14.0
Table Of Contents
- Norton Ghost™
- Technical Support
- Contents
- 1. Introducing Norton Ghost™
- 2. Installing Norton Ghost
- 3. Ensuring the recovery of your computer
- 4. Getting Started
- Key product components
- How you use Norton Ghost
- Starting Norton Ghost
- Configuring Norton Ghost default options
- Selecting a default backup destination
- Adjusting the effects of a backup on computer performance
- Adjusting default tray icon settings
- Managing file types
- Using aliases for external drives
- Configuring FTP settings for use with Offsite Copy
- Logging Norton Ghost messages
- Enabling email notifications for product (event) messages
- 5. Best practices for backing up your data
- 6. Backing up entire drives
- 7. Backing up files and folders
- 8. Running and managing backup jobs
- Running an existing backup job immediately
- Adjusting the speed of a backup
- Stopping a backup or recovery task
- Verifying that a backup is successful
- Editing backup settings
- Enabling event-triggered backups
- Editing a backup schedule
- Turning off a backup job
- Deleting backup jobs
- Adding users who can back up your computer
- 9. Backing up remote computers from your computer
- 10. Monitoring the status of your backups
- About monitoring backups
- Monitoring backup protection from the Home page
- Monitoring backup protection from the Status page
- Configuring Norton Ghost to send SNMP traps
- Customize status reporting
- Viewing drive details
- Improving the protection level of a drive
- Using event log information to troubleshoot problems
- 11. Exploring the contents of a recovery point
- 12. Managing backup destinations
- 13. Recovering files, folders, or entire drives
- 14. Recovering a computer
- About recovering a computer
- Starting a computer by using the recovery environment
- Preparing to recover a computer
- Recovering a computer
- Restoring multiple drives by using a system index file
- Recovering files and folders from the recovery environment
- Using the networking tools in the recovery environment
- Viewing properties of recovery points and drives
- About the Support Utilities
- 15. Copying a drive
- A. Using a search engine to search recovery points
- Index
■ Advice about Symantec's technical support options
■ Nontechnical presales questions
■ Issues that are related to CD-ROMs or manuals
Maintenance agreement resources
If you want to contact Symantec regarding an existing maintenance agreement,
please contact the maintenance agreement administration team for your region
as follows:
■ Asia-Pacific and Japan: contractsadmin@symantec.com
■ Europe, Middle-East, and Africa: semea@symantec.com
■ North America and Latin America: supportsolutions@symantec.com
Additional Enterprise services
Symantec offers a comprehensive set of services that allow you to maximize your
investment in Symantec products and to develop your knowledge, expertise, and
global insight, which enable you to manage your business risks proactively.
Enterprise services that are available include the following:
These solutions provide early warning of cyber attacks, comprehensive threat
analysis, and countermeasures to prevent attacks before they occur.
Symantec Early Warning Solutions
These services remove the burden of managing and monitoring security devices
and events, ensuring rapid response to real threats.
Managed Security Services
Symantec Consulting Services provide on-site technical expertise from
Symantec and its trusted partners. Symantec Consulting Services offer a variety
of prepackaged and customizable options that include assessment, design,
implementation, monitoring and management capabilities, each focused on
establishing and maintaining the integrity and availability of your IT resources.
Consulting Services
Educational Services provide a full array of technical training, security
education, security certification, and awareness communication programs.
Educational Services










