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ManualsBrandsSymantec ManualsApplicationsNorton Ghost

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Table Of Contents

Norton Ghost™
Technical Support
Contents
1. Introducing Norton Ghost™
- Getting started
- What's new in Norton Ghost 14.0
  - New features and enhancements added in the previous release
- About the Advanced page
- Where to find more information
2. Installing Norton Ghost
- Preparing for installation
- Installing Norton Ghost
- Updating Norton Ghost
- Uninstalling the product
3. Ensuring the recovery of your computer
- About ensuring the recovery of your computer
- Testing Symantec Recovery Disk
- If driver validation fails
- Creating a custom Symantec Recovery Disk CD
4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
5. Best practices for backing up your data
- About backing up your data
- Choosing a backup type
- Best practices for backing up
- Additional tips about backups
- After defining your backup job
  - Viewing the properties of a backup job
- About selecting a backup destination
- About backing up dual-boot computers
6. Backing up entire drives
- Defining a drive-based backup
- Setting advanced options for drive-based backups
- About setting a compression level for drive-based backups
- About Offsite Copy
- How Offsite Copy works
7. Backing up files and folders
- Defining a file and folder backup
- Folders excluded by default from file and folder backups
8. Running and managing backup jobs
- Running an existing backup job immediately
  - Run a backup with options
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
  - Enabling Symantec ThreatCon Response
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
9. Backing up remote computers from your computer
- About backing up other computers from your computer
- Adding computers to the Computer List
- Deploying the agent
- Using the Norton Ghost Agent
- Managing the agent through Windows Services
- Best practices for using services
- Controlling access to Norton Ghost
  - Running Norton Ghost using different user rights
10. Monitoring the status of your backups
- About monitoring backups
  - Rescanning a computer’s hard disk
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
  - About the Norton Ghost management information base
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
11. Exploring the contents of a recovery point
- About exploring recovery points
- Exploring a recovery point through Windows Explorer
  - Mounting a recovery point from Windows Explorer
- Opening files within a recovery point
- Using a search engine
- Unmounting a recovery point drive
- Viewing the drive properties of a recovery point
12. Managing backup destinations
- About backup destinations
- How backup data works
  - About drive-based backups
  - About file and folder backups
- Managing recovery points
- Converting a recovery point to a virtual disk format
- Managing file and folder backup data
- Automating management of backup data
- Moving your backup destination
13. Recovering files, folders, or entire drives
- About recovering lost data
- Recovering files and folders by using file and folder backup data
- Recovering files and folders by using a recovery point
  - Opening files and folders stored in a recovery point
  - If you cannot find the files or folders you want
- Recovering a secondary drive
- About LightsOut Restore
  - Setting up and using LightsOut Restore
  - Configuring LightsOut Restore
14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
  - Configuring your computer to boot from a CD
- Preparing to recover a computer
  - Scanning for viruses
  - Checking your hard disk for errors
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
  - Exploring your computer
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
  - Viewing properties of a recovery point
  - Viewing the properties of a drive within a recovery point
- About the Support Utilities
15. Copying a drive
- About copying a drive
- Preparing to copy drives
- Copying one hard drive to another hard drive
  - Drive-to-drive copying options
A. Using a search engine to search recovery points
- About using a search engine to search recovery points
- Enabling search engine support
- Recovering files using Google Desktop's Search Desktop feature
  - If a file cannot be found using Google Desktop
Index

system drive

recovering 27–28

system index file

using to restore multiple drives 160

system requirements 19

System Restore Wizard 161

system tray icon

adjusting default settings 38

show or hide 38

show or hide error messages 38

show or hide status messages 38

tabs

Events and log file 99

ThreatCon Response

enable 88

throttling

enabling network 38

time, elapsed time in Events tab 99

tips for running backups 52

trial version

installing or upgrading 21

troubleshooting

agent 98

unmounting recovery point drives 123

updating

automatically with LiveUpdate 25

upgrading

trial version of Norton Ghost 21

users

rights to run Norton Ghost 103

verifying recovery point after creation 109

virtual disk format

convert recovery points to 130

viruses

checking recovery points for 119

VMWare Virtual Disk (.vmdk) 130

Windows Explorer

mount recovery points from 121

viewing file and folder version information

in 134

Windows Vista

support for 14, 19

Index184