 Program updates are minor improvements to your installed product. These differ from product upgrades, which are newer versions of the entire product. Program updates are usually created to extend the operating system or hardware compatibility, adjust a performance issue, or fix program errors. Program updates are released on an as-needed basis. w Some program updates may require that you restart your computer after you install them.
Getting Started About updating Norton 360 Norton Internet Security, Norton In addition to the virus Internet Security Online and security risk updates, users of these products receive definition updates for security protection. For the products that contain protection against phishing, users receive definition updates against phishing.
Getting Started About updating Norton 360 Norton Security Suite, Norton Business Suite Users of these products receive the latest virus definitions from Symantec that protects your computer from all types of security threats. In addition, users of these products receive Symantec spam definition files and definition updates against phishing. About Smart Definitions Norton 360 downloads and installs virus definitions regularly to protect your computer from the latest security threats.
Getting Started About updating Norton 360 Core Set 43 Contains the most important virus definitions that are required for latest security threats as viewed by Symantec. The Core Set is a subset of the Complete Set, and it is approximately 30 percent smaller than the Complete Set. The Core Set minimizes download time, installation time, and system start time. It also occupies lesser amount of disk space as compared to the Complete Set virus definitions.
Getting Started About updating Norton 360 installation time, lesser boot time, and lesser memory consumption. It also occupies lesser amount of disk space as compared to the full set of virus definitions. Therefore, Smart Definitions result in faster performance of your computer. Norton 360 checks the Smart Definitions option settings during each LiveUpdate session. If the option is turned on, the Smart Definitions are downloaded and installed.
Getting Started About updating Norton 360 45 turn off or turn on the Automatic LiveUpdate option from Quick Controls in the Settings window. w If you are connected to the Internet, Automatic LiveUpdate downloads product updates and definition updates every hour. If you have an Integrated Services Digital Network (ISDN) router that is set to automatically connect to your Internet service provider (ISP), it may incur charges each time.
Getting Started About updating Norton 360 presence of a specific virus or security threat. Norton 360 shows the date on which you last updated the virus and spyware definitions. You can also check the latest virus definition date. The Definitions Update section in the PC Security Details window displays the status and date of the last virus definition updates. To check for the latest virus and spyware definition date 1 In the Norton 360 main window, click PC Security, and then click View Details.
Getting Started About updating Norton 360 If you purchased a product as a service, or it came installed on your computer 47 If you do not activate your service or renew your subscription, you cannot obtain updates of any kind and the software no longer functions. If you receive this Your product status is always active as service through long as your security service is active your service with your service provider.
Getting Started About Network Proxy Settings Even if you do not turn on Pulse Updates, LiveUpdate collects all the missed streams and, it updates your computer during full definition updates. Turning off or turning on Pulse Updates Pulse Updates provide frequent, lightweight updates every 5 minutes in between the full updates. Always ensure that the Pulse Updates option is turned on.
Getting Started About Network Proxy Settings 49 Proxy Settings window to specify the automatic configuration URL, the proxy settings, and the authentication details. Norton 360 uses the proxy settings and authentication details to connect to the Internet automatically, whenever required. For example, LiveUpdate uses the specified proxy server settings to retrieve updates. You must ensure that you specify the proxy server details for LiveUpdate to run successfully.
Getting Started About Network Proxy Settings Network Proxy Settings window lets you specify the following settings: Automatic Configuration Lets you specify the automatic configuration URL or script to manage Internet access. You have the following options: 1 Automatically detect settings Lets your browser detect the network settings automatically. 1 If you do not want to override your manual settings for network connections, you must disable this option.
Getting Started About Network Proxy Settings Proxy Settings 51 Lets you provide the details of your Proxy Settings. Under Proxy Settings, check Use a proxy server for your HTTP connections, and do the following: 1 1 In the Address box, type the URL or IP address of your proxy server. In the Port box, type the port number of your proxy server. You can specify a value from 1 to 65535. Authentication Lets you connect to the Internet through a server that requires authentication.
Getting Started About Norton 360 status 4 In the Network Proxy Settings window, do the following: 1 If you want your browser to automatically detect network connection settings, under Automatic Configuration, check Automatically detect settings. 1 If the proxy server requires an automatic configuration URL, under Automatic Configuration, check Use automatic configuration script. Type the URL (such as file://C:/Proxy.pac) in the URL box.
Getting Started About Norton 360 status Attention 53 Indicates that your computer requires attention. At the bottom section of the Norton 360 main window, click Fix Now to resolve the security threats on your computer. At Risk Indicates that your computer is at risk. At the bottom section of the Norton 360 main window, click Fix Now to resolve the security threats on your computer.
Getting Started About Norton 360 status When your system status or protection categories statuses are marked as At Risk or Attention, you can resolve the security issues directly from the main window. To respond to security status indicators 1 In the Norton 360 main window, click Fix Now. 2 Follow the on-screen instructions. About the Norton 360 icon When you install Norton 360, it places an icon in the notification area at the far right of the taskbar.
Getting Started About Norton 360 status 55 You can right-click the icon to see a shortcut menu for Norton 360. You can choose items on the shortcut menu to open the Norton 360 window, to fix any issues that Norton 360 detects, or to get additional help. About Norton 360 shortcut menu Norton 360 works in the background to keep your PC secure. The Norton 360 icon is available in the notification area at the far right of the taskbar. The icon reassures you that your protection is up to date.
Getting Started About Norton 360 status Run Backup Now Use this option to create a backup of your files. You can specify when and how often Norton 360 backs up your files. View Recent History Use this option to review the information about the security events for all of the categories. Get Support Use this option to resolve your problem easily using Norton Autofix. Turn on/Turn off Silent Mode Use this option to turn on or turn off Silent Mode.
Getting Started About Norton 360 status 57 To view details of a protection feature 1 In the Norton 360 main window, click on a protection feature, and then click View Details. In the window that appears, you can view the following details: 1 The current status of the protection feature. 1 1 A list of the checks that the feature performs, and the results of each check. In some cases, the results of a check can include a link that provides additional information. A list of actions that you can perform.
Getting Started About Norton 360 status
Monitoring your system's performance 2 This chapter includes the following topics: 1 About System Insight About System Insight Norton 360 continuously monitors your computer to keep it free of any problems and run at peak efficiency. Norton 360 constantly scans the vital areas of your computer including memory, registry keys, and running processes. It monitors the important activities such as general file operation, network traffic, and Internet browsing.
Monitoring your system's performance About System Insight 1 1 1 alerts, or Quick Scans. The graph displays the activities as icon or stripe, and the description for each icon or stripe is provided at the bottom of the graph. The pop-up that appears when you move the mouse pointer over an icon provides you the details about the activity. The View Details link in the pop-up lets you view additional details about the activity in the Security History window.
Monitoring your system's performance About System Insight 1 1 61 The Norton Tasks window provides the details such as the timestamp, the duration, and the status of the background jobs. The details also include the type of power the job needs to run and if a job ran during idle time. You can select different power sources for the background jobs. You can also start or stop a background job at any time.
Monitoring your system's performance About System Insight To access the Performance window 4 In the Norton 360 main window, click Performance. About monitoring system activities System Insight provides information about the important system activities that you performed or that occurred over a period of the last three months. System Insight displays the information in the Performance window. The Events graph at the top of the Performance window displays each activity as icon or stripe.
Monitoring your system's performance About System Insight Downloads Provides the details about the application-download activities that you performed on your system over a period of the last three months The details include the date on which you downloaded a file and the total number of downloads on that date. You can click the file name link to view additional details about the downloaded file such as the Download Insight report, file name, reputation level, and recommended action.
Monitoring your system's performance About System Insight Alerts Provides the details about the performance alerts that Norton 360 displayed over a period of the last three months The details include the monitored date and the number of performance alerts generated. The View Details link provides additional details about performance-related activities, program name, program location, and system resources utilization.
Monitoring your system's performance About System Insight 65 Events graph at the top of the Performance window displays each activity as icon or stripe. The description for each icon or stripe appears at the bottom of the graph. The pop-up that appears when you move the mouse pointer over an icon provides you the details about the activity. The details include the date on which an activity was performed and the number of such activities that you performed on that date.
Monitoring your system's performance About System Insight to exclude the program from being monitored. You can use the Settings option in the File Insight window to turn off the Performance Alerting option. w Performance alerts are not displayed when your computer is idle or in Silent Mode. For each system resource, such as CPU, memory, and hard disk, there is a resource consumption threshold defined.
Monitoring your system's performance About System Insight 67 Configuring performance alerts You can use the Performance Alerting option to receive performance alerts when there is an increased usage of system resources by any program or process. You can use the following options to configure performance alerts: Off Turns off performance alerts. Select this option if you do not want Norton 360 to notify you with performance alerts. On Turns on performance alerts.
Monitoring your system's performance About System Insight Log Only Monitors and records the system resource usage. Select this option if you want Norton 360 to only monitor the system resource usage of every program or process running on your computer. When a program or process exceeds the threshold limit of the system resource usage, Norton 360 records these details in the Security History window.
Monitoring your system's performance About System Insight 69 4 Under High-Usage Alert for, do one of the following: 1 If you want Norton 360 to monitor the CPU usage, move the CPU switch to the left to the On position. 1 If you want Norton 360 to monitor the memory usage, move the Memory switch to the left to the On position. 1 If you want Norton 360 to monitor the disk usage, move the Disk switch to the left to the On position.
Monitoring your system's performance About System Insight 3 Under Performance Monitoring, in the Resource Threshold Profile for Alerting row, select one of the following options: Low Configures a low threshold limit for alerting. Symantec recommends you to select this option when your computer runs on battery power. Medium Configures a medium threshold limit for alerting. By default, the threshold limit is set to medium. High Configures a high threshold limit for alerting.
Monitoring your system's performance About System Insight 71 the program or the process manually and free the resource. If the Use Low Resource Profile On Battery Power option is turned on, Norton 360 automatically changes the threshold profile to low when your computer runs on battery power. By default, this option is turned on. w Symantec recommends that you keep the Use Low Resource Profile On Battery Power option turned on.
Monitoring your system's performance About System Insight To exclude a program from performance alerts 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Administrative Settings. 3 Under Performance Monitoring, in the Program Exclusions row, click Configure. 4 In the Program Exclusions window, click Add. 5 In the Select a program dialog box, browse to the executable file for the program that you want to add. 6 Click Open.
Monitoring your system's performance About System Insight 73 6 Click OK. 7 In the Settings window, click Close. About CPU graph and memory graph Norton 360 monitors the overall system CPU usage and memory usage and the Norton-specific CPU usage and memory usage. Norton 360 displays the details in the CPU graph and the memory graph. The CPU graph and memory graph are real-time graphs of CPU utilization and memory utilization.
Monitoring your system's performance About System Insight 1 The file name, version number, digital signature, the date on which the process was installed. The date on which the process was last used and whether it is a startup file. The stability details. 1 The confidence level. 1 The resource usage details. 1 1 1 The actions that the process performs on your system. In addition, the File Insight window displays the CPU graph and the resource usage details for the running processes.
Monitoring your system's performance About System Insight 75 2 In the Performance window, do one of the following: 1 To view the CPU graph, click the CPU tab. 1 1 To view the memory graph, click the Memory tab. To magnify or shrink the graph, click 10min, 30min, 1D, 1W, or 1M next to the Zoom option. Obtaining historical data of your CPU and memory usage The Zoom options also provide you the historical data of the CPU graph and memory graph.
Monitoring your system's performance About System Insight 2 In the Performance window, do one of the following: 1 To view the CPU graph, click the CPU tab. 1 To view the memory graph, click the Memory tab. 3 Click at any point on the graph to obtain a list of resource-consuming processes. 4 Click the name of a process to obtain additional information about the process in the File Insight window. About optimization The data storage space on a disk is divided into discrete units.
Monitoring your system's performance About System Insight 77 structures so that they can grow without immediately becoming fragmented again. You can optimize your boot volume manually by using the Optimize option in the Performance window. You can also configure Norton 360 to defragment your boot volume or the local disk that contains boot volume when your computer is idle. Norton 360 automatically schedules the optimization when it detects the installation of an application on your computer.
Monitoring your system's performance About System Insight can view details such as timestamp, duration, and status of the background job. To optimize your boot volume from the Performance window 1 In the Norton 360 main window, click Performance. 2 In the Performance window, at the top of the security status graph, click Optimize. To optimize your boot volume from the Norton Tasks window 1 In the Norton 360 main window, click Performance. 2 In the Performance window, click Norton Tasks.
Monitoring your system's performance About System Insight 79 to optimize the boot volume during idle time. By default, this option is turned on. Turning off or turning on Idle Time Optimizer Norton 360 automatically schedules the optimization when it detects the installation of a new application on your computer. Norton 360 runs this optimization only when your computer is idle. You can use the Idle Time Optimizer option to optimize the boot volume during idle time. By default, this option is turned on.
Monitoring your system's performance About System Insight 1 1 1 1 1 You can use the icon that appears before the name of a background job to start or stop a background task. You can start or stop a background task at any time. The timestamp of the Norton task You can view details such as the date on which the background job last ran and the time. These details help you decide whether to start a background task or wait for Norton 360 to run the job during idle time.
Monitoring your system's performance About System Insight The Norton Tasks window lets you monitor the following Norton-specific tasks: Automatic LiveUpdate Automatic LiveUpdate automatically checks for definition updates and program updates when your computer is connected to the Internet. By default, Automatic LiveUpdate checks for updates every hour. Backing up DefaultSet Performs a backup of the files and data that are included in your backup set.
Monitoring your system's performance About System Insight Internet Explorer History Cleaner Deletes the unnecessary Web page history that is left behind in your Internet browser's history folder. Removes the traces of any Internet searches that are performed on your PC. Internet Explorer Temporary Deletes the temporary files Files that are left behind on the hard disk after Internet browsing. Norton Community Watch Norton Community Watch protects your computer against potential risks.
Monitoring your system's performance About System Insight Norton Insight Allows the smart scanning of files on your computer. It improves the performance of Norton 360 scans by letting you scan fewer files without compromising the security of your computer. Norton Insight lets you check the details of the Files of Interest that are available on your computer. You can view details such as signature of the file and the date on which the file was installed.
Monitoring your system's performance About System Insight Quick Scan Scans the important locations of your computer that the viruses and other security threats often target. Quick Scan takes less time to scan than a Full System Scan because this scan does not scan your entire computer. Windows Registry Cleaner Deletes the inaccurate entries and obsolete entries in the Windows registry that can cause errors.
Monitoring your system's performance About System Insight Licensing Maintenance Performs background maintenance tasks related to licensing. Insight Maintenance Performs background maintenance tasks related to Norton Insight. Tasks include maintaining details about the stability and trust level of files in your computer. Product Maintenance Performs background maintenance tasks related to Norton 360. Tasks include clearing install logs and rescanning consolidated firewall rule.
Monitoring your system's performance About System Insight To monitor background jobs 1 In the Norton 360 main window, click Performance. 2 In the Performance window, click Norton Tasks. 3 In the Norton Tasks window, view the details of background jobs. 4 Do one of the following: 1 To run a background job, click the play icon that appears before the name of the background job. 1 To stop a running background job, click the stop icon that appears before the name of the background job. 5 Click Close.
Monitoring your system's performance About System Insight 87 You can select one of the following options: External Allows the Norton Tasks to run only when your computer uses external power. If you choose this option, Norton 360 performs the Norton Tasks when the computer is idle and connected to external power. External and Battery Allows the Norton Tasks to run irrespective if the computer uses external power or battery power.
Monitoring your system's performance About System Insight 3 In the Norton Tasks window, under the Power Source column, click the Configure link for the Norton Task that you want to configure the power source. 4 In the Power Source window, select one of the following: 1 External Allows the Norton Task to run only when your computer uses external power. 1 External and Battery Allows the Norton Task to run irrespective if the computer uses external power or battery power.
Monitoring your system's performance About System Insight A Norton 360 scan can identify threats on your computer in the following ways: The Blacklist technique At regular intervals, Norton 360 obtains definition updates from Symantec. These updates contain signatures of known threats. Each time when Norton 360 obtains the definition updates, it performs a scan of all of the files that are available on your computer.
Monitoring your system's performance About System Insight The Whitelist technique Norton 360 obtains specific information about the Files of Interest and submits the information to Symantec during idle time. The information includes things such as file name, file size, and hash key. Symantec analyzes the information of each File of Interest and its unique hash value and provides a confidence level to the file.
Monitoring your system's performance About System Insight Symantec assigns the following confidence levels to Files of Interest: Trusted Symantec analyzes the file as trusted based on the statistical evaluation that is done on the files that are available within the Norton Community. If the file has three green bars, Symantec rates the file as Norton Trusted. The files that have three green bars display a Norton Trusted pop-up text when you move the mouse pointer over the green bars.
Monitoring your system's performance About System Insight Norton 360 also provides different profiles to configure your scan performance. When you use the Full Scan profile, Norton 360 follows the Blacklist technique to scan your computer. It scans all of the files on your computer against the signatures that it obtained during definition updates. When you use the Standard Trust or High Trust profile, Norton 360 follows the Whitelist technique to scan the files based on their confidence level.
Monitoring your system's performance About System Insight The drop-down list that is available in the Norton Insight - Application Ratings window provides you the following options: All Running Processes Lists the processes that run on your computer at that point in time when you selected this option. All Files Lists the Files of Interest. Startup Items Lists the programs that start when you start your computer.
Monitoring your system's performance About System Insight User Trusted Files Lists the Files of Interest that you manually trusted in the File Insight window. This category does not list the files that do not belong to the File of Interest even if you manually trust the files. However, Norton 360 excludes all of the manually trusted files from Norton 360 scan when you configure Scan Performance Profiles to High Trust.
Monitoring your system's performance About System Insight 95 To view the files using Norton Insight 1 In the Norton 360 main window, click PC Security, and then click Run Norton Insight. 2 In the Norton Insight - Application Ratings window, select an option from the Show drop-down list to view a category of files. You may need to scroll the window to view all the files that are listed in the details area. 3 Click Close.
Monitoring your system's performance About System Insight window to update the trust value of a file. You can also manually trust any well-known files. You can change the trust level of any file to User Trusted other than the files that are Norton Trusted. You can determine the resource usage of a file that is available on your computer. The File Insight window displays the CPU graph and the system resource usage details for the running processes.
Monitoring your system's performance About System Insight 97 To manually trust the file 4 In the File Insight window, in the Details tab, click Trust Now. You can manually trust the files that are poor, unproven, or not Norton trusted. To determine the resource usage of a running process 1 In the File Insight window, in the left pane, click Activity. 2 In the Show drop-down list, do one of the following: 1 Select Performance to view the performance graph of the process.
Monitoring your system's performance About System Insight 1 Norton 360 scans the files that have a confidence level other than Norton Trusted. Configure to High Trust to perform a scan that excludes the files that have known digital signatures or high confidence levels. Norton 360 does not scan the files that have confidence level as Norton Trusted or User Trusted. It also excludes the Good files with high confidence level from the scan.
Monitoring your system's performance About System Insight 99 2 In the Norton Insight - Application Ratings window, move the Scan Performance Profiles slider to one of the settings. Your options are: 1 Full Scan 1 Standard Trust 1 High Trust 3 Click Close. About Monthly Report Monthly Report lets you view a summary of what Norton 360 has done for you. Norton 360 displays the monthly report every 30 days after you install your product.
Monitoring your system's performance About System Insight Norton 360 provides reports based on the following categories: PC Security Lets you view the details of the various attacks your PC is protected from For example, you can view the total number of viruses and spyware from which you are protected. Web Lets you view the details of Antiphishing activities For example, you can view the total number of known authenticated sites that you visited.
Monitoring your system's performance About System Insight 101 Viewing the Monthly Report The Monthly Report lets you view how Norton 360 protected you for the past 30 days. This report includes different activities that Norton 360 performed to protect your computer. The Monthly Report provides information about the following activities: 1 1 1 1 The total number of threats that Norton 360 detected on your computer. The total number of phishing and authenticated Web sites that you visited.
Monitoring your system's performance About System Insight
Maintaining total protection 3 This chapter includes the following topics: 1 About total protection 1 About keeping your computer secure 1 About solving connection problems 1 About responding to emergencies 1 About monitoring protection features 1 About viewing details of system vulnerabilities About total protection Norton 360 offers total protection of your PC that includes Antivirus and Spyware Protection, online identity theft protection, backup, and PC tuneup capabilities.
Maintaining total protection About keeping your computer secure Norton 360 is grouped into the following four categories of protection: PC Security Blocks and removes viruses and spyware from email and downloaded sites, protects against emerging threats, scans, cleans email attachments, and secures connections and data transmission between your computer and the Internet. Identity Protection Helps to guard against identity theft, verifies authenticity of Web sites.
Maintaining total protection About keeping your computer secure 1 1 1 105 Delete all unwanted messages without opening them. Do not respond to email that you suspect is spam. Delete it. Be wary of any email that requests confidential information, and confirm the authenticity of the request before you reply. To protect yourself from phishing attempts, do the following: 1 When you visit a Web site, type the address directly into your browser rather than clicking a link.
Maintaining total protection About solving connection problems About solving connection problems Norton 360 uses an Internet connection to support several of its protection features. If you use a proxy server to connect to the Internet, you must configure the proxy settings of Norton 360. You can configure Network Proxy Settings in the Administrative Settings window.
Maintaining total protection About responding to emergencies Full System Scan Checks all boot records, files, and running programs to protect your computer from viruses and spyware It also runs other tasks (such as LiveUpdate, Registry Cleanup, Disk Optimization, and Backup) to provide a high level of protection and improve the performance of your computer.
