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Table Of Contents
- Norton Ghost™
- Technical Support
- Contents
- 1. Introducing Norton Ghost™
- 2. Installing Norton Ghost
- 3. Ensuring the recovery of your computer
- 4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
- Selecting a default backup destination
- Adjusting the effects of a backup on computer performance
- Adjusting default tray icon settings
- Managing file types
- Using aliases for external drives
- Configuring FTP settings for use with Offsite Copy
- Logging Norton Ghost messages
- Enabling email notifications for product (event) messages
- 5. Best practices for backing up your data
- 6. Backing up entire drives
- 7. Backing up files and folders
- 8. Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- 9. Backing up remote computers from your computer
- 10. Monitoring the status of your backups
- About monitoring backups
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
- 11. Exploring the contents of a recovery point
- 12. Managing backup destinations
- 13. Recovering files, folders, or entire drives
- 14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
- Preparing to recover a computer
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
- About the Support Utilities
- 15. Copying a drive
- A. Using a search engine to search recovery points
- Index
Note: Wireless network adapter drivers are not supported by the driver validation
tool or by the SRD.
Testing Symantec Recovery Disk
You should test the SRD to ensure that the recovery environment runs properly
on your computer.
Note: Depending on which version of the product you have purchased, the SRD
is either included on your product CD, or as a separate CD. You should place the
CD containing the SRD in a safe place. Should you lose the CD, you can create a
new one if you have have a CD burner.
Testing the SRD allows you to identify and solve the following types of problems:
■ You cannot boot into the recovery environment.
See “To configure your computer to boot from a CD” on page 153.
■ You do not have the necessary storage drivers to access recovery points on
the computer.
■ You need information about your system to help you run the recovery
environment.
To test the SRD
1
Run the driver validation tool to test whether the SRD works with the network
cards and storage devices on the computer.
2
Boot your computer using the SRD.
See “Starting a computer by using the recovery environment ” on page 152.
3
When you have booted into the recovery environment, do one of the following:
■ If you want to store recovery points on a network, run a mock restore of
a recovery point that is stored on a network to test the network connection.
■ If you want to store recovery points on the computer, run a mock restore
of a recovery point that is stored locally to test the local hard-drive
connection.
If driver validation fails
The driver validation test verifies whether the drivers for all storage devices and
network cards in use by the computer are available in the recovery environment.
Ensuring the recovery of your computer
Testing Symantec Recovery Disk
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