14.0
Table Of Contents
- Norton Ghost™
- Technical Support
- Contents
- 1. Introducing Norton Ghost™
- 2. Installing Norton Ghost
- 3. Ensuring the recovery of your computer
- 4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
- Selecting a default backup destination
- Adjusting the effects of a backup on computer performance
- Adjusting default tray icon settings
- Managing file types
- Using aliases for external drives
- Configuring FTP settings for use with Offsite Copy
- Logging Norton Ghost messages
- Enabling email notifications for product (event) messages
- 5. Best practices for backing up your data
- 6. Backing up entire drives
- 7. Backing up files and folders
- 8. Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- 9. Backing up remote computers from your computer
- 10. Monitoring the status of your backups
- About monitoring backups
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
- 11. Exploring the contents of a recovery point
- 12. Managing backup destinations
- 13. Recovering files, folders, or entire drives
- 14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
- Preparing to recover a computer
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
- About the Support Utilities
- 15. Copying a drive
- A. Using a search engine to search recovery points
- Index
Table 9-1
Best practices for using services (continued)
DescriptionBest practice
Changing the default Norton Ghost Agent
properties can prevent Norton Ghost from
running correctly. You should use caution when
changing the default Startup type and Log On
settings of the Norton Ghost Agent. It is
configured to start and log on automatically when
you start Norton Ghost .
Use caution when changing default
settings for the Norton Ghost Agent.
Opening Services
There are several methods you can use to open Services to manage the Norton
Ghost Agent.
To open Services
1
Do one of the following:
■ On the Windows Vista taskbar, click Start > Control Panel > Classic View
> Administrative Tools, and then double-click Services.
■ On the Windows taskbar, click Start > Settings > Control Panel >
Administrative Tools > Services.
■ On the Windows XP taskbar, click Start > Control Panel > Performance
andMaintenance > Administrative Tools, and then double-click Services.
■ On the Windows taskbar, click Start > Run.
In the Open text field, type services.msc, and then click OK.
2
Under the Name column, scroll through the list of services until you see
Norton Ghost (the name of the agent).
Its status should be Started.
See “Starting or stopping the agent service” on page 100.
Starting or stopping the agent service
To start, stop, or restart the Norton Ghost Agent service, you must be logged on
as an administrator. (If your computer is connected to a network, network policy
settings might prevent you from completing these tasks.)
You might need to start, stop, or restart the Norton Ghost Agent service for the
following reasons:
Backing up remote computers from your computer
Best practices for using services
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