Maintaining total protection About monitoring protection features When you right-click a folder, the shortcut menu displays Norton 360 and then Scan Now option. You can use this command to scan any particular folder. When you right-click a file, the shortcut menu displays Norton 360 and then Insight Network Scan option. You can use this command to scan a file using both local definitions and definitions that are hosted in the Cloud.
Maintaining total protection About monitoring protection features 109 window. For example, the security items that are related to the Quarantine feature appear under the Quarantine category. In addition, the Security History window displays details of each item in the Details pane.
Maintaining total protection About monitoring protection features 1 Email Errors 1 Norton Community Watch 1 Registry Cleanup 1 File Cleanup 1 Disk Optimization 1 Silent Mode 1 LiveUpdate You can view the security items based on the category of events that you select and the search string that you provide. Norton 360 restricts the number of search results that appear on each page in the Security History window.
Maintaining total protection About monitoring protection features 111 History logs for that day. You can later import the file into Security History and analyze the data. Viewing items in Security History Security History provides a record of all the activities that Norton 360 performed on your computer.
Maintaining total protection About monitoring protection features 2 In the Tasks window, under General Tasks, click Check Security History.
Maintaining total protection About monitoring protection features 113 3 In Security History window, in the Show drop-down list, select the category of items that you want to view. Your options are: Recent History The Recent History view in the Security History window displays the alerts that you received during the last seven days. It lists the history of certain recent security events. Full History The Full History view in the Security History window displays the complete Security History.
Maintaining total protection About monitoring protection features Resolved Security Risks The security risks include the suspicious programs that can compromise the security of your computer. The Resolved Security Risks view in the Security History window displays a list of security risks that Norton 360 has detected and then repaired, quarantined, or removed. The quarantined items are listed in the Quarantine view. You can also view the quarantined items in the Quarantine view.
Maintaining total protection About monitoring protection features Quarantine The Security History Quarantine provides a safe location on your computer where you can isolate items while you decide an action to take on them. The Quarantine view in the Security History window displays all of the security risks that are isolated in the Security History Quarantine. SONAR Activity Symantec Online Network for Advanced Response (SONAR) identifies new threats based on the suspicious behavior of applications.
Maintaining total protection About monitoring protection features Firewall - Network and Connections The firewall monitors the communications between your computer and other computers on the Internet. The Firewall - Network and Connections category in the Security History window displays information about the networks that your computer connects to. It also displays the actions that you have taken to trust or to restrict networks and computers.
Maintaining total protection About monitoring protection features Firewall - Activities The firewall monitors the communications between your computer and other computers on the Internet. The firewall maintains rules to control Internet access to and from your computer. The Firewall - Activities view in the Security History window displays the rules that firewall creates. The rules that you create also appear in this view.
Maintaining total protection About monitoring protection features Download Insight Download Insight processes any executable file that you download for analysis of its reputation level. It then informs you about the processing results based on the Download Insight settings. The Download Insight view in the Security History window displays details of all events that Download Insight processes and notifies.
Maintaining total protection About monitoring protection features Norton Product Tamper Protection Norton Product Tamper Protection lets you protect your Norton product from any attack or modification by unknown, suspicious, or malicious applications. The Norton Product Tamper Protection view in the Security History window displays details about unauthorized attempts to modify Symantec processes. The tasks that your Symantec product blocks also appear in the list.
Maintaining total protection About monitoring protection features Metered Network Metered Broadband Mode lets you set up policies and restrict the Internet usage of Norton 360. You can define the amount of network bandwidth that Norton 360 can use. The Metered Network view in the Security History window provides details about the actions that you performed to restrict the Internet usage of Norton 360. Backup The Backup view displays the list of the backup and restore activities that you performed.
Maintaining total protection About monitoring protection features Email Errors Email errors include any failure that occurs when Norton 360 tries to send, download, or scan an email message that you send or receive. The Email Errors view in the Security History displays details about any Email Error alerts that you receive when an Email error occurs. Details include the Error ID and the Error message.
Maintaining total protection About monitoring protection features Registry Cleanup The windows registry can contain the entries that refer to files that do not exist. Such broken registry items can slow down your computer. Registry Cleanup scans your computer and cleans any broken registry entries that it finds. The Registry Cleanup view in the Security History window displays the list of the Registry Cleanup activities that been performed in your computer.
Maintaining total protection About monitoring protection features Silent Mode Silent Mode suppresses alerts and notifications and temporarily suspends most of the background activities. The Silent Mode view in the Security History window displays the summary of the Silent Mode sessions.
Maintaining total protection About monitoring protection features 4 Click a row to view details for that item. If you want to view additional information about an item, click the More Details option in the Details pane or double-click the particular row. You can view the advanced details about the item in the Security History-Advanced Details window and take actions as needed.
Maintaining total protection About monitoring protection features 125 The following table lists the categories that provide the advanced details about the Security History items: Alert Summary Displays the following information about the item: 1 Severity 1 This category displays the risk level of the selected item. The various levels of security risks are High, Medium, Low, and Info. Activity 1 This category displays the activity that was performed by Norton 360.
Maintaining total protection About monitoring protection features Actions
Maintaining total protection About monitoring protection features Displays the actions that are available for the selected item The options in the Actions view vary depending on the options that are available in the Show drop-down list in the Security History window. The following are some of the Actions options: 1 Trust This action allows access to or from the selected computer or all of the unclassified computers on the selected network.
Maintaining total protection About monitoring protection features This action removes the restricted status from the selected computer or from all of the unclassified computers on the selected network. 1 This option is available in the Security History - Firewall Network and Connections view. View Rule This action shows the firewall rule that is used to control the Internet access attempts by the selected program in the Program Control window of Norton 360.
Maintaining total protection About monitoring protection features 1 129 Notify Me This action allows Norton 360 to notify you when it blocks the selected attack signature in the future. This option is available in the Security History - Intrusion Prevention view. Risk Management Displays the links that provide the information that is related to the selected item For some Security History items, this view lets you access the relevant settings pane of the Norton 360 window.
Maintaining total protection About monitoring protection features The File Insight window lets you view more details of events that belong to some of the following categories in the Security History window: Resolved Security Risks Lets you view the detailed information about the resolved security risks in an organized way. The Resolved Security Risks category includes the infected files that Norton 360 repairs, removes, or quarantines.
Maintaining total protection About monitoring protection features Quarantine 131 Lets you view the detailed information about quarantined security risks in an organized way. The Quarantine category includes the infected files that are isolated from the rest of your computer while they await your attention for a suitable action. The File Insight window provides details about the risk level, the origin, and the activity report of quarantined security risks on your system.
Maintaining total protection About monitoring protection features You can select a tab to view more details about it. The File Insight window provides details about a file in the following tabs: Details Displays the information such as the confidence level, community usage of a file, how long ago the file was released and how stable the file is. Stability ratings of a file w may vary depending upon your operating system.
Maintaining total protection About monitoring protection features Activity 133 Provides the details about the suspicious actions performed by the file on your computer. It also provides information about the resource usage of a process and the effect of the process on the overall CPU utilization of your computer.
Maintaining total protection About monitoring protection features About the Threat Detected window The ThreatDetected window appears whenever Norton 360 detects a security risk on your computer. You can use this window to view details about the risk and select an action for the risk. Sometimes, you may want to access the Threat Detected window for the same risk again. In that case, the window can be opened at any time from Security History.
Maintaining total protection About monitoring protection features 135 Returns the selected Quarantine item to its original location without repairing it and excludes the item from being detected in the future scans Remove this file Removes the security risk from your computer and quarantines it Exclude this program Excludes the security risk from future scan Remove from history Removes the selected security risk item from the Security History log Get help Takes you to the Symantec Security Response
Maintaining total protection About monitoring protection features in Security History, you must select the Full History view. To search in Security History 1 In the Security History window, in the Quick Search text box, type the name of the item that you want to search. 2 Click Go. Exporting or Importing Security History information Norton 360 lets you export the Security History events to a file. You can export and save the Security History events and view them at your leisure.
Maintaining total protection About monitoring protection features 137 You can import only the log files that have .mcf file extension. When you import a log file, the exported list of Security History information in the log file appears. This list replaces the current security events list. You can select an option in the Show drop-down list to view the option-specific details that are saved in the log file. To revert to the current Security History list you must click the Close file: file_name.mcf link.
Maintaining total protection About monitoring protection features 5 Select the .mcf file and click Open. You can only open log files of .mcf format in the Security History window. You can open and view log files of .txt file externally without using Security History. In the import mode, you cannot make modifications to the information. For example, you cannot clear the logs. You can revert to the current Security History list by closing the file.
Maintaining total protection About monitoring protection features 139 Once an item has been quarantined, you have several options. All of the actions that you take on quarantined items must be performed in the Security History Quarantine. To perform an action on a quarantined item 1 In the Security History window, in the Quarantine view, select the item on which you want to perform the action. 2 In the Details pane, click Restore & Options.
Maintaining total protection About monitoring protection features 3 In the Threat Detected window, select the action that you want to perform. Some of the options are: Restore Returns the security risk that is quarantined to the original location on your computer This option is available only for the detected viral threats.
Maintaining total protection About monitoring protection features 141 Adding an item to the Quarantine Security History Quarantine provides a safe location on your computer in which you can isolate items while you decide on an action to take on each item. The Quarantine view in the Security History window displays a list of quarantined items. You can view the name and the risk status of each quarantined item. You can manually add an item to the Security History Quarantine.
Maintaining total protection About monitoring protection features functionality of a program that requires the risk program to run. For example, a shareware or freeware program that you download may use adware to keep its price low. In this case, you can allow the security risk program to remain on your computer or restore it if Spyware Protection has removed it. Some quarantined items are successfully disinfected after Norton 360 rescans them. You can also restore such items.
Maintaining total protection About monitoring protection features 143 to remove the security risk and places it in the Security History Quarantine. Some programs may rely on the security risk item that you quarantine to function. In this case, you can restore the security risk to regain the functionality of a program that requires the risk program to run. w The Restore option is only available for the security risks that are manually quarantined.
Maintaining total protection About viewing details of system vulnerabilities volume. These items appear as Not Submitted in Security History. To manually submit an item to Symantec 1 In the Security History window, in the Quarantine view, select the item that you want to submit to Symantec. 2 In the Details pane, click Restore & Options. 3 In the Threat Detected window, click Submit to Symantec. 4 In the dialog box that appears, click OK.
Maintaining total protection About viewing details of system vulnerabilities 145 attacks. It also provides information about the known attacks that they are protected from. Vulnerabilities are flaws in your programs or your operating system that can create weaknesses in overall security of your system. Improper computer configurations or security configurations also create vulnerabilities. External attackers exploit these vulnerabilities and perform malicious actions on your computer.
Maintaining total protection About viewing details of system vulnerabilities vulnerabilities that the program contains. You can also view more details about the vulnerabilities by clicking on the program name. To view the list of vulnerable programs 1 In the Norton 360 main window, click Tasks. 2 In the Tasks window, under General Tasks, click Check Vulnerability Protection. 3 After you finish viewing the list, click Close.
Maintaining total protection About viewing details of system vulnerabilities 147 2 In the Tasks window, under General Tasks, click Check Vulnerability Protection. 3 In the Vulnerability Protection window, in the Program column, click the program name for which you want to view the details. 4 In the Program Vulnerability Details window, view the signature details of the program. 5 If you want to view additional information about the signature, then click the signature name.
Maintaining total protection About viewing details of system vulnerabilities
Scanning your computer 4 This chapter includes the following topics: 1 About the Norton 360 scans 1 About Computer Scan 1 About Insight Network scan 1 About Reputation Scan 1 About Scan Facebook Wall 1 About SONAR Protection 1 About scanning Office documents 1 About Silent Mode 1 About boot time protection 1 Running a scan at the command prompt About the Norton 360 scans Norton 360 scans secure your computer from all types of viruses and unknown threats using the latest virus definitio
Scanning your computer About the Norton 360 scans Norton 360 automatically performs different types of scans to secure your computer from latest threats. It also lets you run different types of scans manually to secure your computer. By using Norton 360, you can run the following types of scans: Computer Scan Computer Scan uses the latest virus definitions that are available locally in the computer.
Scanning your computer About the Norton 360 scans Reputation Scan Reputation Scan displays the reputation information of the files on your computer. It displays the reputation information such as trust level, prevalence, stability rating, and resource usage. Reputation Scan displays the detailed reputation information of the good files and the number of bad files that have been detected or removed. Reputation Scan also internally performs Computer Scan and Insight Network Scan to detect the threats.
Scanning your computer About Computer Scan Scan Facebook Wall Scan Facebook Wall lets you scan the links and URLs that are available on your Facebook profile. When you click the Scan Facebook Wall option, Norton 360 takes you to the Facebook login Web page. After you log in to your Facebook profile, Norton Safe Web asks you to grant permission to access your Facebook wall.
Scanning your computer About Computer Scan 153 of the Computer Scan displays the threat as Trojan.Foo. You can click the Run Scans option available in the Tasks window to access the different types of computer scans. If you suspect that your computer is infected, you can run three types of computer scans manually to prevent virus infections on your computer.
Scanning your computer About Computer Scan Custom Task Runs LiveUpdate, backup, and disk optimization tasks. Runs LiveUpdate, backs up your data, frees disk space, and optimizes your disk volume. Computer Scan provides details about the scanned items. You can view the details such as total number of files scanned, security risks detected, security risks resolved, and the total items that require attention.
Scanning your computer About Computer Scan 155 3 Click Go. You can use the following options: Pause Suspends the scan temporarily. Click Resume to continue the scan. Skip Skips the current scan. Cancel Terminates a Quick Scan. 4 On the Results Summary window, do one of the following: 1 If no items require attention, click Finish. 1 If there are items require attention, review the risks in the Threats Detected window.
Scanning your computer About Computer Scan 3 Click Go. 4 After the scan is complete, in the Scans window, click Close. Scanning selected drives, folders, or files Occasionally, you might want to scan a particular file, removable drives, any of your computer's drives, or any folders or files on your computer. For example, when you work with removable media and suspect a virus, you can scan that particular disk.
Scanning your computer About Computer Scan 157 4 In the Scans window, do one of the following: 1 To scan specific drives, click Run next to Drive Scan, select the drives that you want to scan, and then click Scan. 1 To scan specific folders, click Run next to Folder Scan, select the folders that you want to scan, and then click Scan. 1 To scan specific files, click Run next to File Scan, select the files that you want to scan, and then click Add. You can also press Ctrl, and select multiple files to scan.
Scanning your computer About Computer Scan computer. Viruses, spyware, and other risks often target these areas. If your most recent scan was a Full System Scan, this window shows the results of a comprehensive scan of your entire computer.
Scanning your computer About Computer Scan 159 About custom scans You can create a custom scan if you regularly scan a particular segment of your computer. This custom scan lets you scan the segment frequently without having to specify it every time. You can also schedule the custom scan to run automatically on specific dates and times or at periodic intervals. You can schedule a scan according to your preferences.
Scanning your computer About Computer Scan 5 In the New Scan window, in the Scan Name box, type a name for the scan. You cannot specify a scan name that is already in use. 6 On the Scan Items tab, add the items that you want to scan. See “Selecting the scan items” on page 160. 7 On the Scan Schedule tab, set the frequency and time at which you want to perform the scan. See “Scheduling a scan” on page 164. 8 On the Scan Options tab, configure the scan options as required.
Scanning your computer About Computer Scan 161 5 In the window that appears, on the Scan Items tab, do the following: 1 To add drives, click Add Drives, in the Scan Drives dialog box, select the drives to be scanned, and click Add. 1 To add folders, click Add Folders, in the Scan Folders dialog box, select the folders to be scanned, and click Add. 1 To add files, click Add Files, in the Files to Scan dialog box, select the files to be scanned, and then click Add.
Scanning your computer About Computer Scan Editing a custom scan You can edit a custom scan that you created. You can include additional files or folders to the scan or remove the files and folders that you do not want to scan. You can also change the name of the scan. You can edit a custom scan in the Scans window. To edit a custom scan 1 In the Norton 360 main window, click PC Security, and then click Run Scans. 2 In the Scans window, under Computer Scans, click Custom Scan. 3 Click Go.
Scanning your computer About Computer Scan 163 3 Click Go. 4 In the Scans window, click Run next to the custom scan that you want to run. You can use the following options to suspend a custom scan: Pause Suspends a custom scan temporarily. Click Resume to continue the scan. Stop Terminates a custom scan. Click Yes to confirm. 5 In the Results Summary window, do one of the following: 1 If no items require attention, click Finish.
Scanning your computer About Computer Scan About scheduling scans Norton 360 automatically detects the idle state of your computer and runs a Full System Scan. However, you can schedule a Full System Scan according to your preferences. You can also set up a schedule for a Quick Scan and custom virus scans that you create. You can schedule scans to run automatically on specific dates and times or at periodic intervals.
Scanning your computer About Computer Scan 165 2 In the Scans window, under Computer Scans, click Custom Scan. 3 Click Go. 4 In the Scans window, in the Edit Scan column, click the edit icon next to the custom scan that you want to schedule. 5 In the Edit Scan window, on the Scan Schedule tab, do one of the following: 1 If you do not want to run the scan at any particular time, but want to keep the scan options and scan items saved, select Do not schedule this scan.
Scanning your computer About Computer Scan 7 Under After scan completion:, select the state at which your computer should be after the scan is complete. Your options are: 1 Stay On 1 Turn Off 1 Sleep 1 Hibernate 8 Click OK. Scheduling a Full System Scan Norton 360 automatically detects the idle state of your computer and runs a Full System Scan. Full System Scan protects your computer against infection without compromising the performance of your computer.
Scanning your computer About Computer Scan 167 Scheduling a Quick Scan Quick Scan scans the important locations of your computer that the viruses and other security threats often target. When you perform a Quick Scan, Norton 360 scans only the running processes and the loaded programs. Quick Scan takes less time to scan than a Full System Scan because this scan does not scan your entire computer. Norton 360 lets you schedule a Quick Scan. You can schedule a Quick Scan in the Scans window.
Scanning your computer About Insight Network scan 3 Click Go. 4 In the Scans window, in the Edit Scan column, click the edit icon next to the scan that you want to edit. 5 In the Edit Scan window, on the Scan Schedule tab, change the schedule as required. Most of the frequency options include the additional options that you can use to refine the schedule. Set the additional options as required. 6 Click OK.
Scanning your computer About Insight Network scan 169 name for the risk detected, but the local definitions provide the specific name for the risk detected. For example, if a Trojan horse is detected, the scan results of the Insight Network might display Cloud.Trojan. However, the scan results of the local definition might display Trojan.Foo. If the traditional scan completes while the Insight Network scan is still running, you can view the Insight Network Scan progress status.
Scanning your computer About Reputation Scan When the Insight Protection option is turned on, Norton 360 performs a traditional scan and an Insight Network scan simultaneously. The traditional scan uses the definitions from the local system, and the Insight Network scan uses the definitions that are hosted in the Cloud. Norton 360 performs only a traditional scan if the Insight Protection option is turned off.
Scanning your computer About Reputation Scan 171 suspicious or vulnerable on your computer using the reputation-based threat detection. Norton 360 lets you run different types of Reputation Scan and detect suspicious programs on your computer. Reputation Scan filters the files on the basis of certain filtering criteria and performs an Insight Network Scan on the filtered files. Reputation Scan filters the files as reputation files. It filters .exe files, .scr files, .sys files, .dll files, .drv files, .
Scanning your computer About Reputation Scan information, Norton 360 also checks for the latest virus definitions on the Cloud. w Your computer must be connected to the Internet to access the latest reputation information and virus definitions from the Cloud. If your computer is not connected to the Internet, Norton 360 uses the reputation information that is available locally.
Scanning your computer About Reputation Scan 173 you select. You can manually run the following types of Reputation Scan: Quick Scan Scans the important locations of your computer that the viruses and other security threats often target. When you perform a Quick Scan, Norton 360 considers the Files of Interest that related to loaded programs and the running processes. Full System Scan Scans all the Files of Interest that are available on your computer.
Scanning your computer About Reputation Scan Watch data and Symantec’s analysis. Symantec assigns the following confidence levels to reputation files: Trusted Symantec has a high indication that the file is trusted. Good Symantec has a high indication that the file is trusted. Unproven Symantec does not have enough information about the file to assign a trust level to the file. The file is neither safe nor unsafe. Poor Symantec has a few indications that the file is not trusted.
Scanning your computer About Reputation Scan 175 Running a Reputation Full System Scan When you perform a Full System Scan, Norton 360 scans all the Files of Interest that are available on your computer. This fileset includes the files that relate to the running processes, startup files, and loaded programs. To run a Reputation Full System Scan 1 In the Norton 360 main window, click PC Security, and then click Run Scans. 2 In the Scans window, under Reputation Scan, click Full System Scan. 3 Click Go.
Scanning your computer About Reputation Scan 3 Click Go. In the Norton Reputation Scan window, you can analyze the trust level, prevalence, resource usage, and stability of the scanned items. 4 If there is a file with Poor or Bad trust level, under the Trust Level column, click the red cross (x) icon. 5 In the Quarantine File window, click Quarantine this file. 6 In the Manual Quarantine window, click Add. 7 Click Close. 8 In the Norton Reputation Scan window, click Close.
Scanning your computer About Reputation Scan 177 5 If there is a file with Poor or Bad trust level, under the Trust Level column, click the red cross (x) icon. 6 In the Quarantine File window, click Quarantine this file. 7 In the Manual Quarantine window, click Add. 8 Click Close. 9 In the Norton Reputation Scan window, click Close. About the Reputation Scan results Norton 360 lets you run different Reputation Scans to detect any suspicious programs or vulnerable programs on your computer.
