14.0

■ Start, stop, or disable the Norton Ghost Agent on local and remote computers.
See “Starting or stopping the agent service” on page 100.
■ Configure the user name and password that is used by the Norton Ghost Agent.
See “Controlling access to Norton Ghost ” on page 103.
■ Set up recovery actions to take place if the Norton Ghost Agent fails to start.
For example, you can restart the Norton Ghost Agent automatically or restart
the computer.
See “Setting up recovery actions when the agent does not start” on page 101.
Best practices for using services
Table 9-1 describes some best practices for using services.
Table 9-1
Best practices for using services
DescriptionBest practice
The Events tab in the Advanced view can help you
to track down the source of a problem,
particularly when it is associated with the Norton
Ghost Agent. You should view the most recent log
entries in the Events tab for more information
about the potential causes of the problem.
Check the Events tab first before using
Services.
The Norton Ghost Agent is configured to start
automatically when Norton Ghost starts. You can
view the status information to verify that the
Norton Ghost Agent has started. The Status area
in the Task pane displays a Ready status message
when the agent starts.
You can also test that the Norton Ghost Agent is
starting automatically by looking in Services. You
can check the status and restart the service if
necessary. If the Startup type is set to automatic,
you should restart the agent.
See “Starting or stopping the agent service”
on page 100.
Verify that the Norton Ghost Agent
starts without user intervention.
99Backing up remote computers from your computer
Best practices for using services