14.0
Table Of Contents
- Norton Ghost™
- Technical Support
- Contents
- 1. Introducing Norton Ghost™
- 2. Installing Norton Ghost
- 3. Ensuring the recovery of your computer
- 4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
- Selecting a default backup destination
- Adjusting the effects of a backup on computer performance
- Adjusting default tray icon settings
- Managing file types
- Using aliases for external drives
- Configuring FTP settings for use with Offsite Copy
- Logging Norton Ghost messages
- Enabling email notifications for product (event) messages
- 5. Best practices for backing up your data
- 6. Backing up entire drives
- 7. Backing up files and folders
- 8. Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- 9. Backing up remote computers from your computer
- 10. Monitoring the status of your backups
- About monitoring backups
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
- 11. Exploring the contents of a recovery point
- 12. Managing backup destinations
- 13. Recovering files, folders, or entire drives
- 14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
- Preparing to recover a computer
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
- About the Support Utilities
- 15. Copying a drive
- A. Using a search engine to search recovery points
- Index
The system index file contains a list of the most recent recovery points, which
includes the original drive location of each recovery point.
If you have suffered a catastrophic hard drive failure, you can also use Symantec
Recovery Disk to perform a bare metal recovery of a computer.
To restore multiple drives using a system index file
1
Start the computer by using the Symantec Recovery Disk.
See “Starting a computer by using the recovery environment ” on page 152.
Drive letters in the recovery environment might not match those in the
Windows environment.
2
On the Home panel, click Recover My Computer.
3
Click Next.
4
Click View by, and then select System.
5
Click Browse, locate and select a system file (.sv2i), and then click Open.
The system index file is in the same location as the recovery point location.
6
If you select a network location, type your network credentials.
7
Check each recovery point that you want to recover.
If necessary, add, change, or remove recovery points from the list.
8
Click Finish.
Recovering files and folders from the recovery
environment
You can use the Symantec Recovery Disk to start your computer and to restore
files and folders from within a recovery point.
The recovery environment includes several support utilities that you can run to
troubleshoot networking or hardware issues. For example, you can ping a
computer, renew IP addresses, or get information about a hard-disk partition
table.
To recover files and folders from the recovery environment
1
Start the computer by using the Symantec Recovery Disk.
See “Starting a computer by using the recovery environment ” on page 152.
2
Click Recover, and then click Recover My Files.
3
Do one of the following:
161Recovering a computer
Recovering files and folders from the recovery environment