Scanning your computer About Reputation Scan 1 1 1 w Stability ratings vary depending upon your operating system. 1 w The Trust Level graph displays the average trust level of files on your computer. It also displays the average trust level of the files that Symantec analyzes within the Norton Community. The Prevalence graph displays the average high user prevalence of files on your computer.
Scanning your computer About Reputation Scan Trust Level Indicates the trust level that is assigned to a file. Symantec analyzes specific information about a file such as the digital signature and the hash value to determine the trust level of a file. Symantec rates a file based on the statistical evaluation that is done on the file using the Norton Community Watch data and Symantec’s analysis.
Scanning your computer About Reputation Scan Prevalence Indicates the community usage level of the file. The search results are grouped in to the following categories: 1 1 1 Very Few Users: Shows the files that have very low user prevalence. Few Users: Shows the files that have average user prevalence. Many Users: Shows the files that have very high user prevalence. You can also use the community usage of a file to determine the legitimacy of the file.
Scanning your computer About Reputation Scan Resource Usage Indicates the system resource usage level of the file. The usage levels are as follows: 1 1 1 1 Low: Indicates that the file consumes minimum system resources. Moderate: Indicates that the file consumes moderate system resources. High: Indicates that the file consumes maximum system resources. Unknown: Indicates that the file has performed no action in your computer.
Scanning your computer About Scan Facebook Wall Stability Indicates the stability rating of the file. The stability rating depends on how frequently the program crashes. The different stability ratings are as follows: 1 1 1 1 1 1 Reliable: Indicates that the program is reliable. Stable: Indicates that the program is comparatively stable. However, it crashes sometimes. Slightly Unstable: Indicates that the program is slightly unstable. Unstable: Indicates that the program is unstable.
Scanning your computer About Scan Facebook Wall 183 gives you the safety status for the URL. This way, you are not only protected from unsafe sites but you also let other Facebook users know the security status of any Web site. However, Norton Safe Web requires your permission to scan the URLs that are available on your Facebook Wall. When you log in to Facebook, Norton Safe Web asks for your permission to access your Facebook Wall.
Scanning your computer About Scan Facebook Wall The following are the safety states that Norton Safe Web provides after it scans the links on your Facebook Wall: Safe Indicates that the site is safe to visit and Norton Trusted. The sites with this rating do not harm your computer and so you can visit this site. Warning Indicates that the site has security risks. The sites with this rating may install malicious software on your computer. Symantec recommends that you do not visit this site.
Scanning your computer About SONAR Protection 185 To scan your Facebook Wall 1 In the Norton 360 main window, click PC Security, and then click Run Scans. 2 In the Scans window, under Scan Facebook Wall, click Scan Facebook Wall. 3 Click Go. 4 In the Facebook login Web page, log in to your Facebook profile. 5 In the Request for permission page, click Allow. 6 In the Web page that appears, click Please grant us permission to access your News Feed and Wall.
Scanning your computer About SONAR Protection Security Risks category in the Security History window. Turning off or turning on SONAR Protection SONAR protects you against malicious code even before virus definitions are available through LiveUpdate. By default, SONAR Protection is turned on to proactively detect unknown security risks on your computer. When you turn off SONAR Protection, you are prompted with a protection alert.
Scanning your computer About SONAR Protection 187 detects and protects you from malicious programs even before virus definitions are available through LiveUpdate. SONAR monitors your computer for malicious activities using heuristic detections. It automatically blocks and removes high-certainty threats. Norton 360 notifies you when high-certainty threats are detected and removed. However, you can configure Norton 360 to exclude certain programs from the Norton 360 Auto-Protect scans and SONAR scans.
Scanning your computer About SONAR Protection 3 In the Antivirus settings window, click the Scans and Risks tab. 4 Under Exclusions / Low Risks, do one of the following: 1 In the Items to Exclude from Scans row, click Configure. 1 In the Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection row, click Configure. 5 In the window that appears, click Add. 6 In the Add Item dialog box, click the browse icon.
Scanning your computer About scanning Office documents 189 the risk details and the effect of the risk on your computer. To add security risks to the Signature Exclusions window, go to the Norton 360 main window, and then click Settings > Antivirus > Scans and Risks > Exclusions / Low Risks > Signatures to Exclude from All Detections > Configure. Adding items to the Signature Exclusions To exclude a security risk from scans, you must add the specific security risk to the Signature Exclusions window.
Scanning your computer About scanning Office documents download, and through inserted floppy disks or other removable media. By automatically scanning all Office files, Norton 360 maintains a higher level of security. Norton 360 scans the Office document when you open them. You can use the Microsoft Office Automatic Scan option in the Settings window to scan documents of the following Microsoft Office applications: winword.exe Microsoft Word excel.exe Microsoft Excel powerpnt.
Scanning your computer About Silent Mode 191 To Turn on or turn off Microsoft Office Automatic Scan 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Antivirus. 3 In the Antivirus settings window, click the Scans and Risks tab. 4 In the Microsoft Office Automatic Scan row, do one of the following: 1 To turn on Microsoft Office Automatic Scan, move the On/Off switch to the left to the On position.
Scanning your computer About Silent Mode Full Screen Detection Norton 360 turns on this option automatically when it detects a full-screen application and turns off when you stop using the full-screen application. Quiet Mode Norton 360 turns on this option automatically when it detects a disk burning task or a Media Center TV recording task. Norton 360 also turns on Quiet Mode automatically when you run a program that you included in the Quiet Mode Programs list.
Scanning your computer About Silent Mode 1 1 1 193 The name of a user-specified program that turns on Silent Mode The time and date when Silent Mode is turned on or turned off The severity displays the risk level of the selected item About the Silent Mode that you turn on manually Norton 360 lets you manually turn on Silent Mode for a specified duration. When Silent Mode is turned on, Norton 360 suppresses alerts and suspends background activities for the duration that you specify.
Scanning your computer About Silent Mode security activities that occurred during the Silent Mode session. You can turn on or turn off Silent Mode from the Administrative Settings window, Quick Controls in the Settings window, or from the Norton Tasks window. You can also turn on or turn off Silent Mode by using the Norton 360 icon in the notification area. To turn on Silent Mode from the Administrative Settings window 1 In the Norton 360 main window, click Settings.
Scanning your computer About Silent Mode 195 4 In the Turn on Silent Mode dialog box, in the Select the duration drop-down list, select how long you want to turn on Silent Mode, and then click OK. 5 Click Close in the Norton Tasks window. To turn off Silent Mode from the Norton Tasks window 1 In the Norton 360 main window, click Performance. 2 In the Performance window, click Norton Tasks. 3 In the Norton Tasks window, under Silent Mode, move the On/Off switch to the right to the Off position.
Scanning your computer About Silent Mode mode. Norton 360 detects the application that you run in the full-screen mode and automatically enables Silent Mode. When Silent Mode is enabled, Norton 360 suppresses most of the alerts and suspends background activities. Only those activities run that are involved in protecting your computer from viruses and other security threats. Minimum background activities also ensure high performance of your computer.
Scanning your computer About Silent Mode 197 5 Click Close. To turn on Full Screen Detection 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Administrative Settings. 3 In the Full Screen Detection row, move the On/Off switch to the left to the On position. 4 In the Settings window, click Apply. 5 Click Close.
Scanning your computer About Silent Mode The following table explains about the various options: IMAPI 2.0 Disk Burn When you use a Media Center application to burn a CD or a DVD, Norton 360 automatically enables Quiet Mode, if the IMAPI 2.0 Disk Burn option is turned on. By default, the IMAPI 2.0 Disk Burn option is turned on. When Quiet Mode is enabled, Norton 360 suspends background activities to improve the performance of your disk-burning session.
Scanning your computer About Silent Mode Media Center TV Recording When you use a Media Center application to record a TV program, Norton 360 automatically enables Quiet Mode, if the Media Center TV Recording option is turned on. By default, the Media Center TV Recording option is turned on. When Quiet Mode is enabled, Norton 360 suspends background activities to improve the performance of your TV program recording session.
Scanning your computer About Silent Mode User-Specified Programs Norton 360 automatically turns on Quiet Mode when it detects a TV program recording session or a disk-burning session. In addition, you can manually add the programs for which you want Norton 360 to turn on Quiet Mode to the Quiet Mode Programs list. When Norton 360 detects a running instance of a program that you added in the list, it automatically turns on Quiet Mode.
Scanning your computer About Silent Mode 201 To turn off or turn on IMAPI 2.0 Disk Burn 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Administrative Settings. 3 In the Silent Mode Settings, under Quiet Mode on Detection of, do one of the following: 1 To turn off detection of a disk burning session, in the IMAPI 2.0 Disk Burn row, move the On/Off switch to the right to the Off position.
Scanning your computer About Silent Mode turn on Quiet Mode to the Quiet Mode Programs list. When Norton 360 detects a running instance of a program that you added in the list, it automatically turns on Quiet Mode. When Quiet Mode is turned on, Norton 360 suspends the background activities but does not suppress alerts and notifications. You can also add a running program to the Quiet Mode Programs list.
Scanning your computer About Silent Mode 203 To add a program 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Administrative Settings. 3 In the Silent Mode Settings, under Quiet Mode on Detection of, in the User-Specified Programs row, click Configure. 4 In the Quiet Mode Programs window, click Add. 5 In the Add Program dialog box, navigate to the location of the file that you want to add to the Quiet Mode Programs list.
Scanning your computer About boot time protection 5 In the confirmation dialog box, click Yes. 6 In the Quiet Mode Programs window, click Apply and then click OK. About boot time protection The boot time protection feature provides enhanced security level from the time you start your computer. It ensures better security by running all the necessary components that are required for computer protection as soon as you start your computer.
Scanning your computer Running a scan at the command prompt 205 Configuring boot time protection The boot time protection feature provides enhanced security level from the time you start your computer. As soon as you start your computer, Norton 360 starts Auto-Protect and all required drivers and plug-ins start functioning. This feature ensures higher level of security from the moment you turn on your computer. To configure boot time protection 1 In the Norton 360 main window, click Settings.
Scanning your computer Running a scan at the command prompt /B[+|-] Enables (+) or disables (-) boot record scanning and master boot record scanning (for example, NAVW32 C: /B+ or NAVW32 C: /B-) /BOOT Scans only the boot records /QUICK Runs a Quick Scan /SE[+|-] Enables (+) or disables (-) a Quick Scan /ST[+|-] Enables (+) or disables (-) scanning of stealth items [folder_path]\*[?] Scans the files that matches specified wild card [drive|folder|file] Scans the specified drive, folder, or
Scanning your computer Running a scan at the command prompt 207 To run a scan from the command prompt 1 At the command prompt, type the path in which Norton 360 is located and the executable's file name. The following examples show the syntax of a scan command: 1 "\Program Files\Norton 360\Engine\version\NAVW32" /command_name Where version represents the version number of Norton 360 and command_name represents the command.
Scanning your computer Running a scan at the command prompt
Responding to security issues 5 This chapter includes the following topics: 1 What to do if a security risk is found What to do if a security risk is found Your product provides many solutions and features for handling viruses and other security threats that it detects. When Norton 360 detects a security risk on your computer, you must take appropriate action on the risk. Norton 360 notifies you when it detects a security risk.
Responding to security issues What to do if a security risk is found In some cases, Norton 360 might not identify an item as a security threat, but you might suspect that the item is infected. In such cases, you can submit the item to Symantec for further analysis. In addition, your product provides solutions for security risks, such as spyware and adware. About detecting viruses, spyware, and other risks Viruses and other security threats can be detected during a manual or customized scan.
Responding to security issues What to do if a security risk is found 211 Security History also includes information about spyware, adware, and other security risks. Reviewing Auto-Protect notifications Auto-Protect scans files for viruses, worms, and Trojan horses when you perform an action with them, such as moving them, copying them, or opening them. It also scans for spyware, adware, and other security risks.
Responding to security issues What to do if a security risk is found 3 In the Show drop-down list, select the category for which you want to review Auto-Protect alerts. Your options are: Recent History Review Auto-Protect notifications that you received in the last seven days. Full History Review all of the Auto-Protect notifications that you have received. Resolved Security Risks Review all of the resolved security threats.
Responding to security issues What to do if a security risk is found 213 4 In the right pane, click the Options link. The option name appears as Restore & Options for few items. If one or more security risks such as spyware are found, you can take action on these items, if required.
Responding to security issues What to do if a security risk is found 5 In the Threat Detected window, select the appropriate action on the risk. The following are some of the options that are available in the Threat Detected window: Restore & Exclude this file Returns the selected Quarantine item to its original location and excludes the item from being detected in the future scans. This option is available for the detected viral and non-viral threats.
Responding to security issues What to do if a security risk is found Remove this file (may cause browser to close) Removes the selected security risk from the computer and quarantines it. This option is available for the security risks that require your attention for manual removal. This option is also available for the security risks that are manually quarantined. Remove from history Removes the selected security risk item from the Security History log.
Responding to security issues What to do if a security risk is found Submit to Symantec Sends the security risk to Symantec. In some cases, Norton 360 might not identify an item as a security threat, but you might suspect that the item is infected. In such cases, you can use this option to submit the item to Symantec for further analysis. About responding to risks detected during a scan At the end of a scan, the Results Summary window provides the summary of the scan results.
Responding to security issues What to do if a security risk is found 217 checks for the infections that have processes running in memory. It also checks for the infections that the start-up files and folders refer. If that does not work, read the information on the Security History - Advanced Details window to identify the types of files that cannot be repaired. You can take one of the following actions, depending on the file type: Infected files You can view the file type of the detected risk.
Responding to security issues What to do if a security risk is found
Understanding alerts and messages 6 This chapter includes the following topics: 1 About Norton 360 alerts and messages 1 About managing messages and alerts 1 Types of risks 1 Types of threats 1 Types of viruses About Norton 360 alerts and messages Most of the time, Norton 360 quietly protects your computer from viruses and other risks and threats so that you can use your PC with confidence.
Understanding alerts and messages About managing messages and alerts You might see messages in the following locations: Notification area on your Windows desktop Several types of Norton 360 messages appear in the notification area, at the far right of the taskbar. For example, your PC was turned off, or it has not been connected to the Internet for a while. In this case, you see a message that your protection may not be up to date. A different alert appears if a security setting was turned off.
Understanding alerts and messages Types of risks Norton 360 protection categories and details Norton 360 displays individual status areas for each protection feature, such as PC Security, Identity, Backup, and PC Tuneup. The status areas show how many issues need to be resolved for each feature. You can use View Details under each status area for more information about those issues. You can use the Fix Now option to fix all the issues that need to be resolved to secure your computer.
Understanding alerts and messages Types of threats Spyware These programs conceal themselves on your PC. They monitor what you do, or look through the information that is stored on your PC, and send the information back to their creators. Vulnerabilities These risks consist of flaws in legitimate software that can be exploited, either to cause damage, block data, or steal information. Vulnerabilities are usually exploited through network connections.
Understanding alerts and messages Types of viruses Trojan horses 223 These destructive programs claim to be some other type of program, but they cause damage when they run. Norton 360 scans your PC for viruses, worms, Trojan horses, and other software that is intentionally destructive. It also monitors your Internet connection to protect you from the Internet-based threats that exploit software vulnerabilities.
Understanding alerts and messages Types of viruses Boot viruses These viruses attach themselves to the system areas of your PC and become active as soon as your PC starts. They can attach themselves to disks or other storage devices that is connected to your PC. Norton 360 scans the system areas of your PC to find and remove boot viruses. Multipartite viruses These viruses use the techniques of both boot and file infector viruses. Norton 360 scans for such viruses and eliminates them.
Doing routine tasks 7 This chapter includes the following topics: 1 Turning on or turning off automatic tasks 1 About custom task 1 About scheduling automatic tasks 1 About scheduling backups 1 Specifying Idle Time Out duration Turning on or turning off automatic tasks Norton 360 runs automatic tasks as it quietly works to protect your PC. These automatic tasks include scanning for viruses, monitoring your Internet connection, updating backups, and downloading protection updates.
Doing routine tasks About custom task see the results of the latest Norton 360 activities the next time you open the Norton 360 main window. To see a current report of Norton 360 activities, you can view the summary in the Monthly Report window. To turn on or turn off automatic tasks 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Tasks Scheduling.
Doing routine tasks About custom task 227 Internet Explorer Temporary Deletes the temporary files Files that are left behind on your PC's hard disk after Internet browsing. Windows Temporary Files Deletes the unnecessary files that are left in Windows Temporary folders after a program has been installed or updated. Internet Explorer History Deletes the unnecessary Web page history that is left behind in your Internet browser's history folder.
Doing routine tasks About scheduling automatic tasks Norton 360 lets you choose your own combination of tasks for a one-time scan. You can run LiveUpdate, back up your data, free disk space by cleaning up disk clutter, and optimize your disks. To run custom tasks 1 In the Norton 360 main window, click PC Security, and then click Run Scans. 2 In the Scans window, under Computer Scan, click Custom Task, and then click Go. 3 In the Custom Tasks window, check the tasks that you want to run.
Doing routine tasks About scheduling automatic tasks Weekly 229 Examine your PC one or more times each week for security and performance issues. You can pick the days of the week and the time of day on which the scan performs. Monthly Examine your PC once each month for security and performance issues. You can pick the day of the month and the time of day on which the scan performs. Manual Schedule Do not perform a scheduled security or performance scan of your PC.
Doing routine tasks About scheduling backups 3 On the Scheduling tab, under Schedule, select an option. When you click Weekly or Monthly, you must select the time and day to run the automatic tasks. You also have the option of specifying that the automatic tasks must run only when the PC is idle. 4 Click Apply. 5 Click Close. About scheduling backups You can configure backup scheduling on the When tab in the Manage Backup Sets window to specify when and how often should Norton 360 back up your files.
Doing routine tasks Specifying Idle Time Out duration Manual Schedule 231 Does not perform any scheduled backups of changed files If you choose this option, you should manually back up your changed files regularly. Your computer's performance is maximized if you schedule your critical operations to occur when your computer is idle. When you schedule backup weekly or monthly and check Run only at idle time, Norton 360 backs up your files when your computer is idle.
Doing routine tasks Specifying Idle Time Out duration
8 Keeping secure on the Internet This chapter includes the following topics: 1 About the Smart Firewall 1 About Intrusion Prevention 1 About Download Insight 1 About Norton AntiSpam 1 About configuring POP3 and SMTP ports 1 About Metered Broadband Mode About the Smart Firewall The Smart Firewall monitors the communications between your computer and other computers on the Internet.
Keeping secure on the Internet About the Smart Firewall Port scans Cloaks the inactive ports on your computer thereby providing protection against attacks through hacking techniques such as port scanning Intrusions Monitors the network traffic to or from your computer for suspicious behavior and stops any attack before they threaten your system A firewall blocks hackers and other unauthorized traffic, while it allows authorized traffic to pass.
Keeping secure on the Internet About the Smart Firewall 235 3 On the General Settings tab, in the Smart Firewall row, move the On/Off switch to the right to the Off position. 4 Click Apply. 5 In the Security Request window, in the Select the duration drop-down list, select the duration for which you want to turn off Smart Firewall. 6 Click OK. 7 Click Close. To turn on Smart Firewall 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall.
Keeping secure on the Internet About the Smart Firewall To turn on Smart Firewall from the notification area 4 In the notification area on the taskbar, right-click the Norton 360 icon, and then click Enable Smart Firewall. About firewall rules A firewall is a security system that uses rules to block or allow connections and data transmission between your computer and the Internet. Firewall rules control how the Smart Firewall protects your computer from malicious programs and unauthorized access.
Keeping secure on the Internet About the Smart Firewall pcAnywhere with that specific computer. It then processes the original rule and prevents its use with any other computer. About Traffic rules Norton 360 includes a number of predefined Traffic rules. These rules provide network functionality and protection from known Internet risks.
Keeping secure on the Internet About the Smart Firewall Default Allow Inbound NetBIOS Permit the use of the Name (Shared Networks) NetBIOS name service and the NetBIOS Default Allow Inbound NetBIOS datagram service that the (Shared Networks) Microsoft Network uses in file and printer sharing. NetBIOS is an acronym for Network Basic Input/Output System. NetBIOS provides name service, session service, and datagram service.
Keeping secure on the Internet About the Smart Firewall 239 You can add a new Traffic rule on this tab. You can also do the following activities: Modify a Traffic rule You can change the settings of a Traffic rule that does not function the way you want. However, you cannot modify some of the default rules that are read-only. See “Modifying Traffic rules and Program rules” on page 254. Turn off a Traffic rule You can disable a Traffic rule.
Keeping secure on the Internet About the Smart Firewall 1 Modify the rules for a program. 1 Add a rule for a program. 1 Modify the access settings of a program rule. 1 Modify the priority of rules for a program by changing the sequence of rules in the list. Remove a program rule. 1 Remove a program.
Keeping secure on the Internet About the Smart Firewall Respond to alerts 241 Lets the firewall notify you when a program attempts to access the Internet. You can then allow or block Internet access for the program. In some instances, such as when you watch a movie, you might prefer not to be alerted with any messages. In such cases, you can turn on Automatic Program Control. Norton 360 does not prompt you with any firewall alerts in this state.
Keeping secure on the Internet About the Smart Firewall To add a program to Firewall settings 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the Program Rules tab, click Add. 4 In the Select a program dialog box, browse to the executable file for the program that you want to add. 5 Click Open.
Keeping secure on the Internet About the Smart Firewall 243 7 Click OK. Customizing a program After you use Norton 360 for a while, you might need to change the access settings for certain programs. To customize a program 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the Program Rules tab, in the Program column, select the program that you want to change.
Keeping secure on the Internet About the Smart Firewall them in the current version, you must remove them again. To remove a program from Firewall settings 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the Program Rules tab, in the Program column, select the program that you want to remove. 4 Click Remove. 5 In the Confirmation dialog box, click Yes.
