14.0
Table Of Contents
- Norton Ghost™
- Technical Support
- Contents
- 1. Introducing Norton Ghost™
- 2. Installing Norton Ghost
- 3. Ensuring the recovery of your computer
- 4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
- Selecting a default backup destination
- Adjusting the effects of a backup on computer performance
- Adjusting default tray icon settings
- Managing file types
- Using aliases for external drives
- Configuring FTP settings for use with Offsite Copy
- Logging Norton Ghost messages
- Enabling email notifications for product (event) messages
- 5. Best practices for backing up your data
- 6. Backing up entire drives
- 7. Backing up files and folders
- 8. Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- 9. Backing up remote computers from your computer
- 10. Monitoring the status of your backups
- About monitoring backups
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
- 11. Exploring the contents of a recovery point
- 12. Managing backup destinations
- 13. Recovering files, folders, or entire drives
- 14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
- Preparing to recover a computer
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
- About the Support Utilities
- 15. Copying a drive
- A. Using a search engine to search recovery points
- Index
A user-assigned comment associated with the recovery
point.
Description
The original drive letter that was assigned to the drive.Original drive letter
The cluster size (in bytes) that is used in a FAT, FAT32, or
NTFS drive.
Cluster size
The file system type that is used within the drive.File system
The selected drive's drive status as either the primary
partition or the logical partition.
Primary/Logical
The total size (in megabytes) of the drive.
This total includes used and unused space.
Size
The amount of used space (in megabytes) within the drive.Used space
The amount of unused space (in megabytes) within the drive.Unused space
Indicates if there are any bad sectors on the drive.Contains bad sectors
To view the properties of a drive within a recovery point
1
In the Recovery Point Browser, in the tree panel, double-click the recovery
point that contains the drive that you want to view.
2
Select a drive.
3
Do one of the following:
■ On the menu bar, click File > Properties.
■ Right-click the recovery point, and then click Properties.
About the Support Utilities
The recovery environment has several support utilities that Symantec Technical
Support might ask you to use to troubleshoot any hardware issues that you
encounter.
You might be required to supply the information that is generated by these utilities
if you call Symantec Technical Support for help resolving problems.
Note: You should only use these tools as directed by Symantec Technical Support.
169Recovering a computer
About the Support Utilities