14.0
Table Of Contents
- Norton Ghost™
- Technical Support
- Contents
- 1. Introducing Norton Ghost™
- 2. Installing Norton Ghost
- 3. Ensuring the recovery of your computer
- 4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
- Selecting a default backup destination
- Adjusting the effects of a backup on computer performance
- Adjusting default tray icon settings
- Managing file types
- Using aliases for external drives
- Configuring FTP settings for use with Offsite Copy
- Logging Norton Ghost messages
- Enabling email notifications for product (event) messages
- 5. Best practices for backing up your data
- 6. Backing up entire drives
- 7. Backing up files and folders
- 8. Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- 9. Backing up remote computers from your computer
- 10. Monitoring the status of your backups
- About monitoring backups
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
- 11. Exploring the contents of a recovery point
- 12. Managing backup destinations
- 13. Recovering files, folders, or entire drives
- 14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
- Preparing to recover a computer
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
- About the Support Utilities
- 15. Copying a drive
- A. Using a search engine to search recovery points
- Index
3
Click OK.
4
In the Services window, on the Action menu, click Properties.
5
On the Recovery tab, in the First failure, Second failure, and Subsequent
failures lists, select the action that you want:
Specify the number of minutes before an
attempt to restart the service is made.
Restart the Service
Specify a program to run. You should not
specify any programs or scripts that require
user input.
Run a Program
Click Restart Computer Options, and then
specify how long to wait before restarting
the computer. You can also create a message
that you want to display to remote users
before the computer restarts.
Restart the Computer
6
In the Reset fail count after box, specify the number of days that the Norton
Ghost Agent must run successfully before the fail count is reset to zero.
When the fail count is reset to zero, the next failure triggers the action set
for the first recovery attempt.
7
Click OK.
Viewing Norton Ghost Agent dependencies
The Norton Ghost Agent depends on other required services to run properly. If a
system component is stopped or is not running properly, the dependent services
can be affected.
If the Norton Ghost Agent fails to start, check the dependencies to ensure that
they are installed and that their Startup type is not set to Disabled.
Note: To view the Startup type setting for each of the interdependent services,
you must select one service at a time and then click Action > Properties > General.
The top list box on the Dependencies tab displays services that are required by
the Norton Ghost Agent to run properly. The bottom list box does not have any
services that need the Norton Ghost Agent to run properly.
Table 9-2 lists the services that are required by the Norton Ghost Agent to run
properly, along with their default startup setting.
Backing up remote computers from your computer
Best practices for using services
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