Keeping secure on the Internet About the Smart Firewall 245 3 On the Program Rules tab, in the Program column, select the program to which you want to add a rule. 4 Click Modify. You can also use the Access drop-down list next to the program to modify the access level for the program. Accordingly, Smart Firewall modifies or creates the relevant rule for the program. 5 In the Rules window, click Add. 6 Follow the instructions in the Add Rule wizard. 7 In the Rules window, click OK.
Keeping secure on the Internet About the Smart Firewall 2 In the first panel of the Add Rule Wizard, select the action that you want for this rule. Your options are: Allow Allow communication of this type. For example, consider a Traffic rule with the following criteria: all inbound connections from Internet address 192.168.1.1 through port 8080. When you select Allow, Smart Firewall allows all connections that satisfy the criteria of this Traffic rule. Block Prevent communication of this type.
Keeping secure on the Internet About the Smart Firewall Monitor 247
Keeping secure on the Internet About the Smart Firewall Update the Firewall – Activities category in the event log each time that communication of this type takes place. This option lets you monitor how often this firewall rule is used. Norton 360 notifies you every time that the traffic matching the monitor rule criteria passes through your computer. You can use the links in these notifications to view the logs.
Keeping secure on the Internet About the Smart Firewall Security History log entry option in the Add Rule Wizard or the Modify Rule Wizard. 3 Click Next. 4 Select the type of connection for the rule. Your options are: Connections to other computers The rule applies to outbound connections from your computer to another computer. Connections from other computers The rule applies to inbound connections from another computer to your computer.
Keeping secure on the Internet About the Smart Firewall 5 Click Next, and then select the computers that apply to the rule. Your options are: Any computer The rule applies to all computers. Any computer in the local subnet This rule applies only to computers in the local subnet. An organization’s network is divided into subnets to facilitate efficient Internet communications. A subnet represents all of the computers in the same LAN.
Keeping secure on the Internet About the Smart Firewall Only the computers and sites listed below The rule applies only to the computers, sites, or domains that you specify. You can specify the names and addresses of computers that apply to the rule. The details of the specified computers appear in the list. You can also remove computers from the list. When you select this option, the Add option becomes available.
Keeping secure on the Internet About the Smart Firewall 6 Click Next, and then select the protocols for the rule. Your options are: TCP The rule applies to TCP (Transmission Control Protocol) communications. UDP The rule applies to UDP (User Datagram Protocol) communications. TCP and UDP The rule applies to TCP and to UDP communications. ICMP The rule applies to ICMP (Internet Control Message Protocol) communications.
Keeping secure on the Internet About the Smart Firewall All The rule applies to all supported protocols. When you select this option, you cannot specify the types of communications or ports that apply to the rule. 7 Select the ports for the rule. Your options are: All types of communication (all The rule applies to ports, local and remote) communications that use any port. Only communications that The rule applies to the match all types and ports listed ports that you specify.
Keeping secure on the Internet About the Smart Firewall 8 Click Next. 9 Check Create a Security History log entry if you want Norton 360 to create an entry in the firewall event log. Norton 360 creates an entry when a network communication event matches this rule. You can view the event log in the Security History window under Firewall – Activities. If you selected the Monitor option in the Action window, then the Create a Security History log entry option is automatically checked.
Keeping secure on the Internet About the Smart Firewall 255 5 In the Modify Rule window, make the necessary changes to modify any aspect of the rule. 6 When you have finished changing the rule, click OK. To modify a Program rule 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the Program Rules tab, select the program that you want to change. 4 Click Modify.
Keeping secure on the Internet About the Smart Firewall 3 On the Traffic Rules tab, select the rule that you want to move. 4 Do one of the following: 1 To move this rule before the rule above it, click Move Up. 1 To move this rule after the rule below it, click Move Down. 5 When you are done moving the rules, click Apply. To change the order of Program rules 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall.
Keeping secure on the Internet About the Smart Firewall 257 To turn off a Traffic rule temporarily 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the Traffic Rules tab, uncheck the box next to the rule that you want to turn off. 4 Click Apply. Allowing a blocked program Sometimes the Norton 360 firewall blocks certain programs from accessing the Internet.
Keeping secure on the Internet About the Smart Firewall 6 In the Security History - Advanced Details window, under Actions, click Allow. Removing a firewall rule You can remove some of the firewall rules if necessary. However, you cannot modify some of the default Traffic rules that appear in the list. You can view the settings of these rules by using the View option. w Do not remove a default firewall rule unless you are an advanced user.
Keeping secure on the Internet About the Smart Firewall 259 About Norton Firewall Diagnosis There may be times when firewall may block the network traffic that you want to allow based on its configuration settings. In such cases, you may have issues in accessing the Internet, the Network, or another computer to perform tasks such as sharing resources. When you experience network connection problems, Norton Firewall acts quickly in identifying the cause of failure and provides its diagnosis.
Keeping secure on the Internet About Intrusion Prevention For each case of network block, the Wizard contains the firewall’s analysis of the cause and the possible solutions to fix the block. Norton 360 recommends that you use the Firewall Diagnostics Wizard to remove any type of block. The solutions in the Wizard let you analyze the issue and take a suitable action to resolve the problem.
Keeping secure on the Internet About Intrusion Prevention 261 scan time which slows down the network speed of your computer. You can reduce the scan time and improve the network speed of your computer by excluding the trusted devices from Intrusion Prevention scanning. If you are sure that a device on your network is safe, you use the Edit Device Trust Level window to change the trust level of the device to Full Trust.
Keeping secure on the Internet About Intrusion Prevention 3 On the IntrusionandBrowserProtection tab, under Intrusion Prevention, in the Notifications row, do one of the following: 1 Move the On/Off switch to the right to the Off position. 1 Move the On/Off switch to the left to the On position. 4 In the Settings window, click Apply. To turn off or turn on an individual Intrusion Prevention notification 1 In the Norton 360 main window, click Settings.
Keeping secure on the Internet About Intrusion Prevention 263 To exclude attack signatures from being monitored 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the IntrusionandBrowserProtection tab, under Intrusion Prevention, in the Intrusion Signatures row, click Configure. 4 In the Intrusion Signatures window, uncheck the attack signatures that you want to exclude. 5 Click OK.
Keeping secure on the Internet About Intrusion Prevention AutoBlock stops traffic between your computer and a specific computer. If you want to stop all traffic to and from your computer, you can use the Block All Network Traffic option. If AutoBlock blocks a computer or computers that you need to access, you can turn off AutoBlock. To turn off or turn on AutoBlock 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall.
Keeping secure on the Internet About Intrusion Prevention 265 To unblock AutoBlocked computers 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Firewall. 3 On the IntrusionandBrowserProtection tab, under Intrusion Prevention, in the Intrusion AutoBlock row, click Configure.
Keeping secure on the Internet About Intrusion Prevention Turning off and turning on Browser Protection You can choose whether you want to protect your Web browser by allowing Norton 360 to block unknown programs from accessing your computer. By default, the Browser Protection option is turned on. In this case, Norton 360 proactively blocks new or unknown malware programs before they attack your computer.
Keeping secure on the Internet About Intrusion Prevention 267 computer. When a device on your network requests access to your computer, Intrusion Prevention scans this request to ensure that it is not a virus attack. If the information matches an attack signature, Intrusion Prevention blocks the traffic from the suspicious device and protects your computer. Scanning every request from all the devices that access your computer increases the scan time which slows down the network speed of your computer.
Keeping secure on the Internet About Intrusion Prevention Removing all devices from Intrusion Prevention exclusion list If you are sure that a device on your network is safe, you can change the trust level of the device to Full Trust. These trusted devices can be excluded from Intrusion Prevention scan. Excluding Full Trust devices from Intrusion Prevention scan saves the scan time and improves the network speed of your computer.
Keeping secure on the Internet About Download Insight 269 2 In the Settings window, under Detailed Settings, click Firewall. 3 Click the Intrusion and Browser Protection tab. 4 Under Intrusion Prevention, in the Exclusion List row, click Purge. 5 In the confirmation dialog box, click Yes. 6 In the Firewall settings window, click Apply. About Download Insight Download Insight provides information about the reputation of any executable file that you download from the supported portals.
Keeping secure on the Internet About Download Insight 1 Bitcomet (P2P) 1 uTorrent (P2P) 1 Outlook (E-mail) 1 Thunderbird (E-mail) 1 Windows Mail (E-mail) 1 Outlook Express (E-mail) 1 FileZilla (File Manager) 1 UseNext (Download Manager) 1 FDM (Download Manager) 1 Adobe Acrobat Reader (PDF viewer) Based on the type of portal you use to download your file, Norton 360 does one of the following: 1 1 Analyzes the file based on its reputation details when the download is complete.
Keeping secure on the Internet About Download Insight Unsafe 271 Includes the files that Norton 360 identifies as a security risk or a threat. Unsafe files are characterized by bad or poor reputation levels and Norton 360 removes them from your computer. Unknown Includes the files that are neither safe nor unsafe. Unknown files have unproven reputation. These files might harm your computer.
Keeping secure on the Internet About Download Insight of the downloaded file. The following are some of the options that are available in this window: Run this program Lets you install the executable program. Cancel run Lets you cancel the installation of the executable program. Remove this file from my Lets you remove the file from system your computer. Security History logs details of all events that Download Insight processes and notifies.
Keeping secure on the Internet About Download Insight 273 There may be times when you want to turn off Download Insight. For example, if you want to download an unsafe file. In this case, you must turn off Download Insight so that Norton 360 lets you download the file and does not remove it from your computer. You can use the Download Intelligence option to turn off or turn on Download Insight. To turn off Download Intelligence 1 In the Norton 360 main window, click Settings.
Keeping secure on the Internet About Download Insight By default, the Download Insight Notifications option is set to On. Based on the type of portal you use to download your file, Norton 360 does one of the following: 1 1 Notifies you each time when you download an executable file. Notifies you only when you download a file that is infected with a local virus identification.
Keeping secure on the Internet About Download Insight 275 3 On the IntrusionandBrowserProtection tab, under Download Intelligence, in the Download Insight Notifications row, do one of the following: 1 To receive Download Insight notifications only for the infected or the suspicious executable files that you download, move the Download Insight Notifications switch to the right to the Risks Only position.
Keeping secure on the Internet About Download Insight You can use the following options to configure Download Insight Full Report: Always When you set the Download Insight Full Report option to Always, Download Insight prompts you for a suitable action in case of safe and unknown files. In this case, the Download Insight window appears whenever you try to launch any downloaded file that has a safe or an unknown reputation score.
Keeping secure on the Internet About Download Insight Unproven Only When you set the Download Insight Full Report option to Unproven Only, Download Insight prompts you to select a suitable action for unknown files only. In this case, the Download Insight window appears whenever you try to launch any downloaded file that has an unknown reputation score. In this window, you can view details about the file and the options that let you select a suitable action for the file.
Keeping secure on the Internet About Download Insight Never When you set the Download Insight Full Report option to Never, Download Insight does not prompt you to select a suitable action for any type of file that you download. In this case, the Download Insight window does not appear whenever you try to launch any downloaded file. In case of unsafe files, Norton 360 identifies them as threat and removes them.
Keeping secure on the Internet About Norton AntiSpam 279 4 In the Settings window, click Apply, and then click Close. Turning on or turning off Alert on Poor Stability When you turn on the Alert on Poor Stability option, Download Insight prompts you to select a suitable action when you try to download an unstable file.
Keeping secure on the Internet About Norton AntiSpam email into the Inbox folder and spam email into the Junk folder or the Norton AntiSpam folder. Norton AntiSpam uses Symantec enterprise-class, spam-filtering technology to classify the spam email messages from legitimate email messages. Norton AntiSpam uses a real-time filter delivery mechanism and filters email messages using various local filters at different levels. The local filters classify the email messages as spam or legitimate.
Keeping secure on the Internet About Norton AntiSpam 281 the addresses from your Outlook address book or Windows address book, it also imports the addresses that are available in the Safe Sender and the Blocked Sender lists. w Turning off Norton AntiSpam increases your exposure to receive unsolicited email messages. Always ensure that Norton AntiSpam is turned on. It secures your email client from unwanted online content.
Keeping secure on the Internet About Norton AntiSpam Allowed and Blocked Lists 1 1 1 1 Uses a user-defined address list to expedite the scanning of email. Accepts all email messages from senders in the Allowed List. Treats all email messages from senders in the Blocked List as spam. Allows and blocks email messages from entire domains as well as individual email addresses. See “About Norton AntiSpam settings” on page 515.
Keeping secure on the Internet About Norton AntiSpam 283 the Norton AntiSpam drop-down list or the options to classify the email messages as spam or legitimate. You can also use these options to empty the spam folder and to open the Settings window to configure the Norton AntiSpam settings. If your email program does not have a Junk folder, it also adds a Norton AntiSpam folder in the folders area. You can use the Norton AntiSpam folder to sort and store spam messages.
Keeping secure on the Internet About Norton AntiSpam the initial client integration. It helps you keep your list of allowed and blocked email senders in sync with your current address books. When Norton AntiSpam imports the addresses from your Outlook address book or Windows address book, it also imports the addresses that are available in the Safe Sender and the Blocked Sender lists.
Keeping secure on the Internet About Norton AntiSpam You can use the following options: This is Spam Marks the selected email as spam and moves the email message into the Junk folder or the Norton AntiSpam folder. When you reclassify an email message as spam, Norton 360 provides you the option to send the misclassified email message as feedback to Symantec. This option appears only if the Feedback option on the Client Integration tab, in the AntiSpam settings window, is set as Ask Me.
Keeping secure on the Internet About Norton AntiSpam Open Displays the Norton AntiSpam settings section Norton of the Norton 360 Settings window AntiSpam Setting Address Book Exclusions When you add an email address to the Address Book Exclusions list, Norton AntiSpam does not import the address into the Allowed List and Blocked List. If you delete an email address from the Allowed List or Blocked List, Norton AntiSpam automatically adds the address to the Address Book Exclusions list.
Keeping secure on the Internet About Norton AntiSpam 287 7 Click OK to save and close the Address Book Exclusions window. To edit or delete entries in the Address Book Exclusions list 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click AntiSpam. 3 On the Filter tab, in the Address Book Exclusions row, click Configure. 4 In the Address Book Exclusions window, select the item with which you want to work.
Keeping secure on the Internet About Norton AntiSpam 2 In the Settings window, under Detailed Settings, click AntiSpam. 3 On the Filter tab, in the Allowed List row, click Configure. 4 In the Allowed List window, click Import. 5 In the Allowed List window, click Apply. 6 Click OK. To add entries to your Allowed List 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click AntiSpam. 3 On the Filter tab, in the Allowed List row, click Configure.
Keeping secure on the Internet About Norton AntiSpam 289 3 On the Filter tab, in the Allowed List row, click Configure. 4 In the Allowed List window, select the item that you want to edit or delete. 5 Do one of the following: 1 To edit an entry, click Edit to open the Edit Email Address dialog box, edit the details, and click OK. 1 To delete an entry, click Remove. When you delete an entry that was imported, Norton AntiSpam automatically adds it to the Address Book Exclusions list.
Keeping secure on the Internet About Norton AntiSpam 4 In the Allowed List window, click Import. 5 In the Allowed List window, click Apply. 6 Click OK. To add entries to the Blocked List 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click AntiSpam. 3 On the Filter tab, in the Blocked List row, click Configure. 4 In the Blocked List window, click Add. 5 In the Add Email Address dialog box, in the Address Type drop-down list, select the address type.
Keeping secure on the Internet About Norton AntiSpam 291 5 Do one of the following: 1 To edit an entry, click Edit to open the Edit Email Address dialog box, edit the details, and then click OK. 1 To delete an entry, click Remove. When you delete an entry that was imported, Norton AntiSpam automatically adds it to the Address Book Exclusions list. 6 In the Blocked List window, click Apply. 7 Click OK.
Keeping secure on the Internet About Norton AntiSpam 3 On the Client Integration tab, in the Feedback row, select any one from the following three options: On Automatically sends the misclassified email message to Symantec when you classify an email message as spam or legitimate Ask Me Prompts you before Norton AntiSpam sends the misclassified email message to Symantec when you classify an email message as spam or legitimate Off Does not send the misclassified email message to Symantec 4 Click A
Keeping secure on the Internet About Norton AntiSpam 293 approach to filter spam email messages from legitimate email messages. The email messages that you receive in your email program undergo scanning through different local filters of Norton AntiSpam. The local filters use Whitelist technique, Blacklist technique, and patented filtering technology to classify email messages as legitimate or spam.
Keeping secure on the Internet About configuring POP3 and SMTP ports Norton AntiSpam then sends the email message to your email program. Based on predefined email rules, the email program then moves the email message to the Junk folder or the Norton AntiSpam folder. w Symantec recommends you to keep the Web Query option turned on. Turning off the Web Query option increases your exposure to the spam email messages that contain phishing or spam URLs.
Keeping secure on the Internet About configuring POP3 and SMTP ports 295 numbers for your email program. If the SMTP and POP3 port numbers for your email program are different from the default port numbers, you must configure Norton 360. To ensure email protection, Symantec recommends that you check the POP3 and SMTP port numbers for your email program. If they are not the default ports, add them to the Protected Ports window.
Keeping secure on the Internet About Metered Broadband Mode 5 In the Add Port to protect window, in the Port Type drop-down list, do one of the following: 1 To add the incoming email port, click POP3. 1 To add the outgoing email port, click SMTP. 6 In the Port box, type the port number. The port number must be between 1 and 65535. 7 Click OK. 8 In the Protected Ports window, click Apply, and then click OK. 9 In the Settings window, click Close.
Keeping secure on the Internet About Metered Broadband Mode 297 plan, you can set up No Limit policy so that Norton 360 connects to Symantec servers to ensure complete protection. However, if you think that Norton 360 uses too much of your Internet connection, you can restrict the Internet usage of Norton 360. Metered Broadband Mode helps you manage the data transfer between Norton 360 and your adapter. To connect to the Internet, Norton 360 accesses the gateway through an adapter.
Keeping secure on the Internet About Metered Broadband Mode Internet usage of Norton 360, you can turn off Metered Broadband Mode. If you feel that Norton 360 uses too much network bandwidth, you can turn on Metered Broadband Mode. Then, you can set up policies to restrict the Internet usage of Norton 360. Norton 360 connects to the Internet based on the policy that you set up in the Metered Network Settings window. By default, Metered Broadband Mode is turned on.
Keeping secure on the Internet About Metered Broadband Mode 299 up defines the amount of network bandwidth that Norton 360 can use. To define the Internet usage of Norton 360 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click My Network. 3 In the Metered Broadband Mode row, move the On/Off switch to the left to the On position. 4 Click Configure.
Keeping secure on the Internet About Metered Broadband Mode
Securing your sensitive data 9 This chapter includes the following topics: 1 About securing your sensitive data About securing your sensitive data The Internet provides the fastest and the easiest way to exchange information. In spite of the many advantages that the Internet provides, you are vulnerable to information theft and identity theft. Information can be stolen and misused in several ways.
Securing your sensitive data About securing your sensitive data window. The Norton Safe Web feature provides you a safe search environment in the Web by displaying the site rating icons next to every search result. When you install Norton 360, it adds the Norton Toolbar to the Internet Explorer, Firefox, or Chrome browsers.
Securing your sensitive data About securing your sensitive data 303 In addition, the Norton Site Safety pop-up window includes information about Symantec Authenticated Web sites. Web site hackers often mimic company Web sites to create fraudulent Web sites. Norton 360 identifies the fraudulent Web sites. Symantec analyzes the pages of these sites and verifies if they belong to the company that it represents.
Securing your sensitive data About securing your sensitive data the security level of all the Web sites that you visit and displays the results in the Norton Site Safety pop-up window. Antiphishing also blocks navigation to the Web sites that are confirmed to be fraudulent. The Norton Site Safety pop-up window helps you understand if the Web site that you visit is safe or unsafe. You can turn off or turn on Antiphishing in the Safe Surfing section of the Identity Protection settings window.
Securing your sensitive data About securing your sensitive data 305 To report an incorrect evaluation of a suspicious Web site 1 Open your browser and go to the Web site that you think is suspicious. 2 On the Norton Toolbar, in the Norton menu, click Report site. 3 In the dialog box that appears, verify that the Web site address and click Submit. 4 In the confirmation dialog box, click Close.
Securing your sensitive data About securing your sensitive data w The Community Buzz option is available only in English-language versions of Windows. For each Web site that you want to know the site safety status, Norton Safe Web lets you do the following: 1 View the Norton rating. 1 View the community rating. 1 Add your reviews. 1 View the user reviews. 1 1 View a list of keywords that are tagged to the Web site. View the threat information and the general information about the Web site.
Securing your sensitive data About securing your sensitive data 307 Norton Safe Web provides the following Web site safety states when you browse through the Internet: Norton Secured You can see Norton Secured icon next to the search results. Symantec has analyzed this page and determined that the Web site is VeriSign trusted and is safe to visit. Site is Safe You can see a green OK icon next to the search results.
Securing your sensitive data About securing your sensitive data Site is Unsafe You can see a red cross (x) icon next to the search results. When you visit a Web site with this status, you can see a similar status icon on the Norton Toolbar. Norton Safe Web has analyzed this Web site and determined that the Web site is unsafe to visit. This Web site may attempt to install malicious software on your computer. Caution You can see a yellow exclamation mark icon next to the search results.
Securing your sensitive data About securing your sensitive data Untested Norton Safe Web does not have sufficient information about this Web site to provide a shopping safety rating. Risky Norton Safe Web has analyzed this Web site and determined that the site has shopping risks. 309 Symantec recommends that you do not visit this page. The Web site may sell counterfeit items without proper indication.
Securing your sensitive data About securing your sensitive data To scan your Facebook Wall using Norton Safe Web, use the Scan Facebook Wall option. The option appears when you click the Run Scans option in the Tasks window. Turning off or turning on Norton Safe Web Norton Safe Web protects your computer while you browse the Internet using Internet Explorer, Firefox, or Chrome Web browsers.
Securing your sensitive data About securing your sensitive data 311 status and Norton rating for each of the search results generated. By default, the Norton Safe Search box is disabled. After you install Norton 360 and open Internet Explorer, Firefox, or Chrome Web browsers for the first time, an alert message is displayed. The alert message prompts you to enable Norton Safe Search. You can choose to enable or disable Norton Safe Search.
Securing your sensitive data About securing your sensitive data Erase Search History Norton Safe Search enables you to erase all the data that are related to your search activities from the Ask.com server. The Privacy Safeguard feature of Norton Safe Search removes the search data, such as your IP address, user identifier, and session identifier from the Ask.com server.
Securing your sensitive data About securing your sensitive data 313 About Identity Safe Identity Safe helps you manage your identities and provides additional security while you perform online transactions. The following features in Identity Safe provide secure storage of your sensitive information: Edit Logins Stores login information, such as your login credentials for your online bank account, email user ID, and password.
Securing your sensitive data About securing your sensitive data 1 Provides you the ease of carrying and using your Identity Safe data when you are on the move By saving your data using an online vault, you can access your sensitive Identity Safe data from any computer that has Norton 360 installed. Norton 360 adds the Norton Toolbar to the Internet Explorer, Firefox, or Chrome Web browsers.
Securing your sensitive data About securing your sensitive data 1 315 Open the Edit Logins window and view the logins that you saved. About setting up Identity Safe Identity Safe helps you manage your sensitive information and provide additional security while you perform online transactions. The features in Identity Safe provide a secure storage for your personal information such as your address, login information, passwords, and credit card details.
Securing your sensitive data About securing your sensitive data The Identity Safe data is stored online using your Norton Account. You can create only one online vault for a Norton Account. w If you have Identity Safe data that is stored on any external drives from the older versions of Norton 360, you can convert that portable profile to local vault or online vault.
Securing your sensitive data About securing your sensitive data 317 2 In the Identity Protection settings window, in the Identity Safe row, move the On/Off switch to the right to the Off position. 3 Click Apply. To turn on Identity Safe from Settings window 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 In the Identity Protection settings window, in the Identity Safe row, move the On/Off switch to the left to the On position. 3 Click Apply.
Securing your sensitive data About securing your sensitive data w If you have Identity Safe data that is stored on any external drives from the older versions of Norton 360, you can convert that portable profile to local vault or online vault. When you connect your external drive to your computer, the Identity Safe menu in the Norton Toolbar provides option to merge the Identity Safe data from your portable profile. You can merge the data from the portable profile to your local vault or online vault.
Securing your sensitive data About securing your sensitive data w 319 You can create only one online vault for a Norton Account. You must log in to your Norton Account to move Identity Safe data from the local vault to the online vault. You can create Identity Safe vaults from the Identity Safe section under Identity Protection of the Settings window. Creating local vault and online vault Identity Safe lets you create a local vault and save your Identity Safe data.
Securing your sensitive data About securing your sensitive data 7 Uncheck Store information online through your Norton Account. This option appears only if you log in to your Norton Account. 8 Click Create. 9 In the Identity Safe Setup Successful window, click Done. To create online vault 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Identity Protection. 3 Under Identity Safe, in the Identity Safe Setup row, click Configure.
Securing your sensitive data About securing your sensitive data 321 Logging in to Norton Account Identity Safe lets you create a local vault and an online vault to save your Identity Safe data. You must log in to your Norton Account to create an online vault. The Identity Safe data is stored online using your Norton Account. You can access the Identity Safe data that you stored online from any computer that meets the following criteria: w 1 The latest version of Norton 360 must be installed.
Securing your sensitive data About securing your sensitive data The following are the benefits of moving your Identity Safe data online: 1 w Your computer must have the latest version Norton 360 installed and must be connected to the Internet. 1 1 w Lets you access your Identity Safe data from any computer. Lets you access your Identity Safe data from online vault without depending on any external drive.
Securing your sensitive data About securing your sensitive data 323 local vault and save your Identity Safe data in your local computer. In addition to the local vault that you create, you can save your Identity Safe data in an online vault. When you save your data in online vault, you can access your Identity Safe data from any computer that has Norton 360 installed. You can merge the Identity Safe data from your local profile that you have created into your online vault.
Securing your sensitive data About securing your sensitive data 9 In the Merge Identity Safe Data Online window, type your online vault password associated with your Norton Account in the Enter the Password box. 10 In the Merge Identity Safe Data Online window, click Merge. Deleting local vault and online vault Identity Safe lets you create a local vault and an online vault to save your Identity Safe data.
Securing your sensitive data About securing your sensitive data 325 To merge the Identity Safe data from portable profile to local vault or online vault 1 On the Norton Toolbar, in the Identity Safe menu, click Merge Portable Data (Drive:\). This option appears only if you connect an external drive with portable profile. 2 In the dialog box that appears, click Yes. 3 In the Import Identity Safe Data window, under Import my data from, click Portable Profile (Drive:\).
Securing your sensitive data About securing your sensitive data 4 In the Identity Safe Setup Successful window, do one of the following: 1 Check Import my logins from Internet Explorer to import all the logins that you saved in your Web browser. 1 Uncheck Import my logins from Internet Explorer, if you do not want to import all the logins that you saved in your Web browser. 5 In the Identity Safe Setup Successful window, click Done.
Securing your sensitive data About securing your sensitive data 327 4 In the Enter the Password box, type your Identity Safe password. If you forget your password, Identity Safe lets you enter wrong password three times. If your attempts are unsuccessful, the Trouble Logging In? window appears. 5 In the Trouble Logging In? window, click Reset Identity Safe. If you forget the Identity Safe password of your online vault, you need to provide your Norton Account credentials to reset your Identity Safe.
Securing your sensitive data About securing your sensitive data Export Data You can use this feature to take a backup of your Identity Safe data. The data that you back up are stored as .DAT file. w You must be logged in to Identity Safe to access the Identity Safe features. The Identity Safe features are supported only in the Internet Explorer, Firefox, or Chrome Web browsers.
Securing your sensitive data About securing your sensitive data 1 1 329 The Identity section in the Norton 360 main window The Norton Toolbar To secure your Identity Safe data from others, log out of Identity Safe whenever you are away from your computer.
Securing your sensitive data About securing your sensitive data 2 On the Norton Toolbar, click Identity Safe, and then click Log out of Identity Safe. Configuring Identity Safe settings You can use the various features in Identity Safe to manage your personal sensitive information. The logins, cards, and notes help you store and use your information in a secure way. To configure Identity Safe settings 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection.
Securing your sensitive data About securing your sensitive data 331 2 Under Identity Safe, identify the feature that you want to use, and click Configure. Your options are: Identity Safe Setup Lets you set up Identity Safe vault. You can create a local vault or an online vault and store your Identity Safe data. You must log in to your w Norton Account to create an online vault.
Securing your sensitive data About securing your sensitive data Browsing Options Lets you configure the way you want Identity Safe to collect, store, and display the login information for the Web pages you visit. You can configure Identity Safe to display your cards that you created for the Web sites that have forms. You can also configure the autofill settings for the Web sites that contain security threats.
Securing your sensitive data About securing your sensitive data Edit Cards Lets you manage your personal information such as name, date of birth, email address, and credit card information in one place. You can use the information that you store to automatically fill forms. This feature lets you provide sensitive information without typing it when you are online. In this way, Identity Safe protects you from keyloggers that steal and misuse your identity.
Securing your sensitive data About securing your sensitive data Edit Notes Lets you store and manage sensitive information. You can save social security number, driver's license number, insurance policy number, and passport number. You can also save private accounts, lock combinations, documents, notes, frequent flier numbers, bank account number, security challenge questions, and legal and financial information. Export Data Lets you back up the Identity Safe data in .DAT or .CSV file formats.
Securing your sensitive data About securing your sensitive data Move Data Online 335 Lets you move your Identity Safe data that you stored in your local vault to online vault. When you move your w Identity Safe data from local vault to online vault, the data in the local vault is permanently removed. Delete Data Lets you permanently remove the Identity Safe vault. About Edit logins The Edit Logins feature in Identity Safe lets you view all the logins that you want Identity Safe to manage.
Securing your sensitive data About securing your sensitive data 1 Lets you quickly launch the Web site login page 1 Fills in your login automatically when you revisit Web pages Lets you manually add logins 1 Lets you change the URL of your saved logins 1 1 1 Lets you view the last time you made changes to the settings of your saved logins Lets you view and fill the login details that you saved for a Web site even after Norton 360 expires.
Securing your sensitive data About securing your sensitive data 337 expires. You can use the Identity Safe menu on the Norton Toolbar to view the logins. w You can only view your saved logins after Norton 360 expires, you cannot save or add any new logins. When you try to save a login after the product expires, a pop-up window appears and suggests you to renew the subscription of the product. You can use the pop-up to renew the subscription.
Securing your sensitive data About securing your sensitive data 5 In the Save Login for Site dialog box, type a name for your login in the Name box, select the folder in which you want to save your login from the Folder drop-down list. 6 Click Save. Editing logins Edit Logins lets you view all of the logins that you want Identity Safe to manage. Edit Logins provides the following features: 1 Lets you safely store Web site login information.
Securing your sensitive data About securing your sensitive data 339 2 Under Identity Safe, in the Edit Logins row, click Configure. 3 In the Edit Logins window, click Create New Folder. 4 In the New Folder dialog box, in the Enter new folder name box, type a folder name. 5 Click OK. 6 Click Close. To add a login manually 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Edit Logins row, click Configure.
Securing your sensitive data About securing your sensitive data 3 In the Edit Logins window, under Logins, select the login for which you want to set a password. 4 Under Details, next to Password box, click Show. The Validate Password for Identity Safe window appears. This window appears only if you have changed the Identity Safe password security level to Ask for my password before filling out a login or form in the Password & Security window.
Securing your sensitive data About securing your sensitive data 1 1 341 Change the URL of the login manually Ensure that the URL you change belongs to the same domain as the current URL. View the details of the date and time when you last made to the Edit Logins settings To quick-launch a login Web page 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Edit Logins row, click Configure.
Securing your sensitive data About securing your sensitive data Logins window. The updated information is automatically filled the next time you visit that Web page. To change the user name 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Edit Logins row, click Configure. 3 In the Edit Logins window, under Logins, select the Web site name for which you want to change the user name.
Securing your sensitive data About securing your sensitive data 343 6 In the Edit Logins window, in the Password box, type the new password. 7 Click Close. 8 In the confirmation dialog box, click Yes to save the changes. Updating the password for a login Good security practice requires that you regularly change the password for a login. You can keep your login credentials in Identity Safe updated every time you change your password for a Web page.
Securing your sensitive data About securing your sensitive data In this way, Identity Safe protects you from keyloggers that steal and misuse your identity. w Some Web sites have forms with fields for credit cards or other personal information. The Identity Safe menu on the Norton Toolbar lists the cards that you created for autofill. You can choose a card from the list to fill the forms automatically. You can add, view, edit, and duplicate the details of any card that you create.
Securing your sensitive data About securing your sensitive data 345 If you have more than one credit card, you can create multiple cards with different sets of information. When you visit a transactional Web site, you can provide the credit card details that are present in any of the cards that you created. You can also create anonymous cards for use on unfamiliar Web sites where you may be uncomfortable providing your personal information.
Securing your sensitive data About securing your sensitive data 4 Use the following tabs to type your card details: General Provide details such as card name, name, gender, and date of birth. You can set a password and provide additional security for your card. Online form filling is language-specific. In the Country/Region box, the country United States is selected by default. You should change your region and create a new card before you fill online forms for any other language.
Securing your sensitive data About securing your sensitive data 347 You can view a summary of the card that you created. You can select any of the cards that are present in the list of cards at the left pane of the Edit Identity Cards window. When you select a card, you can view a summary of the card. w When you lock your card with a password, Identity Safe provides additional security to your card. You cannot view the summary of the locked card.
Securing your sensitive data About securing your sensitive data 3 In the Edit Identity Cards window, select the card that you want to delete. 4 Click Delete Card. 5 In the Warning dialog box, click Yes. 6 Click Close. To duplicate a card 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Edit Cards row, click Configure. 3 In the Edit Identity Cards window, select the card that you want to duplicate. 4 Click Duplicate Card.
Securing your sensitive data About securing your sensitive data 349 To create Notes 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Edit Notes row, click Configure. 3 In the Edit Notes window, under Details, in the Title box, type a title for the note you want to save. If a note already exists, click Create New Notes, and then under Details, in the Title box, type a title for the note you want to save.
Securing your sensitive data About securing your sensitive data 5 In the Warning dialog box, click Yes. 6 In the Edit Notes window, click OK. About exporting and importing Identity Safe data You can export your Identity Safe data for security purposes, data recovery, or when you transfer your Identity Safe data to a new computer. The backup files are saved as .DAT files. You can protect the files that you backed up with a password.
Securing your sensitive data About securing your sensitive data 351 To export your Identity Safe data 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Export Data row, click Configure. 3 In the Export Identity Safe Data window, select the File Format. You can select one of the following: 1 Identity Safe Backup Format 1 Plain text 4 In the Export my data to box, type or browse to the location to which you want your data saved.
Securing your sensitive data About securing your sensitive data To restore your data 1 In the Norton 360 main window, click Identity, and then click Manage Identity Protection. 2 Under Identity Safe, in the Import Data row, click Configure. 3 In the Import Identity Safe Data window, under Import my data from, select one of the following options: 1 Portable Profile (Drive: Drive:\) This option appears only if you connect an external drive with a portable profile.
Securing your sensitive data About securing your sensitive data 353 configure the autofill settings for the Web sites that contain security threats. You can configure the following options in the Browsing Options window: Offer to save my credentials Prompts you to save the login when I log in to web sites credentials for the Web sites that you visit.
Securing your sensitive data About securing your sensitive data The following sections let you change the Identity Safe password and set security levels for your password: Identity Safe Password Change your Identity Safe password and set a new password hint using the Change Password option.
Securing your sensitive data About securing your sensitive data Password Security 355
Securing your sensitive data About securing your sensitive data Specify the Identity Safe password security level. Identity Safe provides four levels of security to protect your Identity Safe password. Choose one of the following options: 1 Ask for my password at the beginning of each login session Prompts for your Identity Safe password the first time you access Identity Safe. If you are logged in to Windows, you do not need to provide the password again.
Securing your sensitive data About securing your sensitive data You can select 15, 30, or 45 minutes. 1 Use this option if other people have access to your computer. No password needed. Automatically log me in when Windows is started Set this option if you want to automatically log in to Identity Safe when Windows is launched. Symantec recommends that you do not choose this option. 1 Setting this option is specific to Windows user account.
Securing your sensitive data About securing your sensitive data You must validate your w Identity Safe password each time you change the security level of the vault to a setting that is less secure than the current security level. Changing the Identity Safe password You should change your Identity Safe Password regularly to prevent unauthorized access to your personal information in Identity Safe. You can change the password by using the Password & Security option in Settings window.
Securing your sensitive data About securing your sensitive data 359 6 In the confirmation dialog box, click OK. About Norton Toolbar When you install Norton 360, it adds Norton Toolbar to Internet Explorer, Firefox, and Chrome Web browsers. You have the following options in the Norton Toolbar: Norton menu Lets you access Identity Protection and other settings.
Securing your sensitive data About securing your sensitive data Norton Safe Search Lets you perform an enhanced Internet search using Norton Safe Search. You can type a search string in the Norton Safe Search box and perform a search. When you search using the search box, a pop-up window appears and displays the relevant search results. Norton 360 uses the Ask.com to display the search results. By default, the Norton Safe Search box is hidden.
Securing your sensitive data About securing your sensitive data Identity Safe menu 361 Lets you view the logins and cards that you have saved in Identity Safe. Some Web sites have forms to fill or require login information. You can use the Identity Safe menu to fill the details in those Web sites. The Identity Safe menu displays the list of all logins and cards that you saved. You can select a login from the list and a use it to log in to the Web site.
Securing your sensitive data About securing your sensitive data Allow access to file URLs w Lets you view the URL location of the downloaded file. If you have uninstalled the Norton Toolbar from your Chrome browser, you must reinstall Norton 360 to access the Norton Toolbar on your Chrome browser again. Norton 360 lets you install the Norton Toolbar for free even after you uninstall the product.
Securing your sensitive data About securing your sensitive data 363 To hide or show the Norton Toolbar in the Chrome Web browser 1 At the top-right corner of your Web browser, click the Wrench icon. 2 In the main menu that appears, click Tools > Extensions. 3 In the Web page that appears, under Extensions, do one of the following: 1 Click Disable to hide the toolbar. w You can also hide the Norton Toolbar by right-clicking the Norton Toolbar icon near the Wrench icon.
Securing your sensitive data About securing your sensitive data To access the Identity Safe settings from the Norton menu 1 Start your Web browser.
Securing your sensitive data About securing your sensitive data 365 2 On the Norton Toolbar, in the Norton menu, select one of the following: Report Site Lets you report to Symantec about the current Antiphishing evaluation. Minimize Toolbar Lets you minimize the Norton Toolbar. When you check this option, the Identity Safe phrase and the Safe Web phrase disappear and only the Identity Safe and Safe Web indicators remain. In addition, the size of the Norton Safe Search box is reduced.
Securing your sensitive data About securing your sensitive data Community Buzz Lets you view the community site rating of the Web sites you visit. You can click Community Buzz to know further details about the Web sites. Norton Safe Web rates the sites and provides detailed reports. In addition, you can see user reviews and post your reviews about the Web sites. When you have not opened any Web site, you can click Community Buzz to visit the Norton Safe Web site.
Securing your sensitive data About securing your sensitive data Enable Norton Safe Search/ Disable Norton Safe Search Lets you view the Norton Safe Search box. You can type a search string in the Norton Safe Search box and perform a search. The search box displays relevant search suggestions in a pop-up window. By default, the Norton Safe Search box is hidden. After you install Norton 360 and open Internet Explorer, Firefox or Chrome browser, an alert message is displayed.
Securing your sensitive data About securing your sensitive data Accessing the Identity Safe menu The Identity Safe menu on the Norton Toolbar lets you view and manage the logins, Identity cards, and notes that you saved. You can also access the Identity Protection of the Settings window using the Identity Safe menu In addition, you can do the following: 1 1 1 1 1 Navigate to any Web site for which you have saved the login credentials. Submit feedback about your experience with Identity Safe.
Securing your sensitive data About securing your sensitive data 369 2 On the Norton Toolbar, in the Identity Safe menu, select one of the following: Merge Portable Data (Drive:\) Lets you merge the Identity Safe data from your portable profile that you have created from the previous versions of Norton 360. This option appears in w the Identity Safe menu only if you have connected an external drive with portable profile.
Securing your sensitive data About securing your sensitive data Options
Securing your sensitive data About securing your sensitive data Lets you view the various options that are available in Identity Safe. The options are: 1 Edit Logins 1 Lets you open the Edit Logins window. Edit Identity Cards 1 Lets you open the Edit Identity Cards window. Edit Notes 1 Lets you open the Edit Notes window. Settings 1 Lets you open Identity Protection of the Settings window. Export 1 Lets you open the Export Identity Safe Data window.
Securing your sensitive data About securing your sensitive data in to your local vault. 1 Ignore this page You can select this option if you do not want to autofill the login information in the current Web page. Report Issue Lets you open the Norton Feedback Web site. You can submit feedback on your experience with Identity Safe. You can also submit the problems that you encountered with Identity Safe. You can select from the list of problems or you can describe your problem.
Securing your sensitive data About securing your sensitive data Log in to Identity Safe/Log out of Identity Safe Lets you log out of or log in to Identity Safe. You should log out of Identity Safe to secure your Identity Safe data when you are away from your computer.
Securing your sensitive data About securing your sensitive data
Protecting your home network 10 This chapter includes the following topics: 1 About the Network Security Map About the Network Security Map A home network typically consists of the computers and other devices that share your Internet connection. The Network Security Map helps you view and manage your network. After you configure Network Security Map, Norton 360 automatically detects the devices that are connected to your network and lists them in the Network Security Map.
Protecting your home network About the Network Security Map 1 1 1 1 Subscription status and Norton product version of the computers that are connected to your network Status of your wireless network connection Connection status of the devices that are on the network The known, unknown, or intruder devices that are on your network You can grant or deny permission to the networked devices to access your computer.
Protecting your home network About the Network Security Map w 377 Norton 360 requires you to configure the Symantec Security Driver to open the Network Security Map. You cannot install the Symantec Security Driver when you run LiveUpdate. You can either allow the Norton LiveUpdate to complete or close the Norton LiveUpdate session before you install the Symantec Security Driver. To view devices on the Network Security Map 1 In the Norton 360 main window, click Settings.
Protecting your home network About the Network Security Map To view the details of a device on the Network Security Map
Protecting your home network About the Network Security Map 4 379 In the Network Security Map window, click a device icon. You can use the scroll arrows to view the devices that are listed in the network map. The device details section that is located below the network map displays the following details: Device Name Shows the name of the device For a computer, the Network Security Map displays the NetBIOS name by default.
Protecting your home network About the Network Security Map Category Shows the category to which the device belongs The device category icon provides details on the connection status and security status. Norton 360 labels all unknown devices as NEW and sets the category as GENERIC DEVICE. This category may include computer-related devices, such as printers, media devices, and game consoles. You can change the device category in the Edit Device Details window.
Protecting your home network About the Network Security Map Trust Level 381 Shows the access level that is granted to a remote device to connect to your computer The initial trust level is set based on the configuration of your computer. You can set trust level for all devices other than MY PC.
Protecting your home network About the Network Security Map You can click each of the features and read the summary to learn more about using Network Security Map to manage your home network. By default, the NetworkSecurityOverview window appears each time you open Network Security Map. If you do not want to view the Network Security Overview window, you can turn it off. Turning off the Network Security Overview window does not affect the performance or security of your computer.
Protecting your home network About the Network Security Map w 383 Ensure that the computers that you want to remotely monitor have a version of a Norton product that supports Remote Monitoring. Norton 360 requires a Passkey to set up Remote Monitoring. You must type the same Passkey for all the computers that you want to remotely monitor. After you set up Remote Monitoring, you can connect any computer to your network and enter the same Passkey.
Protecting your home network About the Network Security Map Turning off Remote Monitoring When you turn off Remote Monitoring, you stop remote monitoring of the computers that are connected to your network. You can turn off Remote Monitoring for the following: w 1 All of the computers that you remotely monitor 1 An individual computer that you remotely monitor You can turn off Remote Monitoring only after you complete the Remote Monitoring Setup process.
Protecting your home network About the Network Security Map 385 You can add the following details when you add a device: 1 The name or description 1 The IP address or physical address The Network Security Map finds any computers that are connected to your network. However, you can add the computers and the devices that are currently not connected. Norton 360 adds to the Trust Control network all the devices that you manually add to Network Security Map.
Protecting your home network About the Network Security Map 6 In the IP or Physical Address box, type the IP address or physical address of the device that you want to add to the Network Security Map. You can use the following formats in the IP or Physical Address box: IPv4 address 172.16.0.0 IPv6 address fe80::12ac:fe44:192a:14cc Physical address 11-22-c3-5a-fe-a4 Resolvable host ftp.myfiles.com The address that you provide is not verified until the device is physically found on the network.
Protecting your home network About the Network Security Map 387 To find an IP address by using Ipconfig on Windows Vista 1 On the computer you want to identify, on the Windows taskbar, click Start. 2 In the Start Search text box, type cmd, and then press Enter on your keyboard. 3 At the command prompt, type ipconfig, and then press Enter on your keyboard. 4 Write down the IP address.
Protecting your home network About the Network Security Map 4 In the Network Security Map window, in the network map, click a device icon. 5 In the device details section, next to Device Name, click Edit. 6 In the Edit Device Details window, in the Name box, type a new name. The maximum character length of the device name is 15 characters.
Protecting your home network About the Network Security Map 389 6 In the device details area, next to Device Name, click Edit. 7 In the Edit Device Details dialog box, in the Name box, type a new name. 8 Click OK. Editing network details You can view the details and change the name of your network in the Edit Network Details window. w You cannot edit the Trust Control network details. To edit network details 1 In the Norton 360 main window, click Settings.
Protecting your home network About the Network Security Map 1 1 Your computer does not have a public IP address if it is not directly connected to the Internet. The computer should be connected to a LAN through a secure connection. The network category should be private in Windows Vista.
Protecting your home network About the Network Security Map 391 5 In the Edit Network Details window, next to Trust Level, click Edit. You can view the details of the network in the Edit Network Details window before you change the trust level.
Protecting your home network About the Network Security Map 6 To select a trust level for a network, in the Edit Network Trust Level window, click one of the following: FULL TRUST Adds the network to the Trusted list All the network traffic that your computer receives from a Trusted network is filtered and allowed through firewall. However, known attacks and infections are still monitored. You should select this setting only when you are sure that the network is completely safe.
Protecting your home network About the Network Security Map RESTRICTED 393 Adds the network to the Restricted list The devices that are on Restricted network cannot communicate with your computer. However, you can still use the network to browse Web sites, send email messages, or transmit other communications. 7 Click OK. To change the trust level of a device 1 In the Norton 360 main window, click Settings. 2 In the Settings window, click My Network.
Protecting your home network About the Network Security Map 6 To select a trust level for a device, in the Edit Device Trust Level window, click one of the following: FULL TRUST Adds a device to the Full Trust list Full Trust devices are monitored only for known attacks and infections. You should select this setting only when you are sure that the device is completely safe. RESTRICTED Adds a device to the Restricted list Restricted devices do not have access to your computer.
Protecting your home network About the Network Security Map 395 computer increases the scan time which slows down the network speed of your computer. If you know that a specific device on your network is safe, you can apply Full Trust level to this device. In addition, you can exclude this specific device from Intrusion Prevention scan. When you exclude a device from Intrusion Prevention scan, Norton 360 trusts this device and does not scan any information that is received from this device.
Protecting your home network About the Network Security Map 5 In the Network Security Map window, do one of the following: 1 To edit the trust level of a device that is on your network, in the network map, click the device. 1 To edit the trust level of a device that you manually added, in the Network Details drop-down list, click Trust Control, and then click the device. 6 In the device details section, in the Trust Level row, click Edit. 7 In the Edit Device Trust Level window, click FULL TRUST.
Protecting your home network About the Network Security Map 397 When you remove an individual device, the online devices appear again the next time you open the Network Security Map. However, Norton 360 permanently removes the offline devices. To remove an individual device 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click My Network. 3 In the Network Security Map row, click Configure.
Protecting your home network About the Network Security Map For more information on how to secure your wireless network, on the left side of the Network Security Map window, click the Why is it not secure link. Follow the instructions. w You should only trust a wireless connection that is secure. Trusting a wireless connection that is not secure puts all of the devices on your network at risk. To view the status of your wireless network 1 In the Norton 360 main window, click Settings.
Protecting your home network About the Network Security Map 1 399 The last five AntiVirus threats that are detected To view the device details 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click My Network. 3 In the Network Security Map row, click Configure 4 In the Network Security Map window, in the network map, click the device for which you want to see the details. You can view the details of only the computers that you remotely monitor.
Protecting your home network About the Network Security Map To modify the communication port for Network Security Map 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click My Network. 3 In the Communication Port box, type a new communication port number. You must use the same port number for each of the device that is connected to your Network Security Map. 4 Click Apply. 5 Click Close.
Keeping your PC tuned up 11 This chapter includes the following topics: 1 About PC Tuneup 1 About disk and file fragmentation 1 Optimizing your permanent disks manually 1 About using optimization efficiently 1 About cleaning up disk clutter 1 Running a scan to clean up disk clutter 1 Running Registry Cleanup 1 Running Diagnostic Report 1 About Startup Manager About PC Tuneup Norton 360 offers total protection of your PC that includes PC Tuneup capability, which increases your PC performa
Keeping your PC tuned up About disk and file fragmentation PC Tuneup detects and fixes common computer problems, cleans up unwanted cookies and files, and defragments the hard disk to optimize PC performance. About disk and file fragmentation Your PC's hard disk stores all of your files, applications, and the Windows operating system. Over time, the bits of information that make up your files gradually spread over the disk. This process is known as fragmentation.
Keeping your PC tuned up About using optimization efficiently w 403 You can run Disk optimization only when disk has more than 15 percent of free space. Some programs, such as movie-editing programs or programs that require large amounts of disk space, can work more efficiently if your disks are optimized. If you prefer not to wait until Norton 360 performs automatic optimization, you can optimize your disks manually. w Disk optimization does not run on PC with solid state hard drive.
Keeping your PC tuned up About cleaning up disk clutter Set a schedule for optimization Norton 360 automatically optimizes the hard disk as needed. You can also set a schedule for optimization. Remove the large files that you no longer need Large files are often more fragmented than the smaller files. These fragmented files affect the performance of your computer. About cleaning up disk clutter Over time, the permanent disk in your PC can accumulate many temporary and unneeded files.
Keeping your PC tuned up Running a scan to clean up disk clutter Web browsing When you browse a Web page, your browser downloads the text and graphics that comprise the contents of the page. When you finish viewing the page, the browser can leave the downloaded contents on your PC. The downloaded contents help to display the Web page more quickly if you view the page again. These browser files accumulate over time.
Keeping your PC tuned up Running Registry Cleanup 2 When the activity is complete, in the Tuneup window, click Close. Running Registry Cleanup The Windows registry can contain the entries that refer to files that do not exist. Such broken registry items can slow down your computer. Registry Cleanup scans your computer and cleans any broken registry entries that it finds. To run Registry Cleanup 1 In the Norton 360 main window, click Tasks.
Keeping your PC tuned up About Startup Manager 407 About Startup Manager Some programs are configured to launch during startup of your computer. The number of startup items increases as you install new applications, and the time that is required to start your computer increases as a result. Startup Manager helps to manage the startup items on your computer. For any startup program that the Startup Manager lists, you can view the detailed information such as Community Usage and Resource Usage.
Keeping your PC tuned up About Startup Manager program and measure the performance of your computer the next time you start your computer. Norton 360 delays the start of the delayed programs by five minutes. The first delayed program in the Startup Manager window, starts five minutes after you start your computer. Every subsequent delayed program starts with a further delay of 10 seconds.
Keeping your PC tuned up About Startup Manager 409 To disable startup items 1 In the Norton 360 main window, click PC Tuneup, and then click Run Startup Manager. 2 In the On/Off column, uncheck a program that you do not want to automatically start when you turn on your computer. 3 Click Apply to save the changes. 4 Click Close. To enable startup items 1 In the Norton 360 main window, click PC Tuneup, and then click Run Startup Manager.
Keeping your PC tuned up About Startup Manager To run delayed startup items manually 1 In the Norton 360 main window, click PC Tuneup, and then click Run Startup Manager. 2 In the Startup Manager window, click Run Delayed Items Now. 3 Wait for the program to start, and then in the Startup Manager window, click Close.
Protecting your media and data 12 This chapter includes the following topics: 1 About Norton Backup and Restore 1 About backups 1 About backup preparation 1 About backup set 1 Backing up your files 1 Restoring files 1 About Norton Backup Drive 1 About solutions to the backup problems 1 About online backup considerations 1 Turning off or turning on backup 1 Turning off or turning on backup setting options About Norton Backup and Restore The Norton Backup and Restore feature protects y
Protecting your media and data About backups About backups One of the most important ways to protect the valuable information on your PC is to back up your files regularly. In case you lose your data, Norton 360 lets you restore them later. For example, you accidentally erase an important file or your PC has a hardware malfunction that destroys some files. In this case, you can restore your lost files from your backup.
Protecting your media and data About backup preparation 413 No matter which backup method you choose, you can always add or remove items from the set of files that you select to back up. You can add or remove an individual file from the backup sets by using the shortcut menu that appears when you right-click a file. About backup preparation After you install Norton 360, you must configure Norton 360 backup to back up your important files on your computer.
Protecting your media and data About backup preparation What You can choose from a variety of file types, such as photos, documents, and music. You can also specify individual files. You have the following options: 1 Sources Lets you select a source from which you want to back up your files. 1 Norton Backup is comprehensive or short depending on the locations that you select. File Types Lets you include or exclude a backup file category.
Protecting your media and data About backup preparation Where 415
Protecting your media and data About backup preparation You can choose any storage location that Norton 360 offers for your backup location, depending on your PC and the connected devices. You can choose to store your backups on external media, such as CD, DVD, Blu-ray disc, or iPod. You can also store your backups on a network drive, removable flash memory drive, or permanent disk in your PC. Backing up your files to w a location where your source files are available is not safe.
Protecting your media and data About backup set 417 option is available in the Settings window. When You can have Norton 360 back up your files when your computer is idle. You can also set a regular backup schedule or manually back up your files. When you use the Secure Online Storage option for the first time, Norton 360 needs to be activated. To activate the Secure Online Storage, click the Click here to activate your Secure Online Storage link.
Protecting your media and data About backup set you can create a backup set to back up your picture files and music files to a CD. You can also create another backup set to back up your Microsoft Office documents and your financial files to your Secure Online Storage. w To use Secure Online Storage option, you must configure the Metered Broadband Mode option in the My Network window to No Limit. The My Network option is available in the Settings window.
Protecting your media and data About backup set 419 set to back up your pictures to your local fixed disk. You can create another backup set to back up your videos to a CD. You can also configure different schedules for each backup set. When you create a new backup set, Norton 360 applies the default configuration for the backup set. You can change the configuration if the default configuration does not meet your needs. You can identify each backup set with a backup set name.
Protecting your media and data About backup set name does not describe the backup set after you modify the configuration. w The maximum character length of a backup set name is 32 alphanumeric characters. To modify a backup set 1 In the Norton 360 main window, click Backup, and then click Manage Backup Sets. 2 On the Summary tab, in the Backup set name drop-down list, select the backup set that you want to modify.
Protecting your media and data About backup set 421 sorts them into various categories. It then backs up the files that fall into these categories. Norton 360 uses the following file categories: Pictures This category includes, but is not limited to: Photographic JPEG and JIFF images (.jpg, .jpeg, .jpe, .jP2, .j2k, .j2c, .jpf); Graphic Interchange Format image files (.gif); Bitmap Graphics files (.bmp, .pct); Tagged Image Format files (.tif, .tiff); Adobe PhotoDeluxe images (.pdd); Windows Metafile (.
Protecting your media and data About backup set Music This category includes, but is not limited to: MPEG Audio Stream, Layer III files (.mp3); MPEG-4 Video files (.mp4); MPEG-4 Audio Layer files (.m4a); Apple Protected AAC files (.m4p); Real Networks RealMedia Streaming Media files (.ra); RealMedia Streaming Media files (.rm); RealMedia Metafile files (.ram); MIDI files (.rmi); MS Windows Media Audio files (.wma); MPEG-2 Advanced Audio Coding files (.
Protecting your media and data About backup set Financial Files This category includes, but is not limited to: Microsoft Money files (.mny, .mn1, .mn2, .mn3, .mn4, .mn5, .mn6, .mn7, .mn8, .mn9, .mn10, .mn11, .mn12, .mn13, .mn14, .mn15, .mbf); TurboTax Tax Return files (.tax); H&R Tax Return files (.t01, .t02, .t03, .t04, .t05, .t06); TaxACT files (.ta0, .ta1, .ta2, .ta3, .ta4, .ta5, .ta8, .ta9); QuickBooks files (.qba, .qbb, .qbi, .qbw, .qbx, .qph, .qdf, .qdb, .qif, .qsd, .qel, .qph, q00, q01, .q02, .
Protecting your media and data About backup set Video This category includes, but is not limited to: Microsoft Windows Media files (.wmv); Apple QuickTime Video Clip files (.mov); MPEG 1 System Stream files (.mpg, .mpeg); Macromedia Flash Format files (.swf); Audio Video Interleave files (.avi); MS Advanced Streaming Format files (.asf); Beijer E-Designer files (.mpa); MPEG Movie Clip files (.mpe); MPEG-4 Video files (.m4v); Digital Video File (.dv); Ogg Vorbis Compressed Video File (.
Protecting your media and data About backup set Office Documents This category includes, but is not limited to: Microsoft Word documents and templates (doc, .dot); Microsoft Excel Worksheet and templates (.xls, .xlt, .xlam); Microsoft PowerPoint Presentation and Slideshow files (.ppt, .pps); Microsoft Project files (.mpp); Adobe Acrobat files (.pdf); Text files (.txt); PostScript files (.ps); HyperText Markup Language files (.htm, .html); Microsoft HTML documents (.mht); WildTangent Branded .PNG files (.
Protecting your media and data About backup set Contacts This category includes, but is not limited to: Microsoft Outlook Address Book files (.wab); Microsoft Personal Address Book files (.pab); Palm Address Book files (.aba); Beijer E-Designer files (.mpa); Palm Date Book files (.tda); vCard files (.vcf); Microsoft Outlook Address Book (.oab); Microsoft Phonebook (.pbk); Palm DateBook File (.dba); and Sharp Organizer Telephone Bank (.ozp).
Protecting your media and data About backup set 427 .fm file extension in the Office Documents category, you can add the .fm file extension to the category. The Edit File Type option on the What tab of the Manage Backup Sets window lets you add, edit, or remove file extensions in each backup category. When you check Edit File Type, the Configure option that appears next to each backup category lets you edit file extensions in that category.
Protecting your media and data About backup set with the file extension that you added and backs them up to that file category. For example, if you want to back up the documents with a .fm file extension in the Office Documents category, you can add the .fm file extension to that category. You can also edit an existing file extension or a file extension that you added. The maximum character length of a file extension is 10 characters.
Protecting your media and data About backup set 429 Removing a file extension from a backup category Each backup file category contains a list of file extensions. However, you can remove a default file extension or a file extension that you added to a backup file category. Norton 360 identifies the files with the file extension that you removed and does not back them up the next time that you run backup. For example, you do not want to back up the documents with a .
Protecting your media and data About backup set 4 In the window that appears, click Reset Defaults. 5 Click Save. Deleting previously backed up files You can delete the files that you backed up previously from your backup location. You can also delete the files if the files are no longer useful for you and you have a limited space on your backup location. You can also delete backed up files if you changed the file category for a backup set.
Protecting your media and data About backup set 431 2 On the Summary tab, in the Backup set name drop-down list, select the backup set that you want to delete. 3 Under Things you can do, click Delete backup set. 4 In the Delete Backup Set window, select one of the following: Delete backup set Lets you remove the backup set. Delete backup set and files Lets you remove the backup set and the files that are available in the backup set. 5 Click Yes to confirm.
Protecting your media and data About backup set Adding files and folders to a backup set You are not limited to backing up the files that Norton 360 automatically detects and places into its file categories. You can add files to the set of files to be backed up, and you can exclude files from being backed up as well. Norton 360 lets you select a file or folder from your computer that you want to include in your backup.
Protecting your media and data About backup set 433 4 In the file selection window that appears, navigate to file that you want to add, click to select it, and then click Open. 5 Click OK. 6 In the Manage Backup Sets window, click Save Settings to save the settings. To add a folder to a backup set 1 In the Norton 360 main window, click Backup, and then click Manage Backup Sets. 2 On the What tab, click Add or exclude files and folders. 3 In the window that appears, click Include Folder.
Protecting your media and data About backup set You can exclude a file or folder from the backup set from Windows Explorer by using the shortcut menu. The shortcut menu is available after you configure your backup and when the Manage Backup Sets window and the Restore Files window are closed. When you exclude a file from the backup set, Norton 360 lists the information in the window that appears when you click Add or exclude files and folders option.
Protecting your media and data About backup set 435 6 In the Manage Backup Sets window, click Save Settings to save the settings. To exclude a file or folder from a backup set in Windows Explorer 1 In Windows Explorer, right-click the file, click Norton 360 > Exclude from Backup. The Exclude from Backup option in the shortcut menu is enabled only after you configure your backup and when the Manage Backup Sets and the Restore Files windows are closed.
Protecting your media and data About backup set following table to choose a location that best meets your needs for safety, speed, and storage capacity: Secure Online Storage
Protecting your media and data About backup set Your subscription to Norton 360 comes with an allocation of storage space on a secure server that is located on the Internet. This location is the safest, most secure backup choice available because it stores your information in a remote location. As a consequence, even the disasters that might damage or destroy your PC cannot affect your backups. Online backups can take place automatically, as long as your PC has an active Internet connection.
Protecting your media and data About backup set C: (Local Fixed Disk) This choice backs your files up to a special folder on drive C of your PC. Backing up to drive C is very quick and convenient, and is only limited to the amount of free space available on your drive. You can run automatic backups with this choice. Backing up to drive C is a convenient but an unsafe backup method. Any mechanical problem that the drive might experience can damage both your original files and your backups.
Protecting your media and data About backup set CD, DVD, or Blu-ray discs 439
Protecting your media and data About backup set This choice requires that you have recordable CDs, DVDs, or Blu-ray discs and an optical drive in your PC to record on those discs. You must be present to insert and remove discs when requested. Therefore, you cannot select automatic scheduling of backups when you back up to CDs, DVDs, or Blu-ray discs. Backing up to CDs, DVDs, or Blu-ray discs is slower than backing up to other media.
Protecting your media and data About backup set location for the first time, Norton 360 prompts you to configure the optical backup drive on your computer. Norton 360 lets you install the optical driver. Network drive You can use this choice if your PC is connected to a local network that offers a storage location to which you have access. Depending on the speed of your network, this choice can be almost as fast as backing up to an internal drive or external drive.
Protecting your media and data About backup set Flash drive and removable storage devices, including iPod Flash drives and the other data storage devices that are attached to your PC can also serve as backup locations. Norton 360 displays such devices as external disk drives. If such a device is always attached to your PC, you can use it for automatic backups. The amount of storage space that is available on these devices can be less than on hard disks.
Protecting your media and data About backup set 443 3 On the Where tab, select the location and device where you want your backups to be stored. If the device or location does not appear on the list, click Refresh List. 4 Click Save Settings. Installing optical backup driver Norton 360 offers several storage location options for backups. You can choose a different location if your backup needs change or if you want to store your backups in several locations for added security.
Protecting your media and data About backup set Viewing or changing a backup schedule Norton 360 lets you schedule backups when it is convenient for you. You can schedule your backups to run late at night or whenever you know that your computer is not needed for any other activity. You have the following backup schedule choices: Automatic (Recommended) Choose this option to back up your computer when it is turned on but not otherwise in use. This choice is the recommended choice for most users.
Protecting your media and data About backup set Manual Schedule 445 Choose this option to have Norton 360 backup your files only when you start the backup yourself. Your computer's performance is maximized if you schedule to perform your critical operations when your computer is idle. When you schedule backup weekly or monthly and check the Run only at idle time option, Norton 360 backs up your files when your computer is idle.
Protecting your media and data Backing up your files To delete a backup set 1 In the Norton 360 main window, click Backup, and then click Manage Backup Sets. 2 On the Summary tab, in the Backup set name drop-down list, select the backup set that you want to delete. 3 Under Things you can do, click Delete backup set. 4 In the Delete Backup Set window, select Delete backup set option. 5 In the confirmation dialog box, click Yes.
Protecting your media and data Restoring files 447 Whether you have set Norton 360 to back up your PC automatically or not, you can always run a backup. For example, you have added or modified important files and you want to be sure they are safe. In this case, you can run a backup manually. You can also run a backup at the end of the day if you do not want to wait for an automatic backup to occur. You can view the details of your backup activity under the backup category in the Security History window.
Protecting your media and data Restoring files When you restore files, you can change any of the following settings: Restore From You can choose any of the backup sets to restore the files. If you backed up your data in an external media, you must connect it to your computer to restore those files. Norton 360 lists all the backup sets that you ran backup for and that your PC can currently detect. Files You can restore the backed up files in a backup set that you selected.
Protecting your media and data Restoring files Restore To 449 You can restore to the original locations of the files, or navigate to a new location where you can restore your files. Norton 360 displays the total number of files and the total size of the files that you have selected for restoration. If files with the same name are present at the original location, the files that you restore replace those files.
Protecting your media and data Restoring files Choosing where to restore files from When Norton 360 restores files, it displays the backup location of the most recent backup set you ran. You can change the location to restore files from a different backup location. For example, you have backed up files to drive C and then later backed up files to CDs. You can then choose to restore files from either drive C or from the CDs.
Protecting your media and data Restoring files 451 Selecting files to restore When you restore backed-up files with Norton 360, you might not need to restore all the files from a backup. You can restore the files that may have been damaged, accidentally erased, or modified incorrectly. Norton 360 provides several ways for you to select only the files that you need to restore. When you click the Browse for Files and Folders option, you can view a list of all the backed-up files.
Protecting your media and data Restoring files You can use any of the following methods, and you can combine methods, to select files to restore: Restore all files and categories You can restore all the backed-up files without excluding any file within a backup set. Restore files by searching You can search by file name, or by part of a file name from the list of backed up files and restore them.
Protecting your media and data Restoring files 453 2 Under Files, in the Search text box, type all or part of a file name, or the extension of the file. 3 Click Search. The window that appears displays the file names that contain the text that you typed. 4 Check the files that you want to restore, and then click OK. 5 Repeat steps 2 through 4 to add more files to the list of those that Norton 360 restores.
Protecting your media and data Restoring files w Restoring files to their original locations deletes newer versions of the same files that are stored in those locations. If you do not want to replace those files with the restored files, you must move the newer versions somewhere else before you restore. You can also restore them to a different location. You can change the restore destination from any computer at any time.
Protecting your media and data Restoring files 455 When you insert an optical disc that contains the backed-up files, the Autorun Restore feature automatically opens the Portable Restore window. w If you disable Windows auto-run option, you must manually launch the Autorun Restore feature.
Protecting your media and data About Norton Backup Drive To restore files using Norton 360 Autorun Restore 1 Insert an optical disc that contains the backed-up files. 2 Click the ARestore icon to launch the Autorun Restore feature. If the Windows AutoPlay option is disabled, navigate to the optical disk that has your backup, and double click the ARestore icon to launch the Autorun Restore feature. 3 In the Portable Restore window, click Select Files to Restore option.
Protecting your media and data About Norton Backup Drive 457 backup destination contains the backup sets to which the backup destination is configured. Norton Backup Drive displays the files that you backed up to a media device. You must connect and turn on the media device before you view your files. You can also view the files that you backed up to Secure Online Storage. You must be connected to the Internet and logged in to Norton Account.
Protecting your media and data About Norton Backup Drive Viewing backup files on the Norton Backup Drive You can use the Norton Backup Drive to view the files that are backed up. You can view the Norton Backup Drive after you configure backup. If you backed up your files to a media device, ensure that the device is connected to your PC and turned on. You can then view the files on the Norton Backup Drive. If you backed up your files to Secure Online Storage, you must be connected to the Internet.
Protecting your media and data About Norton Backup Drive 459 2 Select the backup destination, and navigate to the backup set destination that contains the file that you backed up. 3 Do one of the following: 1 Right-click to select the files to restore in Norton Backup Drive, and then click Restore. The files are restored to the original location by overwriting the existing files. 1 Right-click to select the files to restore in the Norton Backup Drive, and then click Restore to.
Protecting your media and data About solutions to the backup problems About solutions to the backup problems The following table provides some tips to help you avoid backup problems. All backups The following tips apply to all backups: 1 Perform backups regularly. The more often you back up, the less chance there is that you can lose important information. An automatic backup schedule is recommended, since that tends to back up those files that have most recently changed.
Protecting your media and data About solutions to the backup problems Backing up to CDs or DVDs The following tips apply to backups to CDs or DVDs: 1 Have extra discs on hand when you back up. This tip helps you to avoid occasional disc flaws or situations where the amount of backed up data is more than you anticipated. 1 Label your backup discs with the complete details, so that you can find the right disc when you need to restore files. 1 Do not copy files directly from the backup discs to your PC.
Protecting your media and data About solutions to the backup problems Backing up to external drives, The following tips apply to including flash drives backups to external drives: 1 Some drives use older Windows file systems, such as FAT-16 or FAT-32 that cannot store files larger than 4 GB. For such large files to back up, ensure that your backup drive is formatted with a file system that supports large files, such as NTFS.
Protecting your media and data About solutions to the backup problems Backing up to your Secure Online Storage 463 The following tips apply to backups to online storage: 1 Make sure that your PC does not automatically disconnect from the Internet when it is not in use. 1 Regularly check the amount of space that you have left in your Secure Online Storage, and consider purchasing more storage space before you need it. 1 Online backups work best with a fast Internet connection.
Protecting your media and data About online backup considerations and search the Symantec Knowledge Base for solutions to your problem. To get additional help with backup problems 1 In the Norton 360 main window, click Support, and then click Get Support. 2 In the Norton Autofix window, click Open Support Web Site to launch the support Web site.
Protecting your media and data About online backup considerations 465 Although online backup is convenient and safe, before choosing it for your backup method, consider the following limitations: Speed limitations
Protecting your media and data About online backup considerations The amount of time that it takes to transfer your backup to the Secure Online Storage depends on the speed of your Internet connection. If you have many files to back up, the first backup can take hours or days, depending on the speed of your Internet connection. You can configure the Internet bandwidth that backup uses to back up your files using the Bandwidth Throttle option.
Protecting your media and data About online backup considerations 467 up your smaller files, such as your financial documents and word-processing documents. If a backup is in progress, you should leave your computer turned on, so that the backup can finish. However, if a backup is interrupted, then the next time it starts, it resumes where it left off and continues until it finishes.
Protecting your media and data About online backup considerations 1 The amount of online storage space that is available to you Your product needs to be activated to use the online backup feature. The first time you configure online backup, Norton 360 connects to your Norton Account and requests that you sign in to the account. You may have established a Norton Account when you installed Norton 360 or when you installed another Norton product.
Protecting your media and data Turning off or turning on backup 469 storage does not contain sufficient space for the backup, Norton 360 notifies you and provides you an option to buy more space. You do not have to wait until Norton 360 tells you that you need more online storage space. You can purchase additional space at any time. You must be connected to the Internet to purchase more online storage space.
Protecting your media and data Turning off or turning on backup all automatic backup of files. You can use the Run Backup Now option in the main window if you want to back up your files from all the backup sets. You can turn off or turn on backup from the Settings window, Backup Settings window, or from the Backup Details window. To turn off or turn on backup from the Settings window 1 In the Norton 360 main window, click Settings.
Protecting your media and data Turning off or turning on backup setting options 471 Turning off or turning on backup setting options Norton 360 provides you various options to manage your backup settings. Norton 360 backup settings let you access the backup details of a particular file by status icon overlays without opening the product. You can use the icon overlays to view the backup status of a file or folder. You can also use the Properties page of a file to know the backup status of your backup sets.
Protecting your media and data Turning off or turning on backup setting options Gray icon with a slash mark Indicates that the file has been excluded from backup Norton 360 displays a disabled backup status on a file when you exclude the file from any of the backup sets. Norton 360 Backup provides the Norton Backup Drive in your Windows Explorer after you configure your backup. Norton Backup Drive contains a list of backup destinations where your files are backed up.
Protecting your media and data Turning off or turning on backup setting options 473 3 In the Backup Settings window, do one of the following: 1 To turn off icon overlays, in the Backup Status Overlays row, move the On/Off switch to the right to the Off position. 1 To turn off Norton Backup Drive, in the Norton Backup Drive row, move the On/Off switch to the right to the Off position. 1 To turn off right-click backup menu, in the Context Menu row, move the On/Off switch to the right to the Off position.
Protecting your media and data Turning off or turning on backup setting options
Customizing settings 13 This chapter includes the following topics: 1 About Norton 360 Settings 1 Customizing Norton 360 Settings 1 Turning on or turning off Quick Controls services 1 About Antivirus settings 1 About Firewall settings 1 About Norton AntiSpam settings 1 About My Network settings 1 About backup settings 1 About Identity Protection settings 1 About Task Scheduling settings 1 About Administrative Settings About Norton 360 Settings The Detailed Settings in the Settings wi
Customizing settings About Norton 360 Settings You can configure the following Detailed Settings in the Settings window: Antivirus Specify how certain types of viruses and spyware, as well as other threats, are handled in Norton 360. You can specify whether incoming emails are checked and instant messenger is scanned. You can also specify which files and signatures are excluded from scans, and how low-risk threats are handled.
Customizing settings About Norton 360 Settings My Network View all the devices available in your network and specify the trust level of the devices that are connected to your network. You can hide or show the Network Security Overview window at startup and configure the communication port that Norton products use to communicate with each other. You can also purge the Network Security Map. Parental Controls Lets you download and install Norton Safety Minder and configure Norton Online Family.
Customizing settings About Norton 360 Settings Identity Protection Configure Identity Safe to secure your online identities and transaction data. You can also configure Safe Surfing options. Tasks Scheduling Specify when and how often Norton 360 examines your computer for viruses and other risks. Administrative Settings Use the options in this window to configure the security of your product. You can specify your proxy settings in Norton 360.
Customizing settings About Norton 360 Settings The Quick Controls in the Settings window let you turn on or turn off the following services: Silent Mode Turns on or turns off Silent Mode You can turn on Silent Mode for a period of one hour, two hours, four hours, six hours, or one day. Safe Surfing Turns on or turns off Antiphishing and Norton Safe Web features When you turn on Safe Surfing, it protects your computer while you browse with Internet Explorer or Firefox.
Customizing settings Customizing Norton 360 Settings Smart Firewall Turns on or turns off Smart Firewall When you turn on Smart Firewall, it monitors communications between your computer and the other computers on the Internet. It also protects your computer from common security problems.
Customizing settings Turning on or turning off Quick Controls services 1 1 1 481 provides the slider setting for you to decide whether to resolve security threats automatically or ask you before it takes an action. You can configure a protection feature by either selecting the options that are provided for the configuration or by providing the required information. Most of these options are available as check boxes for you to check or uncheck.
Customizing settings About Antivirus settings 1 Safe Surfing 1 Identity Safe 1 Backup 1 Backup Status Overlays 1 Automatic LiveUpdate 1 Smart Firewall 1 Norton Tamper Protection You can move the mouse pointer over a service name to see a description of that service. You should leave all of the services turned on except Silent Mode. To turn on or turn off Quick Controls services 1 In the Norton 360 main window, click Settings.
Customizing settings About Antivirus settings The Antivirus settings obtain the latest virus definitions through definition updates and keep your computer secure from the latest security threats. You can use the following Antivirus settings: Automatic Protection The Automatic Protection settings let you control the scanning and monitoring of your computer. It protects your computer by continuously checking for viruses and other security risks.
Customizing settings About Antivirus settings Scans and Risks
Customizing settings About Antivirus settings Scans and Risks settings let you customize the scans that Norton 360 performs on your computer. You can use the following Scans and Risks options: 1 Computer Scans Norton 360 lets you run different types of scans to detect and prevent any virus infection on your computer. 1 You can use the various Computer Scans options to customize the scans that Norton 360 performs on your computer.
Customizing settings About Antivirus settings 1 Norton 360 to protect the ports. Email Antivirus Scan Email Antivirus Scan protects you from the threats that are sent or received in email attachments. 1 This option lets you define how Norton 360 should behave when it scans email messages. Based on the options you choose, Norton 360 automatically scans the email messages that you send or receive.
Customizing settings About Antivirus settings 1 Exclusions / Low Risks Exclusions options specify the items such as folders, files, and drives that you exclude from Norton 360 scans. Scans, signatures, and low-risk items are some items that you can exclude from scanning Exclusions options let you choose which categories of risks you want Norton 360 to detect. Exclusions reduce your w level of protection and should be used only if you have a specific need.
Customizing settings About Antivirus settings Antispyware and Updates Antispyware protects your computer against the security risks that can compromise your personal information and privacy. Norton 360 protects your computer from vulnerabilities through the latest definition and protection updates.
Customizing settings About Antivirus settings 489 About Automatic Protection settings The Boot Time Protection option on the Automatic Protection tab provides an enhanced security level from the time you start your computer. This option ensures better security by running all the necessary components that are required for computer protection as soon as you start your computer. The Real Time Protection settings on the Automatic Protection tab let you control the scanning and monitoring of your computer.
Customizing settings About Antivirus settings You can use the following Real Time Protection options: Auto-Protect
Customizing settings About Antivirus settings Auto-Protect loads into memory and provides constant protection while you work. It checks for viruses and other security risks every time that you run programs on your computer. Auto-Protect checks for viruses when you insert any removable media, access the Internet, or use the document files that you receive or create. It also monitors your computer for any unusual symptoms that might indicate an active threat.
Customizing settings About Antivirus settings boot virus infects your removable media, ensure that Auto-Protect is turned on to rescan the removable media. You then insert the removable media and open it from My Computer for Auto-Protect to rescan it. You can also scan it manually to verify that it is not infected.
Customizing settings About Antivirus settings SONAR Protection 493
Customizing settings About Antivirus settings Symantec Online Network for Advanced Response (SONAR) provides the real-time protection against threats and proactively detects unknown security risks on your computer. SONAR identifies the emerging threats that are based on the behavior of applications. SONAR is quicker than the traditional signature-based threat detection techniques.
Customizing settings About Antivirus settings 1 495 360 to automatically remove low-certainty threats if it does not get any response from you when SONAR Advanced Mode option is enabled. Show SONAR Block Notifications This option lets you enable or disable SONAR Block notifications. Norton 360 suppresses the SONAR Block notifications when you set the Show SONAR Block Notifications option to Log Only.
Customizing settings About Antivirus settings You can use the following Scans and Risks settings: Computer Scans
Customizing settings About Antivirus settings Norton 360 lets you run different types of scans to detect and prevent any virus infection on your computer. The scans are Quick Scan, Full System Scan, and Customized Scan. You can use the various Computer Scans options to customize the scans that Norton 360 performs on your computer. You can also specify scanning of compressed files and Microsoft Office documents.
Customizing settings About Antivirus settings Scans the Microsoft Office files when you open them. 1 1 If you install Microsoft Office 2000 or later after Norton 360 is installed, you must turn on this option to scan Microsoft Office files automatically. Rootkits and Stealth Items Scan Scans for rootkits and other security risks that might be hidden on your computer. Network Drives Scan Scans the network drives that are connected to your computer.
Customizing settings About Antivirus settings 1 Tracking Cookies Scan 1 Scans for the small files that programs might place on your computer to track your computing activities. Full System Scan Scans your computer when it is idle. 1 When your computer is idle, Norton 360 runs a Full System Scan. After the scan is complete, you can view the summary of the scan results and take appropriate action when you start using your computer again. You can use the Configure option to schedule the Full System Scan.
Customizing settings About Antivirus settings Scan Performance Profiles The Scan Performance Profiles settings let you configure how Norton 360 should scan your computer based on the digital signature and trust level of the files. You must configure the w Scan Performance Profiles settings before you run a scan or before a scan is scheduled to run. Norton 360 scans your computer according to the configuration you specified in the Scan Performance Profiles settings.
Customizing settings About Antivirus settings Protected Ports Protected Ports settings protect the POP3 and SMTP ports of your email program. You can use this option to manually configure your POP3 and SMTP email ports for email protection. If the SMTP and POP3 port numbers that your Internet service provider (ISP) has provided for your email program is different from the default SMTP and POP3 port numbers, you must configure Norton 360 to protect the ports.
Customizing settings About Antivirus settings Exclusion / Low Risks
Customizing settings About Antivirus settings Exclusions options specify the items such as folders, files, and drives that you exclude from Norton 360 scans. Scans, signatures, and low-risk items are some items that you can exclude from scanning. Exclusions options also let you choose which categories of risks you want Norton 360 to detect. Your options are: 1 Low Risks Lets you manage the low-risk items that are found in your computer.
Customizing settings About Antivirus settings 1 also remove items from the excluded-items list. Signatures to Exclude from All Detections Lets you select known risks by name and remove a risk name from the excluded-items list You can also view the risk impact that is based on the performance, privacy, removal, and stealth impact. Exclusions reduce your w level of protection and should be used only if you have a specific need.
Customizing settings About Antivirus settings 505 Security risks, such as spyware and adware, can compromise your personal information and privacy. Spyware and adware programs are closely related. In some cases, their functionalities may overlap; but while they both collect information about you, the types of information that they collect can differ. Norton 360 protects your computer from vulnerabilities through the latest program updates and definition updates.
Customizing settings About Firewall settings Updates Norton 360 protects your computer from vulnerabilities through the latest program and definition updates. Definition updates contain the information that lets Norton 360 recognize and alert you to the presence of a specific virus or security threat. You can use the Updates options to obtain the latest virus definitions through definition updates and keep your computer secure from the latest security threats.
Customizing settings About Firewall settings 507 The following tabs are available in the Firewall settings window: General Settings Lets you activate the general firewall features and customize the ports that your computer uses to access Web pages The general settings let you control how firewall handles the uncommon protocols and the network traffic to and from your computer.
Customizing settings About Firewall settings Intrusion and Browser Protection Prevents intrusion attempts and protects your Web browser from attacks by malicious Web sites You can use the Download Intelligence option that is available on this tab to protect your computer against any unsafe file that you download. This feature supports only downloads using the HTTP protocol and Internet Explorer and Firefox browsers.
Customizing settings About Firewall settings Advanced Settings 509 Lets you activate the advanced protection features of Smart Firewall The advanced settings let you turn on or turn off the Automatic Program Control feature. Automatic Program Control automatically configures Internet access settings for the Web-enabled programs that you run for the first time. The Automatic Learn IPv6 NAT Traversal Traffic option is available only when Automatic Program Control is turned on.
Customizing settings About Firewall settings your computer uses to access Web pages. Your options are: Uncommon Protocols Determines how the Smart Firewall handles uncommon protocols. Firewall Reset Returns the Smart Firewall to its default state. You can use the Reset option to ensure that all recommended firewall rules and settings are configured. If you reset the firewall, w you remove any custom rules or settings that you have configured.
Customizing settings About Firewall settings Stateful Protocol Filter 511 Automatically allows the Internet traffic that matches the connections that an application opens. Check this option to do the following: 1 Analyze the network traffic that enters your computer. 1 Block the suspicious applications that try to connect to your computer. Automatic File/Printer Sharing Control Allows the computers on the network to share resources such as files, folders, and printers (that are locally attached).
Customizing settings About Firewall settings to date. If you do not use Automatic LiveUpdate, you should run LiveUpdate once a week. Norton 360 also provides the Web Browser Protection feature to protect your Web browser from malicious programs. w The Browser Protection feature is available for Internet Explorer 6.0 or later, Chrome 10.0 or later, and Firefox 3.6 or later. With increasing Internet use, your Web browser is prone to attack by malicious Web sites.
Customizing settings About Firewall settings 513 when Automatic Program Control is turned on. You can use this option to specify how Norton 360 must control any network traffic that uses Teredo to communicate with your computer. When you turn off Automatic Program control, you can turn on Advanced Events Monitoring. You can use the Advanced Events Monitoring options, to configure the Internet access settings for Internet-enabled programs the first time that they run.
Customizing settings About Firewall settings Code Injection Monitors the Trojan horses or malicious programs that inject code into an application's process without triggering firewall alerts. Window Messages Monitors the Trojan horses and other malicious programs that manipulate an application's behavior to connect to the Internet without triggering firewall alerts. Direct Network Access Monitors the Trojan horses and other malicious programs that bypass network traffic.
Customizing settings About Norton AntiSpam settings 515 About Norton AntiSpam settings With the increase in usage of email, many users receive a number of unwanted and unsolicited commercial email messages that are known as spam. Not only does spam make it difficult to identify valid email messages, but some spam contains offensive messages and images. Norton AntiSpam incorporates several powerful features to reduce your exposure to unwanted online content.
Customizing settings About Norton AntiSpam settings You can configure Norton AntiSpam settings on the following tabs: Filter The options on the Filter tab let you configure the list of allowed and blocked email senders. You can also configure the option to filter the email messages through the Web Query filter. You can define whether feedback about a misclassified email message should be sent to Symantec. In addition, you can configure the Address Book Exclusions list.
Customizing settings About Norton AntiSpam settings Allowed List Lets you add specific addresses and domains (for example, @symantec.com) from which you want to receive email messages. Blocked List Lets you add specific addresses and domains from which you do not want to receive email messages. 517 Norton AntiSpam marks all email messages from these addresses or domains as spam.
Customizing settings About Norton AntiSpam settings You have the following options on the Client Integration tab: Email Clients Norton 360 supports Norton AntiSpam integration with Microsoft Outlook and Outlook Express. In Windows Vista, Norton 360 also supports Norton AntiSpam integration with Windows Mail. When you turn on an email client, Norton AntiSpam integrates with the email client.
Customizing settings About My Network settings 519 The following email clients do not support client integration: 1 Outlook 2010 64-bit 1 Thunderbird 1 Windows Mail About My Network settings The Network Security Map settings let you configure the communication port that Norton products use to communicate with each other. You can also specify whether to display the Network Security Overview window when you open Network Security Map.
Customizing settings About My Network settings You have the following options: Trust Control Manages the trust level of the devices that you manually add to your home network. Trust Control is a special network that lists all the devices that you manually add to the Network Security Map, irrespective of their connection status. You can select the Trust Control network in the Network Details drop-down list to view the devices that you added.
Customizing settings About backup settings Communications Port Shows the communication port that Norton products use to communicate with each other over the network. If you change the communication port number on your computer, you must change it on each computer that is connected to your Network Security Map. In addition, when you find more computers that use the Remote Monitoring Setup process, ensure that the same port number is used on every computer.
Customizing settings About backup settings particular file without opening the product. The Backup Settings window provides you the option to turn off or turn on the Backup. Under Backup, you have the following options: Manage Backup Lets you configure what, where, and when to back up your important files You can use the Configure option to specify the source, destination, and schedule of the backup.
Customizing settings About backup settings Norton Backup Drive Lets you view the list of backup destinations where your files are backed up in the Windows Explorer You can also add a file to a backup set and delete a file from a backup set. In addition, you can restore a file from a backup set on the Norton Backup Drive to your customized location.
Customizing settings About Identity Protection settings Reserved Free Disk Space Lets you specify the amount of During Online Backup (in local disk space that you want to MB) reserve. When you perform an online backup, Norton 360 creates a temporary file in your local disk for file transfer. At times, this file becomes large and consumes a large amount of free space available on your local drive.
Customizing settings About Identity Protection settings 525 Antiphishing tells you the following things about the Web pages that you visit: 1 If it is safe to enter confidential information 1 If the Web page is known to be fraudulent 1 If the Web page is approved by Symantec 1 1 If the Web page is known to belong to a suspicious site If the Web page is known to give annoying results Norton Safe Web lets you know that a Web site is malicious before you visit it.
Customizing settings About Identity Protection settings log in to Identity Safe. The password protects you by restricting unauthorized access to your data in Identity Safe. The Identity Safe feature provides you the ease of using your Identity Safe data when you are on the move. You can create an online vault and save your data in the online vault. You access your sensitive Identity Safe data from any computer that is connected to the Internet.
Customizing settings About Identity Protection settings Feature Description Advice Edit Cards Lets you manage your personal information in one place You can use the information that you store in the cards to do the following: 1 Automatically fill forms 1 Provide sensitive information without having to type it while you are online In this way, Identity Safe protects you from keyloggers that steal and misuse your identity.
Customizing settings About Task Scheduling settings Feature Description Advice Edit Notes Lets you store and manage sensitive information It becomes difficult to manage various identity numbers. Edit Notes stores all In Edit of your sensitive Notes, you IDs in a very can include secure way and information lets you easily such as use them while Social you are online. Security number, driver license number, insurance policy number, and legal and financial information.
Customizing settings About Task Scheduling settings Task Scheduling includes the following settings: Automatic Tasks Lets you specify the tasks that should run in the background automatically when your computer is idle These automatic tasks include activities that are related to PC Security and PC Tuneup.
Customizing settings About Task Scheduling settings Scheduling
Customizing settings About Task Scheduling settings Lets you schedule PC Security and PC Tuneup related activities You can specify how often Norton 360 should scan your system for security and performance issues and when it should perform backups. You have the following options for scheduling custom PC Security and PC Tuneup activities: 1 Automatic (Recommended) 1 This option is the recommended option. Norton 360 detects the time your PC is idle and then automatically runs the tasks.
Customizing settings About Administrative Settings idle when there is no detectable mouse or keyboard activity for a period that you specify as idle timeout duration. When you schedule your scans weekly or monthly and check the Run only at idle time option, Norton 360 scans your computer when it is idle. Symantec recommends you to check the Run only at idle time option to experience better performance of your computer.
Customizing settings About Administrative Settings Monthly Report Lets you view how Norton 360 has protected you for the past 30 days. This report includes the activities that Norton 360 performed to protect your computer. You can turn on the Monthly Report option to let Norton 360 automatically display the Monthly Report once in every 30 days. Automatic Download of New Version Lets you automatically download the latest version of the Norton 360.
Customizing settings About Administrative Settings Network Proxy Settings Lets you specify the automatic configuration details, proxy settings, and the authentication details to connect to the Internet. Programs such as LiveUpdate and Norton Insight use the specified proxy server settings to connect to the Symantec server over the Internet. LiveUpdate uses proxy settings to retrieve updates.
Customizing settings About Administrative Settings Norton Community Watch Lets you submit selected security and application data to Symantec for analysis. Norton Community Watch protects you against new potential risks. It collects the information about new security threats from your computer and submits the information to Symantec for analysis. Symantec assesses the data to identify the new threats and resolves it.
Customizing settings About Administrative Settings Performance Monitoring
Customizing settings About Administrative Settings Lets you monitor the performance of your computer. When the Performance Monitoring option is turned on, Norton 360 monitors the CPU usage and memory usage of your computer. It also records the important system activities that you performed over the period of the last three months. In addition, Norton 360 notifies you with performance alerts when there is a high usage of your system resource by a program or process.
Customizing settings About Administrative Settings 1 Norton 360 saves the event in the Security History log but does not alert you with the notifications. You can also turn off this option if you do not want to view performance alerts. By default, this option is turned on. Resource Threshold Profile for Alerting Lets you configure the resource threshold profile for displaying performance alerts.
Customizing settings About Administrative Settings 1 Use Low Resource Profile On Battery Power Lets you configure Norton 360 to change the resource threshold to low profile when your computer runs on battery power. It ensures better performance of your computer on battery power. When this option is turned off, Norton 360 uses the threshold level that you set in the Resource Threshold Profile For Alerting option. By default, this option is turned on.
Customizing settings About Administrative Settings 1 High-Usage Alert for: 2 CPU 2 When this option is turned on, Norton 360 detects and notifies you about the increased usage of the CPU resource by any program or process. By default, this option is turned on. Memory 2 When this option is turned on, Norton 360 detects and notifies you about the increased usage of memory by any program or process. By default, this option is turned on.
Customizing settings About Administrative Settings 1 Program Exclusions Lets you select specific programs to exclude from appearing in performance alerts. You can use the Configure option to list the programs for which you do not want to get performance alerts. Power Saving Mode Lets you save your battery power by suspending a list of background jobs when your computer is on battery power. By default, this option is turned on.
Customizing settings About Administrative Settings Product Security Lets you secure the product and protect it from unauthorized changes. You have the following options: 1 Non-Admins Access to Settings Lets you access and configure all the options in the Settings window from a non-admin user account as well 1 1 1 By default, this option is turned off. You need to log in to your computer as an administrator to turn on this option.
Customizing settings About Administrative Settings Silent Mode Settings 543
Customizing settings About Administrative Settings Lets you turn on or turn off Silent Mode. You have the following options: 1 Silent Mode 1 1 When you turn on the Silent Mode option, you enable Silent Mode for a specified duration. Norton 360 suppresses all alerts and suspends the background activities for the duration that you specify.
Customizing settings About Administrative Settings 2 When you use a Media Center application to record a TV program, Norton 360 detects the activity, and automatically turns on Quiet Mode. When Quiet Mode is turned on, Norton 360 suppresses the background activities but continues to display alerts and notifications. User-Specified Programs When you run an application that is listed in the User-Specified Programs list, Norton 360 detects the activity, and automatically turns on Quiet Mode.
Customizing settings About Administrative Settings Automatic Resume Delay Lets you delay the automatic running of Norton-specific background tasks when you resume your computer from hibernate mode or standby mode. Automatic Tasks Delay Lets you specify duration for running Norton-specific programs on your computer that run automatically when you turn on your computer. It does not delay Norton 360 protection. You can specify Automatic Tasks Delay duration for a period of 1 minute to 20 minutes.
Customizing settings About Administrative Settings Firefox Cleanup 547 Lets your PC run smoothly and efficiently by deleting the unused temporary files and browsing history if you use Firefox Web browser. Norton 360 automatically cleans up Internet Explorer temporary files, history, and bookmarks as a background activity. You have the following options: 1 Firefox Temporary File Cleanup 1 Lets you clean up the temporary files that get accumulated when you visit Web pages in the Firefox Web browser.
Customizing settings About Administrative Settings If you want to temporarily turn off Norton Product Tamper Protection, you can turn it off for a specified duration. w You cannot run System Restore on your computer when Norton Product Tamper Protection is turned on. You must temporarily turn off Norton Product Tamper Protection to run a successful System Restore.
Customizing settings About Administrative Settings 549 To turn on Norton Product Tamper Protection 1 In the Norton 360 main window, click Settings. 2 In the Settings window, under Detailed Settings, click Administrative Settings. 3 Under Product Security, in the Norton Product Tamper Protection row, move the On/Off switch to the left to the On position. 4 Click Apply, and then click Close.
Customizing settings About Administrative Settings You can turn off the Settings Password Protection option if you no longer require password protection for your Norton 360 Settings. Securing your Norton 360 Settings using a password You can secure your Norton 360 Settings from unauthorized access by setting up a password for your product settings. The Settings Password Protection option in the Administrative Settings window lets you secure your Norton 360 Settings using a password.
Customizing settings About Administrative Settings 551 Turning off Norton 360 Settings password You can protect your Norton 360 Settings with a password using the Settings Password Protection option. If the Settings Password Protection option is turned on, you need to enter the Settings password each time to view or configure your Norton 360 settings. You cannot access the product settings without providing your Settings password.
Customizing settings About Administrative Settings w The reset settings password option appears in the Select Uninstall Preference window only if the Settings Password Protection option is turned on. To use the Settings Password Protection option, go to the Norton 360 main window, and then click Settings >General >Product Security . To reset your Norton 360 Settings password 1 On the Windows taskbar, click Start > Control Panel.
Finding additional solutions 14 This chapter includes the following topics: 1 Finding the version number of your product 1 Finding the End-User License Agreement 1 About upgrading your product 1 About Norton Autofix 1 Staying informed about protection issues 1 About Support 1 Uninstalling Norton 360 Finding the version number of your product If you want to upgrade your Norton product or want to reach the customer support for assistance, you must know your product version number.
Finding additional solutions Finding the End-User License Agreement Finding the End-User License Agreement End-User License Agreement (EULA) is a legal document that you agree to while installing the product. EULA contains information such as the restriction on sharing or usage of the software, the user rights on the software, and the support information. You can read the EULA to learn more about the following information: 1 The usage policies of Norton 360.
Finding additional solutions About upgrading your product 555 turn on the Automatic Download of New Version option. To turn on the Automatic Download of New Version option, go the Norton 360 main window, and then click Settings > Administrative Settings > Automatic Download of New Version > On. If you choose to install the latest version of the product, Norton 360 downloads and seamlessly installs the latest version.
Finding additional solutions About upgrading your product updates. You can use LiveUpdate to obtain the latest updates. The upgrade process might not work if your Web browser is incompatible to communicate with the Symantec servers. w Your product must be activated and you need an Internet connection to check and install new product version. Checking for a new version of the product You can upgrade your product to the latest version if you have an active subscription.
Finding additional solutions About Norton Autofix 557 To check for a new version of the product 1 In the Norton 360 main window, click Support. 2 In the Support drop-down menu, click Check for New Version. This option is available only if your product is activated. The Web page that appears displays whether a new version of the product is available or not. 3 Follow the on-screen instructions to download the new product.
Finding additional solutions About Norton Autofix configure the proxy settings of Norton 360. See “Configuring Network Proxy Settings” on page 51. If you do not know your proxy settings, contact your Internet service provider or network administrator for assistance. Solving a problem using Norton Autofix Norton Autofix performs a Quick Scan of your computer and repairs problems without your intervention.
Finding additional solutions Staying informed about protection issues 559 4 In the Checking Your Connection window, click Retry. 5 If you use a proxy server to connect to the Internet, you may be prompted to authenticate. If you are prompted, then in the Proxy Settings Detected window, do the following: 1 In the Username box, type the user name that you provided when you configured your Network Proxy settings.
Finding additional solutions About Support To stay informed about protection issues 1 Open your Web browser, and go to the following URL: http://www.symantec.com 2 In the Symantec Web site, click Norton. 3 In the menu bar that appears, do the following: 1 Click the Viruses & Risks tab, and then click any item on the left pane to find out more details about it. 1 Click the Community tab, and then use one of the following: Norton Forums Register as a user and participate in discussions.
Finding additional solutions About Support w 561 Support offerings may vary based on the language or product. About Norton Support Web site The Norton Support Web site provides a full range of self-help options. By using Norton Support Web site, you can do the following: 1 1 1 1 1 w Find help with your product download, product subscription, product activation, product installation, and other issues. Find and download the latest product manual.
Finding additional solutions About Support contact the technical support team in the following ways: Live Chat Chat in real time with a support representative. For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve your problem. Email Submit your question on our Web site and receive a response by email. Email support has a slower response time than chat or phone.
Finding additional solutions About Support 563 also use the Search Support box to find solution using a keyword. Norton Support Web site also contains useful links to the product manual, the Norton Account, the Norton Forum, and the spyware help under Additional Resources. To use the Norton Support Web site In the Norton 360 main window, click Support. In the Support drop-down menu, click Get Support. Follow the on-screen instructions. In the Norton Autofix window, click Open Support Web Site.
Finding additional solutions About Support You can also use the click here link at the bottom of the Norton Autofix window to contact a support representative. w Availability of support varies by region. Regular telephone and Internet connection fees apply in certain countries. To get support by phone In the Norton 360 main window, click Support. In the Support drop-down menu, click Get Support. Follow the on-screen instructions. At the bottom of the Norton Autofix window, click the click here link.
Finding additional solutions About Support 565 subscription, you cannot obtain updates of any kind and the software no longer functions. When you run LiveUpdate near the end of your subscription period, you are prompted to subscribe for a nominal charge. Follow the on-screen instructions to renew your subscription. When you renew your subscription, the definition updates and new product features are available throughout the subscription period.
Finding additional solutions Uninstalling Norton 360 The ClubNorton Web page includes a regularly updated article library, a glossary, the Norton Forums, and the Norton Update Center.
Finding additional solutions Uninstalling Norton 360 567 2 In Windows Control Panel, do one of the following: 1 In Windows XP, click Add or Remove Programs. 1 1 In Windows Vista, click Programs and Features. In Windows 7, click Programs > Programs and Features. The Programs option in Windows 7 is available when you select the Category option in the View by drop-down list.
Finding additional solutions Uninstalling Norton 360 6 Do one of the following: 1 Click Restart Now (recommended) to restart your computer. 1 Click Restart Later to restart your computer later. Norton 360 is not fully uninstalled until you restart your computer. To uninstall Norton 360 from the Start menu 1 On the Windows taskbar, click Start > All Programs > Norton 360 > Uninstall Norton 360.
Index A about customer support 561 Actions window deleting security risks 124 performing actions 124 restoring security risks 124 submission, items to Symantec 124 activation 21 about 20 Norton Account 24 online backups 467 problems 24 troubleshooting 24 Add Rule Wizard opening 244 using 245 Address Book Exclusions setting 286 addresses adding allowed 287 adding blocked 289 importing allowed 287 settings 516 Administrative Settings about 532 Advanced Mode allow an event 185 adware found by Auto-Protect 211
Index attention infected files 216 infected items 158 resolve any items 158 Attention Required about 158 resolving the risk 158 Auto-Protect notifications 211 Automatic LiveUpdate turning off or turning on 44 Automatic Program Control about 239 automatic tasks 225 automatic updates 38 Autorun Restore about 454 restoring 455 B background jobs about 79 monitoring 85 backup 227, 411 additional help 463 backup file categories 420 Backup Set 417 categories 103 file extensions 426 file selection 432 file t
Index Browser Protection turning on and turning off 266 Browsing options 352 Browsing Options about 352 C cache files 404 Cards about 343 adding 344 deleting 346 duplicating 346 update image 344 updating 346 categories in Norton 360 viewing details 56 CDs for backups 460 changing scan schedules 167 cleaning up disks 401, 405 cleanups in PC Tuneup 401 Client Integration configuring 282 cloud technology Cloud 168 ClubNorton security tips 565 communication port modifying 399 Computer protecting 106 computers
Index detecting security risks 210 device adding 384 editing details 387 excluding from Intrusion Prevention scan 394 purging from exclusion list 268 remotely monitoring 376 removing from the Network Security Map 396 viewing 376 devices changing trust level 389 Diagnostic Report running 406 dialers protection settings 482 disk optimization 227, 402 disks cleaning up 404 fragmentation 402 optimizing 402 domains adding allowed 287 adding blocked 289 Download Insight about 269 configuring alerts 275 turn
Index firewall rules (continued) removing 258 turning on and off 256 Firewall settings adding programs 241 folders scanning 227 fragmentation 402 Full Screen Detection about 191 Full System Scan 155 scheduling 166 G General Rules adding 244 removing 258 H hack tools protection settings 482 high-risk security threats excluding from scanning 187 home network settings 519 I icons in Norton 360 54 Identity Protection categories 103 Settings 524 Identity Safe about 313 accessing 327, 363, 368 backing up 350
Index Internet (continued) temporary files 227, 404 Intrusion AutoBlock blocking computers permanently 265 turning on and off 263 unblocking computers 264 Intrusion Prevention 506, 511 about 260 exclusion list 266 turning individual notifications on and off 261 turning notifications on and off 261 Intrusion Prevention scan excluding a device 394 exclusion list 266 purging devices 268 remove devices 268 IP addresses 386 finding 386 items submitting from Quarantine 143 J joke programs protection settin
Index Metered Broadband Mode (continued) turning off 297 turning on 297 Metered Broadband mode defining bandwidth 298 Monthly Report activities 101 multipartite viruses 223 N Network changing trust level 389 discovering devices 382 editing details 389 forming 382 joining 382 managing 375 network locations 506 Network Proxy Settings about 48 configuring 51 Network Security Map about 375 adding devices 384 modifying communication port 399 purging 396 removing devices 396 turning off 384 turning off Network
Index Norton AntiSpam 279 about 279 Address Book Exclusions 286 configure 515 Feedback 291 settings 515 SSL 279 Web Query 292 Norton Autofix support assistants 557 Norton Backup and Restore 411 Norton Backup Drive about 456 deleting files 459 restoring files from a Backup Set 458 Norton Bootable Recovery Tool about 34 using 38 Norton Bootable Recovery Tool Wizard downloading 36 Norton Community Watch about 32 joining 32 turning off or turning on 33 Norton Firewall Diagnosis about 259 Norton Insight ab
Index optimizing 401 and fragmentation 402 Options Client Integration 282 P password changing 358 editing 338 Norton Account 31 saving 336 updating 343 PC security categories 103 PC Tuneup categories 103 disk cleanup 405 disk optimization 402 optimization 402 Startup Manager 407 PC tuneup 401, 404 Performance accessing 61 alerts 65 monitoring 74 performance alerts about 65 configure 67 configure threshold 69 excluding programs 71 removing programs from exclusion list 72 turning off 67 turning off low reso
Index Q Quarantine adding an item 141 items, submitting for analysis 143 managing items 138 opening 138 removing items 142 restoring items 141 Quarantined Items view adding items 111 Quick Controls turning on or turning off 481 Quick Scan running quick scan 154 scheduling 167 Quiet Mode about 191, 197 disk burning 197 options 200 turning off 200 turning on 200 TV recording 197 User-Specified Programs 201 R Real Time Exclusions about 186 Registry Cleanup 227, 406 Remote Monitoring setting up 382 repai
Index Safe Web turning off 310 turning on 310 scan at the command prompt command line scanning 205 Scan Complete appearing after a scan 216 Scan Complete window appearing after a scan 156 Scan Facebook Wall about 182 scanning 184 scanned total items scanned 157 scanning automatically 164 individual elements 156 problems found during 216 Scans command line 205 Computer Scan 152 create a custom scan 159 Custom Scan 152 custom scan 227 deleting custom scans 163 file 156 floppy disk 156 folder 156 Full System
Index Settings 475 Administrative Settings 532 antivirus 482 customizing 480 firewall 257, 506, 509 home network 519 Identity Protection 524 Quick Controls 481 settings Task Scheduling 528 settings password resetting 551 turning off 551 Settings Password Protection about 549 configuring 550 resetting 551 turning off 551 shortcut menu 55 Signature Exclusions about 188 Signature Ezclusions excluding items 189 signatures including and excluding 262 Silent Mode about 191 Full Screen Detection 195 Media Ce
Index Symantec Web site blogs and forums 559 System Insight about 59 Events graph 59 monitoring activities 62 Performance graph 59 system status graph activity details 64 T Task Scheduling settings 528 tasks automatic 225 technical support about 561 using 562 threats newly discovered 46 protection from 233 Trojan horses 222 viruses 222 worms 222 trackware protection settings 482 Trojan horses 222 Trust Control Intrusion Prevention and 260 trust level changing 389 device 389 network 389 U updates 38 autom
Index Windows temporary files 227 wireless network viewing status 397 worms 222
foo Norton from Symantec products protect consumers from traditional threats with antivirus, phishing protection, and spyware protection. They also protect against bots, drive-by downloads, and identity theft, and are light on system resources. In addition, Symantec provides services such as online backup and PC Tuneup, and is a trusted source for family online safety.
